Hotel Servigroup Pueblo Benidorm

Hotels
•
Hoteles Servi Group
8.3 (1061 reviews)
Ibiza, 17 , Benidorm , ES

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Good value for money
Cons:
Noisy rooms
Issues with cleanliness
Limited food variety

Categories

Cleanliness
7.19
Some reviews mentioned issues with cleanliness, including a dirty room and noise from neighboring rooms.
Service
9.16
Most reviews praised the helpful and friendly staff.
Location
9.2
Many reviews highlighted the excellent location.
Room Quality
7.65
Rooms were noted to be small and somewhat noisy.
Amenities
8.18
Facilities like pools were appreciated, although some mentioned limited beer options.
Value for Money
8.64
Reviews indicate good value for price, despite some criticisms.
Food and Beverage
7.69
Food received mixed reviews, with some expressing dissatisfaction over variety.
Overall Experience
8.66
General sentiment was positive, with many noting enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:27

Property Description

Attractive Gardens and Proximity to Levante Beach
Surrounded by beautiful gardens, Servigroup Pueblo Benidorm is a mere 300 meters away from the stunning Levante Beach. Enjoy the lush greenery and a quick walk to the beach for a perfect vacation setting.

Variety of Dining Options and Entertainment
Hotel Servigroup Pueblo Benidorm boasts a restaurant with diverse buffet meals, show cooking, and even options for celiacs. Indulge in the culinary delights at the lounge bar, café, or poolside bar. The entertainment programme featuring shows, live music, and a games room ensures a lively stay.

Comfortable Rooms and Modern Amenities
Relax in spacious rooms equipped with flat-screen satellite TV, free Wi-Fi, and balconies. Stay cool with air conditioning during summer and keep your belongings secure with available safes. The central building and smaller blocks offer a cozy retreat for all guests.

Book your stay at Servigroup Pueblo Benidorm for an unforgettable experience!

Important information:

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

We consider adults to be those 13 years of age or older.

Mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8.3
Based on 1061 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
B
Bernardo • family_with_children • es
10
Muy buena
Pros:

Muy bien y variedad todos los dias

Cons:

La limpieza no fue muy buena sobre todo en los baños

2026-09-14 • via Nuitee
R
Russell • solo_traveller • gb
10
Great location , price and facilities
Pros:

Room , pool , cleanliness

Cons:

Can’t fault

2026-09-13 • via Nuitee
J
Jonathon • solo_traveller • gb
9
2026-09-10 • via Nuitee
T
Tyrone • couple • es
5
Pleasant enough stay but probably won’t stay there again.
Pros:

Location and view from the room. Staff were friendly and accommodating.

Cons:

Shower changed temperature constantly. Lifts didn’t always work properly. Pillows on the bed could be better.

2026-09-10 • via Nuitee
M
Matthew • solo_traveller • gb
10
Pros:

Great staff and a great place to stay

2026-09-07 • via Nuitee
S
sue • extended_group • gb
9
2026-09-07 • via Nuitee
C
Carlos • solo_traveller • pt
9
Pros:

Excelente; diversidade de alimentos a cada dia diferentes; funcionários excelentes;

2026-09-07 • via Nuitee
V
Victor • extended_group • pt
6
2026-09-06 • via Nuitee
A
Ava • solo_traveller • ie
10
Staff were to kind , everything was clean. Very close to everything and just had a wonderful time.
Pros:

Very clean and so close to everything

2026-09-06 • via Nuitee
R
Ryan • solo_traveller • gb
9
2026-09-06 • via Nuitee
C
Cristian • solo_traveller • es
10
Estancia muy ideal en Benidorm
Pros:

No puedo decir muchas cosas malas, buena ubicación, desayuno variado, piscina genial, tiene lo ideal para ubicarte en Benidorm a un precio muy competitivo en un hotel genial, sin vistas pero ideal…

Cons:

No sabría qué decir lo único que me gustaría es alguna opción de en lugar de desayuno incluido almuerzo o cena incluida, para variar porque si sales de fiesta es difícil llegar al horario de el desayuno

2026-09-02 • via Nuitee
S
sid ahmed • solo_traveller • ma
8
Pros:

Localisation propreté service activités

2026-08-30 • via Nuitee
J
Jimena • couple • es
10
2026-08-28 • via Nuitee
T
Thomas • solo_traveller • gb
1
Terrible experience NEVER EVER Again.
Pros:

Nothing they wouldn’t let me check in.

Cons:

The whole expedience was disgraceful

2026-08-28 • via Nuitee
S
SIMONE FERREIRA • solo_traveller • pt
10
Pros:

Variedade de atividades, Simpatia de todos os funcionários, principalmente dos animadores, são excepcionais, amei!!!

Cons:

Nada, tudo perfeito

2026-08-28 • via Nuitee
I
Ian • solo_traveller • gb
10
Very good week
Pros:

Staff and location

Cons:

Nothing

2026-08-28 • via Nuitee
Z
Zayad • solo_traveller • gb
10
2026-08-27 • via Nuitee
J
Jorge • solo_traveller • pt
10
2026-08-26 • via Nuitee
S
Sandra • couple • pt
10
Gostei muito e recomendo
Pros:

Localização, e o hotel agradável

Cons:

Não limpam as varandas !

2026-08-24 • via Nuitee
F
Florin • solo_traveller • it
5
Cons:

Atenzione dove vi fanno alloggiare.
La struttura ha 5 palazzi.
1.Quella messo nelle foto e altri 4 di 4 piani più vechi da 2 stelle.
Abbiamo chiesto una camera in quello di 3 stelle dove abbiamo prenotato e ci hanno detto che non sono più le camere.
Dal aria condizionata di questa camera usciva un odore di muffa.

2026-08-24 • via Nuitee