Norfolk Towers Paddington

Hotels
8.1 (11812 reviews)
34 Norfolk Place, Paddington , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Small Room Size
Uncomfortable Beds
Limited Breakfast Options

Categories

Cleanliness
7.95
Rooms were described as clean by multiple reviews.
Service
8.45
Staff were frequently described as friendly and accommodating.
Location
8.45
Location praised for being close to Paddington station and metro access.
Room Quality
7.75
Rooms were noted as small, with some complaints about uncomfortable beds.
Amenities
8.15
Breakfast and basic amenities met guests' needs.
Value for Money
7.95
Value perception is good due to location and cleanliness.
Food and Beverage
8.05
Breakfast was mentioned positively with some requests for more variety.
Overall Experience
8.05
General sentiment indicates a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:06

Property Description

Convenient Location
Norfolk Towers Hotel, just a stone's throw away from Paddington Train Station, offers easy access to the city's main landmarks and the Heathrow Express service, making it a prime choice for travelers seeking convenience.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with en-suite facilities, flat-screen cable TV, and soundproofing. Stay connected with complimentary WiFi available throughout the building, ensuring you have everything you need for a pleasant stay.

Relaxing Lounges
Unwind in our cozy lounges that provide a serene view of the communal garden, offering a tranquil escape from the hustle and bustle of the city.

Book your stay at Norfolk Towers Hotel now for a delightful and convenient experience.

Important information:

Please note that guests are required to present the same credit card used for booking upon check-in.

Full English breakfast is available at 14.95 GBP per person.

When booking 9 rooms or more, different policies and additional supplements may apply.

Please be advised that your card will be pre-authorized for the 1st night prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 11812 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 7.75
Amenities: 8.15
Value for Money: 7.95
Food and Beverage: 8.05
Overall Experience: 8.05
K
Karen • solo_traveller • au
7
A quite adequate hotel in a great location
Pros:

Staff were very professional and the hotel is so close to Paddington Station.

Cons:

Tiny room, tiny slow lift

2026-06-06 • via Nuitee
F
Fernanda • solo_traveller • br
6
2026-06-06 • via Nuitee
A
Ahmed • couple • sa
2
‏الفندق سيئ والقيمة مرتفعة والاستقبال سيئ
Pros:

‏الإقامة كانت سيئة للغاية والموظفين سيئين للغاية ولا في أي تقدير للعميل وبالذات اسماعيل موظف الاستقبال أسوأ من السيئة والغرف جدا صغيرة وأنصحكم لا أحد ينزل في هذا الفندق والغرفة ما تستاهل هذه القيمة في فنادق أخرى أفضل بكثير

Cons:

‏ الاستقبال سيئ والغرف صغيرة و سيئة والقيمة مرتفعة

2026-06-06 • via Nuitee
N
nikki • couple • gb
8
Excellent value for money in a central location
Pros:

Central , nice staff , good price. Great for buses and underground
Afternoon tea was lovely and the bar man was very attentive

Cons:

Rooms a wee bit small but fine for couple
Nights

2026-06-06 • via Nuitee
D
Deborah • solo_traveller • us
9
Wonderful staff, comfortable rooms, a fabulous location just a 6 minute walk to Paddington Station
Pros:

Great location. Nice comfortable hotel with good air-conditioning. Breakfast is good with lots of choices.

Cons:

N/A

2026-06-06 • via Nuitee
D
Dianne • couple • au
9
Helpful friendly staff. Even the cleaners said hello.
Pros:

Breakfast was great.

2026-06-06 • via Nuitee
R
RalphReissmann • solo_traveller • de
9
Pros:

Perfekte Lage um alles mögliche in und um London zu erreichen. Sehr guter Service der Mitarbeiter. Prima Zimmer. Bad perfekt sauber. Schöne Dusche.

Cons:

Das Frühstuck war zwar für UK-Verhältnisse schon sehr gut, könnte gern etwas abwechslungsreicher sein ( andere Wurst, Fisch, Lachs, ...). ... verglichen mit deutschem Früchstück. .. nur so als Tip.

2026-06-06 • via Nuitee
M
MARINA • couple • gr
10
2026-06-06 • via Nuitee
M
Michael • solo_traveller • nz
9
Comfort among the hubbub of Paddington.
Pros:

Well placed for access to Paddington Station hence Heathrow and city tube and restaurants. Single room was small but perfectly adequate, wonderful bathroom. Hotel is also an easy walk from Hyde Park and just a little further from the Museums and Royal Albert Hall of South Kensington.

Cons:

Scrambled eggs at Breakfast were stiff and flavorless. However there were plenty of other options. The lack of laundry facilities or arrangements at the hotel was a frustration for me. I did find a Laundry relatively close however.

2026-06-05 • via Nuitee
M
Marcelo • solo_traveller • ar
9
Buen hotel con excelente ubicación y conexión con todo Londres
Pros:

Muy bien ubicado, a poca distancia de la estación Paddington. Buen desayuno. Muy cordial el personal.

2026-06-05 • via Nuitee
A
ANITA • solo_traveller • gb
10
2026-06-05 • via Nuitee
Y
Yiannis • couple • cy
8
Overall, our stay was very good. The room on the 5th floor was ok, a bit small but comfortable for two persons with 2 la
Pros:

Great location with many services nearby (Paddington Station, bus station, grocery shops, restaurants and cafes)

Cons:

Only one and very slow elevator.

Can be a bit noisy depending on next door tenants.

2026-06-05 • via Nuitee
J
Jo • couple • au
8
Easy for Paddington and getting to Heathrow
Pros:

We only stayed 1 night. Great location for Paddington station. 5 min walk.
Bed was comfortable breakfast was good.

2026-06-05 • via Nuitee
M
Manda • extended_group • nl
7
2026-06-05 • via Nuitee
N
Nader • family_with_children • us
6
Decent for a one night stop- a minimalist hotel with small but comfortable rooms
Pros:

Clean

Cons:

Not very modern and rooms were small

2026-06-05 • via Nuitee
E
Elizabeth • couple • us
5
2026-06-05 • via Nuitee
J
J. • solo_traveller • de
7
Für ein Kurztrip ok
Pros:

Komfortables Bett
Dusche mit 2 Brausen
Lage war perfekt
Ruhiges Zimmer

Cons:

Teppichboden im Zimmer
Frühstück war qualitativ sehr mittelmäßig, schlechter Kaffee, keine Umweltstandards
Sauberkeit ging so
Alles in die Jahre gekommen

2026-06-05 • via Nuitee
M
Marianne • family_with_children • se
8
Very friendly and helpful staff, excellent location.
2026-06-05 • via Nuitee
H
Hisako • extended_group • jp
8
利便性の良いホテル
Pros:

駅から近く、レストランも近くにたくさんあり便利
受付の人はフレンドリーだった

Cons:

バスタブがあったら良かった

2026-06-05 • via Nuitee
S
Stacy • extended_group • us
8
Clean and with great staff, near the Paddington Station.
Pros:

Very large apartments. Attentive staff.

Cons:

The noise from the restaurant moving the chairs late at night and early morning.

2026-06-05 • via Nuitee