Hotel Servigroup Torre Dorada

Hotels
•
Hoteles Servi Group
8.4 (911 reviews)
Avilés, 2 (la Cala) , Benidorm , ES

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean premises
Great food
Cons:
Issues with room service
Long distance to the beach
High parking fees

Categories

Cleanliness
8
Several reviews mentioned cleanliness favorably, but one review noted issues with the service of rooms.
Service
9
Hotel staff were described as very friendly and helpful, contributing positively to the experience.
Location
8.5
Location received mixed reviews; some enjoyed it while others mentioned challenging access.
Room Quality
8.5
Rooms were generally described positively, with a few mentions of cleanliness issues.
Amenities
8.5
Amenities such as the pool had enough sun loungers, indicating good provision.
Value for Money
8.2
Value for money is seen as decent although some concerns were raised about extras like parking fees.
Food and Beverage
8
Food was well-rated with some comments on repetition and occasional quality issues.
Overall Experience
8.5
Guests generally enjoyed their stays with favorable mentions about staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:28

Property Description

Scenic Views and Leisure Activities

Hotel Torre Dorada offers stunning views of the sea, mountains, and Terra Mítica Theme Park. Guests can relax by the outdoor pool, sunbathe on the terrace, or stroll through the garden for a peaceful retreat.

Entertainment and Family-Friendly Amenities

During the summer, enjoy a vibrant entertainment program with live shows and activities. Kids can have a blast at the children's club and play area. Plus, stay connected with prepaid internet access and computers available at the reception.

Modern Comfort and Culinary Delights

Indulge in spacious rooms with balconies boasting picturesque views. Rooms are equipped with satellite TV, en suite bathrooms, and optional air conditioning. Savor buffet meals with show cooking at the restaurant, and unwind at the lounge, cocktail bar, or terrace bar.

Book now for an unforgettable stay at Hotel Torre Dorada!

Important information:

Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

No refunds will be made for early check outs.

Hotel Servigroup Torre Dorada considers people 13 years of age or older to be adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8.4
Based on 911 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.5
B
Baenas Mico • solo_traveller • es
10
Pros:

El personal del hotel y la instalaciones

2026-09-14 • via Nuitee
P
Peter • solo_traveller • gb
10
Pros:

Clean food was nice good hotel beach just down the hull

2026-09-11 • via Nuitee
J
Jorge • couple • es
9
2026-09-09 • via Nuitee
A
AMMAR • family_with_children • dz
9
A refaire
Pros:

L accueil le personnel la propreté tout et la piscine merci à vous tous très bon séjour

2026-09-08 • via Nuitee
P
perlaza marin • solo_traveller • es
9
2026-09-08 • via Nuitee
P
Paucar • solo_traveller • es
10
Pros:

El personal de todo el hotel, amable . Piscina, animación y zonas confortables.

Cons:

Está lejos del Centro, aunque se puede optar por el autobús urbano

2026-09-07 • via Nuitee
K
Kateryn • couple • es
8
Cons:

Las fundas de las almohadas estaban sucias. Habían cabellos en los baños el aseo demasiado regular

2026-09-07 • via Nuitee
H
HEIDY DANIELA • family_with_children • es
10
La verdad como tal en instalación y comodidad recomiendo el Hotel lo único es que los que vayan con bebés y con cochecit
Pros:

La verdad todo,instalaciones,desayuno

Cons:

Lo que no me gustó fue que igual las habitaciones todas son costosas y que en la económica en la nevera no hubiera ni una botella con agua, además hagamos una habitación frente al mar y por lo menos debería haber en el refri una botella con agua o una Coca-Cola

2026-09-07 • via Nuitee
M
Miguel Eladio • solo_traveller • es
1
2026-09-07 • via Nuitee
M
Misha-Lee • family_with_children • es
6
Was a decent stay and the breakfast was ok. Value for the money is not ok. I felt it was very expensive for what it actu
Pros:

Staff was friendly and helpful

Cons:

At the pool there is a sign that says no burkinis allowed. I don’t think it’s ok to be xenophobic

2026-09-06 • via Nuitee
C
Cecilia • couple • es
5
Normal
Pros:

El personal la atención

Cons:

La habitación mal no era de cama doble

2026-09-06 • via Nuitee
W
Wendy • solo_traveller • es
10
Un 10/10
Pros:

No se si me gustó mas, la ubicación, la excelente atención, la deliciosa comida o la limpieza de la habitación. Todo, todo T O D O, excelente. Será nuestro hotel en benidorm de ahora en adelante.

Cons:

Nos ha encantado TODO.

2026-09-06 • via Nuitee
E
Elio • couple • pt
8
Sítio a voltar
Pros:

Excelente ambiente, pequeno almoço razoavel

Cons:

Quarto demasiado simples

2026-09-06 • via Nuitee
P
Pedro • family_with_children • pt
6
2026-09-06 • via Nuitee
M
María Rocío • solo_traveller • es
9
2026-09-05 • via Nuitee
J
JUAN PASCUAL • family_with_children • es
9
Pros:

Hotel sin grandes lujos, pero muy limpio, comida variada y de buena calidad. Personal muy amable.

Cons:

Para llegar a la playa hay que bajar/subir una cuesta.

2026-09-03 • via Nuitee
V
Vicente • solo_traveller • es
6
2026-09-01 • via Nuitee
H
Helen • couple • es
6
ok
Pros:

The hotel is dated and the room basic and at the top of hill. Breakfast was ok and enough there.

Cons:

the price was 236.16 euros for one night!!! i must say i have paid less for better accommodation. The hotel although dated, was very clean.

2026-08-31 • via Nuitee
Łukasz • couple • pl
1
2026-08-30 • via Nuitee
B
Bibiana Carolina • solo_traveller • es
10
2026-08-29 • via Nuitee