Ellen Kensington

Hotels
8.1 (2759 reviews)
18-26 Barkston Gardens , London , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Limited breakfast selection

Categories

Cleanliness
7.74
Several reviews mention superficial cleaning and cleanliness issues.
Service
9.21
Consistently praised for friendly and helpful staff.
Location
9.25
Described as convenient and well-situated for public transport.
Room Quality
7.2
Multiple reviews indicate rooms are small and some amenities not functioning properly.
Amenities
8.23
Good basic amenities but lacking in some comforts like USB ports.
Value for Money
7.69
Rooms and service do not match the level of expense expected.
Food and Beverage
7.24
Breakfast selection is limited, with various complaints about quality.
Overall Experience
8.21
Mixed feelings but overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:38

Property Description

Luxurious Accommodation: Enjoy air-conditioned rooms with city views and modern amenities including free WiFi and a private bathroom.

Convenient Location: Situated in the heart of London, close to popular attractions like the Natural History Museum and Victoria and Albert Museum.

Exceptional Services: Experience top-notch services with a 24-hour front desk, concierge assistance, and a bar for relaxing evenings.

To book your stay at Ellen Kensington and indulge in luxury and comfort, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.1
Based on 2759 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.21
S
Sally couple gb
9
2026-07-04 via Nuitee
S
Sofia family_with_children gb
9
2026-07-04 via Nuitee
P
Pauline couple be
7
2026-07-03 via Nuitee
E
Esther solo_traveller nl
10
2026-07-03 via Nuitee
A
Amine solo_traveller es
10
Ideal Location for a nice stay at the heart of London.
Pros:

The location (excelent), cleanliness of the rooms, the front desk team (Day and Night, friendly and professional).

Cons:

Nothing - I really liked my stay there for a short business tip. CAn be for holidays too, as this is super wel located.

2026-07-02 via Nuitee
E
Emer couple gb
8
Good stay, lovely staff, good breakfast and great lication
Pros:

Location great for wimbeldon!

Cons:

Room very small

2026-07-02 via Nuitee
D
Dawn solo_traveller us
9
Very nice rooms and staff was very helpful
Pros:

Quiet area and very close to Earl’s court tube station

2026-07-02 via Nuitee
E
Edyta couple pl
10
Pros:

Lokalizacja i okolica świetna, wystrój wnętrza super, pyszne śniadanie, personel bardzo miły i pomocny

2026-07-02 via Nuitee
C
Caroline family_with_children us
10
Great place to stay in London. Comfortable bed. Close acces to underground and buses. AC was a bless
Pros:

Staff was professional and helpful. AC was a blessing. Breakfast was tasty. Location was amazing!

Cons:

if we could stay longer!

2026-07-02 via Nuitee
J
Jenna couple gb
4
A boutique experience that didn’t add up
Pros:

Great location and easy to find.
The property looked lovely and appealing on arrival

Cons:

As we arrived, the reception team had given another guest collecting their luggage, someone who else’s Louis Vuitton Carrier. It was concerning that they didn’t even look concerned of what could have been a critical error.

Sadly it says air conditioning- it’s either not working properly or not ever working. Again, reception didn’t seem surprised and offered 2 very old fans which did next to nothing in a heatwave.

2026-07-01 via Nuitee
S
SparcleSoRandom solo_traveller pt
8
2026-07-01 via Nuitee
R
Richard solo_traveller gb
8
2026-07-01 via Nuitee
A
Anthony couple us
10
Lovely hotel, I would definitely stay here again
2026-07-01 via Nuitee
H
HELEN couple gb
8
Gorgeous views over the garden - great location
Pros:

Fresh and well maintained - a cozy London hotel

Cons:

No complaints

2026-06-30 via Nuitee
A
Amanda couple gb
10
Stylish elegant hotel which I will definitely return to . Best hotel experience
Pros:

Beautiful hotel , very tasteful decor , scrupulously clea staff very professional yet warm and friendly.excellent location for sightseeing and transport links.

Cons:

Everything was perfect.

2026-06-30 via Nuitee
M
Mcmaster couple gb
10
Surpassed expectations
Pros:

Clean comfortable friendly

Cons:

Air conditioning is noisy - but room was very cool
Shower doesn’t have a curtain and everything gets wet
Take an eye mask with you as there are lots of annoying lights you can’t switch off

2026-06-30 via Nuitee
D
David family_with_children gb
9
Excellent stay in a lovely hotel, warm and welcoming staff!
Pros:

Good location, lovely welcome, hotel really well appointed and clean.
Room to a good standard with everything we needed, comfy mattress!

Cons:

Nothing to be honest, was great!

2026-06-30 via Nuitee
R
Richard solo_traveller gb
10
Pros:

Location, high spec of hotel.

Cons:

Nothing.

2026-06-29 via Nuitee
Z
Zaid solo_traveller us
8
2026-06-29 via Nuitee
M
Martin couple ch
7
Pros:

Near the U-Bahn station, quiet area, close to a great pub

Cons:

The room for two is on the small side, but fine for a city break

2026-06-29 via Nuitee