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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Massage services
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Games room
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Barber/beauty shop
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Table tennis
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Currency exchange
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Mini golf
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Billiards
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Solarium
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Vending machine - snacks
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Evening entertainment
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Entertainment staff
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Sun umbrellas
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Live music/performance
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Broadcast Live sport events
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Bingo
Review Highlights
Categories
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Property Description
Stunning Views and Convenient Location
Experience breathtaking views of Teide mountain and Martiánez Lakes right from your hotel room. Situated in the heart of Puerto de la Cruz, enjoy easy access to transportation with a taxi rank just opposite the hotel and a nearby bus stop offering island-wide connectivity.
Modern Amenities for Every Guest
Indulge in complimentary WiFi throughout the property and make use of the various modern facilities available to enhance your stay. Whether you're here for leisure or business, rest assured that all your needs will be met with top-notch amenities.
Unforgettable Stay Awaits
Book now and secure your spot at our hotel to immerse yourself in comfort, convenience, and stunning surroundings. Your perfect getaway starts here.
Only one dog or cat under 20 kg per room is allowed (on request). Supplement of 22€ per night/animal and deposit of 200€.
Credit cardholder must match guest name or provide authorization.
As with reservations of more than 4 rooms, special conditions and supplements will apply to those of more than 8 nights.
Please note that drinks are not included in half board and full board rates.
The property reserves the right to pre-authorize the credit card used to make the reservation for the total amount of the reservation as a guarantee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
La ubicación
Está muy viejo y anticuado, huele a humedad
El buffet, muy bueno en general.
La animación también buena.
La piscina excelente
El personal del hotel muy atento y amable
Que no hubiese obras en el horel
La ubicación y las vistas de las habitaciones al mar eran muy buenas
El buffet era muy bajo de calidad y algún camarero era desagradable, una de las habitaciones olía a tabaco y en otra había mucha humedad.
El hotel en general esta viejo.
Todo
La verdad es que todo me gustó no tengo ninguna queja
The breakfast was ok, the staff were friendly. The bathroom was out dated and not very clean at all. Thete were often ants crawing around. The corridor smelt terrible
bathroom was out dated and not very clean at all. There were often ants crawing around. The corridor smelt terrible like damp and their lifts needs to be serviced as I tripped going in and out of them so many times as the threshold was not all tje same level.
Hotel acogedor, limpio , con personal amable ,sobre todo el chico que estaba en el bar de la piscina y la comida estaba bastante bien
No sabía que en la pensión completa no entraba nada de bebida,ni una simple cerveza o botella de agua.
Reserve una habitación con vistas al mar pero no la pude disfrutar ya que el balcón está inclinado y da la sensación de que te vas a caer al vacio
Nada
Me aloje aqui durante 2 noches y el tercer dia sali a primera hora, para no estar mas aqui. El buffet escaso, todo desabrido y se recicla lo que no se come en el almuerzo para la cena, 20 estanterias de fruta y no habia nada del resto, no habia variedad y todo realmenete malo. Pague mas por la habitacion y fue lo mismo que si no lo hubiera pagado, el balcon muy sucio y viejo, el aire acondicionado sonaba muchisimo y no se podia dormir. Lo unico aceptable es el personal. No entiendo como hay reseñas de +9 porque todo ha sido horroroso y encima por el precio en la misma zona hay hoteles TODO INCLUIDO muchisimo mas baratos y mas buenos. No recomiendo
Casi todo
En general todo perfecto, solo ponemos un pero, los ascensores muy viejo y muy lentos, tecnología anticuada y se hace muy difícil acceder a ellos en horas puntas como el desayuno
La ubicación y el desayuno
El aire acondicionado tenía un ruido y enfriaba poco
Siempre me quedo allí por la ubicación y lo cómodo de sus instalaciones, la piscina muy bien y la comida también está buena
Esta ves no me gusto el trato del personal del comedor
Todo super bien , la ubicación genial,el trato en la llegada muy bien, limpieza muy buena
No tengo nada que decir
El sitio
Creo que deben cambiar todas las bañeras por platos de ducha
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