Hotel Francesco

Hotels
7.8 (1921 reviews)
Via Santa Maria 129 , Pisa , IT
+39 328 947 9764

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
High prices for services
Maintenance concerns

Categories

Cleanliness
6.66
Several reviews mention issues with cleanliness and lack of hot water, indicating below-standard quality.
Service
8.63
Many guests praised the friendly and helpful staff, indicating good service overall.
Location
9.17
The hotel's location is frequently highlighted as excellent, being close to major attractions.
Room Quality
7.12
Mixed feedback on room comfort and amenities, with some noting issues with the bed and maintenance.
Amenities
7.15
Basic amenities were provided, but some guests felt that better facilities were necessary.
Value for Money
7.11
Some reviews indicated high pricing for the quality received, especially in terms of cleanliness.
Food and Beverage
8.66
Positive comments about the breakfast experience, although some mentions of pricing being high.
Overall Experience
7.93
Overall experiences varied, with positive notes on location and service but negative points regarding cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:21

Property Description

Prime Location near Leaning Tower of Pisa
Hotel Francesco, located just 100 meters from the iconic Leaning Tower of Pisa, offers a prime location in central Via Santa Maria.

Charming and Comfortable Accommodation
The hotel features air-conditioned rooms equipped with modern amenities such as a fridge and tea/coffee maker. Set in a recently renovated ancient building, Hotel Francesco seamlessly blends historic charm with contemporary comfort.

Scenic Terrace with Tower View
Guests can unwind on the hotel's terrace, enjoying a breathtaking view of the leaning tower. Whether basking in the sun or indulging in a good read, the terrace provides a serene escape with a unique perspective.

Experience the allure of Pisa with Hotel Francesco – Book your stay now!

Important information:

Please note that full payment of the booked stay is due on arrival. This does not apply to nonrefundable rates.

Please note that the property is located in a restricted traffic area, please contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Location

Guest Reviews

7.8
Based on 1921 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 7.93
A
Adrianefs • couple • br
9
ótimo custo-benefício
Pros:

Atendimento, staff bom.Localização excelente, perto de tudo, lugar tranquilo e tem comércio próximo, é silencioso a noite.

Cons:

O chuveiro demora para esquentar e sai pouca água, assim não proporciona um banho para relaxar, mas atende as necessidades. O frigobar não testado.

2026-09-17 • via Nuitee
C
Craig • solo_traveller • es
8
Pros:

Close to everything it was perfect staff very friendly and helpful would book again

2026-09-13 • via Nuitee
Y
Yuliia • couple • se
8
Для одной ночи вполне приемлемо. Но на более длительное время я бы там не оставалась. Персонал приветливый и это было пр
Pros:

Очень хорошее место расположения, в самом центре. До Пизанской башни 3 минуты, рядом много уютных ресторанчиков. Из плюсов если у вас тяжелый багаж, в отеле есть лифт.

Cons:

Отель и всё в нем, требует реновации. Мебель старая. Нет холодильника.

2026-09-12 • via Nuitee
M
Matt • solo_traveller • ie
10
Pros:

Great location 2 mins from the tower and restaurants outside your door

Cons:

Nothing rooms are a bit small but have everything you need

2026-09-12 • via Nuitee
N
Nikita • couple • us
4
Pros:

Very good location

Cons:

They stated that the hotel had parking, but there was no parking available. They also promised to help us find parking, but ultimately they were unable to do so.

What made the situation even worse was the way the staff treated my pregnant wife. They were rude and disrespectful toward her, which was completely unacceptable.

2026-09-12 • via Nuitee
T
Turist74 • couple • it
2
Pros:

локация

Cons:

номера очень дешевые, из туалета с первой минуты стояла жуткая вонь, связана с качеством сантехники в душе. Реакция на замечание - нулевая.

2026-09-12 • via Nuitee
G
Giselle • solo_traveller • pe
10
Cómodo y magnífica ubicación.
Pros:

Su ubicación a nada caminando de la Torre de Pisa. La atención de la señorita de recepción muy atenta e interesada en el bienestar del huésped. Había una terrazita compartida con el cuarto de al lado.

2026-09-11 • via Nuitee
A
Andreea • solo_traveller • ro
8
Bien
Pros:

Emplacement

Cons:

Pas de l'eau chaude

2026-09-11 • via Nuitee
C
Caterina • solo_traveller • it
6
2026-09-11 • via Nuitee
M
Meshal • solo_traveller • sa
7
Pros:

affordable and conveniently located near major attractions.

Cons:

The shower water was cold throughout my stay. I informed the reception about the issue, but unfortunately, it was not resolved, nor was I offered a transfer to another room. I stayed for three nights and had to deal with this inconvenience for the entire stay.

2026-09-09 • via Nuitee
H
HORSEWOOD • solo_traveller • gb
9
The staff couldn't have been nicer when I had issues with my credit card
Pros:

Very helpful and friendly staff.

2026-09-08 • via Nuitee
L
Luigi • solo_traveller • it
7
2026-09-08 • via Nuitee
I
Ilaria • family_with_children • it
8
Comodo easy funzionale
Pros:

La
posizione molto comoda a 100
metro
dalla
piazza dei Miracoli e l'accoglienza e la
professionalita' delle addette ai servizi di accoglienza super

Cons:

Forse aggiungerei nelle stanze qualche appendiabiti a parete e rinnoverei parte de gli arredi un po' datati

2026-09-07 • via Nuitee
B
Bernd • couple • de
5
Die Unterkunft ist okay die Lage gut. Eine Anreise mit dem PKW. Bei diesem Hotel würde ich nicht empfehlen.
Pros:

Die Lage ist relativ zentral und in der Nähe des Domes.

Cons:

Wir sind mit dem PKW angereist und es war sehr umständlich behauptet, das Gepäck ins Hotel zu bekommen.

2026-09-07 • via Nuitee
B
Bruno • couple • ch
5
Personal nett. Lage top. Einrichtungen und Frühstück mangelhaft.
Pros:

Die Lage

Cons:

Bedezimmer hat nach Fäkalien gerochen. Am zweiten Tag kein Frühstück verfügbar! Kühlschrank und Safe defekt.

2026-09-05 • via Nuitee
H
Heikkilä • extended_group • se
7
Pros:

Läget

Cons:

Kass frukost

2026-09-04 • via Nuitee
E
Emelie • solo_traveller • se
4
Pros:

Enda jag gillade var läget och en av dem i receptionen.

Cons:

Rummet luktade surt, hade inte mörkläggningsgardiner utan bara skira gardiner ut på en gemensam terrass. Dörren gick heller inte att låsa så fick ställa upp toalettdörren för att kunna sova.

2026-09-03 • via Nuitee
E
Elahe • couple • de
6
Good for one night
Pros:

Location was good

Cons:

With 20 euro more, you can get much better place in Pisa

2026-09-02 • via Nuitee
M
Mehmet • family_with_children • nl
1
Pros:

Dat alles dicht bij was

Cons:

15 euro voor parkeren betaald per nacht en in ochtend naar de auto gegaan ruit ingeslagen hele auto leeg politie gebeld ze hebben niks gedaan als of de politie zelf de ruit ingeslagen hebt jammer was wel mooie plek maar raad het niet aan om met je auto te gaan.

2026-09-01 • via Nuitee
J
Juliana Chauffaille • solo_traveller • fr
10
Pros:

Os funcionários são super simpáticos, o conforto é excelente, somente o chuveiro era antigo e a água quente demorava meia hora para esquentar.A localização é perfeita.

Cons:

Só chuveiro

2026-08-30 • via Nuitee