Hôtel du Palais de l'Isle

Hotels
8.4 (2918 reviews)
13 Rue Perriere , Annecy , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Staff helpfulness
Magical ambiance during Christmas
Cons:
Room size
Amenities need improvement
Cleanliness concerns

Categories

Cleanliness
7.65
Some concerns about room cleanliness and small amenities needing maintenance.
Service
9.15
The staff is reported to be very helpful and kind, enhancing the experience.
Location
9.65
Perfect location reported by many guests, especially for Christmas activities.
Room Quality
7.15
Rooms described as cramped and some not meeting modern standards.
Amenities
8.15
Basic amenities mentioned, but some found to be lacking or small.
Value for Money
8.35
Mixed feelings on pricing versus quality received, especially in certain rooms.
Food and Beverage
8.55
Food quality praised but variety lacking for hot meals.
Overall Experience
8.55
Overall good experience with several positive aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Historic Charm and Modern Comforts

Individually-Decorated Rooms with Scenic Views
Experience the beauty of Annency from your room with views of canals, the medieval castle, or the town. Each room offers satellite TV, WiFi, and a private bathroom for your convenience.

Delicious Breakfast and Relaxing Bar
Start your day with a buffet breakfast at Palais de l’Isle. Unwind with a drink at the bar or grab a snack jar for a quick bite.

Convenient Location and Special Discounts
Located near Lake Annecy and the cathedral, Hôtel du Palais de l'Isle offers easy access to the city's attractions. Enjoy discounted rates at 3 nearby public car parks.

Book your stay now to enjoy a perfect blend of history and comfort at Hôtel du Palais de l'Isle!

Important information:

Children's breakfast price at 8€Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NCY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2918 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.65
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.35
Food and Beverage: 8.55
Overall Experience: 8.55
A
Alexis • family_with_children • ch
7
Pros:

L'emplacement

Cons:

Le fait qu'il n'y ai pas de parking bien qu'il rembourse la nuit dans les parkings publics

2026-05-22 • via Nuitee
J
juan • extended_group • ar
10
Lugar muy recomendable
Pros:

Absolutamente todo

Cons:

Nada

2026-05-22 • via Nuitee
D
Denis • solo_traveller • us
9
2026-05-22 • via Nuitee
B
Beko • couple • ch
9
2026-05-22 • via Nuitee
E
Eddy • couple • gb
8
Great location, very friendly, great value.
Pros:

Everything

Cons:

Nothing

2026-05-21 • via Nuitee
P
Patrick • family_with_children • fr
8
Hotel idéal pour visiter Annecy
Pros:

Etablissement bien situé au coeur de la vieille ville. Prestations de qualitées

Cons:

Absence de parking.

2026-05-21 • via Nuitee
K
Käslin • couple • ch
9
2026-05-20 • via Nuitee
H
Hendrikje • couple • ch
1
2026-05-19 • via Nuitee
P
Pascal • couple • fr
10
Très bon séjour, bien situé dans la vieille ville.
Pros:

La chambre

2026-05-19 • via Nuitee
J
Jose Leonardo • solo_traveller • br
10
Pros:

A Maria é uma pessoa muito especial.

2026-05-18 • via Nuitee
E
Elena • couple • it
7
Hotel con posizione super e personale gentile, colazione buona ma stanza davvero piccola e con soffitto basso, era un po
Pros:

Struttura super centrale

Cons:

Stanza davvero maiuscola e con il soffitto basso

2026-05-18 • via Nuitee
R
Regula • extended_group • ch
7
Pros:

Lage war sehr gut

Cons:

Sehr ringhörig, Nachbarn hat man beim Sprechen verstanden.

2026-05-17 • via Nuitee
K
Kathrine • couple • fr
10
2026-05-17 • via Nuitee
F
Françoise • couple • ch
10
Excellent séjour
Pros:

Tout

Cons:

Les couloirs

2026-05-15 • via Nuitee
F
Francis • couple • be
7
Manque de chance, beaucoup de pluie . Sinon très joli
Pros:

La situation dans le vieux Annecy.

Cons:

Difficulté d’accès en arrivant
Lit 140 trop petit
Bruyant

2026-05-15 • via Nuitee
A
Anna-Clara • couple • se
8
2026-05-15 • via Nuitee
L
Luis • solo_traveller • pr
10
Pros:

Everything

Cons:

Nothing

2026-05-15 • via Nuitee
S
Sandra • solo_traveller • fr
10
Pros:

La ville magnifique, l'emplacement génial et le personnel tres sympathique

Cons:

La pluie 😅😆

2026-05-14 • via Nuitee
F
Fanny • family_with_children • fr
6
2026-05-14 • via Nuitee
M
marie helene • solo_traveller • fr
10
Petit hôtel bien sympa
Pros:

Emplacement parking hôtel de ville proche et pas cher ! Propreté, lit confortable !

Cons:

Rien

2026-05-12 • via Nuitee