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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Parking garage
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Special diet menus - on request
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Snack bar
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience elegance and comfort at Sercotel Gran Hotel Conde Duque in Madrid. The air-conditioned rooms offer a range of amenities including a pillow menu, laptop-sized safe, and flat-screen TV for a relaxing stay.
Convenient Location
Situated in the heart of Madrid, our hotel is just steps away from San Bernardo Metro Station, making it easy to explore the city. Enjoy proximity to Centro Cultural Galileo Galilei and Clamores concert halls for a cultural experience.
Unique Offerings
Indulge in a variety of teas at our charming Tea Room, unwind in the onsite gym, and savor a buffet breakfast with organic options. Let our staff guide you on a tapas route to discover the local culinary scene.
Experience luxury and convenience at Sercotel Gran Hotel Conde Duque - book your stay now!
When booking more than 4 rooms, different policies and additional supplements may apply.
When traveling with pets, please note that an extra charge of 30€/ per pet, per night applies. Please note that the property can only allow 1 pet per room and with a maximum weight of 10 kg. This is subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.
Location
Guest Reviews
The property had everything we needed and in our preferred location. Wonderful atmosphere and the buffet breakfast was fantastic.
Buenas ubicación y trato excelente del oersonal
Vistas de la habitación al patio interior
todo super bien
ロケーションが良かった
シャワーの水があまり出なかった。
The hotel is in a good location with easy access to the metro, making it convenient to explore the city. My room was clean and comfortable, and it had everything I needed for my solo trip.
Breakfast was not included with my stay, so I can’t comment on it.
The only downside was the noise. I could hear sounds from the neighboring rooms, especially when guests came back late at night or knocked on their doors. If you’re a light sleeper, this is something to keep in mind. Other than that, I had a pleasant stay and would consider staying here again.
Sobre todo la ubicación
Un poco antiguo
Todo en general
El ruido de las puertas al cerrar
Estuvimos 3 amigas con una cama supletoria y fue muy bien aunque no deberia poner que era una habitacion triple, sino una doble con cama supletoria. El personal es muy amable, todo estaba limpio y la ubicacion quedaba super cerca del metro.
Los botes del baño necesitan ser cambiados, funcionaban regular. El baño estaba bien pero para mi gusto la luz era escasa.
Buen hotel
Nada
Εξαιρετική τοποθεσία και καθαριότητα!
Todo
Nada
No falla ya hemos repetido
Everything was pretty good
Could use a modernizing to upgrade
Hotel antiguo con bonitos detalles y bastante limpio. Muy bien ubicado, zona tranquila y céntrica. El metro queda a solo 1 cuadra.
El aire acondicionado no enfriaba lo suficiente. La ducha no tenía ninguna presión.
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