Hotel Zarauz

Hotels
7.6 (4113 reviews)
Nafarroa Kalea, 26 , Zarautz , ES
+34 943 83 02 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable
Cons:
Old furniture
Uncomfortable beds
Limited breakfast options

Categories

Cleanliness
7.56
Many reviews mention cleanliness positively, but some indicate areas for improvement.
Service
8.53
Numerous mentions of helpful and friendly staff across multiple reviews.
Location
8.57
Central location and easy access to nearby attractions consistently praised.
Room Quality
6.52
Mixed reviews, with some rooms described as outdated and beds uncomfortable.
Amenities
7.05
Some amenities were highlighted positively, but complaints about the fitness facilities were noted.
Value for Money
8.01
Generally a good deal, especially for the location, though some disagreed on room quality.
Food and Beverage
7.06
Average feedback on breakfast quality with some suggesting limited variety.
Overall Experience
7.53
Overall satisfaction expressed with mentions of both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:23

Property Description

Luxurious Accommodation
Hotel Zarauz offers modern rooms with flat-screen TVs and cozy heating, just steps away from the beach. Enjoy a relaxing bath in the well-equipped bathrooms with complimentary hairdryers.

Culinary Delights
Indulge in a delicious buffet breakfast and daily set menu at the Santa Barbara restaurant, known for its exquisite cuisine. With the capacity to host up to 200 guests, it's the perfect venue for any occasion.

Adventure Awaits
Experience thrilling surfing sessions in Zarauz or explore the picturesque countryside through hiking trails. Conveniently located near Bilbao and France, the hotel provides easy access to nearby attractions.

Book now for an unforgettable stay at Hotel Zarauz!

Important information:

License Number: HSS0078
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

7.6
Based on 4113 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 6.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.53
A
Ana • solo_traveller • es
8
Pros:

Situación

Cons:

Un poco caro

2026-09-19 • via Nuitee
M
Manuel • couple • es
10
2026-09-19 • via Nuitee
O
Ohad • couple • il
8
Pros:

Clean and cozy

2026-09-19 • via Nuitee
I
Iñaki • family_with_children • es
10
Pros:

Ubicación y personal

2026-09-19 • via Nuitee
L
Lora • solo_traveller • au
7
Good basic accommodation in good location
Pros:

Good location, competent staff, clean and comfortable basic room.

Cons:

Mini bar fridge wasn't working. Hotel is a little dated.

2026-09-18 • via Nuitee
C
Carlos • couple • pt
7
2026-09-17 • via Nuitee
R
Rocío • extended_group • es
9
EXCELENTE HOTEL
Pros:

Instalaciones ubicación limpieza

Cons:

camas

2026-09-17 • via Nuitee
S
S • couple • nl
8
2026-09-17 • via Nuitee
M
Manuel • family_with_children • es
10
Correcta
2026-09-17 • via Nuitee
M
Maciej • family_with_children • pl
9
2026-09-17 • via Nuitee
J
Jose • solo_traveller • es
6
2026-09-17 • via Nuitee
D
Denise • solo_traveller • us
8
Clean room with good location for exploring.
Pros:

Location along El Camino de Santiago .

Cons:

Beds need replacing.

2026-09-16 • via Nuitee
M
Muñoz Sanchez • solo_traveller • es
9
2026-09-15 • via Nuitee
C
Christophe • solo_traveller • fr
6
Pros:

L'accueil et le personnel

Cons:

Le prix et l'hôtel vieux

2026-09-14 • via Nuitee
L
laura • solo_traveller • it
5
Hotel non da 3 stelle
Pros:

Dimensione della camera.La signora alla reception per il check -in.La signora con i capelli lunghi e neri,che serviva la cena.

Cons:

Arredamento della camera vecchio e brutto. Bagno scomodo con orrenda vasca da bagno ingiallita e tenda di plastica obbrobriosa. Materassi molli e scomodi anche se la piazza e mezzo è stata molto apprezzata. Servizio cena accettabile con scelta di portate ma in brutta e disordinata sala da pranzo. Wi-Fi non funzionante e alla reception spiegazione ridicola e cioè non prende dappertutto. La colazione non da 3 stelle. Mancavano le uova ,i churros,succo di arancia fresco,dolci freschi e locali. Cornetti, salumi,formaggi,di qualità media, caffè non bevibile, yogurt e latte buoni. Rapporto qualità - prezzo non ci siamo proprio.

2026-09-14 • via Nuitee
J
Jay • solo_traveller • us
7
2026-09-14 • via Nuitee
J
Javier • family_with_children • es
9
Cómoda
2026-09-13 • via Nuitee
G
GN PL • solo_traveller • pl
5
Pros:

Hotel jest położony w doskonałej lokalizacji, blisko plaży, centrum i stacji kolejowej. Obsługa jest bardzo pomocna i miła. Śniadania są ok, ale codziennie takie same. Hotel jest dość stary i w stanie oryginalnym, ale dobrze utrzymany.

Cons:

Najważniejsze to, że w pokojach nie ma klimatyzacji, a do tego ulica przy której leży hotel jest całkiem ruchliwa. Noce to był koszmar, przy 22 stopniach i 90% wilgotności nie da się spać bez otwartego okna, a wtedy w pokoju jest hałas od samochodów. Łóżko nie było podwójne - były to dwa łóżka na kółkach które do tego łatwo się przesuwały. Czystość była ok, ale podłoga nie była dobrze odkurzona. Wifi było raczej kiepskie.

2026-09-13 • via Nuitee
O
Olaia • couple • es
4
Pros:

La recepcionista

Cons:

El ruido

2026-09-13 • via Nuitee
A
Alfredo • solo_traveller • es
8
Pros:

Es un hotel que se encuentra situado en un sitio privilegiado, a cinco minutos del paseo marítimo

Cons:

El hotel necesita una actualización

2026-09-13 • via Nuitee