Cocoon Wien Westbahnhof - ehemals Boutiquehotel Stadthalle

Hotels
9.4 (2937 reviews)
Hackengasse 20 , Vienna , at
+43 1 9824272

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Noise from neighboring rooms
Cleanliness issues noted

Categories

Cleanliness
8.49
Some comments about cleanliness issues, overall standard quality.
Service
9.96
Multiple mentions of helpful and friendly staff.
Location
9.5
Great location for public transport and attractions.
Room Quality
8.95
Rooms described as cozy, though some noise complaints.
Amenities
8.98
Variety of amenities mentioned, including a good breakfast.
Value for Money
9.44
Overall good value considering the quality mentioned.
Food and Beverage
9.99
Breakfast widely praised for quality and variety.
Overall Experience
9.86
Overall positive experience with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:26

Property Description

Eco-Friendly Oasis:
Boutiquehotel Stadthalle prides itself on being a family-run eco-friendly hotel, where sustainability meets comfort. The hotel's unique green oasis, solar-panel-heated water, and rainwater harvesting showcase its commitment to the environment.

Organic Breakfast Delight:
Start your day with an organic buffet breakfast at Boutiquehotel Stadthalle, featuring delicious local products. Whether you prefer the cozy breakfast room, the sunlit winter garden, or the refreshing outdoors, the dining experience is sure to be a highlight of your stay.

Convenient Location and Amenities:
Conveniently located just minutes away from key transportation hubs, this hotel offers easy access to Vienna's city center and top attractions. With a bicycle trail leading to the heart of the city, complimentary bicycle garage, and nearby tram stops, exploring Vienna has never been more convenient.

Book your stay at Boutiquehotel Stadthalle now and experience eco-luxury in the heart of Vienna!

Important information:

Please note that 1 child up to 6 years of age stays free of charge if 2 full-paying adults stay in the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

9.4
Based on 2937 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 9.99
Overall Experience: 9.86
R
Richard • couple • de
9
Schönes, ruhiges Hotel mit Garten. Raucher nicht erwünscht.
Pros:

Sehr freundliches Personal, schöner Garten, sehr ruhige Zimmer

Cons:

Zimmer werden nur nach Aufforderung gemacht und dann noch nachlässig. Das Hotel ist nicht geeignet für Raucher.

2026-09-11 • via Nuitee
V
Vasco • solo_traveller • lu
10
2026-09-11 • via Nuitee
M
Mark • family_with_children • hu
9
2026-09-10 • via Nuitee
D
Daniel • solo_traveller • it
9
Pros:

The hotel is quite unique with lots of common spaces filled with plants. The staff was very helpful and kind in my requests and the parking was very near and safe.

Cons:

The room was quite small and the bad not very confortable

2026-09-09 • via Nuitee
T
Tweg • solo_traveller • il
9
2026-09-09 • via Nuitee
I
Ivana • family_with_children • cz
9
2026-09-09 • via Nuitee
L
Lora • couple • bg
10
2026-09-09 • via Nuitee
A
AYSE • solo_traveller • tr
10
2026-09-08 • via Nuitee
H
Hannelore • solo_traveller • at
8
2026-09-08 • via Nuitee
R
Rick • solo_traveller • de
8
2026-09-07 • via Nuitee
J
Joanna • family_with_children • pl
9
2026-09-07 • via Nuitee
S
Sylvia • family_with_children • at
10
2026-09-07 • via Nuitee
M
Margit • couple • at
10
Alles Top! Kommen sicher wieder!
Pros:

Ein sehr außergwöhnlich gutes Frühsrück!
Sehr sehr freundliches Personal!
Sehr gute, sehr ruhige Lage!

Cons:

….

2026-09-07 • via Nuitee
F
Ferissa Millen • solo_traveller • ca
10
2026-09-07 • via Nuitee
S
Stefanie • solo_traveller • de
8
2026-09-07 • via Nuitee
A
Abdul • couple • us
8
2026-09-06 • via Nuitee
D
Dorothea • family_with_children • de
8
2026-09-04 • via Nuitee
S
Sergei • solo_traveller • ru
9
Понравилось, приеду ещё.
Pros:

Чистые просторные номера, современная мебель, соответствуют фото. Дружелюбный внимательный персонал. Завтрак - шведский стол.
Отличный зеленый внутренний дворик-патио, со стенами, увитыми плющем, в котором хорошо отдыхать в жару.
Дополнительные услуги, я брал велосипед напрокат, велосипед красивый и новый.

Cons:

Нет кондиционирования в номерах, приходится либо открывать окна (и тогда будет шум с улицы), либо спать без свежего воздуха. А также голуби под окнами, которые громко воркуют с 5 утра и мешают спать.

2026-09-04 • via Nuitee
M
mina • extended_group • eg
9
رائع
Pros:

جيد جدا

Cons:

لا يوجد

2026-09-04 • via Nuitee
M
Marius • couple • ro
10
Locatie excelenta / Raport pret/calitate foarte bun
Pros:

Locatie excelenta, linistita, parcare cu plata subterana asigurata de catre hotel. Personal extrem de bine pregatit si foarte serviabil.

2026-09-03 • via Nuitee