Anaco

Hotels
6.8 (2685 reviews)
Tres Cruces, 3 , Madrid , ES
+34 915 22 46 04

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
5.26
Multiple mentions of poor cleanliness and maintenance standards.
Service
8.73
Positive feedback about staff attentiveness and friendliness.
Location
9.27
Consistently praised for its central location and accessibility.
Room Quality
6.22
Rooms are noted as outdated and sometimes uncomfortable.
Amenities
5.75
Lack of modern amenities mentioned and issues with functionalities.
Value for Money
7.21
Reasonable value given the location but concerns about quality.
Food and Beverage
5.26
Breakfast options are limited and require leaving the hotel.
Overall Experience
6.73
Mixed feelings due to both great location and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:18

Property Description

Central Location
Anaco Hotel, located next to Gran Via Avenue, is a prime spot for exploring Madrid's top attractions like Puerta del Sol Square and the Prado Museum.

Comfortable Rooms and Amenities
Enjoy the convenience of air-conditioned rooms with free Wi-Fi and private bathrooms. Additionally, take advantage of the 24-hour front desk, a bar, and a restaurant during your stay.

Vibrant Surroundings
Immerse yourself in the lively atmosphere surrounding the hotel with various entertainment options including bars, cinemas, and music halls. Don't forget to indulge in shopping at the nearby Preciados street.

Experience the best of Madrid at Anaco Hotel. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

6.8
Based on 2685 reviews
Cleanliness: 5.26
Service: 8.73
Location: 9.27
Room Quality: 6.22
Amenities: 5.75
Value for Money: 7.21
Food and Beverage: 5.26
Overall Experience: 6.73
J
Juan Angel • couple • es
7
2026-09-19 • via Nuitee
O
Oreiro • solo_traveller • uy
8
2026-09-19 • via Nuitee
S
Silvia • solo_traveller • ar
8
Muy bien
Pros:

Limpieza, confort, ubicación

Cons:

Me hubiera gustado que hubiese nevera

2026-09-19 • via Nuitee
N
Nadia • solo_traveller • es
10
Pros:

Estuvimos solo una noche pero bien muy bien ubicado

2026-09-18 • via Nuitee
M
MICHEL • couple • es
8
Comfortable but with some weaknesses
Pros:

Comfortable and excellent location, right in the heart of the town centre, near every place we wanted to visit.

Cons:

The hotel did not have any food or drink services within the hotel itself, and the room toilet did not have any toilet brush. Also the door was very hard to open with the keys, and the plugs didn’t work properly.

2026-09-18 • via Nuitee
M
Marisela • couple • us
10
Very clean great location
Pros:

Location affordable and the desk help was great Alvaro help us out . Let’s us store our luggage all day while we waited for the late flight and went shopping and had dinner

2026-09-16 • via Nuitee
Y
Yenitse • solo_traveller • es
8
Pros:

La tranquilidad.El desayuno exqui

Cons:

Hace falta mantenimiento en las instalaciones, casi me quedo en la mano con la manigueta de la puerta al cerrarla. Falta de mantenimiento de las perchas. Al entrar al hotel se siente olor a humedad a viejo. Son críticas constructivas para que lo mejoren.

2026-09-16 • via Nuitee
C
clelia araceli • couple • ar
9
Pros:

La cercanía a todo excelente!

2026-09-16 • via Nuitee
V
Vegas • couple • cl
10
Excelente todos,
Pros:

Muy céntrico y excelente ubicación

Cons:

El olor del edificio pero es tema de gustos

2026-09-16 • via Nuitee
M
Maria jose gimen • solo_traveller • es
4
2026-09-16 • via Nuitee
L
LUCIAN ALEXANDRU • solo_traveller • ro
7
2026-09-15 • via Nuitee
H
Horst-Michael • couple • pe
6
No muy agradable
Cons:

El olor a antiguedad humedad
Habitaciones con casi nada de luz

2026-09-15 • via Nuitee
Z
Zubair • extended_group • be
1
Bed Bugs!!. For a '3 star' hotel, its not even a 0 star.
Pros:

Just the location.

Cons:

There were bed bugs crawling around all over the bed. They got into our clothes, in the luggage. Bit us everywhere and left us with blisters everywhere.
No english speaking staff in the night; They gave us another room at 5 am. The whole trip was ruined.

2026-09-14 • via Nuitee
F
Francisco Javier • solo_traveller • es
7
Pros:

Limpieza, retro

Cons:

Esta muy viejo todo, la cama al tener ruedas se movía muchísimo, olor en el hall a muy viejo

2026-09-14 • via Nuitee
A
Angel • couple • es
10
2026-09-13 • via Nuitee
T
Thierry • family_with_children • fr
8
2026-09-11 • via Nuitee
M
Mohammed • couple • ma
1
2026-09-11 • via Nuitee
C
Christopher • family_with_children • pt
1
If I had known I wouldn´t have stayed there.
Pros:

The location

Cons:

The bed bugs and lack of a light in the bathroom.

2026-09-10 • via Nuitee
F
Frenchfirebird • solo_traveller • it
8
Vivi il centro di Madrid!
Pros:

La posizione centralissima vale tutto il prezzo del soggiorno e compensa l'unico piccolo difetto riscontrato (il supporto della doccia rotto)!

Cons:

Il prezzo della colazione è un po' alto

2026-09-10 • via Nuitee
G
Gergő • solo_traveller • hu
10
2026-09-09 • via Nuitee