Mercure Nantes Centre Passage Pommeraye

Hotels
•
Mercure
8.6 (1269 reviews)
2 rue Boileau , Nantes , fr
+33 2 40 48 78 79

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location is excellent
Comfortable rooms
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.85
Specific mentions of poor cleanliness and small bathroom indicate issues.
Service
9.35
Generally positive mentions of staff and service; however, there was one serious complaint regarding lack of responsiveness.
Location
9.35
Multiple reviewers praise the central and convenient location.
Room Quality
8.35
Positive sentiments about room size and comfort, but some issues with heating and overall maintenance.
Amenities
8.85
Basic amenities met expectations, but mentions of improvement needed on some services.
Value for Money
8.35
Some reviews suggest the pricing is high for the quality experienced.
Food and Beverage
7.85
Several mentions of breakfast quality being lacking or insufficient.
Overall Experience
8.85
Majority positive reviews, though some significant issues affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:34

Property Description

Central Location and Convenience
Situated in Nantes city centre, our hotel in the vibrant Graslin district offers easy access to popular attractions like Passage Pummeraye and Place du Commerce. With a 24-hour reception and free WiFi, your stay with us will be both comfortable and convenient.

Comfortable Rooms with Modern Amenities
Each guest room at Pommeraye features a flat-screen TV with satellite and beIN Sports channels, a work desk, and a private bathroom. The rooms are serviced by a lift for easy accessibility, ensuring a relaxing stay for all our guests.

Explore and Discover
Start your day with a delicious buffet breakfast showcasing local ingredients. Our hotel is within walking distance of the TGV train station, shuttle buses to Nantes Atlantique Airport, and iconic landmarks like the Saint-Pierre-et-Saint-Paul Cathedral and the Chateau des Ducs de Bretagne. Book your stay with us now for an unforgettable experience!

Important information:

Please contact the hotel before arrival in order to receive instructions for arriving at the hotel. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NTE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1269 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
F
Fatima • family_with_children • us
10
Pros:

Clean and friendly staff

2026-07-23 • via Nuitee
J
Jenny • couple • es
10
One of the best hotel to stay in Nantes
Pros:

The hotel is close to everything by foot or transportation.
It is close on the shops, restaurants and convenient to everything. The staffs are very helpful, we left our luggage and backpack a day before the check in because we need to go to Mont Saint Michel and they are very helpful. Likewise when I requested to have a twin beds instead of one double bed, they gave it without any extra charges. They give also free complimentary drinks on the refrigerator. Cool details

Cons:

The lights on the bedroom is a little bit dim, but you can open the windows curtains so the natural light can enter.

2026-07-22 • via Nuitee
J
Jesús Pablo • family_with_children • es
9
2026-07-22 • via Nuitee
M
Maurizio • solo_traveller • it
9
Pros:

Hotel in pieno centro, camera doppia grande e bagno finestrato. Staff accogliente e gentile.

Cons:

Aria condizionata centralizzata un pò troppo bassa.

2026-07-20 • via Nuitee
M
María Cristina • extended_group • es
10
2026-07-19 • via Nuitee
A
Ali • family_with_children • fr
6
Cons:

Le flacon de gel douche était vide, je.me suis lavé avec après-shampooin

2026-07-19 • via Nuitee
J
jean paul • solo_traveller • fr
5
2026-07-19 • via Nuitee
A
Andrea • couple • cl
7
2026-07-15 • via Nuitee
A
António • family_with_children • pt
8
Pros:

Localização
Excelente atendimento

Cons:

Climatizacao insuficiente mas onda de calor

2026-07-15 • via Nuitee
S
Saul • family_with_children • ch
9
Quando torneremo sarà la nostra prima scelta.
Pros:

Posizione eccellente. Colazione molto buona, ottima l’opzione colazione completa o colazione express. Bagno non molto grande, ma più che adatto alle necessità.

Cons:

impossibile regolare l’aria condizionata, ma visti i giorni di canicola andava bene così. L’assenza di un posteggio privato e la necessità di attraversare in auto l’area pedonale sono stati i due “problemi“ maggiori, ma per fortuna l’autosilo si trova a due passi ed è molto comodo.

2026-07-12 • via Nuitee
C
Cedric • couple • fr
8
Pros:

Un immense merci à la jeune femme qui nous a accueillis très chaleureusement et avec des cookies qu'elle avait préparés

2026-07-06 • via Nuitee
K
Katerina • family_with_children • gr
8
Short family stay in the city centre
Pros:

Best location in Nantes, in the busy but clean city centre, very clean and comfortable rooms, great beds and also my daughter had a proper extra bed and not a sofa bed

Cons:

My room was on the 1st floor with inside view, was better with curtains closed…
Check for elevator access to your room if you need it, as there are many side stairs even when you reach your floor by elevator.. not many but in case of any concern, check it in advance

2026-07-05 • via Nuitee
U
Ursula • couple • ch
10
Wunderschönes, gepflegtes und ruhiges Hotel mitten in einer quirligen Grossstadt
Pros:

Aussergewöhnlich schönes, grosses Zimmer

Cons:

Man konnte die Velos nicht im Haus einstellen und musste in einer Parkgarage mit einer komplizierten App zwei Plätze buchen.

2026-07-04 • via Nuitee
R
Raymond • solo_traveller • nl
9
2026-07-01 • via Nuitee
G
giuseppe • extended_group • it
7
Corto ma. Bello
Pros:

Posizione

2026-07-01 • via Nuitee
L
Leandro B Serafin • solo_traveller • br
7
2026-06-30 • via Nuitee
K
Klas • couple • se
9
2026-06-30 • via Nuitee
V
Valérie • solo_traveller • fr
9
2026-06-29 • via Nuitee
M
Maxime • couple • fr
9
2026-06-28 • via Nuitee
M
Michel • solo_traveller • fr
10
2026-06-28 • via Nuitee