Hotel Zarauz

Hotels
7.6 (3750 reviews)
Nafarroa Kalea, 26 , Zarautz , es

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable
Cons:
Old furniture
Uncomfortable beds
Limited breakfast options

Categories

Cleanliness
7.56
Many reviews mention cleanliness positively, but some indicate areas for improvement.
Service
8.53
Numerous mentions of helpful and friendly staff across multiple reviews.
Location
8.57
Central location and easy access to nearby attractions consistently praised.
Room Quality
6.52
Mixed reviews, with some rooms described as outdated and beds uncomfortable.
Amenities
7.05
Some amenities were highlighted positively, but complaints about the fitness facilities were noted.
Value for Money
8.01
Generally a good deal, especially for the location, though some disagreed on room quality.
Food and Beverage
7.06
Average feedback on breakfast quality with some suggesting limited variety.
Overall Experience
7.53
Overall satisfaction expressed with mentions of both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:23

Property Description

Luxurious Accommodation
Hotel Zarauz offers modern rooms with flat-screen TVs and cozy heating, just steps away from the beach. Enjoy a relaxing bath in the well-equipped bathrooms with complimentary hairdryers.

Culinary Delights
Indulge in a delicious buffet breakfast and daily set menu at the Santa Barbara restaurant, known for its exquisite cuisine. With the capacity to host up to 200 guests, it's the perfect venue for any occasion.

Adventure Awaits
Experience thrilling surfing sessions in Zarauz or explore the picturesque countryside through hiking trails. Conveniently located near Bilbao and France, the hotel provides easy access to nearby attractions.

Book now for an unforgettable stay at Hotel Zarauz!

Important information:

License Number: HSS0078

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 3 years old to 8 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 3750 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 6.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.53
G
Geoff • extended_group • au
10
Location was great. Staff friendly
Pros:

Location

2026-06-06 • via Nuitee
H
Hummeling • solo_traveller • nl
7
Pros:

Ligt op de Camino

2026-06-06 • via Nuitee
J
Josu • solo_traveller • es
8
2026-06-06 • via Nuitee
L
Luis • solo_traveller • ca
5
2026-06-05 • via Nuitee
B
Bao • solo_traveller • es
8
Bastante bien.
Pros:

Ubicación perfecta, cerca del centro y de la playa y muy limpia.Y muy positivo que disponga de nevera.

Cons:

Televisión pequeña y no tenía los canales suficientes y es injustificable que no se pueda ver los canales autonomicos mínimo ( Etb1 y Etb2).

2026-06-05 • via Nuitee
E
Ellen • couple • es
9
Perfect location and lovely little hotel
Pros:

Location was perfect. Zarauz was a gorgeous little town with a beautiful beach and would certainly go back.
Hotel and fine and staff very helpful.

Cons:

The breakfast was a bit expensive for what we got.

2026-06-04 • via Nuitee
R
Rosa • solo_traveller • es
6
Pros:

EL TRATO DEL PERSONAL EXCELENTE Y LA COMIDA MUY CASERA Y BUENA CANTIDAD

Cons:

LA LIMPIEZA ESCASA Y FALTA DE ACCESO A PERSONAS CON MOVILIDAD REDUCIDA

2026-06-03 • via Nuitee
M
Martin Humberto • solo_traveller • es
10
2026-06-03 • via Nuitee
S
sergi1958 • solo_traveller • es
10
2026-06-03 • via Nuitee
M
mirrim • solo_traveller • es
8
2026-06-02 • via Nuitee
B
Bartolomé • couple • es
8
Hotel clásico excelente ubicación
Pros:

Ubicación excelente

Cons:

Disponer de aparcamiento

2026-06-02 • via Nuitee
S
SONIA • solo_traveller • es
7
2026-06-02 • via Nuitee
R
Rosario • extended_group • au
9
2026-06-02 • via Nuitee
T
Tomas • couple • es
5
Muy bien la ubicación. Habitación pobre. Televisión del siglo pasado.
Cons:

Que no haya aire acondicionado en la habitación.
Hay que cambiar almohadas y colchones.

2026-06-01 • via Nuitee
R
Rebeca • solo_traveller • es
10
Pros:

Todo estaba correcto

Cons:

Todo estaba bien

2026-06-01 • via Nuitee
C
CHIPOY • couple • fr
8
2026-06-01 • via Nuitee
U
Uriz Galarza • couple • es
8
Excelente ubicación y limpieza pero necesita renovarse
Pros:

Ubicación
Limpieza impecable
Personal agradable y educado

Cons:

Instalaciones anticuadas
Comodidad, el colchón simplemente aceptable y la almohada para mi gusto demasiado fina

2026-06-01 • via Nuitee
K
k • solo_traveller • es
8
2026-06-01 • via Nuitee
R
RAOUL • solo_traveller • fr
5
Manques
Pros:

L'emplacement, pas très loin de la plage et nombreuses places pour handicapés.

Cons:

Pas de climatisation, lit bruyant, , tv pas de chaînes internationales.

2026-06-01 • via Nuitee
F
Francesco • solo_traveller • it
9
Pros:

Personale molto gentile e disponibile

2026-06-01 • via Nuitee