Hotel Kaiserin Elisabeth

Hotels
9.2 (2162 reviews)
Weihburggasse 3 , Vienna , at
+43 1 515260

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Pricey on holidays
Room Amenities could improve

Categories

Cleanliness
9.26
Many reviews mention the room was spotlessly clean.
Service
9.73
Customers praise the staff for being friendly, helpful, and courteous.
Location
9.77
The hotel is perfectly situated in the heart of the city with easy access to main attractions.
Room Quality
8.92
Rooms are spacious and comfortable, although some found the bed a bit firm.
Amenities
9.05
Good amenities overall, but the need for disposable slippers and a smart TV was mentioned.
Value for Money
8.21
The hotel was noted to be a bit pricey, especially around holidays.
Food and Beverage
9.26
Breakfast was described as abundant and delicious.
Overall Experience
9.43
Overall, guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:30

Property Description

Luxurious Accommodation
Indulge in elegantly furnished, air-conditioned rooms at Hotel Kaiserin Elisabeth. Enjoy free WiFi, flat-screen TVs, and modern bathrooms with complimentary toiletries.

Prime Location
Located steps away from St. Stephen's Cathedral and Kärtner Straße shopping street, immerse yourself in the heart of Vienna. Explore nearby attractions like the State Opera and Hofburg Imperial Palace.

Exceptional Service
Experience 24-hour front desk assistance and a staff dedicated to making your stay memorable. Start your day with a delicious buffet breakfast and let us help you book tickets to Vienna's top cultural events.

Ready to experience Vienna in luxury? Book your stay at Hotel Kaiserin Elisabeth now.

Important information:

Please note that after arrival, your stay cannot be shortened. Refunds of the rest of the reservation is not possible.

Please note that extra beds must be confirmed by the property prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 4 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2162 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 8.92
Amenities: 9.05
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 9.43
Y
YASUKO • solo_traveller • jp
6
2026-07-25 • via Nuitee
J
Jeppe • couple • dk
4
2026-07-24 • via Nuitee
A
Abdulaziz • solo_traveller • sa
10
2026-07-23 • via Nuitee
D
dilia • family_with_children • ca
9
2026-07-23 • via Nuitee
A
Adrienn • solo_traveller • hu
10
2026-07-22 • via Nuitee
A
Astrid • solo_traveller • au
10
Pros:

Excellent location & staff

Cons:

Mum said her bed was too hard

2026-07-22 • via Nuitee
K
Kathleen • family_with_children • us
9
Highly recommend this beautiful historic hotel; great location!
Pros:

Beautiful hotel, impeccably maintained. Room was spacious and quiet. Bathroom also spacious and had good amount of counter space. Hotel staff was outstanding.

Cons:

We couldn’t make the room dark even with curtains drawn. Pillows are extremely minimal; needed 3 to make one normal pillow. Toilet paper holder cover is annoying.
Breakfast needs more variety (scrambled eggs were horrible, had a bowl of rotten fruit salad) and buffet should be continually restocked. It wasn’t.

2026-07-21 • via Nuitee
L
Laura • couple • us
10
2026-07-19 • via Nuitee
V
victor krasovskiy • couple • ru
9
2026-07-16 • via Nuitee
H
Hana • couple • il
10
Close to the metro and St. Stephen's Cathedral yet quiet at night
Pros:

Excellent breakfast. Comfortable bed and shower. Nice staff

2026-07-16 • via Nuitee
M
monika • couple • pl
10
Bardzo dobre miejsce na wypoczynek po zwiedzaniu miasta
Pros:

Lokalizacja i śniadania.Wygodne łóżko.

Cons:

Wystrój miejscami przekombinowany,utrzymany w stylu Cesarzowej,ale troszkę na siłę.

2026-07-15 • via Nuitee
M
Melek • couple • tr
8
2026-07-15 • via Nuitee
M
MIYOKO • couple • jp
8
2026-07-14 • via Nuitee
S
saadet • family_with_children • tr
7
Pros:

It is very central, stuff is helpful, hotel is clean.

Cons:

The breakfast, the worst part of hotel. Every plate, muh, glass, spoon, fork smell the egg..i couldn’t ear anything cus of this smell. I asked for tea, empty mug was smell was coming from table. So pls take an action.

2026-07-13 • via Nuitee
E
Esra • couple • tr
9
2026-07-13 • via Nuitee
A
Angelika F. • solo_traveller • de
8
Pros:

Die Nähe zu vielen Sehenswürdigkeiten ist wirklich sehr gut, alles kann man erlaufen.
Die Mitarbeiter sind freundlich und helfen bei Fragen gern.

2026-07-12 • via Nuitee
F
Francesco Raphael • solo_traveller • it
9
Un posto kitsch tipicamente in stile viennese, ma raffinato
Pros:

L’atmosfera è anche la colazione

Cons:

La camera era un po’ troppo piccola, forse c’era qualche chiazza sulle maniglie, un po’ più di polizia non guasterebbe

2026-07-09 • via Nuitee
B
Bernd • solo_traveller • it
10
Perfekt
Pros:

Sehr gut ! Alles !

Cons:

Nichts !

2026-07-08 • via Nuitee
M
Manana • solo_traveller • us
10
Great location, staff and stay at this hotel.
Pros:

Wonderfull location, very clean and friendly hotel.

Cons:

Location, staff and size of the room.

2026-07-08 • via Nuitee
S
Sabine • solo_traveller • at
8
2026-07-06 • via Nuitee