Norfolk Towers Paddington

Hotels
8.1 (12583 reviews)
34 Norfolk Place, Paddington , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Small Room Size
Uncomfortable Beds
Limited Breakfast Options

Categories

Cleanliness
7.95
Rooms were described as clean by multiple reviews.
Service
8.45
Staff were frequently described as friendly and accommodating.
Location
8.45
Location praised for being close to Paddington station and metro access.
Room Quality
7.75
Rooms were noted as small, with some complaints about uncomfortable beds.
Amenities
8.15
Breakfast and basic amenities met guests' needs.
Value for Money
7.95
Value perception is good due to location and cleanliness.
Food and Beverage
8.05
Breakfast was mentioned positively with some requests for more variety.
Overall Experience
8.05
General sentiment indicates a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:06

Property Description

Convenient Location
Norfolk Towers Hotel, just a stone's throw away from Paddington Train Station, offers easy access to the city's main landmarks and the Heathrow Express service, making it a prime choice for travelers seeking convenience.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with en-suite facilities, flat-screen cable TV, and soundproofing. Stay connected with complimentary WiFi available throughout the building, ensuring you have everything you need for a pleasant stay.

Relaxing Lounges
Unwind in our cozy lounges that provide a serene view of the communal garden, offering a tranquil escape from the hustle and bustle of the city.

Book your stay at Norfolk Towers Hotel now for a delightful and convenient experience.

Important information:

Please note that guests are required to present the same credit card used for booking upon check-in.

Full English breakfast is available at 14.95 GBP per person.

When booking 9 rooms or more, different policies and additional supplements may apply.

Please be advised that your card will be pre-authorized for the 1st night prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.1
Based on 12583 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 7.75
Amenities: 8.15
Value for Money: 7.95
Food and Beverage: 8.05
Overall Experience: 8.05
M
manana • couple • ge
9
Pros:

The property is in a very good location, the staff is excellent, and everything is clean. The breakfast is decent. The only downside is that the rooms are very small and narrow.

2026-09-19 • via Nuitee
M
Miruska35 • solo_traveller • sk
9
Pobyt v dobrej lokalite
Pros:

Veľmi dobrá lokalita hotela, je to v blízkosti metra. Izby boli čisté, pravidelná výmena uterákov na dennodennej báze, aj upratanie izby. Recepcia bola nepretržite k dispozícii. Páčila sa mi aj možnosť uskladnenia cenností v trezore na izbe.

Cons:

Veľmi malá izbička, človek si nemal kam odložiť veci, ani kufor. Mne to na prespanie nevadilo, ale nemala som ani odkladací priestor alebo skriňu na odloženie vecí. Sprchový kút už bol v horšom stave, aj keď bol čistý. Taktiež bolo počuť metro, ale to je vzhľadom na blízkosť stanice, samozrejmé, treba s tým ale počítať.

2026-09-19 • via Nuitee
L
Laura • solo_traveller • it
8
Pros:

Hotel comodo per spostarsi nel centro di Londra; la stazione di Paddington è a 5 minuti a piedi. Hotel pulito e staff gentile.

Cons:

La colazione è poco varia e se vuoi delle uova le paghi a parte ( 4 £ per 3 uova).

2026-09-19 • via Nuitee
S
Shelby • couple • ca
8
Location and breakfast were great, staff very friendly and helpful
Pros:

Convenient location close to the underground and within walking distance to Hyde park etc.

Cons:

Rooms were very small

2026-09-19 • via Nuitee
H
Heather • extended_group • gb
8
Pros:

It was very nice, clean, comfortable, nice facilities, air con easy to adjust or turn off, good location for us, pleasant staff

Cons:

Breakfast was ok, good variety of foods, but quality not fab
One small lift as the main access for 5 floors was not ideal

2026-09-19 • via Nuitee
S
Sam • couple • gb
8
2026-09-19 • via Nuitee
S
Stanlake • solo_traveller • it
9
2026-09-18 • via Nuitee
M
Markus One • solo_traveller • at
9
2026-09-18 • via Nuitee
M
Mark • solo_traveller • au
10
Pros:

I had some parcels delivered to the hotel and the staff went well above and beyond to ensure I got them safely. Really great care shown. Exceptional breakfast too.

Cons:

I was shown through an interlink door between a couple of parts of the building (which included a few steps with a heavy suitcase). But there is an easier route by heading back into the street and going in the entrance down the road from reception. Only one step that way and much easier. Minor thing.

2026-09-18 • via Nuitee
S
Steve • solo_traveller • au
6
2026-09-18 • via Nuitee
J
João Bosco • solo_traveller • br
9
2026-09-17 • via Nuitee
F
Fernando • couple • ar
10
Pros:

El hotel está muy bien, nuestra habitación era nueva. La sección del edificio había sido ampliada y restaurada, por lo tanto todo era nuevo.
El desayuno era muy completo, aquellos que les gusta el desayuno inglés aquí lo pueden disfrutar.
La habitación era muy confortable y tenía todo lo que se necesita.
Un aparte es la ubicación y Paddington ha mejorado muchísimo. Realmente un opción perfecta, con opciones de metro y bus a todas partes.

2026-09-17 • via Nuitee
P
Poppy • couple • gb
7
2026-09-17 • via Nuitee
E
Ekkehard • solo_traveller • de
9
Modern und gut gelwgen
Pros:

Moderne Ausstattung und Design.
Dieses Mal mit einem ansprechenden Preis

Cons:

Die Zimmergroesse ist fuer 2 Leute nicht geeignet.
Es erfordert Geschick, bei der geringen Groesse, die Badezimmertuer zuzubekommen.

2026-09-17 • via Nuitee
W
Wayne • solo_traveller • za
8
Good hotel for short stay
Pros:

Location was excellent, reception and cleaning staff very good.

Cons:

Size of room was an issue as nowhere to put 2 suitcases but typical of London??

2026-09-17 • via Nuitee
S
SHINO • couple • jp
9
便利で快適なホテルだった。
Pros:

部屋の清掃が行き届いており、毎日部屋に帰るとベットメイクもタオルも新しくなっていてとても気持ち良く過ごせた。バス停がすぐ近くで、ミュージカルで帰りが遅くなっても、買い物で荷物が重くなっても安心で便利だった。私たちの部屋はフロントの隣の建物で、フロントを通らずに部屋に入れたので、アパートに住んでいるような感じだった。ロンドンに来たらまた泊まりたい。

Cons:

特にない

2026-09-16 • via Nuitee
F
Fiona • solo_traveller • gb
10
Great location for short stay
Pros:

Excellent location, friendly staff and clean room for comfy bed.

Cons:

Nil

2026-09-16 • via Nuitee
L
Liron • solo_traveller • il
7
2026-09-16 • via Nuitee
P
Paul • couple • gb
7
Lovely room and staff shame about breakfast
Pros:

Friendly staff lovely room good location for what I needed

Cons:

Breakfast let the hotel down. Wasn’t great variety and you had to pay extra for boiled eggs!!

2026-09-16 • via Nuitee
K
Koji • couple • jp
1
サイテー
Cons:

スタッフの対応がサイテーかも アジア人を差別している感じがあった

2026-09-16 • via Nuitee