Hotel Servigroup Torre Dorada

Hotels
•
Hoteles Servi Group
8.4 (856 reviews)
Avilés, 2 (la Cala) , Benidorm , es
+34 965 85 42 50

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean premises
Great food
Cons:
Issues with room service
Long distance to the beach
High parking fees

Categories

Cleanliness
8
Several reviews mentioned cleanliness favorably, but one review noted issues with the service of rooms.
Service
9
Hotel staff were described as very friendly and helpful, contributing positively to the experience.
Location
8.5
Location received mixed reviews; some enjoyed it while others mentioned challenging access.
Room Quality
8.5
Rooms were generally described positively, with a few mentions of cleanliness issues.
Amenities
8.5
Amenities such as the pool had enough sun loungers, indicating good provision.
Value for Money
8.2
Value for money is seen as decent although some concerns were raised about extras like parking fees.
Food and Beverage
8
Food was well-rated with some comments on repetition and occasional quality issues.
Overall Experience
8.5
Guests generally enjoyed their stays with favorable mentions about staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:28

Property Description

Scenic Views and Leisure Activities

Hotel Torre Dorada offers stunning views of the sea, mountains, and Terra Mítica Theme Park. Guests can relax by the outdoor pool, sunbathe on the terrace, or stroll through the garden for a peaceful retreat.

Entertainment and Family-Friendly Amenities

During the summer, enjoy a vibrant entertainment program with live shows and activities. Kids can have a blast at the children's club and play area. Plus, stay connected with prepaid internet access and computers available at the reception.

Modern Comfort and Culinary Delights

Indulge in spacious rooms with balconies boasting picturesque views. Rooms are equipped with satellite TV, en suite bathrooms, and optional air conditioning. Savor buffet meals with show cooking at the restaurant, and unwind at the lounge, cocktail bar, or terrace bar.

Book now for an unforgettable stay at Hotel Torre Dorada!

Important information:

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

No refunds will be made for early check outs.

Hotel Servigroup Torre Dorada considers people 13 years of age or older to be adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 7 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 13 per day.

Location

Guest Reviews

8.4
Based on 856 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.5
P
Pedro • couple • pt
8
Um lugar de paz e diversão.
Pros:

Adoramos a comida, tinha imensa variedade e qualidade. O pessoal era todo simpático, disponível e ativos. O quarto estava limpo e organizado. A piscina sempre limpa.

Cons:

No geral, não houve nada que não tivéssemos gostado. Estava tudo dentro do esperado.

2026-07-25 • via Nuitee
A
Alimayu • couple • gb
3
Cons:

I paid for the same type of room as my friends. But because I arrived before my roommate the hotel put me in worse room downstairs. I paid the same amount as my friends who were all on the 8/9th floor with nice views yet I was out in a basic room on the first floor. I was not pleased. And neither was my wife

2026-07-25 • via Nuitee
N
Narelys • couple • es
8
2026-07-24 • via Nuitee
C
Cristina • family_with_children • es
7
Hotel para personas jóvenes.
Pros:

La comida estaba buena y en la piscina no se estaba mal, aunque el agua como en todas estaba muy caliente.

Cons:

Dónde está. Para ir a la playa hay que bajar 240 escalones, y bajar bien… pero subir cargado y con todo el calor se hace pesado. También hay una rampa, pero se tarda más. No es cómodo para una estancia de más de dos días.
Además, las camas eran individuales y son de 90 para una persona grande no cabe en ella, si te giras te caes.

2026-07-23 • via Nuitee
G
gino • solo_traveller • ar
9
Pros:

Vistas y ubicación

Cons:

Demasiado tiempo de espera en el check in

2026-07-23 • via Nuitee
O
Oksana • family_with_children • es
8
Відпочивали сімʼєю з дитиною і в загальному нам сподобалось.
Pros:

Гарний готель, чудова, смачна, свіжа та різноманітна їжа, номер був з балконом з видом на море це чудові краєвиди. Цікаві розваги в готелі як для дітей так і дорослих. Чудовий Делфі від якого в діток світяться очі, море вражень, і хочеться повернутись ще.Також є басейн де можна гарно провести час.

Cons:

один мінус трішки далеко до моря, але можна спускатись сходами тоді буде швидше а можна іти пішки дорогою. Було б чудово якби хоч проста вода на обід і вечерю була включена в повний пансіон

2026-07-22 • via Nuitee
D
Dragos S. • solo_traveller • gb
10
Best hotel for all
Pros:

The hotel deserves much more than 3 stars. Everything was exceptional: the accommodation conditions, the cleanliness, the access with the elevators. Very friendly staff and delicious breakfast (varied menu for all tastes).

Cons:

I don't have any complaints

2026-07-22 • via Nuitee
M
Myriam • solo_traveller • es
9
Pros:

Buena ubicación, excelente atención lo recomiendo

2026-07-22 • via Nuitee
C
Carlos • couple • es
9
Pros:

buffet de comida variado
estaba todo bien hecho y siempre recien hecho

2026-07-21 • via Nuitee
M
Maria • couple • es
1
2026-07-20 • via Nuitee
M
Miriam • solo_traveller • se
10
Buenas vacaciones en familia
Pros:

El hotel es bonito,limpio y la comida variada y muy buena

Cons:

El WiFi funciona fatal.Hemos estado 8 días y hemos usado casi todo el tiempo nuestros datos.

2026-07-15 • via Nuitee
C
Cristhian • couple • es
10
Excelente
Pros:

Todo, una excelente atención, muy bonito todo perfecto!

2026-07-14 • via Nuitee
M
Mario • solo_traveller • es
8
Pros:

Las vistas

Cons:

Para bajar/subir a la playa hay casi 180 escalones. Una paliza

2026-07-13 • via Nuitee
A
Alexandru • solo_traveller • es
10
Pros:

Las vistas desde mi habitación,el balcón,preciosas,la comida muy buena.

Cons:

El orario de las comidas,adaptado para el turismo extranjero y no para el turismo nacional.

2026-07-13 • via Nuitee
I
Isabel • solo_traveller • es
9
2026-07-11 • via Nuitee
D
Davide • solo_traveller • it
10
2026-07-10 • via Nuitee
M
Maria del Mar • extended_group • es
9
Pros:

Todo genial, tuve un problema con la reserva y me lo gestionaron muy bien.

Cons:

Nada.

2026-07-10 • via Nuitee
A
Anders • solo_traveller • se
9
I am satified. Thanks
Pros:

Everything was beatiful. The only negative was that it was high crosstalk between rooms. Difficult to sleep early, meaning before 22.

2026-07-07 • via Nuitee
C
Canovas Chico • family_with_children • es
10
2026-07-07 • via Nuitee
J
josenico123 • solo_traveller • es
3
Pros:

No mucho lo calidad precio muy caro lo a

Cons:

La comida y los destinos y las cenas no valen gran cosas yo no lo tecomendaba

2026-07-06 • via Nuitee