ELSA, Hôtel Paris by Collection Vesper

Hotels
9.2 (2558 reviews)
27 avenue Carnot , Paris , fr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
8.41
Some guests mentioned cleanliness issues with carpets and bathrooms being cold.
Service
9.88
Numerous reviews highlighted friendly and helpful staff.
Location
9.92
Perfect location close to metro stations and attractions like the Arc de Triomphe.
Room Quality
8.37
Rooms reported as small and somewhat cramped for two people.
Amenities
9.4
Good selection of amenities, though some guests noted air conditioning issues.
Value for Money
9.36
Generally considered good value for the location and services provided.
Food and Beverage
8.91
Breakfast choices are nice but somewhat limited.
Overall Experience
9.38
Overall experiences were largely positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:59

Property Description

Central Location near Champs Elysées
This 19th-century hotel offers air-conditioned rooms with free Wi-Fi, some with views of the Arc de Triomphe. Each room is uniquely decorated and equipped with a flat-screen TV.

Delightful Dining and Lounge Experience
Start your day with a buffet breakfast at ELSA, Hôtel Paris. Unwind in the evening at the lounge bar surrounded by artworks, sipping on your favorite drink and catching up on the day's news.

Convenient Services and Nearby Attractions
Benefit from a 24-hour reception with express check-in, tour desk for local insights, and easy access to Charles de Gaulle – Etoile Metro Station for exploring the Louvre Museum and Disneyland Paris. Monceau Park is also within walking distance.

Book now to experience the charm and convenience of ELSA, Hôtel Paris.

Important information:

Please note that the luggage room service is only available during your stay, before entering or leaving the room you have booked. Long or mid-term storage is not permitted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 2558 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.38
N
Neyanne Araujo solo_traveller br
8
Excelente localização e conforto. Problema no ar condicionado.
Pros:

Camas muito confortáveis e banheiro muito bom. Quarto com bom espaço. Localização excelente. Fonte de água no hotel.

Cons:

O chuveiro era fraco e meio baixo. O ar condicionado também deu um problema e o quarto ficou muito quente. Paris estava quente. Então, a última noite foi desconfortável.

2026-05-30 via Nuitee
S
Susana Raquel couple fr
10
2026-05-29 via Nuitee
G
Gillian couple gb
8
We adore the location of the Elsa and will be back.
Pros:

The location is fabulous; great bathroom; helpful staff; very clean; ok breakfast

Cons:

Teeny tiny room with ‘balcony’ too small to sit out on.
Very crowded breakfast room on some mornings.

2026-05-29 via Nuitee
D
Durmuş Ali family_with_children tr
7
Pros:

Çalışan ilgisi ve konumu nispeten

Cons:

Fiyat pahalı

2026-05-27 via Nuitee
T
TheNYCTravelista Family New York City, New York
10
Hidden gem near all major sights
Pros:

We booked this hotel to be near the main attractions and it did not disappoint. Before arriving, I was in touch with them to plan a surprise for my sister’s birthday and they took care of it - my sister was surprised and loved it all. It was the perfect beginning to a long weekend. All the staff were so pleasant and helpful. We were checked in by two ladies who were so sweet and funny, and then met Antony, who was the person I had been communicating with beforehand for the surprise. He had printed out a list of restaurant recommendations for us. The room was so lovely and had enough room - we did the deluxe and definitely had room for both our luggages and loved the deep tub. And the view from the window of the Arc de Triomphe made it even more special. Loved that they had a coffee machine, which prepared good coffee (these kinds of machines are everywhere in Paris) so having reliable coffee at any time was a great treat. They also had treats and snacks out throughout the day. There is a buffet breakfast, which we opted not to do, especially with great breakfast options literally steps away! It’s so close to everything yet not tourist central - it def was a local neighborhood and had that feel. And the hotel itself was unassuming from the outside and blends right into the neighborhood. We were so happy to find this gem and wouldn’t think twice to stay here again in the future. They really made our visit great!

2026-05-26 via Tripadvisor
A
Ali couple ae
1
Disgusting. Horrible. Criminal behavior from the management!
Pros:

Absolutely nothing. Overpriced and not a great location and nothing good about it. It’s awful in every aspect. Does not belong on booking.com!

