Cardiff Sandringham Hotel

Hotels
8.2 (4954 reviews)
21 St Mary Street , Cardiff , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Safety deposit box
Fax/photocopying
Meeting/banquet facilities
Dry cleaning
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable pricing
Cons:
Uncomfortable bed
Noisy at night
Heating issues

Categories

Cleanliness
7.7
Several reviews mention issues like leaking sinks and low shower pressure, indicating room for improvement.
Service
9.2
Many reviews highlight the friendliness and helpfulness of the staff, making service a strong point.
Location
9.2
Repeatedly noted as excellent, central, and providing easy access to attractions.
Room Quality
7.2
Reports of uncomfortable beds and dated bathrooms affect the overall perception of room quality.
Amenities
7.2
Limited amenities mentioned, and some issues with heating and wifi noted by guests.
Value for Money
8.2
Guests felt it was good value given the location, though some felt it was overpriced for the condition of the hotel.
Food and Beverage
8.7
No specific issues raised, and a general positive sentiment regarding the offerings.
Overall Experience
8.2
A mix of positive and negative experiences leads to a satisfactory overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:34

Property Description

Convenient Location
Located in the heart of Cardiff city centre, Cardiff Sandringham Hotel is just a 5-minute walk from Cardiff Central Rail Station. Explore the city with ease, as the Principality Stadium, Cardiff Motorpoint Arena, and St David's Shopping Centre are all within a short walking distance.

Modern Amenities
Enjoy free high-speed Wi-Fi in every room, along with an LCD flat-screen TV offering a variety of Freeview channels. The 24-hour reception ensures that your needs are met at any time during your stay.

Nearby Attractions
Immerse yourself in the vibrant city life with popular attractions just minutes away. Book your stay now at Cardiff Sandringham Hotel for a comfortable and convenient experience in Cardiff.

Important information:

Please note that in the event of a sporting occasion or concert coinciding with the date you choose to stay, the booking will be fully pre-payable and nonrefundable if canceled.

Group Bookings:
Please note that there is a charge per person, per night and a nonrefundable deposit charged for bookings of 6 rooms or more.

There is no elevator and the accommodations is set at first-floor level and above.

Public parking is possible at the multi-story NCP Quay Street car park off Westgate Street, located at CF10 1DZ.

The property offers a discounted rate of £20 per 24 hours at this car park.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8.2
Based on 4954 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
P
Philipp • solo_traveller • de
8
2026-09-12 • via Nuitee
J
Jacqueline • couple • es
2
Cama incómoda y hotel poco limpio
Pros:

Lo único bueno : la ducha el agua salía bien y el baño era amplio. La ubicación es céntrica pero nuestra habitación daba al frente de la calle principal y desde las 6 am se escuchan alarmas de unos pilotes que suben y bajan . IMPOSIBLE DORMIR

Cons:

Para empezar la cama es tan tan tan finito el colchón que tú espalda toca las maderas de la cama. JAMÁS dormí en una cama tan incómoda ni en hostels vi camas tan percudidas. Por otro lado estaban arreglando la fachada de afuera y teníamos a PERSONAS COLGADAS de nuestra ventana sin tener intimidad y no poder abrir las ventanas para que entre luz. Cabe destacar que no nos avisaron de esto.

2026-09-12 • via Nuitee
M
Marine • solo_traveller • fr
9
Hôtel très bien situé au cœur de Cardiff, confortable et personnel chaleureux
Pros:

La localisation est parfaite, la réceptionniste Anne-Marie était d’une gentillesse incroyable, la chambre était bien équipée (quoi qu’un peu encombrée), grande salle de bain et lit confortable.

Cons:

Hôtel assez vieillissant donc il ne faut pas s’attendre à quelque chose de moderne. Il semble quand même bien entretenu, à part les moquettes qui devraient être remplacées

2026-09-11 • via Nuitee
M
mary • solo_traveller • ie
7
2026-09-11 • via Nuitee
P
Paul • couple • gb
1
2026-09-11 • via Nuitee
M
Mark • solo_traveller • au
10
Pros:

Great location

2026-09-11 • via Nuitee
P
Paula • extended_group • es
7
2026-09-10 • via Nuitee
N
Nigel • solo_traveller • gb
6
Excellent location if you can manage steep stairs.
Pros:

The location is excellent. It is right in the centre of Cardiff, very convenient for shopping and entertainment attractions

Cons:

The hotel is very up front about the fact that there are no lifts in the property. This can be a real challenge for anyone who is older, ill or unfit.

2026-09-10 • via Nuitee
G
Gennaro • solo_traveller • it
8
Struttura efficiente in centro
Pros:

Struttura in pieno centro a Cardiff. Vicinissima all’Ultilita Arena. Vicino c’è un McDonald e un supermarket aperto 24 su 24. Personale molto cordiale e gentile.

2026-09-10 • via Nuitee
B
Ben • couple • gb
8
2026-09-09 • via Nuitee
R
Raymond • solo_traveller • gb
9
A very good basic, clean hotel in a great location..
Pros:

Very welcoming and helpful staff.
Fantastic location a short walk from the bus and train stations and Cardiff Castle.

Cons:

Wasn’t anything I didn’t like but as there is no lift you have to get used to climbing the stairs…

2026-09-08 • via Nuitee
H
Harold • couple • ca
7
Very centrally located close to trains and buses.
Pros:

The location was great. Fortunately they gave us a quiet room as the town was bouncing on the weekend. The receptionist was fantastic and very helpful.

Cons:

The stairs were very steep. The plumbing was intermittent. It would have been nice to have a shelf in the bathroom. We were grateful,for the security bars in the shower as it was a steep climb. We had difficulty getting hot water so far up on the fourth floor sometimes.

2026-09-08 • via Nuitee
S
schmidt • solo_traveller • de
8
Cons:

Preis leistung konnte ein bisschen besser sein

2026-09-08 • via Nuitee
R
Robyn • solo_traveller • gb
10
2026-09-07 • via Nuitee
M
MD MANIRUL • solo_traveller • gb
10
It was nice.
Pros:

Nice and clean.

Cons:

Nothing to dislike.

2026-09-07 • via Nuitee
H
HÉLÈNE • solo_traveller • ca
6
Pros:

L'emplacement est central et l'hôtel a du charme.

Cons:

Les clients savent que ce n'est pas un 5 étoiles mais cela pourrait être plus propre.
Par exemple, juste bien laver l'escalier que tout le monde emprunte plusieurs fois par jour ne serait pas un luxe.
Également, le tapis de l'escalier devrait être changé.
Il est extrêmement sale.

2026-09-06 • via Nuitee
L
Lisa • extended_group • gb
7
Very close to the stadium so ideal location if you are going to a match.
Pros:

The lady on reception was wonderful. The property is in a prime location. Although only a 2 star hotel, there was tea and coffee making facilities etc. The communication from the hotel prior to staying, was excellent.

Cons:

The rooms just need a little modernising/ TLC. There is no car park but that is to be expected due to the great location and access to a local car park is limited when an event is on at the stadium due to road closures.

2026-09-06 • via Nuitee
H
Helen • couple • gb
8
A nice short break in a very central location
Pros:

The bedding and towels were spotless

Cons:

The stairs. I was a little nervous as I have a bad knee but they were ok.

2026-09-05 • via Nuitee
A
Axel • solo_traveller • de
7
2026-09-04 • via Nuitee
J
Jean-Christophe • couple • fr
7
2026-09-04 • via Nuitee