Arthotel ANA Gala, Trademark Collection by Wyndham

Hotels
•
Trademark
7.2 (2556 reviews)
Viriotgasse 5 , Vienna , at
+43 1 310083711

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Unpleasant service experiences

Categories

Cleanliness
4.91
Numerous reviews highlighted issues with cleanliness, including dust, hair, and stains.
Service
8.38
Some positive mentions of staff were overshadowed by rude service experiences, but still noted as average for hotel standards.
Location
8.92
The location received praise for being convenient despite other issues with the hotel.
Room Quality
6.87
Rooms were noted as old and dirty with various complaints about amenities.
Amenities
7.4
Amenities were lacking as advertised items were missing and some rooms were not up to standard.
Value for Money
7.36
Given the poor condition and service, guests felt it did not represent good value for money.
Food and Beverage
7.91
Breakfast options were mentioned but described as weak.
Overall Experience
5.88
Overall, guests reported a very negative experience citing numerous complaints and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:26

Property Description

Luxurious 4-Star Accommodation in Vienna

Convenient Location: Situated in the quiet district of Alserground, just a short walk from the Nußdorfer Straße Metro Station, making it easy to explore Vienna.

Modern Amenities: The air-conditioned rooms are equipped with a flat-screen cable TV, minibar, and a private bathroom, ensuring a comfortable stay.

Additional Perks: Enjoy a 24-hour reception, a delicious breakfast buffet each morning, and complimentary bike rentals during the warmer months, adding convenience and value to your stay.

Experience the elegance and convenience of Arthotel ANA Gala - book your stay now for a memorable Vienna getaway!

Important information:

Please note that parking spaces are limited and is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

7.2
Based on 2556 reviews
Cleanliness: 4.91
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 5.88
M
MICHEL • family_with_children • fr
7
Cons:

La clim ne fonctionnait pas bien

2026-09-12 • via Nuitee
R
Ramsay • couple • gb
8
2026-09-12 • via Nuitee
D
Dander • solo_traveller • at
4
Cons:

Kein Klimaanlage und Schimmel im Bad

2026-09-12 • via Nuitee
A
Ahvan • solo_traveller • at
5
2026-09-10 • via Nuitee
T
Tatjana • solo_traveller • at
4
2026-09-09 • via Nuitee
S
Sorici • solo_traveller • ro
9
Pros:

Faptul că este aproape de mijloacele de transport în comun și aproape de un supermarket Billa, ca poziționare, iar ca facilități, micul dejun 16 euro de persoana, foarte bun, camera și baia curata.

Cons:

Nu am de reproșat.

2026-09-07 • via Nuitee
F
Fabrizio • solo_traveller • it
6
Pros:

La vicinanza hai servizi della citta'

Cons:

Il parcheggio un po' stretto

2026-09-07 • via Nuitee
U
Ufuth • family_with_children • gb
1
Pros:

No ac the dullest breakfast selection and staff don’t have a clue what to do.

Cons:

Everything needs to change in this sh** hole.

2026-09-07 • via Nuitee
A
anna • solo_traveller • at
8
Pros:

Unkompliziert check in- check out
Sehr freundlich

2026-09-06 • via Nuitee
I
Ionut.B. • solo_traveller • ro
7
Pros:

- amplasarea buna fata de transportul public
- personal amabil
- salteaua patului

Cons:

- camera mica
- antifonare slaba
- mobilier, baie, lift ( interiorul hotelului) degradate, care necesita renovari/ inlocuiri
- raport calitate-pret nejustificat

2026-09-06 • via Nuitee
O
Oliwia • couple • pl
1
2026-09-03 • via Nuitee
A
Alexander • solo_traveller • bg
8
2026-09-03 • via Nuitee
B
baiu • extended_group • it
10
2026-09-03 • via Nuitee
M
Máté • solo_traveller • hu
10
2026-09-03 • via Nuitee
M
Martyna • family_with_children • pl
1
Zdecydowanie nie polecam tego hotelu. W pokoju było brudno, panował nieprzyjemny zapach i ogromny zaduch. Klimatyzacja,
Pros:

Nic

Cons:

Brudno, duszno, smierdzialo, klimatyzacja nie działała. Nie polecam

2026-09-02 • via Nuitee
T
Tadeus • couple • de
6
Licht und Schatten, kein erneutes Übernachten in einem Zimmer mit solch einem versifften Teppich!
Pros:

historisches Hotel mit stilgerechten Tapeten und Stuckleisten - schön!

Cons:

Ich habe noch nie einen so verfleckten Teppichboden in einem Hotelzimmer gesehen, das war schon ekelerregend!
Schwarze Schimmelspuren am Badewannenrand waren ebenfalls nicht sehr geschmackvoll!

2026-09-02 • via Nuitee
C
Charles • family_with_children • gb
7
Lovely place and perfect for a family of 3.
Pros:

Clean and spacious

2026-09-01 • via Nuitee
C
Cristian • solo_traveller • gb
10
I had a wonderful experience staying at Anna Galla Hotel. The staff were extremely kind and accommo
Pros:

I had a wonderful experience staying at Anna Galla Hotel. The staff were extremely kind and accommodating, especially as they accepted my late arrival after midnight without any problem. From the moment I arrived, I felt very welcome.

2026-08-31 • via Nuitee
U
Ute • solo_traveller • de
1
2026-08-30 • via Nuitee
B
Beata • extended_group • pl
5
Nie polecam
Pros:

Śniadanie było ok

Cons:

Hotel już dawno zapomniał o swojej świetności, sierpień i stara nie działająca klimatyzacja, wiatrak w pokoju ale nie radził sobie. Firany chyba od nowego nie wymieniane jakieś 20 lat, brudne strasznie. Łazienka też pozostawia wiele do życzenia jak i ściany w pokoju

2026-08-30 • via Nuitee