Palacio de Santa Inés

Hotels
9 (3847 reviews)
Cuesta de Santa Inés, 9 , Granada , ES

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated room conditions

Categories

Cleanliness
8
Issues with cleanliness were highlighted, particularly in bathrooms and under beds.
Service
10
Staff were frequently described as friendly and professional.
Location
9.5
Location was praised for being central and convenient.
Room Quality
8.5
Room conditions varied, with some being outdated and in need of renovation.
Amenities
8.5
Amenities were sufficient, but some aspects needed improvement.
Value for Money
9
Generally considered good, though some found issues with room quality.
Food and Beverage
9.5
Breakfast and food options were positively received.
Overall Experience
9
Overall experience was good, but marred by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:25

Property Description

Historic Charm in the Heart of Granada
Experience the magic of the 16th-century Palacio De Santa Ines, nestled in the UNESCO World Heritage Albayzín district. Admire the authentic Mudéjar architecture and intricate details of the salon and ornate patio, offering a glimpse into Granada's rich history.

Luxurious Rooms and Spectacular Views
Indulge in well-appointed rooms featuring modern amenities such as a pillow menu, minibar, and Alhambra views in Superior Rooms. Relax in comfort and style during your stay in Granada.

Personalized Service and Convenient Amenities
Enjoy a buffet breakfast, afternoon tea and coffee, and assistance from the 24-hour reception staff for booking tickets and tours. With free Wi-Fi and travel assistance, your stay at Palacio De Santa Ines is sure to be memorable.

To immerse yourself in Granada's history and luxury, book your stay at Palacio De Santa Ines today.

Important information:

Please note that road access is limited in the streets around Palacio de Santa Inés. Guests have discounts at 2 nearby car parks, and tickets must be bought at the hotel. The hotel will send you an email with directions to the parking. Please note that the parking space is subject to availability.

Children under 18 years of age are not accepted without an accompanying adult.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Location

Guest Reviews

9
Based on 3847 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
S
shirley • solo_traveller • au
9
Pros:

The Location. Walking distance up to the Alhambra
Complimentary bottle of wine😊..Close to Resturants & town square

Cons:

Nothing

2026-09-19 • via Nuitee
S
Sue • couple • au
9
Lovely Stay in Stunning Granada
Pros:

Hotel is in a great location just a short (uphill) walk to the Alhambra. We had a beautiful view of it from our room window, where there was a small seating area.

Cons:

The shower door leaked over the floor when opened

2026-09-19 • via Nuitee
S
Sharon • couple • au
10
We would highly recommend a stay here at this hotel. The hotel has a lovely Spanish feel to it. The facilities are great
Pros:

This hotel has a real Spanish character and feel. The location was great. We had a beautiful view from the window of our room of the Alhambra and at night it was amazing. The man at the reception was so lovely and really helpful. We felt so welcome.

Cons:

There was nothing not to like.

2026-09-19 • via Nuitee
P
Philip • solo_traveller • de
10
Große Klasse!
Pros:

Persönliche Stimmung,

2026-09-18 • via Nuitee
G
Gloria • couple • us
10
Perfect ! Highly recommend
Pros:

Amazing building , perfect location friendly staff and a beautiful breakfast

Cons:

Everything

2026-09-18 • via Nuitee
U
Uta • solo_traveller • de
10
Pros:

Tolle Lage, Alhambra sowie Aussichtsplatz auf Alhambra fußläufig gut zu erreichen.
Gemütliches Hotel mit sehr leckerem Frühstück. Personal sehr freundlich und zuvorkommend

2026-09-16 • via Nuitee
A
Antonio • solo_traveller • es
9
2026-09-15 • via Nuitee
C
Cynthia • couple • es
8
Pros:

La localización es fabulosa, super céntrico pero ninguna molestia entra desde la calle. El personal es encantador y muy presto a ayudar y guiar. El tamaño de la habitación es una barbaridad, comodísimo.

Cons:

La configuración de la alcachofa de ducha y el tamaño (estrecho, muy cóncavo) de la bañera dificultan un poco el proceso de ducharse. También había algo de polvo y suciedad acumulado en algunos rincones, se entiende con el tamaño de las habitaciones y el tipo de mobiliario, que lo genera y no facilita su limpieza, pero necesitaría un repasito en profundidad.

2026-09-15 • via Nuitee
R
Rocío • solo_traveller • es
9
Precioso, comodo y muy cerca de todo.
Pros:

Ubicación , silencioso a pesar de estar en el centro, cómodo

Cons:

La ducha, se salía el agua y se encharcó un poco el suelo de fuera

2026-09-14 • via Nuitee
A
ANTONIO • couple • es
10
Hotel muy bonito en una inmejorable localización para visitar la ciudad , confortable y muy cómodo
Pros:

Hotel muy bonito y en una inmejorable localización para visitar la ciudad . La habitación y las camas muy confortables , el personal muy amable y atento , atención 24 hrs.

Altamente recomendable

2026-09-14 • via Nuitee
M
Matilde • solo_traveller • es
10
Pros:

Es un palacio precioso

2026-09-14 • via Nuitee
M
Marie • extended_group • gb
10
Pros:

Location is perfect for seeing all that Granada has to offer

2026-09-13 • via Nuitee
F
Francesca Sibilla • couple • it
9
2026-09-13 • via Nuitee
R
Raymond • couple • ie
8
2026-09-13 • via Nuitee
G
guillermo • couple • es
2
Estancia para no dormir
Pros:

La ubicación. El personal de recepción son muy agradables.

Cons:

Muy ruidoso a más no poder, hay un club en la esquina que funciona viernes y sábados y se oía la música muy fuerte,hasta las 4.00 de la madrugada, nada que decir con el sistema de cañerías de las habitaciones colindantes y tuberias en general era horroroso el ruido que hacía dentro de la habitación.

2026-09-12 • via Nuitee
L
Lesley • extended_group • gb
8
Fabulous location to see all the wonders of Granada
Pros:

Location superb!

Cons:

The air conditioning unit broken and leaking water

2026-09-12 • via Nuitee
L
Leiner • solo_traveller • br
10
Pros:

Belíssimo casarão antigo com quartos confortáveis.

Cons:

Nada.

2026-09-10 • via Nuitee
E
EDMIR • couple • br
8
2026-09-09 • via Nuitee
E
EMILIOMGM • family_with_children • es
8
Buena estancia
Pros:

La ubicación es muy buena

Cons:

Hay un club de música electrónica en la puerta y es algo ruidoso

2026-09-07 • via Nuitee
A
Anna linda • solo_traveller • it
10
2026-09-06 • via Nuitee