Boutiquehotel Stadthalle by Cocoon

Hotels
9.4 (2708 reviews)
Hackengasse 20 , Vienna , at

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Noise from neighboring rooms
Cleanliness issues noted

Categories

Cleanliness
8.49
Some comments about cleanliness issues, overall standard quality.
Service
9.96
Multiple mentions of helpful and friendly staff.
Location
9.5
Great location for public transport and attractions.
Room Quality
8.95
Rooms described as cozy, though some noise complaints.
Amenities
8.98
Variety of amenities mentioned, including a good breakfast.
Value for Money
9.44
Overall good value considering the quality mentioned.
Food and Beverage
9.99
Breakfast widely praised for quality and variety.
Overall Experience
9.86
Overall positive experience with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:26

Property Description

Eco-Friendly Oasis:
Boutiquehotel Stadthalle prides itself on being a family-run eco-friendly hotel, where sustainability meets comfort. The hotel's unique green oasis, solar-panel-heated water, and rainwater harvesting showcase its commitment to the environment.

Organic Breakfast Delight:
Start your day with an organic buffet breakfast at Boutiquehotel Stadthalle, featuring delicious local products. Whether you prefer the cozy breakfast room, the sunlit winter garden, or the refreshing outdoors, the dining experience is sure to be a highlight of your stay.

Convenient Location and Amenities:
Conveniently located just minutes away from key transportation hubs, this hotel offers easy access to Vienna's city center and top attractions. With a bicycle trail leading to the heart of the city, complimentary bicycle garage, and nearby tram stops, exploring Vienna has never been more convenient.

Book your stay at Boutiquehotel Stadthalle now and experience eco-luxury in the heart of Vienna!

Important information:

Please note that 1 child up to 6 years of age stays free of charge if 2 full-paying adults stay in the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for € 31 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2708 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 9.99
Overall Experience: 9.86
T
Teddy couple fr
5
Bien pour les ecolos qui veulent payer + pour - de confort mais pas ce que nous recherchions.
Pros:

Le personnel , la déco , le jardin verdoyant

Cons:

-literie / oreillers super vieux et plats / 2 couettes 1 personnes pour un lit 2 places
- PAS DE CLIMATISATION ! Attention pour les gens qui réserves alors qu’il fait 32 degrés dehors . Un simple petit ventilateur à disposition dans la chambre
-pas de téléphone pour appeler la réception
-pas de réfrigérateur , mini bar , bouteille d’eau à l’arrivée
-télévision qui capte mal , coupe toutes les 3sc , inutilisable
-salle de bain minuscule de 1m2, juste fermée par un rideau , pas de pression dans la douche
-chambre « vue jardin » avec une photo de lavance = chambre vu moustiquaire au 5eme étage

2026-06-20 via Nuitee
O
Ofri couple il
10
2026-06-20 via Nuitee
B
Bianca solo_traveller at
7
Pros:

Schöne Terasse im Grünen

Cons:

Viel zu kleines Bad

2026-06-19 via Nuitee
N
Nils Hendrik Kröger solo_traveller de
8
Nice choice for a stay over in Vienna
2026-06-18 via Nuitee
K
Karin solo_traveller at
8
Pros:

Die Mitarbeiterinnen waren sehr freundlich und zuvorkommend.

Cons:

Es gibt nichts zu bemängeln.

2026-06-18 via Nuitee
A
Alessandra couple gb
6
Overall acceptable, but the experience didn’t justify the price.
Cons:

The location is decent, with both the metro station and tram stops within a 10-minute walk. However, reaching the city centre takes at least 20 minutes, and the surrounding area felt a bit run-down, particularly in the evening.

The hotel promotes its commitment to sustainability, but at times it felt more like a cost-saving measure than a genuine environmental effort—for example, by not cleaning the rooms regularly.

The breakfast was also fairly average and nothing particularly memorable.

Overall, the hotel wasn't bad, but considering the price, I don't think it offers good value for money.

