Hotel Herzog

Hotels
8.2 (251 reviews)
Herzogstr. 23 , Düsseldorf , de

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Noisy heating
Small rooms
Shower temperature issues

Categories

Cleanliness
7.76
The reviews note cleanliness, but highlight issues like noise from heating affecting the perception.
Service
9.23
Numerous reviews praise the friendly and helpful staff.
Location
8.77
Multiple reviews emphasize the hotel's excellent central location.
Room Quality
7.22
While the rooms are mentioned to be clean, several reviews describe them as dated and small.
Amenities
8.25
Breakfast is praised, but some issues with shower temperature were noted.
Value for Money
7.71
Positive feedback suggests good value, despite some issues with room quality.
Food and Beverage
8.76
The breakfast offerings were generally well-received.
Overall Experience
7.93
Overall positive experience with some minor issues noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:25

Property Description

Central Location near Königsallee Shopping Street

Convenient Access to Old Town and Main Railway Station

Comfortable Rooms with Cable TV and Minibar

Book your stay at Hotel Herzog for a relaxing and convenient experience in the heart of Düsseldorf.

Important information:

Please note that due to the layout of the building, room sizes may vary.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 251 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 7.93
C
Christian • couple • de
7
2026-06-03 • via Nuitee
N
Nathan • couple • nl
8
2026-06-02 • via Nuitee
J
Jana • solo_traveller • de
8
2026-05-31 • via Nuitee
S
Sebastian • solo_traveller • de
9
2026-05-31 • via Nuitee
T
Tiia • solo_traveller • fi
8
2026-05-30 • via Nuitee
M
Marina • solo_traveller • de
10
2026-05-26 • via Nuitee
J
Jasmin • solo_traveller • de
7
Pros:

Guter Service, sauber, nettes Personal

Cons:

Das Badezimmer war nicht ganz so optimal weil man ein hohen Absatz hoch musste und die Toilette war beengt.

2026-05-26 • via Nuitee
J
Jan • extended_group • de
8
Preis-Leistung stimmte sehr gut.
Pros:

Sehr freundliches Personal und gute Lage.

2026-05-24 • via Nuitee
M
Michaela • solo_traveller • de
8
2026-05-24 • via Nuitee
D
Derek • family_with_children • us
8
2026-05-23 • via Nuitee
Савченко • family_with_children • ua
10
2026-05-20 • via Nuitee
H
Hilal Nur • solo_traveller • bg
4
2026-05-20 • via Nuitee
K
Kamil • solo_traveller • pl
10
Ogólnie bardzo dobry hotel pod wyjazdy służbowe.
Pros:

Bardzo przyjazna obsługa personelu! Pozdrowienia dla gospodyni hotelu!
Czysty pokój, komfortowe łóżko, czysta łazienka. Smaczne śniadanie. Recepcja 24 h.

Cons:

Brak wody w hotelu. Brak czajnika. Trochę głośno od ulicy, mimo zamkniętego okna.

2026-05-19 • via Nuitee
M
Mete • couple • tr
9
Practical, value for money, clean and good location
Pros:

It was clean, practical, good location and staff were very accomodating.

Cons:

Not much

2026-05-14 • via Nuitee
A
adrian • solo_traveller • mx
6
2026-05-14 • via Nuitee
T
Tom • solo_traveller • be
9
Pros:

Het personeel was uitzonderlijk vriendelijk tijdens ons bezoek. Een aangename ontvangst en persoonlijke aanpak!

2026-05-10 • via Nuitee
M
Milošević • solo_traveller • rs
9
Pros:

Prostran smeštaj, malo čudan ali je ok. Posebnu draž daje fina dama Bugarskog porekla na recepciji i dana u kuhinji koja vam sprema omlet po želji. Sve pohvale. Lokacija je odlična.

Cons:

U svakoj sobi još po jedna vrata koja vode ne znam gde ali zaključana. Wi fi nema domet tek kad se ode u restoran - menzu.

2026-05-09 • via Nuitee
M
Münir • couple • tr
10
Çok keyifli bir otel çok temiz çalışanlar harika
Pros:

Çalışanlar çok ilgili

Cons:

Fiyatı çok pahalı idi

2026-05-03 • via Nuitee
S
Sunset99 • family_with_children • nl
9
Good location
Pros:

Belma and Linda was very kind person.Room was OK.Location is good

Cons:

Street was noisy

2026-05-03 • via Nuitee
A
Alixes • solo_traveller • de
10
Pros:

I would say that they are very friendly, kind and accomodate

Cons:

none

2026-05-02 • via Nuitee