HF Fénix Lisboa

Hotels
8.7 (4822 reviews)
Praça Marquês de Pombal, 8 , Lisbon , PT
+351 21 371 6677

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.19
Overall cleanliness mentioned positively in multiple reviews, but some comments indicated a need for improvement.
Service
9.16
Staff are frequently praised for their friendliness and professionalism across several reviews.
Location
9.2
Many reviews highlight the excellent location of the hotel.
Room Quality
8.65
Rooms are described as comfortable and spacious by several guests.
Amenities
8.18
Mainly mentioned positively, but some guests noted missing gym facilities.
Value for Money
8.64
Overall positive feedback regarding value, with some comments about rates.
Food and Beverage
8.69
Breakfast and dining experiences received high praise from guests.
Overall Experience
8.86
Guests reported a great overall stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:39

Property Description

Luxurious Soundproofed Rooms with Stunning Views

Experience a tranquil stay at HF Fénix Lisboa, where every room is equipped with soundproofing and offers breathtaking views of the city. Enjoy a comfortable stay with a flat-screen TV, free WiFi, and a well-lit work desk.

Exquisite Dining Options and Garden Terrace

Indulge in a culinary journey at Espaço Jardim Restaurant, serving delectable Portuguese and European dishes throughout the day. Start your morning with a Nespresso coffee and unwind in the garden terrace with a refreshing drink.

Convenient Services and Prime Location

Benefit from services like laundry, car rental, and city tours arranged by the attentive staff. With a metro stop just steps away, explore Lisbon's attractions easily. Plus, with designer shops and entertainment venues nearby, HF Fénix Lisboa offers the perfect blend of convenience and luxury.

Book now for an unforgettable stay at HF Fénix Lisboa!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that the guest who made the booking must also stay at the property.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.7
Based on 4822 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
M
Maria Helena Moura Brito Fonseca • family_with_children • br
8
Boa
Pros:

Localização

Cons:

Da dificuldade para reservar pelo booking

2026-09-20 • via Nuitee
P
Pontes • solo_traveller • br
7
Pros:

Excelente recepção do Nelson Gonçalves.

Cons:

Limpesa

2026-09-19 • via Nuitee
C
CHOUSEIN • solo_traveller • tr
8
Pros:

Kanum

Cons:

Odalar küçüktü, asansörler yeterli değildi

2026-09-19 • via Nuitee
A
Alexandra • family_with_children • gb
10
FANTÁSTICA
Pros:

Funcionários sao muito simpaticos, pequenos almoços excelentes e localização fantástica. No centro com vista maravilhosa. Vamos voltar!

2026-09-19 • via Nuitee
H
Heino • solo_traveller • ch
8
Pros:

Zentrale Lage, Metrostation und freundliches Personal.

Cons:

War ein wenig laut, da das Zimmer auf die Hauptstrasse ausgerichtet war

2026-09-18 • via Nuitee
V
Van Christopher • couple • us
10
Enjoyable
Pros:

Great location

Cons:

N/A

2026-09-18 • via Nuitee
N
Neves • solo_traveller • pt
10
2026-09-18 • via Nuitee
B
Borges dos Santos • solo_traveller • br
10
Excelente
Pros:

Variedade do café da manhã, conforto do quarto, localização

Cons:

Tive problemas com a reserva de 1 diária, de 10 a 11 de setembro. Não entendi pq foi cancelada

2026-09-18 • via Nuitee
P
Paul • couple • ie
10
Very enjoyable and the weather was amazing while we were there everyplace we ate at food was so
Pros:

The location was exactly what we were looking for

Central to everything

2026-09-18 • via Nuitee
R
Rui • couple • pt
5
2026-09-17 • via Nuitee
M
Maria Musette • couple • pt
4
Pros:

Localização

Cons:

Funcionários

2026-09-17 • via Nuitee
R
Roberto • couple • it
8
Pros:

posizione

Cons:

Colazione

2026-09-17 • via Nuitee
S
Sebastian • extended_group • uy
9
Pros:

Si nos gustó

Cons:

Todo bien

2026-09-16 • via Nuitee
M
Miren Karmele • solo_traveller • es
8
2026-09-16 • via Nuitee
M
Mauricio • couple • br
8
Pros:

muito bom

Cons:

quarto maior !

2026-09-16 • via Nuitee
V
Vera • couple • br
10
Um hotel que nunca decepciona!
Pros:

Os colaboradores são sempre gentis e fazem de tudo para que o hóspede tenha uma boa estadia. Há anos frequento esse hotel, não posso deixar de mencionar que o café da manhã é diferenciado pela presença do Nelson Gonçalves, muito atento, educado e, demonstra que, genuinamente, gosta do que faz. Funcionário Padrão. Percebi que agora ele tem uma estrela no uniforme!m, provavelmente, deve ser uma distinção!

Cons:

Acho que poderiam tirar os carpetes dos corredores, as vezes tem cheiro de mofo.

2026-09-15 • via Nuitee
A
Ana • couple • ch
7
Sympa mais sans plus
Pros:

Personnel sympa et serviable.

Cons:

Manque de confort dans le lit, très dur ou on ressent les ressorts, j’en ai mal au dos et les coussins vraiment pas top.
La douche… l’eau ne coule pas. L’eau prend du temps à chauffer, et l’eau coule partout par terre… ceci ne vaut pas les 4 étoiles
Chambre qui reste assez petite.

2026-09-15 • via Nuitee
S
Santos • solo_traveller • br
10
2026-09-15 • via Nuitee
S
Santos • couple • br
10
Funcionários educados e atenciosos
Pros:

Limpo e organizado

2026-09-15 • via Nuitee
B
Borges dos Santos • solo_traveller • br
9
Pros:

Cafe da manhã e atendimento

Cons:

Elevadores lentos e escasso

2026-09-15 • via Nuitee