Cons:

Horrendous, horrible, awful and completely disrespectful night manager. I paid for my fiancée’s room and she stayed for 2 nights. On the first night she came back late from an event and arrived at the property at 3am. The door was locked. I’ve never seen a property lock the door but ok perhaps the night manager was afraid. She stood alone in the freezing cold for 3-4 mins ringing the door bell and no one answered. It was a sliding door not a push door and there was a sizeable gap so she pushed it a little bit and it gave some way, she was able to slide her self inside the gap and walk into the hotel. Still there was no one in the lobby. She walked to the lifts only to be scared and shocked by loud and aggressive shouting from the night manager saying and I quote “stay there and don’t move I will call the police! You broke the door and entered without notice!”. The man is deranged and disrespectful and deserves to be in an insane asylum NOT managing a hotel property in supposedly one of the tourism capitals of the world! She being a 24 yr old young model by herself was so shocked and so cared she ran to the elevator and straight to her room! How do I know all of this? I was on the phone with her the whole time and the entire event was filmed by the CCTV cameras!

Instead of apologizing or letting things be, he consistently called her room harrassing her until 5am! I told her to call the police but she just wanted the day to come so can get out of that hotel. She locked the room door and couldn’t sleep from fear! He then sent a fake person impersonating a police officer! We checked the next day with the official tourism office and some police officers and said they have no right to do that and for sure he was lying and sending some poor intern or concierge worker! This man is disgusting and does not deserve to be working in a hotel. And what he did scaring a poor innocent girl alone is nothing but criminal!

2026-05-26 via Nuitee
D
Daniela couple es
10
Excelente opción si vas a Paris
Pros:

Excelente ubicación y limpieza

2026-05-26 via Nuitee
N
NASER solo_traveller sa
7
موقعه فقط قريب من قوس النصر
Pros:

موقع الفندق فقط

Cons:

الممرات صغيره جدا ، الاستقبال كذلك صغير ، مكان الإفطار عند الاستقبال لايوجد اي شي غير الموقع ،

2026-05-25 via Nuitee
B
BERTRAND solo_traveller fr
5
2026-05-25 via Nuitee
P
Pascale family_with_children ae
8
Very nice team and cute hotel. Great location
Pros:

Very friendly staff and great location for the hotel.
We booked a triple room so it was good.

Cons:

Small rooms but it was ok for the night we stayed.

2026-05-25 via Nuitee
G
Gentiane couple fr
10
Perfect for a short business trip in Paris
Pros:

I have been 3 times already. Really like it. Very good value for money in Paris. 5 mn walk from L etoile. Super convenient.

2026-05-24 via Nuitee
E
Enrico couple it
10
Tutto buono
Pros:

La posizione era ottima, veramente a 2 passi dall’arco di trionfo, zona tranquilla, piena di locali e ristoranti. Hotel molto pulito, la camera un po’ piccola, con vista sull’arco. Buona colazione, con una discreta varietà di prodotti

2026-05-24 via Nuitee
J
jokicn2026 Friends getaway
10
Very friendly staff and a nice stay!
Pros:

I enjoyed the stay at fhe hotel and the staff are soooo friendly and nice! Especially Tamanna she is so sweet! Love her! Very professional and a great person! Hope to stay here again soon

2026-05-23 via Tripadvisor
A
abi_c09 Friends getaway Cardiff, South Wales, Wales
10
Very Pleased with Hotel Elsa
Pros:

Moments away from the Arc De Triompe, with a lovely walking distance from the Trocedero. Me and my friends had the most amazing weekend stay. Staff were very accommodating and would definitely stay here again!

2026-05-22 via Tripadvisor
M
Martin solo_traveller ie
8
2026-05-22 via Nuitee
J
Jill extended_group us
9
Overall positive, loved the location and staff. Tea and coffee in lobby also a nice touch!
Pros:

Location, friendly staff

Cons:

Room temperature appeared to be centrally controlled -- a little frustrating. And bathroom was always a bit chilly.

2026-05-21 via Nuitee
J
Jolita extended_group lt
10
Pros:

Jaukus viešbutis šalia Triumfo arkos. Geras susisiekimas su Šarlio de Golio oro uostu. Greitai su metro (arti stotelė) galima pasiekti visus pagrindinius Paryžiaus muziejus. Skanūs ir gan sotūs pusryčiai. Švarūs kambariai, paslaugus ir malonus personalas. Galima nemokamai palikti saugoti bagažą jau išsiregistravus iš viešbučio. Foje yra nemokama kava ir arbata:).

2026-05-19 via Nuitee
V
Vladimir couple bg
10
2026-05-19 via Nuitee
B
BOCKLANT.A solo_traveller be
10
Pros:

L emplacement top
Hôtel très propre
Personnel gentil et serviable
Vu sur l arc de Triomphe ❤️

Cons:

Rien

2026-05-18 via Nuitee
J
Jean Paul 65 couple fr
10
Parfait
Pros:

Hotel tres bien situé belle chambre bonne literie

2026-05-18 via Nuitee