The Nayland Hotel

Hotels
8 (5619 reviews)
132-134 Sussex Gardens , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.58
Mixed sentiments noted regarding cleanliness; some reviews indicate clean rooms, but others mention issues like dirty facilities.
Service
9.05
Numerous reviews highlight helpful and friendly staff.
Location
9.09
Consistently praised for its central and convenient location near transport.
Room Quality
7.54
Several comments on room size being small or dated; some concerns about heating.
Amenities
8.07
Observed lack of certain amenities like a minibar and inadequate breakfast setup.
Value for Money
7.53
Mixed feelings regarding value; some mention good pricing, while others feel prices do not justify room quality.
Food and Beverage
7.08
Breakfast received criticism for lack of preparation and variety.
Overall Experience
8.05
Overall positive, with intentions to return, but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:25

Property Description

Central Location and Easy Access

Located just a short stroll from Hyde Park, The Nayland hotel in Central London offers convenient access to Paddington's rail and Tube stations, making exploring the city a breeze.

Comfortable Accommodation with Modern Amenities

The 3-star accommodation features en suite rooms equipped with satellite TV, a safe, and a radio for your entertainment and security needs. Additionally, limited free parking is available on-site, ensuring a stress-free stay.

Proximity to Major Attractions and Transportation Hubs

With the Heathrow Express rail service nearby, guests can enjoy a quick 20-minute transfer to Heathrow Airport. Moreover, the vibrant West End, theatres, and shopping centers like Whiteleys are all within walking distance, promising a memorable London experience.

Book your stay at The Nayland hotel for a delightful and convenient London getaway.

Important information:

Card holder must be present at the hotel to make the payment. This is a safety and security measure.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 5619 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
M
Miriri • extended_group • fi
7
Vaatimaton majoitus
Pros:

Sijainti on huippuhyvä aivan Paddingtonin juna, - ja underground asemien lähellä. Myös busseja kulkee useita.
Paljon kauppoja (turisti, - ja ruoka) sekä ravintoloita.
Henkilökunta erittäin ystävällistä.
Huoneessa oli lattiatuuletin. Suihkussa oli hyllykkö omille pesutuotteille.
Aamiaisella hlökunta paahtoi toastit.
Suodatinkahvi oli hyvää ja kuumaa.

Cons:

Ikkunan sai auki vain raolleen. Näkymä huoneesta 305 oli remontissa olevan rakennuksen seinään. (Huone oli varattu n. Puoli vuotta aikaisemmin)
Lattiat narisivat.
Hieman nuhjuinen sisustus.
Valaisin välkkyi.
Aamiais"sali" on todella pieni ja ahdas, liian isot tuolit niin pieneen tilaan.
Ei kasviksia(tomaatti, kurkku, paprika) aamiaisella. Joka päivä sama setti.

2026-07-04 • via Nuitee
M
Michaela Ribergaard • solo_traveller • dk
3
2026-07-04 • via Nuitee
M
Massimo • family_with_children • it
4
Pros:

Posizione

Cons:

Dimensioni camera e colazione

2026-07-04 • via Nuitee
C
Catherine • couple • gb
10
Great location- staff lovely and friendly, Great value for money base.
Pros:

Location Location Location- Easy access to everywhere from Paddington station which was only a 5 min walk away. Walking distance to Hyde Park.

Cons:

Nothing to dislike.

2026-07-04 • via Nuitee
S
Smith • family_with_children • nz
6
2026-07-04 • via Nuitee
P
Pat • solo_traveller • gb
8
Wonderful time in London my favourite city
Pros:

Friendly staff, comfortable and location

Cons:

Nothing

2026-07-03 • via Nuitee
E
Elisa • solo_traveller • it
10
Tranquillo e vicino alla fermata Paddington
Pros:

Posizione a 5min dalla fermata della metro.
Pulizia ottima, con cambio quotidiano di asciugamani.
Ero al piano rialzato, silenzioso.
Colazione abbondante, varietà di cereali, prosciutto, formaggio, uova, yogurt, frutta e pane tostato a richiesta; forse poca varietà, ma per le mie esigenze era abbastanza.

Cons:

Non ho trovato lati negativi.

