Medplaya Hotel Calypso

Hotels
Medplaya
7.7 (4434 reviews)
Pompeu Fabra, 54-62 , Salou , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Pleasant atmosphere
Cons:
Cleanliness issues
Basic room quality
Food quality not meeting expectations

Categories

Cleanliness
6.66
Some guests reported issues with cleanliness, such as a room with an unpleasant smell and basic maintenance not up to standard.
Service
8.63
Multiple reviews praised the staff for being friendly and helpful.
Location
8.67
The hotel's location is close to the park and attractions, which was appreciated by guests.
Room Quality
6.62
Rooms described as basic with some complaints regarding size, comfort, and amenities.
Amenities
8.15
Variety of amenities offered, although some were reported as being closed or lacking in quality.
Value for Money
7.61
Value perception varied; some found it acceptable for the price, while others expected more from a 4-star hotel.
Food and Beverage
6.66
Complaints about the quality of the food and beverage service were noted, with specific mentions of the buffet.
Overall Experience
8.63
Many guests enjoyed their stay despite some issues, noting a pleasant atmosphere and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:22

Property Description

Central Location and Proximity to Attractions
Situated just a 10-minute walk from the beach in central Salou, Medplaya Hotel Calypso is the perfect base for your vacation, with Port Aventura Theme Park a mere 2.5 km away.

Entertainment and Recreation
Enjoy the hotel's 2 large outdoor swimming pools, games room, bowling alley, children’s playground, and a variety of daytime and night-time entertainment options for guests of all ages.

Culinary Delights and Convenience
Indulge in Mediterranean cuisine at the buffet-style restaurant, with the option of dining al fresco in the summer. Additionally, benefit from amenities like private balconies, air conditioning, and free Wi-Fi in public areas for a comfortable stay. Book now for an unforgettable experience at Medplaya Hotel Calypso!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the credit card holder must be present upon arrival and the reservation must be made under their name. The credit card used to make the reservation must be presented on arrival.

Please note that air conditioning is seasonal and available based on weather conditions.

When booking full board or half board, please note that drinks are not included at the restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: REU

Location

Guest Reviews

7.7
Based on 4434 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 6.66
Overall Experience: 8.63
C
Carlos solo_traveller pt
7
Pros:

Hotel de praia mediano, é suficiente para o preço. O buffet era agradável.

Cons:

Portas dos quartos sem qualquer tipo de insonorização, habitual acordar com gritos de crianças nos corredores.

2026-08-29 via Nuitee
J
Joan couple es
5
Pros:

EL hotel està molt bé, l'esmorzar es molt complet, les piscines molt bé també i l'animació esplnèndida.
No he fet servir cap altre servei de l'hotel.

Cons:

EL problema a estat en la desagradable pudor que feia l'habitació cada cop que hi entràvem, si que marxava ràpid, però era molt desagradable i no hi havia forma de que ho solucionessin.

2026-08-29 via Nuitee
A
Ann Marie family_with_children ie
7
2026-08-29 via Nuitee
P
Pedro extended_group pt
5
Esperava melhor, não merece 4 estrelas.
Pros:

Festa da espuma

Cons:

O quarto era pequeno, a casa de banho um pouco disfuncional.

2026-08-29 via Nuitee
E
Emi solo_traveller es
10
2026-08-29 via Nuitee
B
Ballesteros solo_traveller es
8
2026-08-29 via Nuitee
E
Estefania solo_traveller es
5
Six Seven
Pros:

.....zona de ocio

Cons:

Es un quiero y no puedo. Las habitaciones familiares son con cama doble y litera, no con dos/tres camas como en las fotos. Habitación pequeña, q no le vendría bien una limpieza a fondo, no superficial.... En el buffet, aforo de 400personas, para todo ellos solo dos barras de comida, 2 tostadoras, dos dispensadores de bebida...vamos, q hay que hacer colas inmensas para que cuando te toque...ya no quede comida... La idea del hotel está bien, pero le faltan bastantes medios para su capacidad.

2026-08-29 via Nuitee
E
Esther family_with_children es
5
No volveré
Pros:

Las piscinas estaban muy bien!

Cons:

La comida, horrible! Muy poca variedad! Y he estado en muchos hoteles y los buffets no son en general de mucha calidad. Però es que este era horrible.
A parte de eso! Cosa que no es culpa suya es que cada 4h tienes que cambiar el coche de sitio sinó te multan. Una putada estando de vacaciones que tengas que estar pensando en el coche.

2026-08-28 via Nuitee
N
Noe solo_traveller es
7
Vacaciones en familia
Pros:

Estuvimos 6 días en familia y, en general, la experiencia fue buena. El hotel está en una zona tranquila, con restaurantes y tiendas cerca y buena conexión en autobús. Las piscinas, especialmente la infantil y los toboganes, fueron un punto a favor. El personal fue agradable y atento. Aunque la animación era limitada, un día en concreto fue excelente y disfrutamos mucho tanto niños como adultos.

