Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Staff helpfulness
Magical ambiance during Christmas
Cons:
Room size
Amenities need improvement
Cleanliness concerns

Categories

Cleanliness
7.65
Some concerns about room cleanliness and small amenities needing maintenance.
Service
9.15
The staff is reported to be very helpful and kind, enhancing the experience.
Location
9.65
Perfect location reported by many guests, especially for Christmas activities.
Room Quality
7.15
Rooms described as cramped and some not meeting modern standards.
Amenities
8.15
Basic amenities mentioned, but some found to be lacking or small.
Value for Money
8.35
Mixed feelings on pricing versus quality received, especially in certain rooms.
Food and Beverage
8.55
Food quality praised but variety lacking for hot meals.
Overall Experience
8.55
Overall good experience with several positive aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Historic Charm and Modern Comforts

Individually-Decorated Rooms with Scenic Views
Experience the beauty of Annency from your room with views of canals, the medieval castle, or the town. Each room offers satellite TV, WiFi, and a private bathroom for your convenience.

Delicious Breakfast and Relaxing Bar
Start your day with a buffet breakfast at Palais de l’Isle. Unwind with a drink at the bar or grab a snack jar for a quick bite.

Convenient Location and Special Discounts
Located near Lake Annecy and the cathedral, Hôtel du Palais de l'Isle offers easy access to the city's attractions. Enjoy discounted rates at 3 nearby public car parks.

Book your stay now to enjoy a perfect blend of history and comfort at Hôtel du Palais de l'Isle!

Important information:

Children's breakfast price at 8€Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NCY

Location

Guest Reviews

8.4
Based on 3118 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.65
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.35
Food and Beverage: 8.55
Overall Experience: 8.55
C
corine • couple • fr
5
Pros:

Le petit déjeuner était bon.

Cons:

J avais déposé une information à l avance, spécifiant que nous venions pour fêter nos 10 ans de mariage, et nous n avons eu aucune petite attention , et avons été placé dans une chambre sans balcon, et pourtant la photo de la chambre montrait un balcon.

Ça aurait été la moindre des choses de bien nous placé, même sans attention.

Pour 198 euros, c était hors de prix , pour entendre ce qu il se passait dehors, car même avec un simple double vitrage, nous entendions l extérieur.

Déçu de l hôtel, nous ne reviendrons pas dans cet hôtel.

2026-10-31 • via Nuitee
E
Eric • couple • be
9
2026-10-31 • via Nuitee
C
Candy • couple • fr
7
Ideal
Pros:

L’accueil

Cons:

Lieu vraiment trop exigu

2026-10-30 • via Nuitee
S
Samuel • couple • au
10
Amazing
Pros:

Amazing location in the old town with great accommodation and friendly staff

Cons:

Nothing

2026-10-29 • via Nuitee
J
JUNIOR • couple • fr
10
2026-10-29 • via Nuitee
A
Anthony • solo_traveller • fr
10
Super
Pros:

Confortable

Cons:

Dommage que la salle de bain ne soit pas pas équipée d’une simple douche

2026-10-29 • via Nuitee
P
philippe • couple • fr
9
2026-10-29 • via Nuitee
L
Laurine • family_with_children • fr
10
2026-10-27 • via Nuitee
S
Stephen • couple • gb
8
2026-10-26 • via Nuitee
V
Virginievoide • couple • fr
7
2026-10-25 • via Nuitee
L
lambert • couple • be
8
2026-10-25 • via Nuitee
G
Gary • solo_traveller • us
9
A beautiful stay in the heart of Annecy
Pros:

A little hard to find, located above the street on the upper floors of an historic building, and right in the heart of the historic (and tourist-crowded) old town. Room actually had a view of the famous "boat-shaped" building in the middle of the waterway. A little quirky, with reception and breakfast on the second floor only accessible by elevator, but also with a stone spiral staircase tucked away that was a surprising bit of history.

2026-10-24 • via Nuitee
V
Vincenzo • couple • ch
7
2026-10-24 • via Nuitee
I
Isabelle • couple • fr
7
2026-10-23 • via Nuitee
V
Valentina • family_with_children • ch
7
Confortable mais pas exceptionnel
Pros:

La position et la gentillesse du personnel

Cons:

La chambre sentait la fumée quand on est arrivés et la salle de bain serait à renouveler

2026-10-23 • via Nuitee
V
Vanessa • couple • ch
10
2026-10-23 • via Nuitee
T
tamara • couple • fr
7
Pros:

trés bien placé au coeur de la vieille ville, assez simple d'accès et à n'importe quelle heure, proche du parking(hôtel de ville). Très bon petit dej varié.

Cons:

pas du tout insonorisé comme mentionné, tv non connecté.

2026-10-22 • via Nuitee
G
Gregory • family_with_children • ch
8
2026-10-21 • via Nuitee
C
Christa • solo_traveller • au
8
2026-10-20 • via Nuitee
K
Konstantina • couple • ch
9
2026-10-19 • via Nuitee