Hôtel Le Windsor Biarritz

Hotels
8.4 (3168 reviews)
11 Avenue Edouard VII , Biarritz , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small elevators
Inadequate heating
Noise issues

Categories

Cleanliness
8.31
Several reviews mention cleanliness positively, but some rooms were cold and lacked basic amenities.
Service
8.68
Overall, the service received praise for being responsive and friendly, particularly during breakfast.
Location
9.12
The location was repeatedly mentioned as excellent and a major highlight of the stay.
Room Quality
7.57
Room quality varied, with mentions of small spaces and inadequate heating.
Amenities
7.6
Amenities were lacking in some areas, like small elevators and insufficient shower water pressure.
Value for Money
8.56
Many found the value acceptable given the location and price, despite some drawbacks.
Food and Beverage
8.91
Breakfast was often highlighted as exceptional, but some felt it lacked variety.
Overall Experience
8.48
Overall, guests enjoyed their stay, with a few noted issues that affected their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:34

Property Description

Luxurious Beachfront Accommodation
Experience a luxurious stay at the fully renovated Hôtel Le Windsor Biarritz, offering modern rooms with sea views and free Wi-Fi. Enjoy soundproofed rooms with flat-screen TVs and elegant decor.

Delectable Dining Options
Indulge in a choice of breakfast styles and savor fresh seafood at the bistronomic restaurant, 'Chez Eugénie Biarritz'. Taste meals crafted from seasonal produce for a culinary delight.

Convenient Location and Services
Located in the heart of Biarritz, our hotel provides easy access to local attractions and a public car park nearby. Benefit from room service, a concierge, and proximity to shops, markets, and entertainment venues.

Book now for a memorable seaside getaway at Hôtel Le Windsor Biarritz!

Important information:

Please note that some twin rooms are available, upon request and based on availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.4
Based on 3168 reviews
Cleanliness: 8.31
Service: 8.68
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.91
Overall Experience: 8.48
R
Roberto family_with_children es
9
Fenomenal
Pros:

La ubicación es inmejorable. El personal muy amable y atento. Está muy limpio. El desayuno está muy bueno. Está fenomenal

Cons:

Por poner algo menos favorable, la bañera tenía una pequeña pérdida de agua. Algo subsanable

2026-07-04 via Nuitee
M
Mathieu solo_traveller fr
5
2026-07-04 via Nuitee
S
Stuart couple gb
10
Amazing service and stunning location
Pros:

Great location and amazing WiFi and what a view

Cons:

Nothing

2026-07-02 via Nuitee
M
Marc couple nl
3
Cons:

de airco buiten en ophaal vuilnis in de nacht heeft ons de hele nacht wakker gehouden.

2026-07-01 via Nuitee
L
Lorena family_with_children es
9
.
Pros:

.

Cons:

.

2026-06-30 via Nuitee
L
Leah couple us
7
Pros:

Location is great if you want to be centrally located in Biarritz. The rooms are very small - barely room to walk around the bed, no nightstand on one side and not enough storage/hooks. Room was very dark with the window getting almost no daylight (facing a wall). I expected slightly more for the price. That said, the hotel is cute, breakfast is good, and the staff is nice.

2026-06-30 via Nuitee
G
Geraldine solo_traveller ie
8
Pros:

Great location

Cons:

N/A

2026-06-29 via Nuitee
V
Vasco solo_traveller pt
8
2026-06-29 via Nuitee
J
Jeanluc solo_traveller fr
6
Pros:

Climatisation gérée par l'accueil, pas pratique du tout
Télévision inopérante
Lavabo bouché
Chambre trop petite

Cons:

De dépendre de l'accueil pour la climatisation
De ne pas avoir pu voir mon matche de foot de l'équipe de France vendredi soir
Chambre trop petite
Une douche très glissante
Lavabo bouché

2026-06-29 via Nuitee
H
Hasier couple es
8
2026-06-28 via Nuitee
X
XAVIER solo_traveller fr
8
Pros:

Hotel très bien placé, dernière le casino ,acces direct à la plage ,dans le centre .
Très bon pdj ,beaucoup de croix.

2026-06-28 via Nuitee
I
Isabelle solo_traveller ch
9
2026-06-28 via Nuitee
J
Joao Paulo solo_traveller gb
10
2026-06-27 via Nuitee
P
patricia couple cl
6
Cumple
Pros:

La ubicación, el deasyuno y la atención del personal muy buena

Cons:

La pieza era muy pequeña, a penas había espacio para las maletas, además se oían descargas de agua muy fuertes todo el tiempo y habrías la ventana y había un muro, no es como en las fotos por lo menos la habitación que nos dieron.

2026-06-27 via Nuitee
R
rachellee122 Solo travel Canberra, Australian Capital Territory
6
Great view, easy walk to beach
Pros:

I stayed for 2 nights in an ocean view room. View was great of the beach and ocean. Comfortable bed, best pillows I’ve had yet in Europe so that’s a bonus! Bathroom was pokey and a little difficult to manoeuvre around the toilet and shower but doable! There is a lift, it’s on old type that literally can’t fit more than 2 people at a squeeze and a little slow but definitely a bonus with luggage. The stairs are an easy way down but depending on what floor you’re on you may need the lift to go up. Breakfast was included with hot and cold options plus pastries, makes a great start to the day. My biggest issue - the WiFi! It barely works in your room. It’s great near the lift where you can see the extender and in the reception area, however go into your room and it drops out and you have to endlessly re login by going out into the hallway near the extender. Extremely frustrating for those trying to do some work in between holidaying and not really up to today’s standard. So if you rely on wifi being an international traveller, beware here. There is no bar fridge in the room, so if you buy your own wine, groceries etc. no way to keep them cool. There is also no complimentary water. The reception staff and all other staff were really friendly and helpful. It’s a great location and easy walk to the beach and around town.

2026-06-26 via Tripadvisor
T
Theolinda couple gr
5
Pros:

Ότι ήταν σε κεντρικό σημείο

Cons:

Μύριζε απίστευτα η αποχέτευση κάθε φορά που τραβούσαμε νερό και ρίχναμε από το καζανάκι από το νιπτήρα σε απίστευτο βαθμό λες και ήμασταν μέσα σε ένα βούρκο

2026-06-26 via Nuitee
O
Olivier couple fr
9
Pros:

L'emplacement Le personnel ( maya est exceptionnelle )

Cons:

L'ascenseur...😊

2026-06-25 via Nuitee
M
maria couple ar
8
Pros:

El desayuno
Cama cómoda
Cerca de la playa

Cons:

Que no tenía buen wifi
Que la TV funcionaba mal y no podíamos ver el partido del mundial

2026-06-24 via Nuitee
C
catherine couple gb
10
Excellent stay, brilliant location with the beach outside your door. Comfortable room, nice breakfast
Pros:

Close to the beach, comfortable room, nice breakfast

Cons:

One lift only- it didn’t bother us but could be problematic for some.

2026-06-21 via Nuitee
E
emiliospa solo_traveller es
9
2026-06-21 via Nuitee