9Hotel Opera

Hotels
•
9 Hotel Collection
8.2 (1034 reviews)
14, Rue Papillon , Paris , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great service
Good location
Comfortable bed
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.53
Cleanliness received mixed feedback, with some reviews highlighting minor issues.
Service
9
Service was frequently praised for being friendly and helpful.
Location
9.04
The location was highly rated, often mentioned as convenient and close to transport.
Room Quality
6.99
Several reviews indicated rooms were small and had issues such as temperature control.
Amenities
8.52
Amenities were generally positively noted, though not extensively discussed.
Value for Money
7.98
Value for money was considered reasonable, though some felt room prices were too high.
Food and Beverage
8.03
Food and beverage met expectations but was not particularly standout.
Overall Experience
8.5
Overall experience was positive, with guests enjoying their stays despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:09

Property Description

Modern Designer Hotel in the Heart of Paris

Luxurious Rooms and Amenities
Indulge in modern air-conditioned rooms with a flat-screen TV, free Wi-Fi, and upscale bathrooms. Enjoy the convenience of lift access and room service for a comfortable stay.

Delicious Breakfast and Convenient Location
Start your day with breakfast in a beautiful stone arched cellar. With Metro stations nearby, explore Paris easily with direct access to iconic landmarks. Plus, department stores Galeries Lafayette and Printemps are just a stroll away.

For an unforgettable stay in Paris, book your room at 9Hotel today!

Important information:

Please note that guests under 18 years old will not be accepted at the hotel unless they are accompanied by their parents.

Credit card used for prepayment should be shown at check-in and be matching with guest ID. Should the traveler be unable to do so, the initial credit card will be refunded and a new payment will be requested.

For reservations of 6 rooms or more, different rates and conditions will apply.
Dogs and cats weighing less than 20kg are accepted, limited to one animal per room and for an additional charge per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1034 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
A
Alexey Lazarev • couple • es
2
Неухоженный устаревший отель в удобном месте
Pros:

Удобное местоположение, рядом есть кафе, метро и достопримечательности.

Cons:

Очень старый отель, покрытие на полу в пятнах, шкаф сломан и виден кусок ДСП, вместо одной из тумб стоит пень дерева, очевидно окрашенный в домашних условиях. Ванна узкая и в ней неудобно мыться. Кровать не двуспальная, а сдвинутые две односпальные, которые разъезжались, когда я пытался обнять жену. Система кондиционирования сломана и не работала весь период проживания в отеле. Персонал не смог помочь с этим, но и не сильно пытался. нажал пару кнопок и пожал плечами. На ночь питочную вытяжку вообще отключили, потому что на ресепшен у них есть собственное управление, а из комнаты пульт не работает.

2026-06-19 • via Nuitee
T
Thomas • solo_traveller • de
9
Pros:

Sehr freundliches Personal, tolle Lage und ausgezeichnetes Frühstück

Cons:

\

2026-06-18 • via Nuitee
V
Vladislav • extended_group • rs
9
Pros:

friendly staff at the desk

Cons:

no refill on the soap in the shower for 3 nights of stay

2026-06-16 • via Nuitee
J
Joanne • extended_group • au
9
2026-06-15 • via Nuitee
V
Veronika • couple • ru
7
2026-06-14 • via Nuitee
S
Sonya • solo_traveller • gb
8
A good hotel overall, but I believe there is room for improvement when it comes to pet-friendly services and pet safety.
Pros:

The hotel itself is very pleasant, with spacious and comfortable rooms, an excellent bed, friendly staff, and high-quality toiletries. Overall, I enjoyed my stay and appreciated the welcoming atmosphere.

However, as a guest traveling with a dog, I was disappointed by the pet-friendly experience. The hotel charges an additional fee for dogs, but there were no pet amenities provided, not even a basic bowl or bed.

More importantly, I experienced a very concerning incident during my stay. One morning, I briefly left my dog alone in the room while I went downstairs for breakfast. I was away for less than 10 minutes. When I returned, my dog was gone.

I am 100% certain that she was inside the room when I left, as I saw her sitting on the bed, as I closed the door. After searching for her in the room, I rushed to reception. While being in the lift, I could hear her crying somewhere else in the building. Eventually, she appeared from a stairwell, visibly stressed, frightened, and clearly lost.

To this day, I do not understand how this could have happened, how my dog managed to leave a locked room and wandered through the hotel stairs unattended.

While I enjoyed many aspects of the property and found the staff friendly, this incident was a very unpleasant experience.

2026-06-13 • via Nuitee
A
Amihai • couple • il
9
נהנינו
Pros:

החדר אמנם קטן כרגיל בערי אירופה אבל המקום נקי מתוחזק היטב, הצוות נעים, ארוחת בקר עשירה, תחבורה ציבורית ומסעדות בקרבת מקום

2026-06-12 • via Nuitee
V
veronique • extended_group • fr
8
Pros:

très bon emplacement, très bon accueil, chambre confortable, bon petit déjeuner

Cons:

la salle du petit déjeuner au sous sol

2026-06-12 • via Nuitee
D
Daniel • solo_traveller • ar
9
Pros:

Lo necesario y nuevo para hospedarse en París. Súper bien conectado a estación de trenes y cercanía mediante buses y metro.
Muy prolijo y correcto todo en la habitación que contaba con dos baños (muy útil).

Cons:

Nada en particular, todo correcto.

2026-06-12 • via Nuitee
M
Maaaliskuu 22 • family_with_children • fi
9
Pros:

Sijainti

Cons:

Melu viereisestä yökerhosta ja äänet kuului seinän läpi.

2026-06-10 • via Nuitee
P
Peter • extended_group • be
8
2026-06-08 • via Nuitee
A
Annette • couple • de
9
2026-06-07 • via Nuitee
R
Richard • solo_traveller • fr
3
Pros:

la sympathie du personnel

Cons:

la clim a 16 degré dans ma chambre en arrivant sans possibilité de l'inverser pour réchauffer la chambre - j'ai eu froid toute la soiree....propreté & état général de la chambre médiocres

2026-06-04 • via Nuitee
F
Francisca • solo_traveller • nl
8
2026-06-03 • via Nuitee
P
Paul • couple • nl
8
Prima.
Pros:

Ligging, schoon hotel

Cons:

Enigszins krappe kamer

2026-06-02 • via Nuitee
E
Elisa Claudia • family_with_children • es
8
BUENA
Pros:

para desayunar todos los dias habia lo mismo

Cons:

eramos dos personas y solo habia una toalla de baño y otra de lavabo

2026-06-01 • via Nuitee
G
Gur • extended_group • il
8
תמורה מלאה למחיר
Pros:

שירות טוב
ארוחת בוקר טעימה

Cons:

חדרים מאד קטנים

2026-06-01 • via Nuitee
B
Beverley • solo_traveller • gb
8
2026-05-31 • via Nuitee
P
Paola • extended_group • it
9
Pros:

La Posizione, le camere, gli ambienti comuni.

2026-05-29 • via Nuitee
P
Pake Piekjes • solo_traveller • nl
9
Prima in orde
Pros:

Mooie ruime kamer met geruisloze airco. Prima ontbijt en vriendelijk personeel.

2026-05-27 • via Nuitee