Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Heating issues

Categories

Cleanliness
7.06
Generally clean, but minor issues mentioned in some reviews.
Service
9.03
Staff received high praise for their helpfulness and care.
Location
9.07
Excellent location with good transport links.
Room Quality
7.02
Some rooms reported as small and uncomfortable.
Amenities
7.55
Basic amenities present, with some issues noted in specific reviews.
Value for Money
8.01
Fairly priced given location and overall service.
Food and Beverage
7.56
Limited feedback about food and beverage options.
Overall Experience
7.93
Overall good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Luxury Boutique Hotel in Kensington and Chelsea

Individually-Designed Rooms with Modern Amenities: Enjoy a comfortable stay in uniquely decorated rooms equipped with tea&coffee making facilities, satellite TV, and a minibar.

Central Location with Easy Access to Attractions: Explore Kensington Palace, Royal Albert Hall, and top museums within walking distance. Shop at Harrods and unwind in nearby parks during your stay.

Convenient Access to Transportation: Reach Heathrow Airport in just 20 minutes without any changes via the nearby Earl’s Court Tube Station.

Book now to experience the charm and convenience of Merit Kensington Hotel.

Important information:

Please note, the reception is located at 16-18 Penywern Road.

For groups of 3 rooms or more, different policies and supplements may apply.

The company supports the government campaign and has a zero-tolerance if a member of staff is treated in an abusive way. Anti-social behavior will result in a reservation being canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 7277 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
A
Aljehani • couple • sa
10
2026-07-25 • via Nuitee
I
Ivan • family_with_children • es
8
2026-07-25 • via Nuitee
L
Lisette • extended_group • nl
7
Fijn hotel, wifi is een groot verbeterpunt
Pros:

Prima kamer, niet heel groot, maar normaal naar Londense begrippen. Fijn bed. Elke dag schoonmaak.

Cons:

De wifi werkte niet, of was extreem wisselvallig. Dit aankaarten resulteerde in eerste instantie in de opmerking dat het aangepakt zou worden, een dag later in een medewerkster die vrij onaardig beweerde dat ik het verkeerd had en alle dagen daarna bleef de wifi slecht. Eigen hotspot nodig om normaal te kunnen werken. Ik geloof wel dat ze geprobeerd hebben het aan te pakken, maar er veranderde niks en vooral die ene medewerkster die sceptisch deed was onprettig. Als je hier voor werk komt en wifi echt nodig hebt: iets om rekening mee te houden.

2026-07-25 • via Nuitee
M
michael • solo_traveller • be
8
Sehr gut
Pros:

Personal sehr nett, Lage war super. Alles in Ordnung.

2026-07-24 • via Nuitee
R
ROSA • family_with_children • es
9
Pros:

La limpieza, el barrio y lo nueva y moderna que es la habitación.

Cons:

La habitación y el baño aunque tienen de todo, son limpisimos y modernos , son bastante pequeños.

2026-07-24 • via Nuitee
P
Paula • solo_traveller • ie
9
Great hotel in Central London
Pros:

Super hotel in Central London. Great location, 2 mins from nearest underground, fab rooms, spotlessly clean and comfortable. Great value for money.

Cons:

All great

2026-07-24 • via Nuitee
G
Géraldine • solo_traveller • re
8
Bon emplacement , belle chambre communication facile avec certains personnels
Pros:

J’ai aimé l’amabilité du personnel , la propreté des chambre, la proximité ,

Cons:

Je n’ai vraiment pas aimé l’attitude du Mr qui ait travaille le mercredi et jeudi matin . ( était ce le manager ? Il se sert en petit dej le matin )
Je trouve vraiment dommage que la personne réponde qu’une aide pour descendre les valises de 4 marches ( sportif quand on est chargé et porteur de handicap ) . J’ai pu stocké mes valises avant le Check in , super ! Mais déconvenue quand il fallait
Descendre mes 2 valises du bâtiment principal pour aller a l’autre bâtiment . Il est sorti pour me montrer le bâtiment mais ma clairement fait comprendre qu’il n’était pas payé pour cette aide . .. heureusement et avec surprise le staff de nuit et le staff de jour a été aux petits soins juste pour m’aider de descendre les 4 marches, et descendre sur le trottoir . Ce seul individu met une tache sur le comportement irréprochable des autres personnels .

2026-07-24 • via Nuitee
K
Kai • couple • gb
10
Great stay
Pros:

Very clean, everything you needed , great location, great price , fabulous

2026-07-23 • via Nuitee
T
Tina • couple • us
7
It was a good stay
Pros:

Good location, cleanliness could improve

2026-07-23 • via Nuitee
B
Beatrice • couple • it
6
Gradevole ma non tornerò in questo hotel
Pros:

La posizione molto vicina alla metro di Earl’s Court, zona tranquilla

Cons:

La camera nel piano -1 non specificato nella prenotazione senza possibilità di cambiare quindi con una finestra cieca, mancava veramente l’aria.
Inoltre aria condizionata veramente troppo alta ed anche se l’abbiamo spenta non smetteva del tutto.
Colazione accettabile

2026-07-23 • via Nuitee
T
Theresa • extended_group • gb
8
Just what was needed
Pros:

Location, cleanliness, staff

Cons:

Help with luggage

2026-07-22 • via Nuitee
F
Fahad • family_with_children • sa
4
2026-07-22 • via Nuitee
M
Madden • solo_traveller • ie
10
Highly reccomend
Pros:

Fantastic location. Spotless clean. Simple set up but perfect for a London stay. Highly reccomend

Cons:

Nothing. It was a lovely stay.

2026-07-22 • via Nuitee
L
lawton • solo_traveller • gb
10
Pros:

Location was perfect,design & layout of room was excellent.staff very informative & helpful.

Cons:

Everything perfect.

2026-07-22 • via Nuitee
K
KHALED • couple • sa
5
Pros:

لا شي

Cons:

خدمة موظف الاستقبال سيئة

2026-07-22 • via Nuitee
Z
Zahra • solo_traveller • be
8
2026-07-22 • via Nuitee
E
Eddie • solo_traveller • us
9
Friendly staff and good location
Pros:

We have stayed there before like location

Cons:

Everything was fine

2026-07-21 • via Nuitee
D
Deborah • solo_traveller • gb
10
Perfect every stay. Thank you
Pros:

My go to hotel in London, great team on reception

Cons:

Control heat / aircon in room

2026-07-21 • via Nuitee
S
Sandra • solo_traveller • it
10
Pros:

La posizione dell'hotel è ottima, vicinissima alla stazione della metropolitana; inoltre nei dintorni ci sono numerosi ristoranti e pub. La struttura è nuova, molto pulita ed accogliente e la colazione è molto varia. Ci tornerò sicuramente.

2026-07-21 • via Nuitee
H
Heydar • couple • gb
10
2026-07-21 • via Nuitee