Albergo San Martino & Depandance

Hotels
9.1 (1517 reviews)
Via Della Dogana 9 , Lucca , it
+39 0583 469181

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Pets allowed
Laundry
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Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great location
Cons:
Noise issues
Some complaints about room size

Categories

Cleanliness
9.06
General sentiment mentioned regarding cleanliness is positive and consistent across reviews.
Service
9.63
Numerous reviews highlight the staff as friendly, accommodating, and professional.
Location
9.27
Comments frequently mention excellent location within the city center.
Room Quality
8.92
Positive feedback on room quality and comfort, though some concerns about noise were noted.
Amenities
8.75
Amenities described as good, with a notable breakfast but scope for improvement on some features.
Value for Money
8.51
The value perceived is high, but some guests felt certain aspects could be improved for the price.
Food and Beverage
9.46
Breakfast received repeated praise for variety and quality.
Overall Experience
9.23
Overall sentiment is extremely positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Central Location within Lucca Walls
Stay at Albergo San Martino for a cozy retreat in the heart of Lucca's historic center. Explore the town's wonders just steps away from your accommodation.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring free Wi-Fi, TV, minibar, and elegant wood floors. Upgrade to a room with a luxurious hydromassage bath for the ultimate indulgence.

Convenient Accessibility to Key Attractions
Discover Lucca's treasures with ease as our hotel is situated near the Cathedral and other significant landmarks. Easily accessible by train or car, with the central railway station and motorway within close proximity.

Book your stay at Albergo San Martino now to experience the perfect blend of comfort and convenience during your Lucca getaway.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please provide the hotel with your mobile phone number in order to arrange check-in. If you arrive by car, you are kindly requested to contact the property for further details.

For check in after 20.00, please contact the Hotel in advane to get instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Location

Guest Reviews

9.1
Based on 1517 reviews
Cleanliness: 9.06
Service: 9.63
Location: 9.27
Room Quality: 8.92
Amenities: 8.75
Value for Money: 8.51
Food and Beverage: 9.46
Overall Experience: 9.23
E
Elisabeth • solo_traveller • no
10
Et veldig fint hotell. Kan anbefales .
Pros:

Hyggelig personale. Fin frokost. Nært jernbane og sentrum.

2026-08-21 • via Nuitee
R
roberto • couple • it
9
Tutto bene .
Pros:

Hotel al centro di Lucca zona ZTL . Camera carina in albergo old style. Bagno dotato di tutti i comfort - pulizia ottima . Personale super gentile . Colazione ottima di qualità e abbondante . Ho utilizzato il parcheggio interno e devo dire che ne vale la pena anche se un po caro. Consigliato

Cons:

Niente

2026-08-21 • via Nuitee
J
Jennifer • solo_traveller • th
10
Pros:

We had a great stay here. The staff were so friendly and helpful. The room was very big, comfortable and clean. It was in a great location inside the walls and great value for money.

2026-08-21 • via Nuitee
C
Catello • solo_traveller • gb
9
Pros:

Location, cleanliness, comfort and staff friendliness all exceeded my expectations.

2026-08-21 • via Nuitee
F
Florence • extended_group • ch
9
2026-08-19 • via Nuitee
K
Kerryn • couple • au
10
Pros:

A gorgeous place to stay which was so welcoming and had friendly, helpful staff, beautiful breakfasts and was in a great location. Thank you - we really enjoyed our stay!

2026-08-19 • via Nuitee
I
Ib The Man • solo_traveller • dk
9
Dejligt værelse med bedste placering
Pros:

Badeværelset var godt. Sengen var virkelig god. Skabet var rummeligt. Der var plads i værelsets at opholde sig 2 personer. Aircondition varieret effektiv, og nem at styre.

Cons:

Bruser giver vand på gulvet i badeværlset. Ikke et stort problem, men man skal lige undlade at have bademåtten liggende der.

2026-08-18 • via Nuitee
R
Rebecca • couple • gb
10
Perfect stay
Pros:

Exceptional stay. I would give each category double if I could.
Friendly and helpful staff team, beautiful spacious room with great aircon, lovely breakfast with great gluten free choice for my husband.
Location was perfect - near enough to the station and a short walk into the main part of Lucca. Quiet but atmospheric.
We look forward to staying again.

Cons:

All was perfect.

2026-08-18 • via Nuitee
A
amalia • solo_traveller • it
9
Pros:

viaggiando in treno, la posizione è molto comoda in quanto molto vicino alla stazione ma entro le mura. camera dislocata in altra struttura rispetto al corpo principale ma a pochi metri di distanza

2026-08-17 • via Nuitee
C
Callum • couple • gb
8
2026-08-17 • via Nuitee
S
Silvio • couple • ch
8
2026-08-17 • via Nuitee
O
Olivia • couple • es
9
Pros:

Atención espectacular, próxima y acogedora. Gracias Fabricio!

2026-08-17 • via Nuitee
D
David • couple • fr
10
2026-08-16 • via Nuitee
M
Mauro • couple • it
10
Tutto perfetto
Pros:

Pulizia, cortesia, posizione

2026-08-16 • via Nuitee
A
Anna • family_with_children • gb
10
Great stay, helpful staff and unbeatable location
Pros:

Great location, friendly and helpful staff and comfortable rooms. Would stay again

2026-08-15 • via Nuitee
M
Maria Cristina • family_with_children • it
10
Pros:

Personale molto gentile e ottima posizione

2026-08-15 • via Nuitee
A
Alain • couple • be
10
Nous avons été super bien reçu
Pros:

Tout

Cons:

Rien

2026-08-14 • via Nuitee
C
Christina • couple • at
10
Perfekt, könnte nicht besser sein :)
Pros:

+ sehr schönes Zimmer, tolles Bad
+ sehr gutes Frühstück
+ gute Lage
+ nettes, freundliches Personal

2026-08-14 • via Nuitee
S
Serge • couple • fr
10
Parfait pour une étape
Pros:

Service impeccable. Chambre petite mais confortable. Excellent petit déjeuner
Parking à proximité et hôtel proche du centre ville

2026-08-13 • via Nuitee
M
Miro • couple • dk
9
2026-08-13 • via Nuitee