The Nayland Hotel

Hotels
8 (5834 reviews)
132–134 Sussex Gardens, Paddington, London W2 1UB , London , GB
+44 20 7723 4615

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.58
Mixed sentiments noted regarding cleanliness; some reviews indicate clean rooms, but others mention issues like dirty facilities.
Service
9.05
Numerous reviews highlight helpful and friendly staff.
Location
9.09
Consistently praised for its central and convenient location near transport.
Room Quality
7.54
Several comments on room size being small or dated; some concerns about heating.
Amenities
8.07
Observed lack of certain amenities like a minibar and inadequate breakfast setup.
Value for Money
7.53
Mixed feelings regarding value; some mention good pricing, while others feel prices do not justify room quality.
Food and Beverage
7.08
Breakfast received criticism for lack of preparation and variety.
Overall Experience
8.05
Overall positive, with intentions to return, but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:25

Property Description

Central Location and Easy Access

Located just a short stroll from Hyde Park, The Nayland hotel in Central London offers convenient access to Paddington's rail and Tube stations, making exploring the city a breeze.

Comfortable Accommodation with Modern Amenities

The 3-star accommodation features en suite rooms equipped with satellite TV, a safe, and a radio for your entertainment and security needs. Additionally, limited free parking is available on-site, ensuring a stress-free stay.

Proximity to Major Attractions and Transportation Hubs

With the Heathrow Express rail service nearby, guests can enjoy a quick 20-minute transfer to Heathrow Airport. Moreover, the vibrant West End, theatres, and shopping centers like Whiteleys are all within walking distance, promising a memorable London experience.

Book your stay at The Nayland hotel for a delightful and convenient London getaway.

Important information:

Card holder must be present at the hotel to make the payment. This is a safety and security measure.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: LHR

Location

Guest Reviews

8
Based on 5834 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
P
Philip • solo_traveller • se
10
very satisfactory all-round stay.
Pros:

väldigt bra. vet ej hur lagad frukost var, äter aldrig s.k. "full English breakfast".

Cons:

Lite jobbgligt att hitt frukostrummet, men så är det ofte i gamla hopbyggda fastigheter.

2026-09-19 • via Nuitee
J
Jennifer • family_with_children • es
7
Pros:

La ubicación es perfecta

Cons:

La limpieza era nula… el plato de la duchar estaba lleno de residuos blancos y pelos que no eran nuestros.
La comunicación con ellos es nula, tuvieron un hackeo y estuve en vilo sin saber nada, te obligan a llamar cuando los extranjeros no sale caro…

2026-09-19 • via Nuitee
M
Mikhail • solo_traveller • cy
10
2026-09-19 • via Nuitee
S
Sandra • solo_traveller • pe
6
Pros:

El desayuno es muy básico. El personal, muy amable.
Buena ubicación. El cuarto es muy pequeño.

Cons:

Una habitación más grande. Apenas podía caminar en ella.

2026-09-19 • via Nuitee
J
Javier • extended_group • cr
8
Pros:

Location

Cons:

Size

2026-09-19 • via Nuitee
J
JOCELYNE • solo_traveller • fr
9
2026-09-18 • via Nuitee
J
Jordi • solo_traveller • es
8
2026-09-18 • via Nuitee
R
Ryo • couple • jp
9
2026-09-18 • via Nuitee
C
Cristina • extended_group • it
9
Una bella sorpresa per il nostro soggiorno a Londra!
Pros:

Pulizia ottima, colazione buona, angolo bar con acqua, tè e caffè gratis sempre a disposizione. Prese usb e usbc nelle camere. Deposito valigie senza costi aggiuntivi. Metro e bus vicini

2026-09-18 • via Nuitee
G
Gabriela • solo_traveller • pl
8
2026-09-18 • via Nuitee
G
Gijs • couple • nl
6
2026-09-18 • via Nuitee
M
M • solo_traveller • fr
8
Pros:

Le personnel est Adorable.Que ce soit à l'accueil.ou pour le petit-dejeuner.
L'emplacement est très pratique.Pas ultra moderne, mais confortable.Pour une nuit c'etait parfait.

Cons:

Je dirais le bruit le matin.

2026-09-17 • via Nuitee
D
David • solo_traveller • gb
9
2026-09-17 • via Nuitee
P
Pierluigi • solo_traveller • it
7
Bighalf Half Marathon 2026
Pros:

Hotel vicinissimo alla stazione di Paddington
Possibilità di farsi una bevanda calda a tutte le ore (solo nel secondo)

Cons:

Non mi è piaciuto assolutamente il comportamento dell’addetto al check-in dicendomi che per la prima notte la camera non era disponibile! La soluzione è stata quella di essere spostato su un hotel “amico”! Hotel di nome Orchard (allego foto) chiaramente inferiore! Poi ho dovuto liberare la stanza e spostare il mio bagaglio per un successivo check-in (dopo le 15.00 sic 😡🤬)
In entrambi gli hotel bagno microscopico
Per il primo (ORCHARD) mi è stata concessa la colazione ma di pessima qualità (pane tostato e marmellata come dolce, uova e prosciutto per il salato)

2026-09-16 • via Nuitee
M
maria de fatima • extended_group • br
10
Pros:

Gostei da limpeza , organização e localização. Próximo a locais como restaurantes, lojinhas, praças e a estação Paddington.

2026-09-16 • via Nuitee
M
MARÍA JESÚS • family_with_children • es
2
NO VOLVERÉ NUNCA A ESTE HOTEL.
Pros:

El personal muy amable.

Cons:

Nada. Limpieza fatal, la habitación triple pequeñísima, el desayuno pobre.....

2026-09-15 • via Nuitee
R
ROBERTA • solo_traveller • it
1
Siamo andati via la mattina dopo
Cons:

Struttura molto datata, sporca e ho avuto un forte prurito alle gambe con bolle a caviglie e gambe dopo poco che ero entrata nel letto. Suppongo ci fossero acari.

2026-09-15 • via Nuitee
M
Marta • family_with_children • es
8
2026-09-15 • via Nuitee
P
patricia • family_with_children • de
9
2026-09-15 • via Nuitee
L
Larysa • couple • ua
7
На 1-2 ночі лише переночувати
Pros:

Гарне розташування біля вокзалу, на тихій вулиці поруч. Наявність зручної логістики в центр міста.Навколо багато ресторанів та street-food.

Cons:

Дуже маленька кімната. Наша була між поверхами з крутими сходами, тому ліфтом користуватись було неможоиво.

2026-09-15 • via Nuitee