Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Heating issues

Categories

Cleanliness
7.06
Generally clean, but minor issues mentioned in some reviews.
Service
9.03
Staff received high praise for their helpfulness and care.
Location
9.07
Excellent location with good transport links.
Room Quality
7.02
Some rooms reported as small and uncomfortable.
Amenities
7.55
Basic amenities present, with some issues noted in specific reviews.
Value for Money
8.01
Fairly priced given location and overall service.
Food and Beverage
7.56
Limited feedback about food and beverage options.
Overall Experience
7.93
Overall good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Luxury Boutique Hotel in Kensington and Chelsea

Individually-Designed Rooms with Modern Amenities: Enjoy a comfortable stay in uniquely decorated rooms equipped with tea&coffee making facilities, satellite TV, and a minibar.

Central Location with Easy Access to Attractions: Explore Kensington Palace, Royal Albert Hall, and top museums within walking distance. Shop at Harrods and unwind in nearby parks during your stay.

Convenient Access to Transportation: Reach Heathrow Airport in just 20 minutes without any changes via the nearby Earl’s Court Tube Station.

Book now to experience the charm and convenience of Merit Kensington Hotel.

Important information:

Please note, the reception is located at 16-18 Penywern Road.

For groups of 3 rooms or more, different policies and supplements may apply.

The company supports the government campaign and has a zero-tolerance if a member of staff is treated in an abusive way. Anti-social behavior will result in a reservation being canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 7033 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
P
Paola couple it
8
2026-05-30 via Nuitee
F
Felix solo_traveller at
10
Pros:

Sehr gute Lage, freundliche Mitarbeiter, problemloser Checkin & Checkout. Super sauberes Zimmer und sehr gemütliches Bett. Preis Leistung top. Danke!

2026-05-30 via Nuitee
S
Stefan solo_traveller de
9
2026-05-29 via Nuitee
E
Emma couple gb
9
Pros:

The room was large and cool during a heatwave.

2026-05-29 via Nuitee
S
Sarah couple hu
9
2026-05-28 via Nuitee
D
David solo_traveller ch
10
Cons:

Die Geräusche vom Aufzug, da ich mein Zimmer direkt neben dem Aufzug hatte und er ziemlich laut war beim Einsatz

2026-05-27 via Nuitee
J
Jan couple dk
7
2026-05-27 via Nuitee
L
lisa solo_traveller gb
4
Pros:

Location is great. It was clean. Good shower and comfortable beds.

Cons:

Room.next to the lift. Horrible screaching noise throughout the night. We barely slept which ruined our trip.

2026-05-27 via Nuitee
R
Rana solo_traveller eg
8
Pros:

The room was very nice , the lighting and the cleanliness were perfect

Cons:

After I reserved the room and my reservation was nonrefundable I was surprised by a mail telling me I have to pay 100£ as a security

2026-05-27 via Nuitee
D
Dimitrios couple gr
10
2026-05-27 via Nuitee
B
Brian couple ie
9
Nice location with easy access to central London. Clean and quiet with helpful staff.
Pros:

Quiet, clean and located close to tube station

Cons:

Everything was good

2026-05-27 via Nuitee
S
Stefano couple it
8
2026-05-26 via Nuitee
M
Michelle couple gb
9
Good value lovely hotel will definitely be back
Pros:

Clean and comfortable great location

Cons:

Nothing

2026-05-26 via Nuitee
B
BEATRIX solo_traveller au
10
Great. I would stay there again.
Pros:

The position is fantastic. Although the room was small, it was well appointed and very comfortable. Staff were very helpful and available 24/7.

2026-05-26 via Nuitee
M
Mustapha solo_traveller ca
5
2026-05-26 via Nuitee
I
Isabella extended_group dk
8
Pros:

Vi havde booket et deluxe værelse med ekstra seng, men blev ændret til to sammenhængende værelser i haven, hvilket var dejligt.

Cons:

Luft kvaliteten på værelserne var ikke den bedste og der var ret fugtigt.

2026-05-25 via Nuitee
A
Ayishwaryaya solo_traveller in
7
Superb location, Sad hotel policy, Faulty receipt received-paid more but receipt showed less
Pros:

I liked the location. It was great. Just a minute's walk from Earl's Court tube station. The hotel was clean and it was good enough for a solo traveller.

Cons:

The thing that irked me the most was that the hotel called up a day before and told that if I had to stay I have to pay 100pounds more because there was a system error in showing the prices durung the time of booking. But Sadly, while checking out they didn't give me the total receipt. They gave me the receipt without showing that 100pounds.
Secondly, they are taking 100pounds as a security deposit that they revert back to the account while checking out by card which may take even 3weeks to return back to the account if the account is a non-european one. My point is then why not take the cash and return it right away in an enevelope during the time of checking out. 100pounds is not a matter of joke for people staying abroad with less currency value.

2026-05-25 via Nuitee
Z
Zhu solo_traveller cn
9
Cons:

空调太冷了,调控没有用

2026-05-25 via Nuitee
M
Mariusz solo_traveller gb
9
2026-05-25 via Nuitee
M
Marie solo_traveller fr
7
Pros:

Emplacement idéal

Cons:

Chambre extrême petite même pour une personne seule

2026-05-24 via Nuitee