Cardiff Sandringham Hotel

Hotels
8.2 (4758 reviews)
21 St Mary Street , Cardiff , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Safety deposit box
Fax/photocopying
Meeting/banquet facilities
Dry cleaning
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable pricing
Cons:
Uncomfortable bed
Noisy at night
Heating issues

Categories

Cleanliness
7.7
Several reviews mention issues like leaking sinks and low shower pressure, indicating room for improvement.
Service
9.2
Many reviews highlight the friendliness and helpfulness of the staff, making service a strong point.
Location
9.2
Repeatedly noted as excellent, central, and providing easy access to attractions.
Room Quality
7.2
Reports of uncomfortable beds and dated bathrooms affect the overall perception of room quality.
Amenities
7.2
Limited amenities mentioned, and some issues with heating and wifi noted by guests.
Value for Money
8.2
Guests felt it was good value given the location, though some felt it was overpriced for the condition of the hotel.
Food and Beverage
8.7
No specific issues raised, and a general positive sentiment regarding the offerings.
Overall Experience
8.2
A mix of positive and negative experiences leads to a satisfactory overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:34

Property Description

Convenient Location
Located in the heart of Cardiff city centre, Cardiff Sandringham Hotel is just a 5-minute walk from Cardiff Central Rail Station. Explore the city with ease, as the Principality Stadium, Cardiff Motorpoint Arena, and St David's Shopping Centre are all within a short walking distance.

Modern Amenities
Enjoy free high-speed Wi-Fi in every room, along with an LCD flat-screen TV offering a variety of Freeview channels. The 24-hour reception ensures that your needs are met at any time during your stay.

Nearby Attractions
Immerse yourself in the vibrant city life with popular attractions just minutes away. Book your stay now at Cardiff Sandringham Hotel for a comfortable and convenient experience in Cardiff.

Important information:

Please note that in the event of a sporting occasion or concert coinciding with the date you choose to stay, the booking will be fully pre-payable and nonrefundable if canceled.

Group Bookings:
Please note that there is a charge per person, per night and a nonrefundable deposit charged for bookings of 6 rooms or more.

There is no elevator and the accommodations is set at first-floor level and above.

Public parking is possible at the multi-story NCP Quay Street car park off Westgate Street, located at CF10 1DZ.

The property offers a discounted rate of £20 per 24 hours at this car park.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 4758 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
L
Lynne solo_traveller gb
7
2026-07-04 via Nuitee
P
Peter couple gb
10
Great family-run hotel with a warm and welcoming atmosphere. Although it was very busy, the staff were friendly, helpful
Pros:

Location , customer service

2026-07-04 via Nuitee
N
Nora solo_traveller it
9
posizione comoda
Pros:

la posizione è estremamente centrale e comodissima per raggiungere la stazione, la camera è piccola ma carina, ha tutto il necessario!

Cons:

purtroppo la struttura non ha l’ascensore (come è evidenziato da loro stessi) ma il personale è stato molto gentile da portarmi la valigia grande!

2026-07-04 via Nuitee
A
Ashford solo_traveller gb
6
Dated and shabby but good value
Pros:

Location
24 hour reception

Cons:

Very dated and scruffy

2026-07-03 via Nuitee
J
Jarosław couple pl
6
2026-07-03 via Nuitee
P
Patrycja couple de
6
2026-07-03 via Nuitee
A
Agata solo_traveller pl
9
Super lokalizacja.
Pros:

Przemiły pomocny personel.
Śniadania którego w ofercie nie widziałam i to było miłym zaskoczeniem, otrzymaliśmy w cenie, bez dodatkowych opłat. Lokalizacja (ścisła starówka) no po prostu ideał. Zestaw do parzenia kawy i herbaty, żelazko, deska do prasowania, suszarka do włosów, wiatrak który pomógł przetrwać piekielnie upały, a także taki drobiazg, jak stojak pod walizkę. To wszystko było bardzo na plus.

Cons:

Trochę wąskie łóżka i brak szafki po drugiej stronie łóżka (po jednej była). Przydałaby sie tez mini lodówka.

2026-07-02 via Nuitee
T
Timothy solo_traveller gb
10
Amazing
Pros:

Super friendly and fabulous location, clean and just generally lovely feel, location amazing

Cons:

Little noise from local bars but not hotels fault

2026-07-02 via Nuitee
C
Christian solo_traveller dk
6
Pros:

Tæt på alt

Cons:

Lidt slidt og lidt larm fra gaden

2026-07-01 via Nuitee
K
Kelly extended_group gb
8
Pleasant
Pros:

We had a lovely stay and staff were very friendly and helpful

2026-07-01 via Nuitee
J
Jackie couple gb
7
2026-07-01 via Nuitee
D
Derek solo_traveller gb
10
2026-07-01 via Nuitee
S
Sally couple gb
8
2026-07-01 via Nuitee
S
Sarabeth solo_traveller gb
10
2026-06-30 via Nuitee
S
Sandra solo_traveller gb
5
2026-06-30 via Nuitee
J
James solo_traveller gb
9
Excellent location friendly staff and VFM
Pros:

Location and staff excellent

Cons:

.

2026-06-29 via Nuitee
G
Greg couple gb
3
Great location but that is pretty much it.
Pros:

Access to the castle, stadium and main street for bars and restaurants was great. The NCP car park is very close which is good but it is extremely narrow on the up / down ramps.

Cons:

Room was baking hot, the fan provided was pathetic and pretty much pointless. The room was pretty much unchanged from the 1970's. The WIFI (free) did not work, being a bar-central location, it was very noisy into the early hours of the morning. The prices had been ramped up due to the event that we were attending, so £220 for the night, (being more than a night at Celtic Manor Resort the night before) was horrendous!

2026-06-29 via Nuitee
A
Alan solo_traveller gb
8
Pros:

Lovely time

2026-06-29 via Nuitee
A
Ana Flor extended_group pt
5
Pros:

Localização excelente

Cons:

Hotel antigo, a precisar de uma boa manutenção. A limpeza também deixou muito a desejar...

2026-06-29 via Nuitee
M
Michelle extended_group gb
8
2026-06-28 via Nuitee