Best Western Plus Delmere Hotel

Hotels
Best Western Plus
8.4 (2068 reviews)
130 Sussex Gardens , London , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
8.18
Reviews mentioned cleanliness often, but some concerns about minor issues.
Service
9.15
Staff consistently described as friendly and helpful.
Location
9.19
Excellent location close to Paddington station and nearby amenities.
Room Quality
7.64
Room size concerns mentioned, but overall comfort noted.
Amenities
8.67
Amenities rated well, but minor issues with the bathroom functionality.
Value for Money
8.13
Perceived decent value relative to location and cleanliness.
Food and Beverage
7.68
Breakfast options mentioned as limited but sufficient.
Overall Experience
8.55
Overall, a satisfactory experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Innovative Design and Modern Amenities

The Delmere Hotel, located in central London, offers stylish rooms with cutting-edge features including rain showers, Smart TVs, and touch controlled lighting. Stay connected with free WiFi and enjoy a comfortable stay with air conditioning.

Convenient Location and Easy Access to Transportation

Just a short walk from Paddington Train Station and the Heathrow Express, the hotel provides easy access to top attractions like Oxford Street and Hyde Park. With two Tube Stations nearby, exploring the city is hassle-free.

Delicious Breakfast and Cozy Lounge

Start your day with a continental breakfast featuring a variety of fresh options. Unwind in The Hub with complimentary tea and coffee before setting off to discover the vibrant city.

Book your stay at The Delmere Hotel for a memorable London experience.

Important information:

With the exception of our Advance Purchase rates, we do not make a charge to your credit card.

For our Advance Purchase rate, we take the full pre-payment at the time of the booking. You will be required to present the same credit card used for the reservation upon check-in.

We would like you to know that, if we have any problems with the credit card or with the information that you have supplied, we will get in touch via email to resolve the issue prior to your arrival.
If we feel the booking is fraudulent, we reserve the right to cancel the booking and, we will notify you in writing.

If you pay for your reservation online, you will still be required to present a credit/debit card as a guarantee, upon arrival. We will pre-authorize £50.00 per night.
This authorization will be automatically released within 7 to 10 working days.

Please note that there are only 2 parking spaces, available on a first-come, first-served basis.

The hotel do not accept group bookings of 8 or more rooms.

Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.4
Based on 2068 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
D
Daniel couple nz
9
Pros:

Great location, upgraded to a comfortable room; helpful staff.

2026-06-06 via Nuitee
A
Anton solo_traveller de
8
2026-06-06 via Nuitee
M
Maria couple ch
5
2026-06-06 via Nuitee
A
Annette solo_traveller de
8
Ganz ok....
Pros:

Tolle Lage!

Cons:

Zimmer wirklich winzig! Leider fremde Haare im Bett und im Bad! Waschbeckenüberlauf völlig verdreckt, offensichtlich kommt keiner auf die Idee, dass das täglich gereinigt werden muss.

2026-06-05 via Nuitee
F
Fiona solo_traveller us
9
Pros:

The staff were very kind and helpful storing our luggage and then taking it to our room at check in. The Beds were comfortable and new bath towels were welcome. We liked the location for easy access to Paddington station.
We would recommend BW Plus Delmere to family/ friends.

Cons:

N/A

2026-06-05 via Nuitee
C
Christi couple us
9
It was a fine place to stay for less than 24 hours in London. I wouldn’t want to be here for many nights because of the
Pros:

A very close walk to Paddington and the bed was comfortable.

Cons:

Small room and it was hot.

2026-06-04 via Nuitee
S
saleh solo_traveller sa
9
Pros:

جميل عصري غرفته صغيره جداً صعب تصلي فيها الازارير فيها ممتعه في استخدام الضوء والمكيف المراتب نظيفه ومريحه الفندق جمبه خمس فنادق كلهم نفس الحجم لكن المنطقه جميله وفيه شارع عليه مطاعم(مب احسن شي) لكنها نظيفه ومرتبه وتكفي

2026-06-04 via Nuitee
G
Glyn solo_traveller au
9
We’ve stayed in Paddington three times and this has been the best experience.
Pros:

Excellent location, very clean and comfortable and friendly and efficient staff.

Cons:

Our room was excellent, just a bit on the cool side.

2026-06-04 via Nuitee
B
Bertoncelj solo_traveller si
9
2026-06-04 via Nuitee
G
Gunnar solo_traveller is
8
2026-06-03 via Nuitee
D
Dmitrii solo_traveller ch
6
Pros:

Location

Cons:

Very small room with no window to outside

2026-06-03 via Nuitee
D
Diana solo_traveller us
10
wonderful
Pros:

updated and very clean. good breakfast. great staff. convenient location

Cons:

rooms and bathrooms on small side- cozy

2026-06-03 via Nuitee
O
Olli couple fi
10
2026-06-03 via Nuitee
D
Di solo_traveller gb
10
2026-06-02 via Nuitee
R
Richard solo_traveller gb
8
Pros:

The room was well designed , clean and presentable.

Cons:

The room was very compact.

2026-06-01 via Nuitee
L
Liz solo_traveller gb
10
Pros:

Staff are always helpful and friendly.

2026-06-01 via Nuitee
M
Marie solo_traveller jp
10
快適でした
Pros:

ロケーションが良く、施設は最新の設備で清潔です。
スタッフも皆さん親切です。暑い日でしたがお部屋が涼しくて快適でした。朝食に甘い食べ物がたくさんあって嬉しかったです。

Cons:

一泊だけなので気になりませんでしたが、シングルルームはかなり狭めのお部屋でした。

2026-06-01 via Nuitee
M
Michele couple ca
10
Great location, clean and excellent staff
Pros:

Location, cleanliness and excellent staff

Cons:

Nothing

2026-05-31 via Nuitee
D
Damian solo_traveller gb
10
Great stay, great location, great staff
Pros:

Great location, rooms were clean and well presented. Staff very helpful would stay again.

2026-05-31 via Nuitee
M
Matthew solo_traveller tw
4
Pros:

早餐還不錯,有麵包、貝果、雜糧、水煮蛋、冷的火腿和起司
提供插座轉接頭外借服務

Cons:

房間超級小,小得連行李箱都打不開
浴室水壓偏弱
沒有洗衣服務

2026-05-30 via Nuitee