Best Western Dam Square Inn

Hotels
Best Western
8.2 (2969 reviews)
Gravenstraat 12 - 16 , Amsterdam , nl

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Quality of breakfast
Cleanliness issues

Categories

Cleanliness
7.59
Some concerns with dust and bathroom issues noted in reviews.
Service
9.06
Friendly and helpful staff frequently mentioned.
Location
8.91
Repeated praise for central location near attractions.
Room Quality
8.05
Spacious rooms noted, but some issues mentioned with maintenance.
Amenities
8.08
Breakfast was decent but had room for improvement.
Value for Money
8.04
Good value highlighted with a few comments on bar amenities.
Food and Beverage
7.59
Consistent feedback on breakfast needing better options.
Overall Experience
8.26
Overall positive experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:01

Property Description

Central Location

Just steps from Dam Square and a short walk to Amsterdam Central Station, Best Western Dam Square Inn is ideally located in the heart of historic Amsterdam. Explore the city's iconic landmarks and vibrant neighborhoods with ease.

Comfortable Accommodation

Relax in rooms with large beds, flat-screen TVs, and private bathrooms at Best Western Dam Square Inn. Enjoy the convenience of tea and coffee-making facilities in your room, ensuring a cozy stay during your visit.

Convenient Amenities

Start your day with a delicious breakfast buffet and take advantage of the hotel's proximity to Amsterdam's shopping district, the Red Light District, and the floating Flower Market. With easy access to multiple tram lines, your Amsterdam adventure awaits at Best Western Dam Square Inn.

Book your stay now for an unforgettable experience in Amsterdam!

Important information:

Please note that the name of the guest needs to correspond with the name on the credit card.
Please note that this property does not accept group bookings of more then 3 rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2969 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.91
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.26
A
Astrid solo_traveller de
6
Preis-Leistungsverhältnis stimmt gar nicht!
Pros:

Lage

Cons:

Für den hohen Preis ( mehr als 250 Euro als Alleinreisende pro Nacht!) wirklich schlecht! Beim Frühstück labbriges Brot, abgepackte Marmelade, Butter, Joghurt etc.- so viel Müll, der hier jeden Morgen entsteht). In den Zimmern nur Pappbecher. Das Wasser in der Dusche wechselt ständig zwischen heiß und kühl. Die Betten sind auf Rollen ( wie im Krankenhaus). In die Ecken sollte man im Badezimmer besser nicht schauen! Das Mobiliar ist alt und dunkel, so auch der Raum insgesamt. Personal beim Frühstück war freundlich, aber nicht an der Rezeption. Es wird nicht gegrüßt wenn man das Hotel betritt und beim Check out wird nicht gefragt ob alles in Ordnung war. Es müsste einiges verbessert werden um den Preis zu rechtfertigen!

2026-05-30 via Nuitee
E
Elle family_with_children no
6
Følte meg hjemme og velkommen. Men kunne vært mer oppusset til den prisen.
Pros:

Beliggenheten og hyggelig personale!

Cons:

Vinduer så langt oppe at man ikke får sett ut. Edderkopper og spindelvev i vinduskarmen.

2026-05-29 via Nuitee
B
Benilde extended_group pt
8
2026-05-29 via Nuitee
A
Anna solo_traveller is
7
2026-05-29 via Nuitee
B
Bultinck solo_traveller be
9
Te herdoen
Pros:

Het totaalplaatje meer dan ok

Cons:

Niets

2026-05-29 via Nuitee
M
Michel solo_traveller fr
8
Mon avis personnel..
Pros:

La chambre, la literie très confortable.

Cons:

La douche d'angle, très petite, pour une personne un peu hors limite en poids, il y aura un petit problème à pouvoir bouger dans cette cabine.. !!

La chambre pas trop isolée , on entend la télé du voisin de la chambre d'a côté.
.
Au petit déjeuner , manque de pain frais , sinon rien à redire !

2026-05-29 via Nuitee
B
Bear couple us
8
2026-05-29 via Nuitee
J
Josef solo_traveller de
6
Pros:

Top Lage, freundliches Personal

Cons:

Sehr starker Haschischgeruch im Zimmer, einfachverglaste Fenster und damit sehr viel Lärm von draußen

2026-05-29 via Nuitee
A
Anthony couple us
8
2026-05-29 via Nuitee
A
AURELIE couple fr
8
Très bon emplacement et proche de la gare centrale.
Pros:

L’hôtel se situe à 10 min de la gare centrale.
Hôtel situé dans le centre donc pas besoin de prendre les transports

Cons:

Petit déjeuner très léger vu le prix de la chambre

2026-05-28 via Nuitee
B
Bahar solo_traveller tr
9
Pros:

Konum, temizlik, sabah kahvaltısı

Cons:

Yok

2026-05-27 via Nuitee
L
Laura solo_traveller nl
8
Pros:

De locatie en het gebouw.

Cons:

Het uitzicht, alleen een dakraam. En het ontbijt had iets uitgebreider gemogen.

2026-05-27 via Nuitee
T
Tim N solo_traveller gb
4
Average hotel Great location
Pros:

Great location

Cons:

Depressing ambience and decor in a bad state of repair. In need of some TLC

2026-05-26 via Nuitee
G
Gergely extended_group hu
8
Nice little hotel in the very centre of Amsterdam.
Pros:

Perfect location right off Dam Square, easy access to the whole centre. Breakfast was adequate and the room was nice and quiet despite the central location.

Cons:

Maybe a tad more creativity could improve the breakfast experience.

2026-05-26 via Nuitee
C
CRISTIAN couple cl
8
Excelente ubicación, con habitaciones grandes.
Pros:

Ubicación excelente. Por una parte en calle sin mayor ruido pero a la vez muy cerca de atracciones, estaciones de metro (subway) y tranvía.

Cons:

La cama. Eran 2 camas juntas. Lamentablemente se separaban los colchones fácilmente uno de otro.
Creo que es mejor ofrecer una cama matrimonial o bien 2 camas separadas.

2026-05-26 via Nuitee
N
Naifeld solo_traveller ar
8
Cons:

La limpieza de la habitación

2026-05-26 via Nuitee
D
Doreen solo_traveller ca
10
Pros:

The location was excellent and we were happy to have a breakfast option in the hotel.

Cons:

Bed and pillows could have been more comfortable.

2026-05-25 via Nuitee
W
Winston solo_traveller nl
8
2026-05-24 via Nuitee
J
Julie et Jules couple fr
7
Hôtel avec du positif mais le manque d’eau chaude dans la douche est pénalisant
Pros:

+ Bon emplacement dans la ville
+ Petit déjeuner correct
+ Nous avons apprécié la literie de la chambre, lit très confortable
+ Chambre spacieuse
+ Nous n’avons pas été dérangés par le bruit des chambres voisines

Cons:

- Nous n’avons pas eu d’eau chaude pendant notre séjour, donc les douches n’étaient pas agréables et nous avions froid par la suite dans la chambre, pour le prix payé c’est vraiment rageant
- De la poussière est présente dans la salle de bain
- Prix élevé (+400€ pour deux nuits)

2026-05-24 via Nuitee
N
Nicki couple gb
8
Great location. Lovely breakfast. Helpful staff.
Pros:

Great location. Helpful staff.

Cons:

Expensive

2026-05-24 via Nuitee