2026-06-18 via Nuitee
M
Manfred solo_traveller de
9
2026-06-18 via Nuitee
B
Buha solo_traveller ba
10
2026-06-17 via Nuitee
A
Alessandro solo_traveller it
9
Pros:

Breakfast very good, very friendly personnel.

Cons:

Parking very expensive

2026-06-16 via Nuitee
G
Gabriel couple fr
8
2026-06-16 via Nuitee
N
Norris couple us
8
Nice room, very nice dining area, fair location in town. Very comfortable, not a bad value.
Pros:

Staff was very helpful and good to work with. Room was very comfortable and roomy. Had a nice view over the eating area below which had a lot of plant life - was very pretty.

Cons:

I was disappointed that there was no refrigerator. Room was a bit warm, was starting to get pretty warm in Vienna, even in late May.
Location was not as close to most restaurants and stores we were hoping to find. Most of our vacation in Austria we ended up in walking distance of most places we wanted to go.

2026-06-16 via Nuitee
S
Sarah Brock couple us
10
Happy Cocooning! Love this Place!
Pros:

Communication was awesome! We were able to book an extra day and a late check in easily with the delightful Julia at the front desk. She was absolutely delightful and so helpful. The facility is AMAZING! Such a cool vibe and really unique and attractive decorations throughout both the hotel and the room. Great location! Close to U-Bahn stations, grocery right across street, excellent pubs nearby, everything you need is right there. No AC, but there was a stellar fan available and the windows open so we slept comfortably. The furniture in the room is legit super cool and lots of hooks for hanging up clothes if you are needing to do some laundry.

Cons:

Parking is pricey and a bit tricky- it helps if you have a passenger who can hop out of the car and get the key card from the Front Desk to open the garage door. Then you park and have to walk up a fairly steep incline to get out- there is a string you pull if you are in your car or a green button you push if you are on foot to open the gate. After you get a room key, it will open the door to the garage. You do have in and out privileges so you do not have to stay parked in the garage. The only real issue would be if you were disabled or have difficulty pulling your luggage up a hill to get out of the garage. Once you figure it all out, it isn't a big deal and the front desk was super helpful about explaining it. There are plenty of images/directions if you look around- it's not hard to figure out. We opted out of breakfast because of the price, but it looked like it was a really good breakfast.

2026-06-16 via Nuitee
M
Maria solo_traveller at
9
2026-06-16 via Nuitee
A
Anita couple at
9
2026-06-16 via Nuitee
D
Donna family_with_children at
8
We thoroughly enjoyed our stay at this hotel.
Pros:

Breakfast was excellent - so many options and everything was very tasty. The room was very good. The bed was comfortable. We liked the design of the shower and toilet facilities - very convenient. The staff were very helpful and friendly. The garage was convenient and easy to use. The courtyard was lovely. Next time, I think we'll ask for a room with courtyard view. The location is very conveníent for getting anywhere and everywhere in Vienna.

Cons:

The pillows could have been a bit bigger/fuller. I had to crunch and fold up the pillow to make it comfortable. It was quite warm in the room. We had a fan to cool it off, but our son did not. A/C? The shower was a little low on power, but adequate. The garage was a little pricey.

2026-06-16 via Nuitee
M
Michael couple at
10
Tolle Lage mit witzigen Details und wunderbaren aufmerksamen Mitarbeitern
Pros:

Tolle Lage mit witzigen Details und wunderbaren aufmerksamen Mitarbeitern

Cons:

Fällt uns nix ein

2026-06-16 via Nuitee
N
Nalu Seahouse family_with_children si
10
Cons:

Ni možnosti polnjenja električnih vozil

2026-06-15 via Nuitee
M
Michandra solo_traveller ro
9
Great
Pros:

Really clean, interesting design ideas, excellent breakfast, friendly staff.

Cons:

No AC, no mini fridge.

2026-06-15 via Nuitee
G
Guenther solo_traveller at
9
2026-06-14 via Nuitee
C
Claudia couple at
8
2026-06-13 via Nuitee