Palacio de Santa Inés

Hotels
9 (3662 reviews)
Cuesta de Santa Inés, 9 , Granada , es

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated room conditions

Categories

Cleanliness
8
Issues with cleanliness were highlighted, particularly in bathrooms and under beds.
Service
10
Staff were frequently described as friendly and professional.
Location
9.5
Location was praised for being central and convenient.
Room Quality
8.5
Room conditions varied, with some being outdated and in need of renovation.
Amenities
8.5
Amenities were sufficient, but some aspects needed improvement.
Value for Money
9
Generally considered good, though some found issues with room quality.
Food and Beverage
9.5
Breakfast and food options were positively received.
Overall Experience
9
Overall experience was good, but marred by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:25

Property Description

Historic Charm in the Heart of Granada
Experience the magic of the 16th-century Palacio De Santa Ines, nestled in the UNESCO World Heritage Albayzín district. Admire the authentic Mudéjar architecture and intricate details of the salon and ornate patio, offering a glimpse into Granada's rich history.

Luxurious Rooms and Spectacular Views
Indulge in well-appointed rooms featuring modern amenities such as a pillow menu, minibar, and Alhambra views in Superior Rooms. Relax in comfort and style during your stay in Granada.

Personalized Service and Convenient Amenities
Enjoy a buffet breakfast, afternoon tea and coffee, and assistance from the 24-hour reception staff for booking tickets and tours. With free Wi-Fi and travel assistance, your stay at Palacio De Santa Ines is sure to be memorable.

To immerse yourself in Granada's history and luxury, book your stay at Palacio De Santa Ines today.

Important information:

Please note that road access is limited in the streets around Palacio de Santa Inés. Guests have discounts at 2 nearby car parks, and tickets must be bought at the hotel. The hotel will send you an email with directions to the parking. Please note that the parking space is subject to availability.

Children under 18 years of age are not accepted without an accompanying adult.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 3662 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
F
Francesc Xavier solo_traveller es
10
Pros:

Genuí i ben situat

2026-06-12 via Nuitee
M
Mirella solo_traveller es
10
2026-06-12 via Nuitee
C
Carsten couple de
9
Stilvolles Hotel in sehr guter Lage.
Pros:

Ein sehr schöner Palacio in ruhiger Lage in der Altstadt.

Gutes Frühstück und freundliches Personal, die Minibusse für den ÖPNV halten in der Nähe des Hotels.

Cons:

Der Frühstücksraum ist etwas klein und beengt.

2026-06-11 via Nuitee
A
Ana family_with_children pr
6
Cambio de habitación por escalera imposible
Pros:

La posibilidad de cambiar de cuarto para no tener que subir escaleras

Cons:

La primera habitación que nos asigaron estaba en un cuarto piso, sin acceso por ascensor y con una escalera imponente

2026-06-11 via Nuitee
I
Isabelle couple fr
8
2026-06-11 via Nuitee
S
Sharon couple us
10
Perfect in every way
Pros:

Beautiful small hotel in an excellent location. The rooms had fabulous views of Alhambra and mine had a balcony. The staff were very helpful and even helped with the luggage to taxi drop off. Breakfast was a very nice selection. I will definitely recommend this hotel.

2026-06-10 via Nuitee
C
cristina solo_traveller it
9
Pros:

Posizione nel centro struttura antica con arredamento d'epoca
Reception attiva e sempre presente

Cons:

Stanza senza un'apertura verso l"esterno
L'unica finestra si apriva nel patio coperto

Difficoltà a gestire la macchina con parcheggio molto lontano con aggiunta considerevole del costo

2026-06-09 via Nuitee
A
ANTONIO GORRIÑO VICANDI solo_traveller es
5
Pros:

la ubicación

Cons:

Acceso muy incómodo. Comedor para desayunos muy pequeño y hay que esperar turno.
Aunque la decoración interior está trabajado y con gusto, el mobiliario está muy trotado y la cama bastante incómoda.

2026-06-09 via Nuitee
F
Familia Somi solo_traveller br
10
Pros:

Excelente localização, limpeza impecável, camas confortáveis, atendimento do anfitrião excelente rápido em responder as dúvidas, muito prestativo elaborou um manual com os pontos turísticos e telefones úteis ( taxis) e meio de transporte.

Cons:

Nada a acrescentar

2026-06-09 via Nuitee
G
Gabriela couple us
9
2026-06-09 via Nuitee
J
JB couple nl
8
Door authentieke kamer waan je je eigen terug in de tijd
Pros:

Authentieke sfeer van het hotel passend bij de lokatie

Cons:

Geen lift

2026-06-08 via Nuitee
M
Markus family_with_children de
8
Pros:

Frühstück, Familienbetten und Lage zu den Sehenswürdigkeiten perfekt.

Cons:

Direkt am Hotel ist ein Nachtclub, der bis 5 Uhr morgens sehr gut besucht ist. Kinder konnten gut schlafen, ich habe im Bett liegend mitgefeiert.

2026-06-07 via Nuitee
C
Carlos solo_traveller es
6
?
Pros:

La amabilidad y lo respetuoso de la recepcionista

Cons:

El desayuno
La habitación no tenía vistas a nada
El baño pequeño y ya necesita una pequeña reforma.
El desayuno deja que desear no hay espacio y los alimentos tenian poca calidad

2026-06-07 via Nuitee
C
Cristina solo_traveller ar
10
Pros:

Excelente la atención de Ana en la recepción a mí llegada, igualmente al marcharme por parte de la otra señorita cuyo nombre no supe. Miy amables y afectuosos ambas. Ana además me contuvo emocionalmente en un momento de agotamiento físico mío y subió mi maleta por las escaleras. El desayuno miy bien y surtido. Todo super bien. Es un edificio histórico del siglo XVI en pleno Albaicín. Mejor ubicación imposible

2026-06-07 via Nuitee
O
Olena couple es
10
2026-06-07 via Nuitee
L
Leon solo_traveller pl
8
2026-06-07 via Nuitee
S
Shaurya solo_traveller in
9
Memorable stay at Granada
Pros:

Perfect location in albacyn, beautiful lobby area, fulfilling breakfast, Alhambra view from the room and helpful staff

Cons:

Climbing multiple flights of stairs for our Alhambra-view room on a high floor. I must add, given our large luggage pieces, the staff was courteous to help when we checked in.

2026-06-06 via Nuitee
L
Leon solo_traveller pl
8
2026-06-06 via Nuitee
M
M Dolores solo_traveller es
10
Pros:

El hotel muy bonito y la ubicación perfecta. El personal excelente

Cons:

La cobertura del wifi

2026-06-06 via Nuitee
J
Jordi solo_traveller es
9
Pros:

Instalaciones preciosas y excelente ubicación. Personal muy agradable.

Cons:

Nada

2026-06-06 via Nuitee