Best Western Plus Delmere Hotel

Hotels
•
Best Western Plus
8.4 (2119 reviews)
130 Sussex Gardens , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
8.18
Reviews mentioned cleanliness often, but some concerns about minor issues.
Service
9.15
Staff consistently described as friendly and helpful.
Location
9.19
Excellent location close to Paddington station and nearby amenities.
Room Quality
7.64
Room size concerns mentioned, but overall comfort noted.
Amenities
8.67
Amenities rated well, but minor issues with the bathroom functionality.
Value for Money
8.13
Perceived decent value relative to location and cleanliness.
Food and Beverage
7.68
Breakfast options mentioned as limited but sufficient.
Overall Experience
8.55
Overall, a satisfactory experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Innovative Design and Modern Amenities

The Delmere Hotel, located in central London, offers stylish rooms with cutting-edge features including rain showers, Smart TVs, and touch controlled lighting. Stay connected with free WiFi and enjoy a comfortable stay with air conditioning.

Convenient Location and Easy Access to Transportation

Just a short walk from Paddington Train Station and the Heathrow Express, the hotel provides easy access to top attractions like Oxford Street and Hyde Park. With two Tube Stations nearby, exploring the city is hassle-free.

Delicious Breakfast and Cozy Lounge

Start your day with a continental breakfast featuring a variety of fresh options. Unwind in The Hub with complimentary tea and coffee before setting off to discover the vibrant city.

Book your stay at The Delmere Hotel for a memorable London experience.

Important information:

With the exception of our Advance Purchase rates, we do not make a charge to your credit card.

For our Advance Purchase rate, we take the full pre-payment at the time of the booking. You will be required to present the same credit card used for the reservation upon check-in.

We would like you to know that, if we have any problems with the credit card or with the information that you have supplied, we will get in touch via email to resolve the issue prior to your arrival.
If we feel the booking is fraudulent, we reserve the right to cancel the booking and, we will notify you in writing.

If you pay for your reservation online, you will still be required to present a credit/debit card as a guarantee, upon arrival. We will pre-authorize £50.00 per night.
This authorization will be automatically released within 7 to 10 working days.

Please note that there are only 2 parking spaces, available on a first-come, first-served basis.

The hotel do not accept group bookings of 8 or more rooms.

Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.4
Based on 2119 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
T
Thomas • extended_group • de
9
2026-07-04 • via Nuitee
M
Marie • couple • ae
8
2026-07-04 • via Nuitee
L
Louise • couple • ie
10
Exactly what it says on the tin. Good location, clean and in a location with lots of shops and facilities.
Pros:

Very clean and in a well connected location.

Cons:

No complaints

2026-07-03 • via Nuitee
A
Anna • solo_traveller • pl
10
2026-07-02 • via Nuitee
M
Max • couple • ch
6
2026-07-02 • via Nuitee
K
Khaled • solo_traveller • se
10
2026-07-02 • via Nuitee
M
Mario • couple • es
10
2026-07-02 • via Nuitee
J
Jennie • solo_traveller • ie
8
Pros:

The location was great, spotlessly clean, coffee and water station

Cons:

There was no bar, as advertised

2026-07-02 • via Nuitee
R
Rui Reis • couple • pt
8
Muito agradável, boa escolha numa perspectiva qualidade-preço. A zona de Paddington é mt agradável.
Pros:

Localização. Andámos sempre de metro e fica a 5 minutos da estação de metro de Paddington.
Bom pequeno almoço. Simpatia dos funcionários.

Cons:

A cama era um pouco pequena para casal. Gostava que a cama tivesse lençol porque com edredon fica muito calor e sem edredon fica frio durante a noite.

2026-07-02 • via Nuitee
Y
YING-MEI • family_with_children • tw
7
Pros:

地點離帕丁頓車站走路大概六、七分鐘，還算可以接受，但是拉著大行李箱在倫敦的街道實在不好走，我下次會選更近一點的。
房內冷氣很冷很棒，設計很現代化！一樓有提供免費的冰塊水和咖啡，熱浪來時真的太重要了！

Cons:

房間有點小，無法打開兩個大行李箱，而且容易撞到頭。房間內的門開關時會有較打的聲音，浴室水壓較小。

2026-07-02 • via Nuitee
M
Max • couple • ch
6
Sehr gute Wahl für Kurzaufenthalt
Pros:

Zentrale, ruhige Lage, alles sehr zweckmäßig

Cons:

Enge Raumverhältnisse

2026-07-02 • via Nuitee
F
Fiona • couple • gb
8
Convenient, clean and comfortable
Pros:

Location to Paddington Station, very clean and excellent air con. Cosy double does mean cosy but everything had a place.

Cons:

Sliding bathroom door wouldn’t stay shut.

2026-07-01 • via Nuitee
P
PIRES MACHADO • solo_traveller • br
8
Para curtir Londres, a localização é excelente.
Pros:

Localização

Cons:

Muito apertado. Pouco espaço

2026-07-01 • via Nuitee
K
Karl • solo_traveller • us
9
Clean, modern upgrade, great location
Pros:

Great location, attractive contemporary room. Nice breakfast room. Good use of space.

Cons:

Our room was a bit small for the price, but that's London.

2026-06-30 • via Nuitee
K
Kathrin • solo_traveller • ie
8
Pros:

Good distance to Hyde Park (about 5-10 Minutes) and Paddington, friendly staff

2026-06-29 • via Nuitee
N
Natacha • solo_traveller • ch
8
Excellent central location
Pros:

Very central and yet quiet location. The room was spotless and the a/c very welcome on warm days. Perfect for tube/train connections and a stroll in Hyde Park.

Cons:

I could hear every word from the neighbouring room, bring earplugs if noise sensitive. Also very tiny bathroom.

2026-06-29 • via Nuitee
S
S. • extended_group • nl
9
2026-06-29 • via Nuitee
L
Lavinia • solo_traveller • ie
10
Pros:

Check in staff on arrival could not have been more helpful

2026-06-29 • via Nuitee
P
Paweł • couple • pl
10
Pros:

Very clean, friendly staff, very good location

2026-06-28 • via Nuitee
S
Sandrine • solo_traveller • fr
8
Pros:

Parfaitement placé près de Paddington, bien équipé, propre, rien à redire!

2026-06-28 • via Nuitee