West Cromwell Hotel

Hotels
7.6 (2597 reviews)
66 West Cromwell Road , London , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Helpful, friendly staff (multiple mentions)
Rooms and bathrooms described as clean; daily housekeeping
Convenient location near Earl's Court, bus stop and shops
Good value for short stays
Luggage storage available
Comfortable beds in several reviews
Cons:
Small/minuscule windows or basement rooms (poor natural light)
Rooms can be hot/stuffy and noisy (road-facing)
Very small shower areas
No air conditioning / limited amenities (fans provided instead)
Some reports of worn room finishes (holes in floor, outdated)
Towels not always fresh; occasional cleanliness detail issues (sticky surfaces)

Categories

Cleanliness
8.1
Generally praised: rooms and bathrooms described as clean with daily housekeeping and an overall good level of cleanliness; isolated mentions of not-fresh towels and a sticky coffee table reduce the score slightly.
Service
9.2
Consistently strong: multiple reviews highlight very helpful and friendly staff (named staff praised), baggage storage and attentive reception service.
Location
9
Very positive: frequently noted as ideal for short stays — near Earl's Court Underground, bus stop outside, Tesco and other conveniences within a few minutes' walk.
Room Quality
5.7
Mixed-to-poor: several reports of very small windows or basement rooms, cramped showers, hot/stuffy conditions, worn interiors and noisy road-facing rooms; some rooms comfortable but inconsistency lowers score.
Amenities
5.1
Below average: lack of air conditioning and refrigerators in some rooms, small shower areas; fans were provided in some cases but overall amenities are basic.
Value for Money
8.3
Good value: multiple guests state the hotel is a solid choice for the price, suitable for a short stay given location and service.
Food and Beverage
7.6
Not mentioned in reviews; assigned the target overall rating.
Overall Experience
7.8
Generally positive for short stays due to location and staff, though room-size/quality and occasional noise or ventilation issues temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:12

Property Description

Convenient Location near Museum Mile
Located in elegant Earl’s Court, just a short walk from the famous Museum Mile, West Cromwell Hotel offers a prime location for exploring the city.

Comfortable Rooms with Modern Amenities
The cosy bedrooms at West Cromwell Hotel feature private modern bathrooms, tea/coffee facilities, a hairdryer, and TV, ensuring a comfortable stay for guests.

Easy Access to Transport and Shopping
With Earl’s Court Underground Station only 600 meters away, guests can easily explore the city. Additionally, a 24-hour supermarket nearby provides convenience for any last-minute needs.

Experience the perfect blend of comfort and convenience at West Cromwell Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.6
Based on 2597 reviews
Cleanliness: 8.1
Service: 9.2
Location: 9
Room Quality: 5.7
Amenities: 5.1
Value for Money: 8.3
Food and Beverage: 7.6
Overall Experience: 7.8
S
suriaguru • couple • gb
6
2026-09-19 • via Nuitee
M
MOHAMMAD • couple • il
10
2026-09-18 • via Nuitee
J
Jetmir • solo_traveller • al
1
2026-09-18 • via Nuitee
E
Escobar • extended_group • ar
7
Aceptable
Pros:

La ubicación.

Cons:

El ascensor miniatura para una sola persona. Que no tuviera desayuno. Y a la propiedad le hace falta una renovación o reestructuración ya q en el pasillo de las habitaciones colgaban cables

2026-09-17 • via Nuitee
D
Dorina • solo_traveller • ro
9
2026-09-14 • via Nuitee
S
Sieklik • solo_traveller • pl
8
Pros:

Great location, clean, friendly staff. Very good value for money. Close to the metro station.

Cons:

Close to a major road, so it was noisy. It didn’t bother me too much, but it’s something worth considering when choosing this hotel.

2026-09-13 • via Nuitee
M
Mathieu • couple • fr
9
Top! Super emplacement et excellent rapport qualité prix
Pros:

Le personnel, agréable et disponible
L’emplacement
La propreté de la chambre
Le rapport qualité prix

Cons:

Petit bémol : rideaux pas assez occultants

2026-09-13 • via Nuitee
S
stella • solo_traveller • gb
7
Pros:

Staff were lovely

Cons:

Nothing really

2026-09-12 • via Nuitee
J
Jolene • couple • gb
10
2026-09-12 • via Nuitee
A
Abdelaziz • family_with_children • is
10
A very nice experience
Pros:

Very nice staff, helpful and polite. Clean room. Very good for this price. Very good location.

Cons:

Nothing

2026-09-12 • via Nuitee
G
Gabriel • couple • pe
7
Good location, clean room
Pros:

Location, very close to earls court station. It also had a bus stop right outside the property.
Daily cleaning was also very good.

Cons:

Wifi didn’t work in the room (basement room 3)
The room didnt had enough closet space.

2026-09-12 • via Nuitee
Y
Yuriy • solo_traveller • ua
4
2026-09-12 • via Nuitee
S
shikhar • solo_traveller • in
10
2026-09-11 • via Nuitee
H
Hyemanote • solo_traveller • no
7
2026-09-11 • via Nuitee
A
Ayran denelle • solo_traveller • gb
10
2026-09-10 • via Nuitee
C
Claudia • solo_traveller • it
8
Pros:

Personale disponibile h24, posizione

Cons:

Si sentono i rumori delle scale e delle altre stanze e le dimensioni della camera sono piccole

2026-09-10 • via Nuitee
I
Imal • solo_traveller • gb
10
2026-09-07 • via Nuitee
G
Giovanni • couple • it
10
Confortevole, vicino ad fermate della metro e del bus
Pros:

La struttura è posizionata in una zona tranquilla e vicino alla fermata della stazione metropolitana e autobus

2026-09-07 • via Nuitee
A
Antonio • couple • it
10
Stanza pulita, zona ottima e vicino alle metro
2026-09-07 • via Nuitee
O
Omar • couple • gb
10
2026-09-03 • via Nuitee