Mercure Nantes Centre Passage Pommeraye

Hotels
•
Mercure
8.2 (1232 reviews)
2 rue Boileau , Nantes , FR
+33 2 40 48 78 79

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Central location
Friendly, attentive staff
Comfortable beds/literie confortable
Excellent breakfast
Attractive/majestic décor
Good air conditioning
Quiet despite central position
Parking nearby
Cons:
Some rooms small
Rooms can be dark/uninviting
Bathrooms need refurbishment/old elements
Missing fridge in some rooms
Lack of drawers/storage in some rooms
Confusing arrival/parking instructions
Night arrival/payment handling issues
No toilet-paper holder reported in one room

Categories

Cleanliness
8.2
Standard quality for this hotel tier
Service
9.2
Consistently praised across reviews as attentive, professional and friendly; multiple comments highlight very welcoming and helpful staff.
Location
9.5
Repeatedly described as excellent/central/perfect in many languages; top city-centre location and proximity to restaurants and sights.
Room Quality
7.4
Mixed feedback: beds often described as very comfortable but several guests report small or dark rooms, narrow beds, lack of drawers and some worn/old bathroom elements.
Amenities
5.3
Mixed: positives include good air conditioning and nearby parking; negatives include missing fridge in some rooms, no toilet-paper holder reported, and some bathroom elements needing refurbishment.
Value for Money
8.2
Standard quality for this hotel tier
Food and Beverage
8.8
Breakfast repeatedly described as copious, varied and of very good/excellent quality; generally positive F&B comments.
Overall Experience
9
Many reviewers call the stay excellent/perfect and highlight tranquillity, décor and overall comfort, balanced by occasional issues with room size or bathrooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Central Location and Convenience
Situated in Nantes city centre, our hotel in the vibrant Graslin district offers easy access to popular attractions like Passage Pummeraye and Place du Commerce. With a 24-hour reception and free WiFi, your stay with us will be both comfortable and convenient.

Comfortable Rooms with Modern Amenities
Each guest room at Pommeraye features a flat-screen TV with satellite and beIN Sports channels, a work desk, and a private bathroom. The rooms are serviced by a lift for easy accessibility, ensuring a relaxing stay for all our guests.

Explore and Discover
Start your day with a delicious buffet breakfast showcasing local ingredients. Our hotel is within walking distance of the TGV train station, shuttle buses to Nantes Atlantique Airport, and iconic landmarks like the Saint-Pierre-et-Saint-Paul Cathedral and the Chateau des Ducs de Bretagne. Book your stay with us now for an unforgettable experience!

Important information:

Please contact the hotel before arrival in order to receive instructions for arriving at the hotel. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NTE

Location

Guest Reviews

8.2
Based on 1232 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.5
Room Quality: 7.4
Amenities: 5.3
Value for Money: 8.2
Food and Beverage: 8.8
Overall Experience: 9
P
Patrick LEGUIDE • family_with_children • fr
10
2026-10-30 • via Nuitee
F
FORT • couple • fr
9
TOP hôtel plein centre ville
Pros:

Petit déjeuner au TOP. Gateau d'acceuil le jour de l'arrivée. Petit cadeau dans la chambre très apprécié.

Cons:

RAS

2026-10-25 • via Nuitee
G
Gerardo • family_with_children • it
8
2026-10-24 • via Nuitee
M
Micheline • couple • fr
9
Agréable séjour. Personnel très accueillant et attentif
Pros:

Tres bien situé. Belle chambre. Literie confortable

Cons:

L’accueil la situation

2026-10-20 • via Nuitee
M
MIROSLAW • family_with_children • pl
10
2026-10-18 • via Nuitee
A
AHRAM • family_with_children • fr
10
2026-10-18 • via Nuitee
N
Nicolás • extended_group • es
10
2026-10-13 • via Nuitee
A
angelo • extended_group • it
10
2026-10-12 • via Nuitee
S
SorchaMc • extended_group • ie
10
Excellent location, super friendly staff.
Pros:

Location was excellent.
Staff were amazing.

Cons:

A drawer for some clothes would have been good.

2026-10-10 • via Nuitee
P
PATRICK • solo_traveller • us
7
Very nice staff.
Pros:

Location

Cons:

To difficult to drive too.

2026-10-10 • via Nuitee
I
Isabel • extended_group • es
7
2026-10-07 • via Nuitee
R
Rowan • solo_traveller • ie
9
2026-09-17 • via Nuitee
E
Elina • couple • de
9
2026-09-14 • via Nuitee
L
Le Garrec • solo_traveller • fr
10
2026-09-13 • via Nuitee
B
Bernie • couple • ie
9
Super city centre location.
Pros:

Perfect location. Great air conditioning. Great staff.

2026-09-13 • via Nuitee
J
jean charles • couple • fr
6
Correcte sans plus
Cons:

Chambre trop petite

2026-09-11 • via Nuitee
G
Gianfranco • extended_group • it
8
2026-09-10 • via Nuitee
A
Antoine • solo_traveller • fr
10
Parfait !
Pros:

Tout ! La jolie chambre, le lit hyper confortable, l accueil, la localisation.

Cons:

Rien du tout

2026-09-06 • via Nuitee
P
pere • solo_traveller • es
9
Ideal para visitar Nantes
Pros:

Centrico pero tranquilo y nada ruidoso

Cons:

Baños deben reformarse

2026-09-03 • via Nuitee
J
Johannes • solo_traveller • de
10
Toll!
Pros:

Tolle Lage. Super Zentral. Schönes Zimmer und nettes Personal!

Cons:

Es gab nichts was mir nicht gefallen hat!

2026-09-02 • via Nuitee