Hôtel Vallée Blanche

Hotels
8.2 (1512 reviews)
36, rue du Lyret , Chamonix-Mont-Blanc , FR
+33 4 50 53 04 50
[email protected]

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Children allowed
Pets allowed

Facilities

Supervised childcare/activities
Ski storage
Front desk (limited hours)
Express check-in
Free wired internet
Wine release events
Snow sports gear
Non-smoking rooms
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent central location / river views
Friendly, helpful staff (many mentions)
Strong breakfast offering
Clean rooms reported by several guests
Renovated rooms with good views (some reports)
Cons:
Notable service failure (overbooking / misleading information) reported
Small or dated rooms, narrow beds and poor soundproofing
Limited amenities for ski equipment / basic boot room
Bathroom issues in some rooms (leaks, damp ceiling) and uneven room condition
Perceived poor value for some guests (price vs. condition)

Categories

Cleanliness
8.2
Generally reported as clean in several reviews (daily room cleaning mentioned), though some guests noted bathroom issues (leaks, damp ceiling) and worn fixtures; mixed but overall acceptable.
Service
8.5
Many guests described staff as friendly, helpful and welcoming, but at least one review reported a serious service failure (overbooking and misleading information), so service is positive overall with occasional reliability issues.
Location
10
Repeatedly praised as excellent — central/on the river/near casino and restaurants with great views; location is the standout strength across reviews.
Room Quality
6.5
Multiple comments about small, dated or noisy rooms, narrow/small beds, poor soundproofing and some shabby bathroom renovations; several renovated rooms noted but room quality is uneven and often below expectations.
Amenities
7
Basic amenities present (breakfast service, kettle) but several guests noted lacking or basic facilities for ski/board storage, no lockers for equipment and limited bar/restaurant hours; amenities adequate but limited.
Value for Money
6.8
Value concerns mentioned (pricey rates, one guest cited €232 and disappointment at room condition; overbooking caused extra costs for another guest), so perceived value is below the overall hotel strength.
Food and Beverage
9.6
Breakfast was frequently praised (many choices, 'magnificent'), though a few guests had billing/clarity issues; food offering is a clear positive overall.
Overall Experience
9
Overall impressions are positive due to unbeatable location and generally friendly staff, but marred for some by room quality, occasional service failures and limited amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Ready to experience the perfect blend of history and comfort?

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children up to and including 5 years old stay for free when using an available extra bed. People 6 years old and over stay for € 50 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1512 reviews
Cleanliness: 8.2
Service: 8.5
Location: 10
Room Quality: 6.5
Amenities: 7
Value for Money: 6.8
Food and Beverage: 9.6
Overall Experience: 9
P
petrbV6092DT • Family
2
poor service
Pros:

We had booked this hotel using Booking.com. After arrival on 2/14/26 we found that we did not have a room, hotel was overbooked. We were told that Booking.com cancelled our reservation. Staff was not telling the truth, we got cancellation e mail 10 min later. We had problems finding another hotel since this was a very busy week and we had to stay in 2 separate hotels. It cost us 2x more. I would not recommend them. Not trustworthy.

2026-03-29 • via Tripadvisor
V
Valérie • couple • fr
7
2026-03-20 • via Nuitee
R
Rachel • couple • us
10
Pros:

Great location! On the river

2026-03-20 • via Nuitee
T
Thierry • couple • fr
4
Bien dommage...
Pros:

Le petit déjeuner est sympa ainsi que le réceptionniste ;-) L'hotel est bien situé à coté du CASINO et d'un très bon resto

Cons:

Hotel d'avant guerre....la literie est nulle et très dure le lit doit faire à peine 140....il faut être seul. Chambre exiguë avec un double vitrage d'une autre époque., télé avec 5 chaines qui marche quand elle veut, une bouilloire toute seule sans thé ou café. La salle de bain à été refaite, mais à l'arrache, robinet du lavabo cassé et qui fuit en position chaud, une baignoire ou quand vous prenez une douche tout est inondé.... avec de vieilles fenêtres en bois sans double vitrage et qui ferme à moitié, le plafond est complètement trempé d'eau de la SDB du dessus..... Les planchers sont en bois, donc quand le voisin rentre dans sa chambre vous êtes avec lui, quand il va au WC vous l'accompagné sans le vouloir et quand la petite famille du dessus rentre de soirée alors la c'est une horreur....et pour finir "quand même" les personnes qui sortent de boites ou du Casino même chose au niveau bruit....Cet hotel a fait son temps....dommage a 232€ la chambre..... Thierry 14 au 15 mars 2026

2026-03-19 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-03-17 • via Nuitee
D
Diana • couple • ca
10
Pros:

Incredible location, received a room that was facing the creek. Friendly staff

Cons:

Sound proofing wasn’t great but typical of an older building.

2026-03-16 • via Nuitee
V
Vincent • extended_group • fr
8
Pros:

Grande chambre plutôt traditionnelle mais propre. Petit déjeuner avec beaucoup de choix.

2026-03-16 • via Nuitee
P
Pavel • couple • fr
10
2026-03-15 • via Nuitee
L
Lopes • couple • pt
8
Pros:

A localização é excelente, fica mesmo no centro. Os quartos foram renovados, são bonitos. Os quartos têm uma vista bonita.

2026-03-15 • via Nuitee
C
Commeat • family_with_children • fr
4
2026-03-14 • via Nuitee
R
Rosie • couple • gb
8
2026-03-13 • via Nuitee
C
christophe • extended_group • fr
10
2026-03-12 • via Nuitee
V
virada • extended_group • la
8
Pros:

Very nice room

2026-03-11 • via Nuitee
A
Amy • couple • mt
9
2026-03-10 • via Nuitee
S
Susan • family_with_children • ie
8
Pros:

Location great. Staff friendly. Room good size, clean & comfortable bed.

Cons:

The boot room for ski/board equipment was very basic. Didn't have lockers & we didn't feel comfortable leaving expensive snowboards & boots there.

2026-03-09 • via Nuitee
A
Andrew • extended_group • gb
8
Pros:

Location is excellent

2026-03-08 • via Nuitee
J
Jairo Gabriel • couple • mx
10
Pros:

Excelente servicio de todo el personal y un magnífico desayuno!

Cons:

Las camas eran muy pequeñas

2026-03-08 • via Nuitee
G
Goodwin • couple • ca
8
Cons:

The room was small but cozy. Could use more space to store clothes eg shelves.

2026-03-06 • via Nuitee
K
Kamal • solo_traveller • it
7
2026-03-06 • via Nuitee
L
Lyubomir • couple • us
10
Very nice:)
Pros:

Excellent location. Clean rooms. Friendly staff.

Cons:

The bar/restaurant on the ground floor was working only for breakfast.

2026-03-05 • via Nuitee