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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Massage services
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Games room
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Barber/beauty shop
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Table tennis
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Currency exchange
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Mini golf
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Billiards
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Solarium
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Vending machine - snacks
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Evening entertainment
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Entertainment staff
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Sun umbrellas
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Live music/performance
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Broadcast Live sport events
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Bingo
Review Highlights
Categories
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Property Description
Stunning Views and Convenient Location
Experience breathtaking views of Teide mountain and Martiánez Lakes right from your hotel room. Situated in the heart of Puerto de la Cruz, enjoy easy access to transportation with a taxi rank just opposite the hotel and a nearby bus stop offering island-wide connectivity.
Modern Amenities for Every Guest
Indulge in complimentary WiFi throughout the property and make use of the various modern facilities available to enhance your stay. Whether you're here for leisure or business, rest assured that all your needs will be met with top-notch amenities.
Unforgettable Stay Awaits
Book now and secure your spot at our hotel to immerse yourself in comfort, convenience, and stunning surroundings. Your perfect getaway starts here.
Only one dog or cat under 20 kg per room is allowed (on request). Supplement of 22€ per night/animal and deposit of 200€.
Credit cardholder must match guest name or provide authorization.
As with reservations of more than 4 rooms, special conditions and supplements will apply to those of more than 8 nights.
Please note that drinks are not included in half board and full board rates.
The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Lo más que está céntrico frente al Mar y la comida estaba bien
Lo menos que siendo todo incluido tuvimos que pagar las bebidas , en la piscina había que pagar todo, mobiliario muy viejo necesita una buena reforma
La habitación y piscina
La mala actitud de dos señoras en recepción.
El estado de las instalaciones en general y la amabilidad de la inmensa mayoría del personal con el que se trató fueron puntos clave para estar satisfechos
Los ascensores tenían un ruido en las puertas que debería revisarse y por otro lado se debería insistir en concienciar a los huéspedes de que hay otras personas alojadas y se necesita silencio, no que salgan a las 4 o 5 de la mañana armando jaleo por los pasillos de las habitaciones
Me encantó todo repetiré el trato muy agradable. La comida muy rica el personal simpático volveremos
La cura per il cliente, il buffet molto vario , la posizione
Mancano un po' di prese vicino ai comodini, il cappuccino delle macchinette era terribile.
Le prix et l’emplacement
Clientèles très irrespectueux,, maintenant vue le prix pas étonnant !! Un groupe de femmes espagnoles très malpolis ont hurlés jusqu’à 5h du matin😡, malgré plusieurs plaintes à la réception rien à été fait … nuit horrible heureusement je n’y suis resté qu’une nuit 🤢 le lendemain au déjeuner accueil pas très aimable du personnel,, c’était pour achever une expérience pas très sympathique, j’étais contente de partir !!
Pas pu utilisé la piscine fermée à 17h 🧐!!
Trato personal y vistas
Algo anticuado
Excelente ubicación y el trato del personal
Me gusto mucho la animacion ,y los espectaculos
Las habitaciones requieren reformas
En primera línea, muy cerca de todo en Puerto de La Cruz.
No tiene aparcamiento si vas o alquilas un vehículo
El buen atendimien del personal
La habitación tenía la ducha rota y los muebles también. La puerta de la terraza es tan pequeña que tenía que salir de elado
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