De Herbert Amsterdam - Formerly France Hotel

Hotels
7.4 (3906 reviews)
Oudezijds Kolk 11 , Amsterdam , NL
+31 20 535 3777

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good service
Cons:
Cleanliness issues
Room quality complaints
Limited amenities

Categories

Cleanliness
5.93
There were complaints about the cleanliness in multiple reviews, including dirty rooms and issues with the bathroom.
Service
9.9
Positive mentions of friendly and helpful staff, with specific praise for reception team members.
Location
9.44
Multiple reviews praised the excellent location near transportation and attractions.
Room Quality
6.89
Some guests reported small and outdated rooms, including specific issues with room amenities.
Amenities
5.92
Limited amenities mentioned in the reviews, with some guests expecting more options.
Value for Money
6.88
There were mentions of unsatisfactory value for the price paid, especially compared to similar hotels.
Food and Beverage
5.93
No breakfast mentioned in reviews, with overall dissatisfaction regarding food options.
Overall Experience
8.3
Despite some negative aspects, guests had notable positive experiences that balanced the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:02

Property Description

Canal-side Charm and Convenience
France Hotel offers a unique stay on a canal street near Amsterdam Central Station. Scenic Views and Comfort Enjoy air-conditioned rooms, some with canal views, and modern amenities like free WiFi. Convenience at Your Fingertips Take advantage of the on-site restaurant and Irish pub, vending machines, and bike rentals. Explore the city easily with major attractions within walking distance and tram access nearby. Book your stay now and experience the best of Amsterdam at France Hotel!

Important information:

Valet parking service is offered at an extra charge (not on-site).

Please note that the budget rooms either have a frosted-glass window or no window at all.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: AMS

Location

Guest Reviews

7.4
Based on 3906 reviews
Cleanliness: 5.93
Service: 9.9
Location: 9.44
Room Quality: 6.89
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 5.93
Overall Experience: 8.3
A
Ahmad • couple • ae
7
2026-10-17 • via Nuitee
R
Ravit • couple • il
10
Pros:

Yery good 👍

Cons:

They people and they room very caind

2026-10-17 • via Nuitee
W
Wagde • couple • il
7
2026-10-13 • via Nuitee
A
Abdul • solo_traveller • au
9
2026-10-13 • via Nuitee
S
Stéphane • solo_traveller • gp
6
Pros:

Emplacement idéal pour visiter la ville. Chambre trés simple mais agréable. Équipements en parfait état.

Cons:

Aucune vue depuis la chambre, un peu cher par rapport aux services offerts, pas de déjeuner prévus sur place

2026-10-12 • via Nuitee
P
Paolo • extended_group • it
10
Pros:

La posizione

Cons:

Il terzo letto

2026-10-11 • via Nuitee
F
fahrican • solo_traveller • tr
9
2026-10-11 • via Nuitee
G
Gabriel • extended_group • fr
5
Le personnel fait de son mieux mais organisation chaotique
Pros:

Bel emplacement et chambre franchement rénovée. Personnel agréable.

Cons:

La chambre qui m’était attribuée l’avait été à un membre du personnel qui parle inélégamment à ses employés / collègues. J’ai été relogé dans une chambre plus grande mais en sous sol, sans fenêtre, contrairement à la chambre initialement réservée … L’hôtel ne propose pas de petit déjeuner. L’établissement est en cours de rénovation, les ouvriers travaillaient jusqu’à 21h, les escaliers de service étaient remplis de matériel de construction.

2026-10-07 • via Nuitee
N
natasha • couple • gb
5
Appreciate works are ongoing but was disappointing, location and staff couldn’t have been better.
Pros:

Location was amazing, staff were helpful and friendly. For the cost overall not too bad. Room was clean.

Cons:

Hotel looks like a building site. Major renovations ongoing. Pillows were unbelievably massive, trying to sleep like the lurch.

2026-09-19 • via Nuitee
E
Eda • couple • be
1
2026-09-18 • via Nuitee
C
Connor • couple • gb
5
2026-09-17 • via Nuitee
C
Chloe • couple • gb
1
Given the wrong room, key card broke, got locked in room, building site.
Pros:

The location was very central.

Cons:

Still under maintenance everywhere. Bedrooms and lobby wasn’t as described.

2026-09-17 • via Nuitee
R
ROA316 • solo_traveller • mu
8
Pros:

The ease of access

2026-09-14 • via Nuitee
D
Denise • couple • de
8
Lage 10/10, Hotelzimmer neu und sauber
Pros:

Die Lage ist top, Zimmer war frisch renoviert und sehr sauber

Cons:

Ein kleiner Kühlschrank und Kleiderhaken im Zimmer wären toll gewesen. Sonst alles top

2026-09-12 • via Nuitee
L
Lena • extended_group • gb
1
Horrible stay never again
Pros:

This hotel was terrible for the money no fridge no top up on coffee loads of building work going on location is quite scary and not near everything like it’s says it is very poor hotel

Cons:

Everything

2026-09-12 • via Nuitee
H
Henry • couple • us
10
Great location right in front of the fountain
Pros:

Location was the best

Cons:

Toilet was hard to get into

2026-09-12 • via Nuitee
D
Douglas • couple • gb
1
2026-09-12 • via Nuitee
E
Eleni • couple • gr
5
2026-09-11 • via Nuitee
K
Kesara • couple • au
7
The hotel overall will be lovely once the construction has finished. Still quite pricey for what it is especially when y
Pros:

The newly renovated rooms were really nice, clean and comfortable.

Cons:

The construction and lack of additional amenities/facilities however this was known at the time of booking.

2026-09-11 • via Nuitee
K
Karem Tatiana • couple • co
8
Pros:

Ubicación

Cons:

Como esta en arreglos locativos el olor a pintura

2026-09-06 • via Nuitee