2026-07-03 • via Nuitee
R
Rocsana T • extended_group • ro
8
2026-07-03 • via Nuitee
F
Frankie • couple • gb
9
Fab budget hotel for a London break. Would definitely use again 🙂
Pros:

The property was very well located for Hyde Park and spotlessly clean. Staff were very friendly and welcoming.

Cons:

Net curtains at the windows would have been nice as there was a building construction going on behind. We had to have the windows open due to the heatwave.
A kettle and coffee would have also been welcomed, however there was facilities for this in reception, so that helped.

2026-07-03 • via Nuitee
K
Kensuke • solo_traveller • jp
7
2026-07-03 • via Nuitee
P
Pamela • couple • gb
6
Clean but far far far too hot no air con
Pros:

Super clean ! Super friendly amazing location for a gig in Hyde park

Cons:

It really need air conditioning if it’s going to be anymore than 20 degree in London don’t bother booking this the fan in the room doesn’t help I slept for three nights with a wet towel over me , the window only opens 10-15 cms and the rooms are all very very small ie a double bed but only one person can be standing up at any time

2026-07-02 • via Nuitee
S
Sonja • couple • us
8
A nice place to spend the night but not luxurious. I felt the value was good
Pros:

It was close to Paddington Station. It was well cared for

Cons:

It was dated and small

2026-07-02 • via Nuitee
S
Sarah • couple • gb
7
This is a good value, budget hotel in a great location close to Paddington station.
Pros:

Great hotel location for access to Paddington station. The room whilst small was clean and tidy and offers good value for money.

Cons:

Furnishings are dated and it was a small room and bathroom.

2026-07-02 • via Nuitee
A
AlbaGonzalezConde • family_with_children • es
7
Hotel aceptable para estancias cortas en Londres
Pros:

Lo que más me gustó del establecimiento fue:
Ubicación: ubicado a unos 200 metros de la estación de Paddington está muy bien comunicado para ir caminando a Marylebonne y a Hyde Parrk y en metro al resto del centro de la ciudad, King´s Cross, Notting Hill.
Desayuno: es sin duda la mejor relación calidad-precio que he encontrado no sólo dentro del hotel, sino también fuera. 8 libras desayuno buffet con café, colacoa, tés, bollería, tostadas, zumo de naranja, embutido, yogurt, cereales.
La amabilidad del persoal y del dueño del hotel. Además tiene un pequeño rincón con agua, café, galletas y tés gratuito y disponible las 24h cuando entras al hotel.
Las camas aunque pequeñas, cómodas.

Cons:

No me gustó:
Aunque en estos países es muy típico, la maldita moqueta...en los pasillos, escaleras, habitación.
El tamaño del cuarto de baño: estamos hablando de un espacio extra reducido (1 metro de ancho x 2 de largo). Aunque yo prefiero esto que baño compartido.

2026-07-02 • via Nuitee
C
Céline • couple • be
8
Un très bon moment dans cette belle ville.
Pros:

La propreté, l’accueil des membres du personnel, la mise à disposition de thé, café ou eau gratuitement dans le lobby et la situation géographique.

2026-07-02 • via Nuitee
D
Ducouret • family_with_children • fr
6
2026-07-01 • via Nuitee
A
Antonietta • family_with_children • it
9
Se torniamo, non mi dispiacerebbe soggiornare nuovamente al Nayland.
Pros:

Il posto è comodo da raggiungere, in ottima posizione e gestito con professionalità. Il personale è sempre presente, disponibile e gentile. La colazione è adeguata e preparata con ingredienti di buona qualità.

Cons:

La camera è un po' piccola. Qualche metro quadrato in più non avrebbe guastato, ma alla fin fine è andata bene anche così.

2026-07-01 • via Nuitee
W
Williams • solo_traveller • au
9
Pros:

The staff where so friendly and helpful made it a nice stay . The location was just prefect aswell 2 min walk to Paddington train station

2026-07-01 • via Nuitee
L
louise • couple • gb
9
Ideal for central access from Paddington station . Close walking distance to Kensington park .
Pros:

Location and helpful staff

Cons:

No air conditioning in the room . Large fan in room but still hot.

2026-07-01 • via Nuitee
T
Tonia • solo_traveller • gb
8
Pros:

Good value. Clean. Good location.

Cons:

Slightly dated. Small dated bathroom. Bit noisy as we were out of the main house over the restaurant.

2026-07-01 • via Nuitee