Cons:

La habitación era algo pequeña y encontramos las sábanas manchadas. Durante los 6 días, solo se cambiaron una vez. El suelo de la piscina resbalaba bastante. El buffet tenía poca variedad, no vimos opciones específicas sin gluten y en algunos momentos se formaban muchas colas. En una ocasión, antes del cierre, quedaba muy poca comida. Además, la alarma de incendios sonó dos noches, algo bastante molesto, especialmente viajando con niños.

En general
Una estancia agradable y familiar, destacando la tranquilidad, las piscinas, la ubicación y el personal. Como aspectos a mejorar, principalmente el buffet, la organización y la seguridad en la zona de piscina.

2026-08-28 via Nuitee
L
L3578CCleem Family
6
Wild West
Pros:

Just returned from
A week here and my god what an experience. Staff and cleaners I cannot fault it. But I’ve never stayed in a place as loud as this. It was like a zoo all day. Not a chance this is 4* either. The place was full of people smoking green all day. Dining times again like a zoo with people acting like the food was going to run out. I really did feel for the dining staff. I’d imagine it’s easier looking after wild animals. And to top it all
Off it was one of those gaffs were people put towels out at 6am 🤣🤣🤣🤣

2026-08-27 via Tripadvisor
S
Saloua family_with_children fr
9
2026-08-26 via Nuitee
L
Luc family_with_children fr
8
À refaire
Pros:

Les chambres et petit déjeuné

Cons:

L’absence de parking propre à l’hôtel

2026-08-26 via Nuitee
A
Aranza solo_traveller es
5
2026-08-26 via Nuitee
C
Cidalia solo_traveller pt
7
Razoável...
Pros:

Funcionários super simpáticos,.desde a receção ao restaurante.

Cons:

Embora tenha reservado um quarto básico, era efetivamente muito pequeno. As malas não cabiam no armário nem debaixo das camas. No que restava quase não se conseguia passar... Embora houvesse um esforço de limpeza, em redor da piscina ( e até dentro) era fácil encontrar pontas de cigarros, invólucros de gelados, etc. Aqui, a falta de civismo dos hóspedes supera a capacidade de limpeza da equipa. O hotel fica a uns bons 15min da praia, mas para nós é tranquilo. Fomos em agosto, pelo que a sobrelotação das piscinas e restaurantes era evidente.
Fiquei desapontada quando o meu filho de esqueceu do seu peluche no quarto no dia de saída e não o recuperaram.

2026-08-26 via Nuitee
R
Resort10800402045 Family Luton, Bedfordshire, England
4
Not great
Pros:

Not a very good experience at this hotel. It is a very Spanish oriented hotel and seems to cater for their own. Not a problem, just an observation. Every staff member we spoke to was quite rude and the staff in the restaurant never had a smile . When we first arrived we queued for over half an hour to check in. Booked the holiday as 1 adult 1 child bed and breakfast. We were checked in as 2 adults and told this wouldn’t make any difference. We were told we could pay for dinner and lunch separately if we wanted it (which is fine). The first evening we went to the restaurant, met by a lady who couldn’t speak English and wasn’t that interested when I tried to explain we want to pay and eat. She went and got another colleague who sorted us out but was quite rude in the process and was fixated on what we cannot have repeated it a number of times.
Charged as 2 adults and when I corrected her and said we are an adult and child she couldn’t understand and shrugged her shoulders. Rooms very basic, clean very simple. Tried to order a drink at the bar one night to be told I had to pay €1 for the glass, it wasn’t what she was saying but she was rude in her delivery so I said forget it I’d drink the bottled water in the room. That was a positive, a bottle of water in the room on arrival. Breakfast is a massive queuing session. I’ve never been to a hotel where you queue so much to get your food which isn’t even that great quality , very average and the eggs were cold. Queued for what felt like an eternity to get a cuppa tea and then queued again to get food. This hotel was booked as a base as wanted to use the beach all day and eat out at night but what little experience we did have in the hotel wasn’t great. Would not recommend, would not return.

2026-08-25 via Tripadvisor
C
Cretiu solo_traveller es
10
2026-08-25 via Nuitee
N
Nunes couple pt
9
2026-08-25 via Nuitee
F
Fioroni solo_traveller be
10
Pros:

Personnel top

Cons:

Pas beaucoup deTransat de libre

2026-08-25 via Nuitee
A
Andreea Alexandra couple es
10
2026-08-25 via Nuitee
D
Diaz solo_traveller es
9
2026-08-24 via Nuitee