Sercotel Gran Hotel Conde Duque

Hotels
•
Sercotel Hoteles
8.4 (5534 reviews)
Plaza del Conde Valle Suchil, 5 , Madrid , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Room maintenance issues
Noise in rooms
Old furniture

Categories

Cleanliness
8.08
General cleanliness noted, but some issues reported with room maintenance.
Service
8.85
Friendly and helpful staff mentioned in multiple reviews.
Location
9.09
Consistently praised for its convenient and quiet location.
Room Quality
7.54
Some issues with room maintenance and comfort reported.
Amenities
8.57
Standard amenities for this hotel tier; some suggestions for improvement.
Value for Money
8.43
Good value for price, especially considering location.
Food and Beverage
8.58
Good quality food mentioned, particularly at breakfast.
Overall Experience
8.05
Positive experience overall, with some concerns about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:54

Property Description

Luxurious Accommodations
Experience elegance and comfort at Sercotel Gran Hotel Conde Duque in Madrid. The air-conditioned rooms offer a range of amenities including a pillow menu, laptop-sized safe, and flat-screen TV for a relaxing stay.

Convenient Location
Situated in the heart of Madrid, our hotel is just steps away from San Bernardo Metro Station, making it easy to explore the city. Enjoy proximity to Centro Cultural Galileo Galilei and Clamores concert halls for a cultural experience.

Unique Offerings
Indulge in a variety of teas at our charming Tea Room, unwind in the onsite gym, and savor a buffet breakfast with organic options. Let our staff guide you on a tapas route to discover the local culinary scene.

Experience luxury and convenience at Sercotel Gran Hotel Conde Duque - book your stay now!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of 30€/ per pet, per night applies. Please note that the property can only allow 1 pet per room and with a maximum weight of 10 kg. This is subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8.4
Based on 5534 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.58
Overall Experience: 8.05
J
Jose • solo_traveller • es
8
2026-05-23 • via Nuitee
D
Danil • solo_traveller • gb
8
2026-05-23 • via Nuitee
M
Maria • couple • es
4
2026-05-23 • via Nuitee
I
Isabel • solo_traveller • es
5
Pros:

La ubicación

Cons:

La habitación era muy antigua. Han hecho reformas en el hotel pero no han llegado a la séptima planta.

2026-05-22 • via Nuitee
B
Bbngy • solo_traveller • fr
8
Pros:

Le petit déjeuner, l'emplacement

Cons:

Manque une bouilloire dans la chambre, et les cloisons sont très fines, on entend tout les bruits et les voisins.
Certaines personnes fument dans les chambres et l'odeur arrive dans les chambres voisines ce qui n'est pas vraiment agréable !
Salle de bain très sombre..

2026-05-22 • via Nuitee
M
Marita • extended_group • it
10
Bellissimo….
Pros:

Soggiorno perfetto nel cuore di Madrid!
Abbiamo soggiornato in questa struttura per un fine settimana e la posizione è fantastica. L'hotel si trova a pochi passi dalla stazione metro,oppure in 20 minuti sei a palazzo reale e poi in centro. La camera era spaziosa, pulita e ben insonorizzata. Personale gentilissimo e sempre disponibile. Nota di merito per la colazione, ricca di prodotti freschi. Consigliatissimo!

Cons:

Nulla

2026-05-22 • via Nuitee
F
Francisco • couple • uy
7
2026-05-22 • via Nuitee
B
Bonvin • solo_traveller • ch
8
Pros:

Le grand calme8

2026-05-22 • via Nuitee
J
Jean Pierre • couple • fr
7
Pros:

Emplacement et confort

Cons:

Prix excessif

2026-05-22 • via Nuitee
G
Gerard • couple • es
10
2026-05-21 • via Nuitee
M
Mar • extended_group • es
9
2026-05-21 • via Nuitee
D
Denise • couple • uy
8
Me gusto la ubicacion
Pros:

Bien

Cons:

Que varien tanto los precios segun temporada

2026-05-20 • via Nuitee
S
Schouls • solo_traveller • nl
8
2026-05-20 • via Nuitee
J
Jeronima • couple • es
8
2026-05-19 • via Nuitee
J
Jiri • family_with_children • cz
10
2026-05-19 • via Nuitee
G
Giovanni • solo_traveller • it
7
2026-05-19 • via Nuitee
M
motoretka • solo_traveller • fr
7
Pros:

Excellent location, confortable bed and clean, however you pay the location for a room with a little bit outdated furniture. Also the hotel has 24 hour reception in case you arrive late, it is convenient.

Cons:

We heard some outside ventilation noise from outside which finally was not disturbing for sleep and the view of our room was not great - towards an inner courtyard with sime pipes.

2026-05-18 • via Nuitee
C
Carlos • solo_traveller • cr
9
2026-05-18 • via Nuitee
P
Pedro • extended_group • pt
10
2026-05-18 • via Nuitee
A
ALESSANDRA • family_with_children • it
7
Pros:

Ottima posizione comodo alla metro, letti molto comodi e la colazione è il punto di forza di questo Hotel varia e di qualità

Cons:

Quando si chiede la camera con 3 letti la dimensione dovrebbe essere in un hotel di questo tipo più ampia. Decisamente da migliorare la pulizia delle camere dei dettagli (Tende, paralumi, pavimento del bagno...)

2026-05-18 • via Nuitee