Best Western Plus Delmere Hotel

Hotels
•
Best Western Plus
8.4 (2158 reviews)
130 Sussex Gardens , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
8.18
Reviews mentioned cleanliness often, but some concerns about minor issues.
Service
9.15
Staff consistently described as friendly and helpful.
Location
9.19
Excellent location close to Paddington station and nearby amenities.
Room Quality
7.64
Room size concerns mentioned, but overall comfort noted.
Amenities
8.67
Amenities rated well, but minor issues with the bathroom functionality.
Value for Money
8.13
Perceived decent value relative to location and cleanliness.
Food and Beverage
7.68
Breakfast options mentioned as limited but sufficient.
Overall Experience
8.55
Overall, a satisfactory experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Innovative Design and Modern Amenities

The Delmere Hotel, located in central London, offers stylish rooms with cutting-edge features including rain showers, Smart TVs, and touch controlled lighting. Stay connected with free WiFi and enjoy a comfortable stay with air conditioning.

Convenient Location and Easy Access to Transportation

Just a short walk from Paddington Train Station and the Heathrow Express, the hotel provides easy access to top attractions like Oxford Street and Hyde Park. With two Tube Stations nearby, exploring the city is hassle-free.

Delicious Breakfast and Cozy Lounge

Start your day with a continental breakfast featuring a variety of fresh options. Unwind in The Hub with complimentary tea and coffee before setting off to discover the vibrant city.

Book your stay at The Delmere Hotel for a memorable London experience.

Important information:

With the exception of our Advance Purchase rates, we do not make a charge to your credit card.

For our Advance Purchase rate, we take the full pre-payment at the time of the booking. You will be required to present the same credit card used for the reservation upon check-in.

We would like you to know that, if we have any problems with the credit card or with the information that you have supplied, we will get in touch via email to resolve the issue prior to your arrival.
If we feel the booking is fraudulent, we reserve the right to cancel the booking and, we will notify you in writing.

If you pay for your reservation online, you will still be required to present a credit/debit card as a guarantee, upon arrival. We will pre-authorize £50.00 per night.
This authorization will be automatically released within 7 to 10 working days.

Please note that there are only 2 parking spaces, available on a first-come, first-served basis.

The hotel do not accept group bookings of 8 or more rooms.

Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.4
Based on 2158 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.55
R
Roberta • solo_traveller • it
9
Pros:

Pulizia e gentilezza del personale

2026-07-25 • via Nuitee
G
Guusje • solo_traveller • nl
9
Praktisch en schoon
Pros:

Slim ingedeelde kamer, alles wat je nodig hebt, ondanks de beperkte ruimte. Schoon en netjes. Personeel uiterst vriendelijk. Goede locatie, dichtbij Paddington station. Zou opnieuw boeken!

Cons:

-

2026-07-25 • via Nuitee
S
Serena • family_with_children • ie
10
The location of hotel was fantastic. The staff at main reception where the best I seen so helpful
Pros:

We didn't have breakfast. But location was fantastic.

Cons:

I like everything in the hotel

2026-07-25 • via Nuitee
G
Guillermo • couple • ar
8
2026-07-25 • via Nuitee
M
Miriam • couple • ar
10
2026-07-25 • via Nuitee
K
Kamila • family_with_children • pl
9
Ogólnie pobyt na plus.
Pros:

Lokalizacja świetna, możliwość pozostawienia bagażu aż do 22. Codzienne sprzątanie i klimatyzacja w pokoju. Dodatkowo na plus kosmetyki w łazience i dbanie o bezpieczeństwo w postaci zamkniętych drzwi o określonej porze.

Cons:

Brak suszarki w łazience, gdzieniegdzie kurz

2026-07-23 • via Nuitee
D
Dajana • solo_traveller • ie
7
Pros:

Die Lage in Paddington.

Cons:

Frühstück war sehr einfach gehalten. Das Zimmer war sehr klein, kein Kühlschrank und schlecht kühlende Klimaanlage.

2026-07-23 • via Nuitee
E
Evert • couple • be
6
Pros:

Uitstekende locatie in Kensington! Goede verbindingen via de underground naar alle hoeken van Londen.

Cons:

De airco op de kamer functioneerde niet naar behoren. Uiteindelijk wel een nieuwe kamer gekregen na enkele nachten. Kleine kamers.

2026-07-22 • via Nuitee
P
Peter • solo_traveller • us
9
Cozy room in quiet neighborhood convenient to airport and tube with modern bathroom and good AC.
Pros:

On a quiet street minutes from Paddington station, this is a great location for someone with a day layover between flights. Friendly staff, great AC, shower, and wifi.

Cons:

I was in a cozy double. The room worked well for one person but would be tight for two with suitcases. No room there for microwave or fridge but there are plenty of places to eat within a few minutes walk.

2026-07-22 • via Nuitee
S
Stephan • couple • de
8
Gutes Hotel in guter Lage. Frühstück lohnt sich nicht.
Cons:

Unser Zimmer im Erdgeschoss hatte vermutlich die schlechteste Lage im ganzen Hotel.

2026-07-22 • via Nuitee
L
Lukas • solo_traveller • lt
8
Close to Paddington – does the job for a short stop-over
2026-07-20 • via Nuitee
B
Bo • solo_traveller • ie
10
2026-07-20 • via Nuitee
I
Iarina Timeea • couple • ro
2
2026-07-19 • via Nuitee
J
Jose • solo_traveller • us
8
Small clean room by Paddington train station
Pros:

Great location, clean and cozy hotel by a good neighborhood

Cons:

The room was even smaller than expected but is manageable if you are there for a night

2026-07-19 • via Nuitee
M
maria Federica • solo_traveller • it
10
2026-07-19 • via Nuitee
V
Viljoen • solo_traveller • za
8
2026-07-18 • via Nuitee
M
Martin • couple • at
8
2026-07-18 • via Nuitee
M
Martin • couple • at
8
2026-07-18 • via Nuitee
D
David • solo_traveller • ie
10
Great place to stay, perfect location, just minutes away from Paddington
Pros:

Excellent service from the front desk concierge. Dubrin had a lovely room up on the top floor, lovely and quiet

Cons:

The bathroom was quite small but it was perfectly adequate

2026-07-17 • via Nuitee
M
Mark • family_with_children • de
6
It would be a good hotel if Aircon would work properly…
Pros:

I did like the modern bathroom ,the central location of the hotel which is basically just a few walking minutes from Paddington train station. So, overall for one night it was good for us.

Cons:

A clear issue with this hotel is the airconditioning. I was here in July 2026, so amidst the Heatwave in the UK and I had a room on the 4th floor. Whilst the A/C was technically on, it was not strong enough to produce cold air for me which really had an impact on my sleep hygenie. I would say in the spring that would not be so much of an issue. Furthermore, the choices that you can get at the breakfast are little, so I would even suggest to pass this entirely and get some breakfast outside, closer to the train station.

2026-07-17 • via Nuitee