HF Fénix Lisboa

Hotels
8.7 (4720 reviews)
Praça Marquês de Pombal, 8 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.19
Overall cleanliness mentioned positively in multiple reviews, but some comments indicated a need for improvement.
Service
9.16
Staff are frequently praised for their friendliness and professionalism across several reviews.
Location
9.2
Many reviews highlight the excellent location of the hotel.
Room Quality
8.65
Rooms are described as comfortable and spacious by several guests.
Amenities
8.18
Mainly mentioned positively, but some guests noted missing gym facilities.
Value for Money
8.64
Overall positive feedback regarding value, with some comments about rates.
Food and Beverage
8.69
Breakfast and dining experiences received high praise from guests.
Overall Experience
8.86
Guests reported a great overall stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:39

Property Description

Luxurious Soundproofed Rooms with Stunning Views

Experience a tranquil stay at HF Fénix Lisboa, where every room is equipped with soundproofing and offers breathtaking views of the city. Enjoy a comfortable stay with a flat-screen TV, free WiFi, and a well-lit work desk.

Exquisite Dining Options and Garden Terrace

Indulge in a culinary journey at Espaço Jardim Restaurant, serving delectable Portuguese and European dishes throughout the day. Start your morning with a Nespresso coffee and unwind in the garden terrace with a refreshing drink.

Convenient Services and Prime Location

Benefit from services like laundry, car rental, and city tours arranged by the attentive staff. With a metro stop just steps away, explore Lisbon's attractions easily. Plus, with designer shops and entertainment venues nearby, HF Fénix Lisboa offers the perfect blend of convenience and luxury.

Book now for an unforgettable stay at HF Fénix Lisboa!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that the guest who made the booking must also stay at the property.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.7
Based on 4720 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
R
Rita • solo_traveller • pt
9
2026-07-18 • via Nuitee
A
Ana cristina • solo_traveller • br
8
Agradável
Cons:

Estava passado a semifinal da Copa do mundo e não tinha a transmissão do jogo no quarto.

2026-07-18 • via Nuitee
I
isidro ferreira • family_with_children • pt
9
muito tranquila top
Pros:

top

2026-07-18 • via Nuitee
A
Avgoustinos • solo_traveller • cy
10
2026-07-17 • via Nuitee
L
Lisiane • family_with_children • br
9
Ótima localização, confortável, bom atendimento e ótimo café da manhã.
Pros:

Camas confortáveis, quarto espaçoso, com cafeteira, água disponível. Atendimento cordial, bem localizado, café da manhã ótimo.

Cons:

Barulho dos demais hóspedes ao bater a porta do quarto; como estávamos no final de semana, o hotel estava bem movimentado. Sistema de cobrança não funciona através do booking.com, somente à parte, e não estava garantida a reserva quando chegamos ao hotel, por sorte haviam quartos disponíveis.

2026-07-17 • via Nuitee
R
Robin • couple • us
10
2026-07-16 • via Nuitee
F
Fábio • couple • pt
6
2026-07-16 • via Nuitee
M
Maria • couple • pt
8
2026-07-16 • via Nuitee
N
Noriko • solo_traveller • jp
10
便利なロケーションで快適な滞在
Pros:

ロケーションが良い。シェラトンやフォーシーズンズなど高級ホテルチェーンのあるマルケス・デ・ポンバル駅の目の前。空港や近郊のシントラ、オビドスへのアクセスも良好。Baixa-Chiadoへも地下鉄ですぐ。交通量が多いため多少車の音がするが、繁華街ではないのでほぼ静かで問題無し。
施設自体はやや古いがよくメンテナンスされている。朝食のビュッフェは美味しく、スタッフはてきぱきと仕事をこなしていた。

Cons:

アメニティが最小限しかない。四つ星ホテルでシャンプーとボディーソープが一緒なのは改善してほしい。

2026-07-15 • via Nuitee
A
Antonio • couple • pt
6
2026-07-15 • via Nuitee
C
Claire • extended_group • mt
9
Good hotel in a good location in Lisbon city centre
Pros:

The location was great, pleasant 25 minute walk downhill to the port and old town.

Cons:

The rooms we were allocated were smaller than the pictures on the website. We could mot open more than one suitcase at a time.

2026-07-14 • via Nuitee
N
Nick Henley • solo_traveller • gb
8
2026-07-14 • via Nuitee
F
felix • couple • br
9
2026-07-13 • via Nuitee
L
Lorelei • family_with_children • us
10
2026-07-13 • via Nuitee
C
Costa • couple • pt
8
2026-07-12 • via Nuitee
J
Julio • family_with_children • br
9
2026-07-12 • via Nuitee
E
Elisa helena • couple • br
7
Pros:

Quarto amplo

2026-07-12 • via Nuitee
J
Jesús Enrique • couple • es
8
Buen hotel
Pros:

El personal de recepción muy amable y atento. El desayuno muy bueno y variado.

Cons:

El cuarto de baño algo pequeño.

2026-07-11 • via Nuitee
D
Dora • couple • pt
10
Maravilhosos 10 dias neste hotel passaram rápidos, mas voltaremos na próxima viagem à Lisboa, de certeza!
Pros:

Equipe do hotel, todos muito gentis, atenciosos e uma nota especial para o Sr. Fernando, da recepção e o Rui, que nos ajudou com as malas.
Fomos muito bem acolhidos.
Café da manhã bem variado, muito bom!
A localização, frente ao metrô, com bela vista para o parque.
Quarto grande , espaçoso, confortável, AR perfeito, muito importante neste calor de Lisboa.

Cons:

Gostamos de tudo!

2026-07-11 • via Nuitee
M
Maria • extended_group • es
10
2026-07-11 • via Nuitee