West Cromwell Hotel

Hotels
7.6 (2597 reviews)
66 West Cromwell Road , London , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Helpful, friendly staff (multiple mentions)
Rooms and bathrooms described as clean; daily housekeeping
Convenient location near Earl's Court, bus stop and shops
Good value for short stays
Luggage storage available
Comfortable beds in several reviews
Cons:
Small/minuscule windows or basement rooms (poor natural light)
Rooms can be hot/stuffy and noisy (road-facing)
Very small shower areas
No air conditioning / limited amenities (fans provided instead)
Some reports of worn room finishes (holes in floor, outdated)
Towels not always fresh; occasional cleanliness detail issues (sticky surfaces)

Categories

Cleanliness
8.1
Generally praised: rooms and bathrooms described as clean with daily housekeeping and an overall good level of cleanliness; isolated mentions of not-fresh towels and a sticky coffee table reduce the score slightly.
Service
9.2
Consistently strong: multiple reviews highlight very helpful and friendly staff (named staff praised), baggage storage and attentive reception service.
Location
9
Very positive: frequently noted as ideal for short stays — near Earl's Court Underground, bus stop outside, Tesco and other conveniences within a few minutes' walk.
Room Quality
5.7
Mixed-to-poor: several reports of very small windows or basement rooms, cramped showers, hot/stuffy conditions, worn interiors and noisy road-facing rooms; some rooms comfortable but inconsistency lowers score.
Amenities
5.1
Below average: lack of air conditioning and refrigerators in some rooms, small shower areas; fans were provided in some cases but overall amenities are basic.
Value for Money
8.3
Good value: multiple guests state the hotel is a solid choice for the price, suitable for a short stay given location and service.
Food and Beverage
7.6
Not mentioned in reviews; assigned the target overall rating.
Overall Experience
7.8
Generally positive for short stays due to location and staff, though room-size/quality and occasional noise or ventilation issues temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:12

Property Description

Convenient Location near Museum Mile
Located in elegant Earl’s Court, just a short walk from the famous Museum Mile, West Cromwell Hotel offers a prime location for exploring the city.

Comfortable Rooms with Modern Amenities
The cosy bedrooms at West Cromwell Hotel feature private modern bathrooms, tea/coffee facilities, a hairdryer, and TV, ensuring a comfortable stay for guests.

Easy Access to Transport and Shopping
With Earl’s Court Underground Station only 600 meters away, guests can easily explore the city. Additionally, a 24-hour supermarket nearby provides convenience for any last-minute needs.

Experience the perfect blend of comfort and convenience at West Cromwell Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.6
Based on 2597 reviews
Cleanliness: 8.1
Service: 9.2
Location: 9
Room Quality: 5.7
Amenities: 5.1
Value for Money: 8.3
Food and Beverage: 7.6
Overall Experience: 7.8
L
Luca • couple • it
9
Pros:

è provvisto di tutto il necessario. staff gentile e disponibile. buon livello di pulizia

2026-10-24 • via Nuitee
G
Gaspard • couple • fr
9
2026-10-24 • via Nuitee
S
Sultan • couple • sa
1
2026-10-24 • via Nuitee
M
Matthew • couple • au
6
Pros:

Good value for the location and price but if you’re expecting 5 star accomodation, this isn’t it (premises are dated but functional).
The room has ample room and you can crash after a busy day out.
Public transport and shops are close by as are a laundromat if this is a requirement.
Staff are friendly, helpful & available 24hrs.

Cons:

Needs to have some money spent on the place.

2026-10-23 • via Nuitee
J
João Marconi • solo_traveller • br
9
Barulho
Pros:

Atendimento.

Cons:

Nível de ruído do quarto.

2026-10-22 • via Nuitee
B
Bruno • solo_traveller • fr
8
Pros:

chambre fonctionnelle, plutôt grande pour ce prix à Londres, accueil sympathique.

2026-10-21 • via Nuitee
A
Andreas • extended_group • gr
8
Pros:

It offers all you need, 2 minutes top from the heart of Earl’s court.

Cons:

We could use some more shampoo for the shower.

2026-10-21 • via Nuitee
A
Ana Carmen • couple • es
9
Pros:

El hotel está muy bien ubicado, muy limpio y el personal es muy amable y resolutivo.
Lo que más me gustó ubicación y limpieza.

Cons:

Es un hotel sencillo, no es lujoso ni lo pretende, pero se descansa muy bien y ofrece algo para hacerte un delicioso té o café.

2026-10-21 • via Nuitee
W
Wilson Omar • couple • es
10
2026-10-20 • via Nuitee
F
Fofo • solo_traveller • gr
8
2026-10-19 • via Nuitee
C
Cintia • couple • es
8
2026-10-19 • via Nuitee
C
Christos • extended_group • gr
7
2026-10-18 • via Nuitee
D
Danuta • couple • gb
9
For London prices, you absolutely cannot complain.
Pros:

I felt secure staying on my own while my husband was in hospital. The doors were locked at night and sometimes during the day. Reception was manned 24 hours for any help. The cleaning was brilliant.

Cons:

The only downside for me were the pillows. There were only two and they were VERY firm.

2026-10-17 • via Nuitee
S
Simone • solo_traveller • de
10
Perfektes Preis-Leistungs-Verhältnis und unfassbar nettes Personal!
Pros:

Tolle Lage (Busse direkt vor der Haustür, Earl‘s Court Station nur ein paar Gehminuten entfernt), belebte Gegend mit vielen Restaurants und Pubs.
Super nettes und hilfsbereites Personal!
Saubere, geräumige Zimmer

2026-10-17 • via Nuitee
A
Akiko • solo_traveller • jp
7
安くてびっくり
Pros:

すごーく狭いのに全て揃っている。

Cons:

コンセントがベッド側に見つからなかった

2026-10-17 • via Nuitee
O
Oreste • couple • it
8
Bellissimo soggiorno, posizione perfetta
Pros:

La posizione, staff gentilissimo

Cons:

La doccia

2026-10-16 • via Nuitee
T
TAKUMA • solo_traveller • jp
8
2026-10-15 • via Nuitee
K
Kristina • extended_group • ua
7
2026-10-15 • via Nuitee
D
Dima • solo_traveller • eg
6
Cons:

The room is so small, there is no lock on the door, you can hear everything outside of your room, very far from the metro

2026-10-15 • via Nuitee
O
Olha • solo_traveller • ua
8
Good value if you don't plan a long stay
Pros:

Overall, I like the location (close to the underground station and a store), and the room was fine, if cramped for one person. Appreciated the kettle and the hairdryer. The personnel were friendly and helpful; no issues with check-in or an extremely early check-out.

Cons:

I couldn't figure out a way to turn off the fan in the bathroom, and its door would not open fully because the room is so tiny (it hit the opposite door). I didn't spend much time there, so it was fine for me, but there's no room to work at a desk or even walk around much.

2026-10-14 • via Nuitee