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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Parking garage
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Special diet menus - on request
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Snack bar
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience elegance and comfort at Sercotel Gran Hotel Conde Duque in Madrid. The air-conditioned rooms offer a range of amenities including a pillow menu, laptop-sized safe, and flat-screen TV for a relaxing stay.
Convenient Location
Situated in the heart of Madrid, our hotel is just steps away from San Bernardo Metro Station, making it easy to explore the city. Enjoy proximity to Centro Cultural Galileo Galilei and Clamores concert halls for a cultural experience.
Unique Offerings
Indulge in a variety of teas at our charming Tea Room, unwind in the onsite gym, and savor a buffet breakfast with organic options. Let our staff guide you on a tapas route to discover the local culinary scene.
Experience luxury and convenience at Sercotel Gran Hotel Conde Duque - book your stay now!
When booking more than 4 rooms, different policies and additional supplements may apply.
When traveling with pets, please note that an extra charge of 30€/ per pet, per night applies. Please note that the property can only allow 1 pet per room and with a maximum weight of 10 kg. This is subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
The room was clean, the hotel was very good-looking, and the staff were nice.
Noise insulation was not perfect. We could hear noise from the street and from the shared corridor.
La comodidad de la cama
Los profesionales y su trato
2 personas hablando y riendo en voz alta a las 4 am. Hora y media despierto. Se oía todo
Ruhige Lage, schönes Zimmer
Personal molt amable. T’ho faciliten tot
La ubicación
The location is excellent. Very close to bus/metro station (2-5 min walk). The staff is very nice, the rooms are very clean and bed is really comfortable.
The window was not closing all the way (no closing system at all on one of the sides), which allowed a lot of noise from the outside (especially at night, the very loud noises from the closing restaurant around 11 pm - 1 am). Also, the doors are not excellent in cancelling the noise from the hallways (you could hear doors slammed all night and sometimes guests talking and laughing REALLY loud). So overall I couldn't rest properly during my stay.
Wystrój i lokalizacja są bardzo dobre.
Reszta przeciętna lub kiepska - pozrywane gniazdka elektryczne, brak programów TV w językach innych niż hiszpański, choćby takich jak BBC, CNN, France 24, DW, drzwi łazienki ciężko zamykane, za oknem głośno działający system klimatyzacji.
La ubicación es inmejorable, es muy tranquilo y hay muchos lugares para comer y caminar al rededor. Las personas de la recepción fueron muy amables y la habitación estaba muy linda y limpia.
Creo que es un poco caro para lo que es, y la cama supletoria no era muy cómoda.
Атмосфера, дизайн, чистота.
Завтрак скудный. Нет зелени. Кофе такое отвратительное, пить невозможно. Нет чайника в номере и чайного набора. Странно для такого отеля уровня 4*.
Habitación 308 , muy limitada en todos los aspectos.
Escasa habitabilidad.
La ubicación y las camas muy cómodas
Qué la habitación no esté disponible hasta la 15,00
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