Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Uncomfortable beds

Categories

Cleanliness
6.53
There are several mentions of poor cleanliness, such as 'scarsissima pulizia della stanza' and 'Bagno con i capelli dei ospiti precedenti'.
Service
9
The staff received positive feedback, with several mentions of 'cordiale' and 'professionale' service.
Location
9.04
The location was frequently praised for being convenient, close to transportation and central attractions.
Room Quality
5.99
There were complaints regarding room size and comfort, like 'letto scomodo' and 'camera piccola'.
Amenities
7.02
Some mentions of lacking amenities such as 'bagno retrò' and suggestions for improvements.
Value for Money
8.98
Value for money was generally considered good, particularly with mentions of 'ottimo rapporto qualità prezzo'.
Food and Beverage
7.53
There are mixed reviews on breakfast, noted as basic but decent; 'colazione ottima' and 'very basic'.
Overall Experience
7.5
Overall experiences are mixed with positive sentiments but significant issues in cleanliness and room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:59

Property Description

Convenient Location
Hotel Colombo is conveniently located near the Central Railway Station and the Duomo in the historic center of Naples. Situated in a restricted-traffic area, it offers easy access to the harbor and key landmarks like San Gregorio Armeno and the underground ruins of Naples.

Comfortable Accommodations
Guest rooms at Hotel Colombo are both pleasant and functional, providing modern amenities such as satellite TV for your comfort. The rate includes a delicious continental buffet breakfast to start your day right. Additionally, unwind at the hotel's lounge bar after a day of exploring the city.

Warm Hospitality
As a family-run establishment, Hotel Colombo prides itself on offering personalized service. The owners are dedicated to ensuring your stay is enjoyable, with a 24-hour reception desk available for any assistance you may need.

Book your stay at Hotel Colombo for a memorable and convenient Naples experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Location

Guest Reviews

7.7
Based on 1974 reviews
Cleanliness: 6.53
Service: 9
Location: 9.04
Room Quality: 5.99
Amenities: 7.02
Value for Money: 8.98
Food and Beverage: 7.53
Overall Experience: 7.5
F
Francisco • solo_traveller • fr
6
Pros:

Bonne localisation

Cons:

Très vieux et non bien adapté

2026-08-15 • via Nuitee
V
Vojtěch • couple • cz
8
Pros:

Location close to the train station and city center. Sufficient breakfast. Clean rooms with air conditioning. Possibility to store luggage on the last day.

Cons:

The day receptionist told us that we could keep our room keys with us. The night receptionist was rude to us because he said that the keys had to be left at the reception.

2026-08-11 • via Nuitee
S
Seraphin • solo_traveller • it
9
2026-08-10 • via Nuitee
K
Klaus • solo_traveller • at
9
2026-08-09 • via Nuitee
M
Michał • solo_traveller • pl
10
Pros:

Amazing stay

2026-08-09 • via Nuitee
E
Emilia Evelyn • solo_traveller • de
9
2026-08-08 • via Nuitee
B
Beatriz • couple • pt
6
2026-08-07 • via Nuitee
N
NAYDENOVA • couple • bg
10
Pros:

Wonderful experience and exceptional hospitality!
Our stay was simply amazing! The hotel itself is lovely, but what truly makes it special is the team working there. Everyone was extraordinarily kind, welcoming, and always eager to help with a warm smile. They made us feel genuinely cared for from the moment we arrived until the very end.
Everything was maintained with high attention to detail, and the personal warmth of the staff made our trip unforgettable. We would love to return and highly recommend it to anyone visiting!

2026-08-07 • via Nuitee
N
Neda • solo_traveller • be
9
2026-08-07 • via Nuitee
B
bruno • solo_traveller • it
9
Pros:

Hotel di ottimo livello per il prezzo davvero contenuto richiesto.
Pulizia ottima, camera singola in po'' piccola ma con tutto l'occorrente ( aria condizionata, TV, cassaforte, frigorifero ).

Colazione valida

2026-08-04 • via Nuitee
V
viktorija • solo_traveller • lt
10
Pros:

Location

2026-08-04 • via Nuitee
J
joly • solo_traveller • fr
5
Pros:

Les personnelles sont très sympa, rien à dire mais

Cons:

Salle de bain nulle, douche plein de moisissures, le poignet de douche qui tombe tous les équipements sont vieux des années 80 , Hotel Ne mérite jamais 3 étoiles

2026-08-03 • via Nuitee
M
McGovern • couple • gb
10
2026-08-02 • via Nuitee
J
Jorgelina • solo_traveller • es
5
Pros:

nada

Cons:

la ubicación del hotel horrible

2026-08-02 • via Nuitee
T
TATSUNOSUKE • solo_traveller • jp
8
眠れたらオッケー
Pros:

駅から近くて、スタッフが親切

Cons:

部屋は狭く　備品はナシ

2026-08-02 • via Nuitee
M
Mustafa • solo_traveller • tr
7
Fiyat için olabilir ama beklentimiz çok olmasın
Pros:

Temizdi sorun yok,konumu çarşıya yakındı ama asıl çarşısına biraz uzaktı,çalışanlar iyiydi sorum yok ama gece çalışan adam fazla kabaydı.Klima eskiydi ama çalışıyordu

Cons:

gece çalışan adam fazla kabaydı içeri girerken zile basıp giriyorsunuz adam uyuyor kalkıyor kapıyı açıyor anahtarı masanın üzerine koyup geliyor,gelirken anahtarı getirmiyor çok ilginç. kahvaltıda sadece kuruvasan reçel yiyebilirsiniz başka hiçbir şey yok,yatak rahat değildi çökmüştü resmen.

2026-07-24 • via Nuitee
J
Jordi • extended_group • es
10
2026-07-23 • via Nuitee
J
Johannes • solo_traveller • nl
8
Good choice if you want to be close to the main transport hubs and the center.
Pros:

Very friendly and helpful staff. The hotel is located on a side street off Corso Umberto I, near the Garibaldi Square It's a 7-10 minute walk to the main train station and airport bus stop. The Line 1 metro station is also nearby. There are restaurants, cafes, and street markets in the area. The neighborhood might seem a bit seedy at night, but it's safe to walk. The hotel offers a breakfast with a relatively large selection of food and drinks, unlike typical Italian breakfasts. The room was clean, and my bed was comfortable. The hotel is accessible from two different streets. It's reasonably priced and a good choice if you want to be close to the main transport hubs and the center of Naples..

Cons:

The only downside is that the hotel is spread across several old buildings. There is an elevator, but still a lot of stairs. My room was a single room, which was a bit cramped because the bathroom wall made the room very narrow towards the small window.

2026-07-22 • via Nuitee
D
Dominika • solo_traveller • pl
10
2026-07-21 • via Nuitee
E
Eszter • couple • hu
7
Nagyon rossz környék, de ár-érték arányban egy jó szállás 1-2 éjszakára!
Pros:

A délelőttös kollégák általi fogadtatás, közvetlenségük, jófejségük. A légkondi ilyen hőségben elengedhetetlen, így az is jól jött.

Cons:

Habár látszott, hogy azért takarítanak, de ennek ellenére pormacskák fogadtak a padlón. Illetve a zuhanyból hol meleg, hol hideg víz jött, illetve az egész fürdőszoba állapotán lenne mit javítani, de ez sem annyira nagy negatívum, mert ár-érték arányban megfelelő volt. A kollégák közti kommunikáció fejlesztendő, mert amit az egyikkel megbeszéltünk, arról a másik nem tudott és felháborodott.

2026-07-21 • via Nuitee