Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Heating issues

Categories

Cleanliness
7.06
Generally clean, but minor issues mentioned in some reviews.
Service
9.03
Staff received high praise for their helpfulness and care.
Location
9.07
Excellent location with good transport links.
Room Quality
7.02
Some rooms reported as small and uncomfortable.
Amenities
7.55
Basic amenities present, with some issues noted in specific reviews.
Value for Money
8.01
Fairly priced given location and overall service.
Food and Beverage
7.56
Limited feedback about food and beverage options.
Overall Experience
7.93
Overall good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Luxury Boutique Hotel in Kensington and Chelsea

Individually-Designed Rooms with Modern Amenities: Enjoy a comfortable stay in uniquely decorated rooms equipped with tea&coffee making facilities, satellite TV, and a minibar.

Central Location with Easy Access to Attractions: Explore Kensington Palace, Royal Albert Hall, and top museums within walking distance. Shop at Harrods and unwind in nearby parks during your stay.

Convenient Access to Transportation: Reach Heathrow Airport in just 20 minutes without any changes via the nearby Earl’s Court Tube Station.

Book now to experience the charm and convenience of Merit Kensington Hotel.

Important information:

Please note, the reception is located at 16-18 Penywern Road.

For groups of 3 rooms or more, different policies and supplements may apply.

The company supports the government campaign and has a zero-tolerance if a member of staff is treated in an abusive way. Anti-social behavior will result in a reservation being canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.9
Based on 7407 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
M
Manorack • couple • fr
9
Pros:

L’emplacement, pas loin du métro

2026-08-08 • via Nuitee
D
Diana • solo_traveller • ch
6
2026-08-08 • via Nuitee
C
Christian • solo_traveller • de
10
Pros:

Sehr freundliches Personal. Zimmer mit sehr guter Ausstattung.

Cons:

Zimmer recht klein, aber teilweise typisch für London.

2026-08-08 • via Nuitee
A
Ahmed • couple • sa
9
Pros:

الموقع

Cons:

عدم وجود شطاف في دوره المياه

2026-08-08 • via Nuitee
S
Shenelva • solo_traveller • nl
3
Ze zijn geen 4 sterren waard
Pros:

De ligging van het hotel

Cons:

Airconditioning deed het niet. Persoonlijk onvriendelijk. ze verdraaien verhalen. Ze hebben niet eens een toilet borstel te leen.

2026-08-07 • via Nuitee
A
Annemarie • couple • au
9
Very good location, friendly staff and close to transport.
Pros:

Location and nearby facilities very good. Staff were helpful, room clean and value for money. Access wifi consistent.

Cons:

Room a bit small.

2026-08-07 • via Nuitee
J
Joanna • solo_traveller • gb
1
Feel conned
Pros:

Location

Cons:

Being accused of staining the carpet so that the hotel thinks they can charge an extra £300 - seems like a scam

2026-08-07 • via Nuitee
H
Harald • couple • gb
8
It was good for us with easy transport links and easy connection for our day out at Wimbledon.
Pros:

Perfect location for us. The room was clean and tidy. Bathroom was clean and modern.

Cons:

Although the bathroom was clean and modern, it was a bit cramped. We had difficulty controlling the air conditioning.

2026-08-07 • via Nuitee
T
Taner • couple • tr
8
2026-08-06 • via Nuitee
M
Mustafa • couple • iq
8
2026-08-06 • via Nuitee
L
LOUISE • couple • gb
8
Great location don’t bother with breakfast!
Pros:

Great location

Cons:

Breakfast was terrible!

2026-08-06 • via Nuitee
M
michal • solo_traveller • il
9
Pros:

נקי, נעים, ממוקם טוב, מזגן מעולה

Cons:

חדר קטן אם לא משדרגים

2026-08-06 • via Nuitee
E
Ewan • couple • gb
4
disappointing, overpriced & underwhelming
Pros:

room was clean

Cons:

staff were rude & unhelpful

2026-08-06 • via Nuitee
A
Andy • couple • gb
7
2026-08-05 • via Nuitee
D
Dario • couple • it
7
Pros:

La posizione

Cons:

Il seminterrato

2026-08-05 • via Nuitee
M
Mustafa • couple • tr
9
2026-08-05 • via Nuitee
D
Diana • solo_traveller • ch
7
Skip it
Pros:

Nice location, well maintained and modern rooms.

Cons:

Beds and pillows are very uncomfortable, and many of the rooms are on the ground floor or underground, you feel like sleeping on a cave.

2026-08-05 • via Nuitee
S
Sandy • couple • gb
9
The location was perfect for our stay in London and although the room was a little bit smaller than we would have liked
Pros:

The location was perfect for our stay

Cons:

The room was a little compact

2026-08-05 • via Nuitee
S
Sabine • extended_group • de
8
2026-08-04 • via Nuitee
S
Siobhan • couple • gb
8
Perfect location for a short tube trip into central London, hotel was exceptionally clean and staff very helpful
Pros:

Exceptionally clean , friendly efficient staff

Cons:

The air conditioning wasn’t as effective as I would have liked so it was a little warm at night but everything else was perfect

2026-08-04 • via Nuitee