Hotel Servigroup Pueblo Benidorm

Hotels
•
Hoteles Servi Group
8.3 (982 reviews)
Ibiza, 17 , Benidorm , es

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Good value for money
Cons:
Noisy rooms
Issues with cleanliness
Limited food variety

Categories

Cleanliness
7.19
Some reviews mentioned issues with cleanliness, including a dirty room and noise from neighboring rooms.
Service
9.16
Most reviews praised the helpful and friendly staff.
Location
9.2
Many reviews highlighted the excellent location.
Room Quality
7.65
Rooms were noted to be small and somewhat noisy.
Amenities
8.18
Facilities like pools were appreciated, although some mentioned limited beer options.
Value for Money
8.64
Reviews indicate good value for price, despite some criticisms.
Food and Beverage
7.69
Food received mixed reviews, with some expressing dissatisfaction over variety.
Overall Experience
8.66
General sentiment was positive, with many noting enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:27

Property Description

Attractive Gardens and Proximity to Levante Beach
Surrounded by beautiful gardens, Servigroup Pueblo Benidorm is a mere 300 meters away from the stunning Levante Beach. Enjoy the lush greenery and a quick walk to the beach for a perfect vacation setting.

Variety of Dining Options and Entertainment
Hotel Servigroup Pueblo Benidorm boasts a restaurant with diverse buffet meals, show cooking, and even options for celiacs. Indulge in the culinary delights at the lounge bar, café, or poolside bar. The entertainment programme featuring shows, live music, and a games room ensures a lively stay.

Comfortable Rooms and Modern Amenities
Relax in spacious rooms equipped with flat-screen satellite TV, free Wi-Fi, and balconies. Stay cool with air conditioning during summer and keep your belongings secure with available safes. The central building and smaller blocks offer a cozy retreat for all guests.

Book your stay at Servigroup Pueblo Benidorm for an unforgettable experience!

Important information:

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

We consider adults to be those 13 years of age or older.

Mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 13 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 7 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 982 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
S
Steve • solo_traveller • gb
10
Pros:

Everything in the hotel

Cons:

Nothing

2026-05-30 • via Nuitee
C
Cassidy • solo_traveller • gb
8
2026-05-28 • via Nuitee
A
Adam • extended_group • gb
8
Great location, great facilities, would stay again!
Pros:

The location of the hotel was ideal and perfect for my group. The breakfast area was great and the facilities (including pools and bars) were brilliant too. A really nice hotel for the area and would happily return.

Cons:

Maria on the front desk was absolutely brilliant & welcoming to the hotel. We found other staff members to be a bit rude & judgemental as we were in a big group of lads. Male receptionists didn’t have much patience for us nor did the male aerobics man. The female lifeguard was also great with us and enjoyed our banter I think!

2026-05-28 • via Nuitee
J
jeffrey • couple • gb
9
Great
Pros:

Great value

Cons:

Very clean

2026-05-27 • via Nuitee
L
lee • couple • gb
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-05-27 • via Nuitee
S
SARAH • couple • gb
10
2026-05-24 • via Nuitee
J
Jason • solo_traveller • gb
10
Excellent staff amazing
Pros:

Location

Cons:

N/A

2026-05-24 • via Nuitee
A
Alex • solo_traveller • nl
8
2026-05-18 • via Nuitee
M
Michael • extended_group • gb
9
2026-05-18 • via Nuitee
C
Craig • solo_traveller • gb
7
Location was good, room was disgusting.
Pros:

Location of the hotel is really good.

Cons:

Room was dirty and smelled of urine from the moment we arrived. Pubic hairs still around the toilet. Room obviously hadn't been properly cleaned. The noise at night with people coming into the block every 5/10mins resonates that loud that it made it impossible to sleep.

2026-05-16 • via Nuitee
C
Carmel McNelly • solo_traveller • gb
9
2026-05-14 • via Nuitee
J
Jason • solo_traveller • gb
10
Absolutely great staff and the whole experience of staying there was great
Pros:

Beautiful

Cons:

Great location

2026-05-14 • via Nuitee
J
James • couple • gb
8
2026-05-13 • via Nuitee
B
Ben • extended_group • gb
8
Great location, rooms ideal for a boys trip. Bathrooms good. Beds reasonably comfortable. Will book again.
Pros:

Yes

Cons:

Nothing

2026-05-12 • via Nuitee
K
Karl • extended_group • gb
8
2026-05-11 • via Nuitee
J
John • solo_traveller • gb
10
Pros:

Friendly staff
Clean room
Good location

Cons:

I wouldn't choose the 1st floor only because of the A/C units outside very noisy
Ok

2026-05-11 • via Nuitee
R
Rodney • solo_traveller • nl
10
2026-05-11 • via Nuitee
O
O'Connell • solo_traveller • ie
10
2026-05-11 • via Nuitee
D
derek • solo_traveller • gb
10
Pros:

Excellent location
Excellent staff
Outstanding breakfast
Refurbished pool area brilliant
Great selection of drinks at bar
Overall Outstanding value for money, we will be looking for an outstanding value for money. we will be booking for the same time next year

Cons:

Can't find a negative

2026-05-06 • via Nuitee
A
Adam • extended_group • gb
10
Pros:

Location ideal.
Great pool facilities and bar area
Friendly staff.
Easily accessible and great value for money

2026-05-04 • via Nuitee