Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Uncomfortable beds

Categories

Cleanliness
6.53
There are several mentions of poor cleanliness, such as 'scarsissima pulizia della stanza' and 'Bagno con i capelli dei ospiti precedenti'.
Service
9
The staff received positive feedback, with several mentions of 'cordiale' and 'professionale' service.
Location
9.04
The location was frequently praised for being convenient, close to transportation and central attractions.
Room Quality
5.99
There were complaints regarding room size and comfort, like 'letto scomodo' and 'camera piccola'.
Amenities
7.02
Some mentions of lacking amenities such as 'bagno retrò' and suggestions for improvements.
Value for Money
8.98
Value for money was generally considered good, particularly with mentions of 'ottimo rapporto qualità prezzo'.
Food and Beverage
7.53
There are mixed reviews on breakfast, noted as basic but decent; 'colazione ottima' and 'very basic'.
Overall Experience
7.5
Overall experiences are mixed with positive sentiments but significant issues in cleanliness and room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:59

Property Description

Convenient Location
Hotel Colombo is conveniently located near the Central Railway Station and the Duomo in the historic center of Naples. Situated in a restricted-traffic area, it offers easy access to the harbor and key landmarks like San Gregorio Armeno and the underground ruins of Naples.

Comfortable Accommodations
Guest rooms at Hotel Colombo are both pleasant and functional, providing modern amenities such as satellite TV for your comfort. The rate includes a delicious continental buffet breakfast to start your day right. Additionally, unwind at the hotel's lounge bar after a day of exploring the city.

Warm Hospitality
As a family-run establishment, Hotel Colombo prides itself on offering personalized service. The owners are dedicated to ensuring your stay is enjoyable, with a 24-hour reception desk available for any assistance you may need.

Book your stay at Hotel Colombo for a memorable and convenient Naples experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    People 6 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1874 reviews
Cleanliness: 6.53
Service: 9
Location: 9.04
Room Quality: 5.99
Amenities: 7.02
Value for Money: 8.98
Food and Beverage: 7.53
Overall Experience: 7.5
L
lamas De la Vega • solo_traveller • it
10
2026-05-30 • via Nuitee
Dr. Ari Salihi • solo_traveller • iq
5
2026-05-28 • via Nuitee
M
Mariano • solo_traveller • cl
3
2026-05-27 • via Nuitee
E
Eryılmaz • couple • tr
9
2026-05-27 • via Nuitee
M
Małgorzata • solo_traveller • pl
8
2026-05-27 • via Nuitee
A
Alexandr Patrovský • solo_traveller • cz
9
2026-05-24 • via Nuitee
C
christiaan • solo_traveller • nl
7
2026-05-24 • via Nuitee
H
Heidi • couple • gb
7
We had a lovely time, staff great, very clean but very small room
Pros:

Staff were all very friendly, great location, simple tidy rooms

Cons:

Room was very small and the shower was even smaller, my 6ft 4 boyfriend could barely move

2026-05-24 • via Nuitee
J
Jelena • couple • rs
6
2026-05-19 • via Nuitee
J
Joanna • solo_traveller • gb
3
I stay often in various hotels, this was not a good one. I would not advise my enemy to stay there.
Pros:

Location, short distance to the train station and useful if you travel a lot around.

Cons:

The property claims it provides 3 star accommodation , but it’s not. If you are fancy to sleep on the plastic mat instead ma proper mattress protector, use a shower with broken hand, which falls on your head, when then it’s your place. 3star hotel definitely NOT. It’s more like a cheap guest house to accommodate large groups .

2026-05-18 • via Nuitee
N
Norbert • solo_traveller • hu
8
2026-05-18 • via Nuitee
M
Marco Elia • solo_traveller • it
7
2026-05-18 • via Nuitee
R
Roberto • couple • it
8
2026-05-18 • via Nuitee
P
Patricia • couple • it
6
Pros:

Excelente ubicación y trato del personal

Cons:

Demasiado ruido dentro de las instalaciones

2026-05-17 • via Nuitee
S
silvinci • solo_traveller • ar
8
Pros:

Ubicacion cerca de zona historica y terminal de trenes

Cons:

La zona de la ducha.demasiado chica

2026-05-17 • via Nuitee
A
Andrea Freitas • solo_traveller • br
9
Pros:

Excelente localização e instalações confortáveis, apesar do quarto ser pequeno. Bom custo benefício.

2026-05-16 • via Nuitee
S
Sarwat • solo_traveller • gb
7
2026-05-14 • via Nuitee
C
Christina • solo_traveller • gb
9
Basic but clean & comfortable & easy to get to, staff friendly & helpful.
Pros:

Close to station and only a short walk to some of the main streets of Naples. Friendly, helpful staff. Ideal quick overnight stop when my flight was cancelled. Close to airport transfer bus which is what I wanted.

Cons:

Felt a little unsafe walking to & from the property as a single female but probably should have researched area before booking.

2026-05-13 • via Nuitee
A
Angela • solo_traveller • it
10
2026-05-12 • via Nuitee
A
Ana Patricia • family_with_children • it
7
Otimo custo beneficio
Pros:

Localizaçao perto da estaçao de trem, café da manha e equipe

Cons:

para o que paguei achei otimo o custo beneficio porem é um hotel simples, isso significa que nao se pode ter muitas expectativa!

2026-05-11 • via Nuitee