Hotel Sercotel Doña Carmela

Hotels
8.6 (2479 reviews)
Avenida de Jerez, 72 , Seville , es
+34 954 69 26 35

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Location not central
Some noise from outside

Categories

Cleanliness
8.4
The rooms were reported as clean and well-kept, contributing positively to overall satisfaction.
Service
9.06
Guests commented on the friendly and helpful staff, indicating a strong service culture.
Location
7.6
Some reviews noted the location as a bit off the center, which affected accessibility.
Room Quality
8.75
Rooms were described as comfortable, spacious, and well-equipped, enhancing guest experience.
Amenities
8.68
Good facilities were mentioned, including breakfast variety and parking availability, enhancing the stay.
Value for Money
9.04
Strong value for money was a recurring theme, particularly regarding pricing given the quality.
Food and Beverage
8.59
Breakfast received positive feedback, particularly regarding the variety and quality of food.
Overall Experience
8.66
Overall, guests reported a pleasant experience marked by comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:56

Property Description

Modern Accommodation with Excellent Amenities

Hotel Sercotel Doña Carmela in Seville offers a comfortable stay just 6.6 km from Maria Luisa Park. The 3-star hotel features air-conditioned rooms with free WiFi, a shared lounge, private parking, terrace, and a restaurant.

Convenient Services for a Relaxing Stay

Enjoy room service, concierge assistance, and tour organization during your visit. The hotel provides a flat-screen TV, safety deposit box, and desk in each room for your convenience.

Friendly Multilingual Staff and Prime Location

The hotel's 24-hour front desk staff fluent in English, Spanish, and French are ready to assist you. Explore nearby attractions like Alcazar Palace and Plaza de España, with Seville Airport just 14 km away.

Ready to experience a delightful stay at Hotel Sercotel Doña Carmela? Book now for an unforgettable trip!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.
When booking 4 or more rooms, different policies and additional supplements may apply.

The pool will close from Friday, October 11, 2024 to Monday, June 30, 2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 12, 2026 until Mon, Jun 14, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2479 reviews
Cleanliness: 8.4
Service: 9.06
Location: 7.6
Room Quality: 8.75
Amenities: 8.68
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 8.66
A
Asensio Aranda • solo_traveller • es
10
2026-07-23 • via Nuitee
S
Sergio • solo_traveller • es
9
Pros:

El restaurante, la cocina debe darse a conocer más. Muy buena

2026-07-22 • via Nuitee
L
Lorena • solo_traveller • es
10
2026-07-21 • via Nuitee
C
Carlos • couple • es
9
MUY TRANQUILA Y COMODA
Pros:

TODO EN GENERAL BIEN , SOBRE TODO EL DESAYUNO HABIA MUCHA VARIEDAD

Cons:

TODO BIEN

2026-07-20 • via Nuitee
M
mary • solo_traveller • es
9
2026-07-19 • via Nuitee
R
REDISSI • solo_traveller • fr
9
Pros:

Acceuil super
Confort et très propre

2026-07-19 • via Nuitee
A
ANA MARIA • solo_traveller • es
8
Pros:

La proximidad a nuestro lugar de destino

Cons:

El frigorifico enfriaba poco

2026-07-19 • via Nuitee
R
Rocío • couple • es
8
2026-07-19 • via Nuitee
C
Ciara • solo_traveller • ie
10
Pros:

Everything , hotel was spotless, they made us a take away breakfast as we were leaving early for our flight . Staff very friendly and kind . Restaurant good value for money and food good.

Cons:

Nothing

2026-07-19 • via Nuitee
C
Cimii • solo_traveller • hr
8
Pros:

Nije bilo guzve, doručak solidan,izbor hrane i za vegetarijance, bazen

Cons:

Ulazak u garazu je jako jako uzak i nezgodan

2026-07-17 • via Nuitee
S
Said • family_with_children • nl
9
Pros:

De receptionist was zeer vriendelijk en behulpzaam.
Verdient een pluim

2026-07-17 • via Nuitee
V
Vitalie • family_with_children • md
7
Overestimating a bit, worth as 4 stars hotel but service is indeed as for its real 3 stars that it has
Cons:

Very narrow entrance in the parking (and you have to pay for it)

2026-07-17 • via Nuitee
A
Alfonso • solo_traveller • es
10
2026-07-16 • via Nuitee
J
JOELLE • extended_group • fr
7
Bon hôtel
Pros:

Les chambres confortables et piscine très bien.

Cons:

Petit déjeuner à améliorer. Interdiction d’apporter de la nourriture! Dommage, nous avons du aller manger à l’extérieur de l’hôtel.

2026-07-16 • via Nuitee
S
Stoyan4o • solo_traveller • bg
10
Pros:

Паркинг към хотела,добра закуска,Любен и усмихнат персонал .всичко е чудесно

Cons:

Всичко е на добро ниво

2026-07-15 • via Nuitee
T
teresrb • solo_traveller • es
8
Pros:

La atención del personal. La habitación estaba limpia y las camas eran cómodas. La cafetería está muy bien y con buenos precios.

Cons:

En general todo bien, la zona de la piscina la esperaba más amplia.

2026-07-14 • via Nuitee
J
JOAQUIN • extended_group • es
7
Con un precio más ajustado, hotel interesante para visitas cortas a Sevilla sin entrar en ella.
Pros:

La habitación muy limpia, agradable y funcional. El personal amable y atento para aconsejar e informar. La zona muy tranquila.

Cons:

El desayuno buffet imposible de tomar en la sala prevista al efecto por saturación de clientes, tuvimos que ir a la cafetería (el desayuno no fue buffet sino sujeto a petición en la barra). La ubicación no era demasiado buena: lejos del centro (necesario usar taxi o VTC) y con un precio muy elevado (180 €) para lo que se ofrecía y su ubicación.

2026-07-13 • via Nuitee
H
Hnos Martos • solo_traveller • es
10
2026-07-13 • via Nuitee
A
Apolo Romerales • solo_traveller • es
10
2026-07-13 • via Nuitee
R
Raphaël • solo_traveller • fr
8
Pros:

Un accueil très sympathique, un petit déjeuner très bon et une belle piscine.

Cons:

Une bouilloire ne serait pas de trop.
Le restaurant n'est pas au top mais bon...

2026-07-13 • via Nuitee