Best Western Plus Delmere Hotel

Hotels
Best Western Plus
8.4 (2244 reviews)
130 Sussex Gardens , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
8.18
Reviews mentioned cleanliness often, but some concerns about minor issues.
Service
9.15
Staff consistently described as friendly and helpful.
Location
9.19
Excellent location close to Paddington station and nearby amenities.
Room Quality
7.64
Room size concerns mentioned, but overall comfort noted.
Amenities
8.67
Amenities rated well, but minor issues with the bathroom functionality.
Value for Money
8.13
Perceived decent value relative to location and cleanliness.
Food and Beverage
7.68
Breakfast options mentioned as limited but sufficient.
Overall Experience
8.55
Overall, a satisfactory experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Innovative Design and Modern Amenities

The Delmere Hotel, located in central London, offers stylish rooms with cutting-edge features including rain showers, Smart TVs, and touch controlled lighting. Stay connected with free WiFi and enjoy a comfortable stay with air conditioning.

Convenient Location and Easy Access to Transportation

Just a short walk from Paddington Train Station and the Heathrow Express, the hotel provides easy access to top attractions like Oxford Street and Hyde Park. With two Tube Stations nearby, exploring the city is hassle-free.

Delicious Breakfast and Cozy Lounge

Start your day with a continental breakfast featuring a variety of fresh options. Unwind in The Hub with complimentary tea and coffee before setting off to discover the vibrant city.

Book your stay at The Delmere Hotel for a memorable London experience.

Important information:

With the exception of our Advance Purchase rates, we do not make a charge to your credit card.

For our Advance Purchase rate, we take the full pre-payment at the time of the booking. You will be required to present the same credit card used for the reservation upon check-in.

We would like you to know that, if we have any problems with the credit card or with the information that you have supplied, we will get in touch via email to resolve the issue prior to your arrival.
If we feel the booking is fraudulent, we reserve the right to cancel the booking and, we will notify you in writing.

If you pay for your reservation online, you will still be required to present a credit/debit card as a guarantee, upon arrival. We will pre-authorize £50.00 per night.
This authorization will be automatically released within 7 to 10 working days.

Please note that there are only 2 parking spaces, available on a first-come, first-served basis.

The hotel do not accept group bookings of 8 or more rooms.

Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.4
Based on 2244 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
K
Karine couple fr
9
Super! Bel établissement !
Pros:

Personnel souriant et disponible, donnant des explications pour tout

Cons:

Rien ct super

2026-08-15 via Nuitee
O
Ole Johnny couple no
7
2026-08-15 via Nuitee
L
Laura couple it
10
Pros:

Struttura super nuova e pulita, vicinissima alla stazione di Paddington e a tantissimi localini dove poter cenare. La colazione è super e abbondante, ho adorati i muffin presenti, super buoni ,ma sono presenti anche varie cose salate in grado sicuramente di accontentare tutti.

Cons:

La camera è davvero piccolina anche se super funzionale, aggiungerei magari qualche mensolina per poter riporre i vestiti , perché non si sa davvero dove appoggiare le cose e non tutto può essere appeso.

2026-08-14 via Nuitee
B
Bronwen solo_traveller ch
8
2026-08-13 via Nuitee
H
Huguette family_with_children fr
9
Séjour agréable bel établissement propre et fraîchement rénové très calme
Pros:

Petit déjeuner correspondait à nos attente
Bonne situation à côté de la gare de paddington des stations de métro et des arrêts de bus
Chambre correcte
Personnel à l ecoute

Cons:

A l arrivée absence de personnel porte fermee
Ventilation dans la salle de bain impossible à arrêter la nuit

2026-08-13 via Nuitee
S
Stefan extended_group ch
8
2026-08-13 via Nuitee
A
Andry couple fr
10
Hôtel à très bon rapport qualité prix
Pros:

4ème fois que je reviens dans cet hôtel depuis 6 ans, et toujours aussi satisfait. Hôtel à taille humaine dans un immeuble typique londonien, toujours impeccable et parfaitement entretenu, chambre parfaitement rénovée et très bon rapport qualité prix !

2026-08-12 via Nuitee
J
Ja733 solo_traveller sa
10
Pros:

Staff are welcoming and super friendly.. room is super cleaned and location is great.. thanks so much

Cons:

Nothing

2026-08-11 via Nuitee
S
Susana couple es
8
Londres con otra perspectiva
Pros:

La ubicación es excelente, super céntrico y bien comunicado. El lugar era tranquilo y cómodo. Buen wifi. Personal amable. Había café, té, hielo y agua en la entrada y pudimos dejar las maletas durante el día antes de ir al aeropuerto. El personal bastante amable

Cons:

La habitación era un poco pequeña y en un patio interior.

2026-08-11 via Nuitee
K
Kim family_with_children no
7
2026-08-11 via Nuitee
L
Laura family_with_children es
9
Staff were super friendly and rooms very clean and comfortable.
Pros:

The room was clean and modern and the location was fantastic. Staff were great and very helpful

Cons:

They wanted to upgrade me to a room on the lower ground floor. I kept a first room floor as I don't like to be ground level or lower.

2026-08-11 via Nuitee
V
Vibhu couple ae
8
Pros:

Location and Staff

Cons:

Small room, AC does not make it that cold but well that’s central London

2026-08-11 via Nuitee
S
Sofia couple au
9
2026-08-11 via Nuitee
C
chantal solo_traveller fr
7
Cons:

Climatisation défaillante

2026-08-10 via Nuitee
D
Diana family_with_children at
10
Perfect location, attentive staff, excellent amenities, very good value for money
Pros:

Great breakfast and complimentary coffee in the lobby

2026-08-08 via Nuitee
K
KT couple jp
9
Pros:

場所がパディントンの駅から歩いて5分ほどとヒースロー空港を利用したので便利でした。
観光地にもバスや地下鉄が便利で頑張れば歩いて行ける距離に有ります。
ロンドンでは部屋が狭い中でツインの部屋はまあまあの広さが有りました。
上品にまとめられていて快適で清潔な部屋で3泊過ごす事が出来ました。
朝食はパンケーキとスクランブルエッグが無料で注文出来ます。ゆで卵も有ります。
カットフルーツも新鮮でパンも種類が有りました。ハムやチーズ、トマトやキュウリも少しずつ有ります。
フロントの横に有るパブと言う名前の部屋では自由に紅茶や水やコーヒーが飲めます。暑い外から帰って来た時に飲む水はとても助かりました。
部屋にも電気ポットがあって紅茶が飲めました。

Cons:

夫はベットが少し柔らかったと言ってました。
ベットの幅は少し短い気もします。私達は背があまり高く無いので大丈夫でしたが。

2026-08-07 via Nuitee
S
Sandra couple us
9
This hotel was clean, comfortable, and conveniently located.
Pros:

The location was convenient to Paddington.

Cons:

Air Conditioning took a while to kick in and wasn’t very strong on a hot day, but probably would be fine on a cooler day.

2026-08-07 via Nuitee
L
Laurie solo_traveller ca
7
Pros:

It was clean and newly renovated

Cons:

Too warm in the summer. I tried to get a fan but was unable and thr ac fan in the room did not work. I did try to open the windows but only reached 1 inch.

2026-08-07 via Nuitee
G
Glenys solo_traveller au
9
It was perfect accommodation for staying in London for us.
Pros:

Charm and location and efficient use of space for a small hotel room.

Cons:

Insufficient charging points for mobile phone and iPad

2026-08-07 via Nuitee
J
Julie couple be
9
2026-08-07 via Nuitee