Sercotel Gran Hotel Conde Duque

Hotels
8.4 (5890 reviews)
Plaza del Conde Valle Suchil, 5 , Madrid , ES
+34 914 47 70 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Room maintenance issues
Noise in rooms
Old furniture

Categories

Cleanliness
8.08
General cleanliness noted, but some issues reported with room maintenance.
Service
8.85
Friendly and helpful staff mentioned in multiple reviews.
Location
9.09
Consistently praised for its convenient and quiet location.
Room Quality
7.54
Some issues with room maintenance and comfort reported.
Amenities
8.57
Standard amenities for this hotel tier; some suggestions for improvement.
Value for Money
8.43
Good value for price, especially considering location.
Food and Beverage
8.58
Good quality food mentioned, particularly at breakfast.
Overall Experience
8.05
Positive experience overall, with some concerns about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:54

Property Description

Luxurious Accommodations
Experience elegance and comfort at Sercotel Gran Hotel Conde Duque in Madrid. The air-conditioned rooms offer a range of amenities including a pillow menu, laptop-sized safe, and flat-screen TV for a relaxing stay.

Convenient Location
Situated in the heart of Madrid, our hotel is just steps away from San Bernardo Metro Station, making it easy to explore the city. Enjoy proximity to Centro Cultural Galileo Galilei and Clamores concert halls for a cultural experience.

Unique Offerings
Indulge in a variety of teas at our charming Tea Room, unwind in the onsite gym, and savor a buffet breakfast with organic options. Let our staff guide you on a tapas route to discover the local culinary scene.

Experience luxury and convenience at Sercotel Gran Hotel Conde Duque - book your stay now!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of 30€/ per pet, per night applies. Please note that the property can only allow 1 pet per room and with a maximum weight of 10 kg. This is subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.4
Based on 5890 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.58
Overall Experience: 8.05
N
nico2411 • solo_traveller • fr
8
2026-09-12 • via Nuitee
R
Raichand • couple • in
7
over all was satisfactory besies the AC
Pros:

the staff were helpful and room size was good

Cons:

the Aircondition was not cool enough even after complaining

2026-09-12 • via Nuitee
D
Desirée • couple • es
10
Muy cómodo, sin duda repetiremos
Pros:

Muy cómodo el hotel, limpio, silencioso, muy bien ubicado. El personal muy amable.

Cons:

No hubo nada que no me gustara

2026-09-11 • via Nuitee
C
carolina • solo_traveller • es
6
Necesita mejorar
Pros:

Es la 3 o 4 vez q nos alojamos en este hotel, nos encanta la ubicacion, lo espacioso que es y el precio

Cons:

La cama era incomodisima de muelles y hundida por los laterales.
El check in super super suprr lento siemprr suele ser asi, pero veniamks de un viaje de 9 horas y estsr esperandk xq el programa nk carga...
A la salida no nos preguntaron ni que tal todo ni nada

2026-09-11 • via Nuitee
J
José Luis • solo_traveller • es
9
2026-09-11 • via Nuitee
M
Merche • couple • es
8
2026-09-10 • via Nuitee
M
Maria sonia • extended_group • es
8
2026-09-10 • via Nuitee
J
Jasna • solo_traveller • rs
10
2026-09-09 • via Nuitee
A
Andreas • couple • ro
5
Pros:

Locatie buna

Cons:

Cearsafurile patului murdare, am solicitat sa fie schimbate. Un prosop murdar, schimbat si acesta ulterior. Pereti foarte subtiri, se auzeau vecini din toate directiile.

2026-09-08 • via Nuitee
J
Jörg Uwe • couple • de
9
2026-09-08 • via Nuitee
R
RAUL • solo_traveller • es
8
2026-09-07 • via Nuitee
B
Benjamin • solo_traveller • es
7
Pros:

El ambiente en general de las estancias

Cons:

El excesivo ruido del extractor del baño

2026-09-07 • via Nuitee
F
fayez • solo_traveller • kw
3
Pros:

Nothing

Cons:

Old hotel , Small room , no service, location far from centre, not suitable for middle east people

2026-09-07 • via Nuitee
L
Laura • solo_traveller • it
9
2026-09-07 • via Nuitee
Y
YUKIKO • solo_traveller • jp
7
Pros:

地下鉄駅にも近く便利。通りに面していないので静か。

Cons:

良くなかったというわけではないが、朝食メニューの中にもう少し野菜があると嬉しい。　宿泊した時はトマト🍅のみだった。その他はパンもジュース、フルーツ、ホットアイテムも充実していて美味しかった。

2026-09-06 • via Nuitee
A
Alfonso • solo_traveller • es
9
2026-09-06 • via Nuitee
M
María • family_with_children • es
7
2026-09-06 • via Nuitee
I
Isa • solo_traveller • es
10
2026-09-06 • via Nuitee
J
Jimenez • solo_traveller • es
10
Cons:

Pocos enchufes en la habitación

2026-09-05 • via Nuitee
M
Mahmoud • extended_group • ca
4
2026-09-05 • via Nuitee