Sydney House Chelsea

Hotels
Brownsword Hotels
8.8 (1055 reviews)
9-11 Sydney Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Lack of amenities

Categories

Cleanliness
8.88
Many reviews mentioned clean rooms, but some issues with room quality impacted the overall perception.
Service
9.35
The staff were consistently mentioned as friendly and helpful, contributing positively to the overall experience.
Location
9.39
The location was praised in multiple reviews for its proximity to attractions and transit.
Room Quality
7.84
Some rooms were described as small and cramped, affecting the overall quality perception.
Amenities
8.87
Basic amenities were present, with no strong negative feedback.
Value for Money
8.83
Several reviews hinted at feeling the hotel was a bit overpriced, yet still satisfactory.
Food and Beverage
8.38
Breakfast received positive feedback, but limited information on other food options.
Overall Experience
8.85
Positive overall feedback, despite some concerns regarding specific room classifications.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:51

Property Description

Historic Building and Prime Location
Sydney House Chelsea, a Grade II listed Georgian building, is perfectly positioned between Fulham Road and King's Road. Just a 3-minute walk from South Kensington Underground Station, this hotel offers a blend of history and convenience.

Luxurious Rooms and Amenities
Each room at Sydney House Chelsea is elegantly designed and equipped with a flat-screen TV. Guests can indulge in stylish bathrooms featuring L'Occitane toiletries. With a 24-hour room service menu, comfort and convenience are always at your fingertips.

Explore the Best of London
Within walking distance, guests can explore iconic attractions like Kensington Gardens, Hyde Park, Harrods, and Harvey Nichols. Whether for leisure or business, Sydney House Chelsea offers a memorable stay in the heart of London.

Book your stay at Sydney House Chelsea today for a delightful London experience.

Important information:

When booking 4 rooms or more, or 10 room nights or more, different policies and additional supplements will apply

For prepaid rates the card used to make the booking will be required on check-in. If you are booking on behalf of another guest, please contact the hotel directly prior to booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1055 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
P
Patricia couple ie
10
Lovely hotel and staff superb
Pros:

Location was perfect as we were attending a wedding. Staff excellent,super friendly and very helpful. Breakfast was excellent

2026-07-04 via Nuitee
L
Lynda couple ie
5
Great location but ….
Pros:

The location was absolutely fantastic.

Cons:

The room was tiny and very dated, it was the noisiest room I’ve ever stayed in- and that’s not from external sounds but it was like being in someone’s house, I could hear very loudly footsteps above me every time someone walked across their floor. I could hear so clearly into the room next door.

2026-07-03 via Nuitee
H
Helmut solo_traveller ch
10
a very welcoming place and atmosphere.
Pros:

a "hidden gem" type of place in a nice neighbourhood. Room size was ok for London standards, but it's also clear that the management and team are trying hard to stand out from the crowd. Outstanding breakfast for a start, and overall a very welcoming place and atmosphere.

2026-06-29 via Nuitee
K
Keith couple es
7
Great small boutique hotel in Chelsea
Pros:

Great location 5 minute walk to Kensington tube. Small room but comfortable bed nice bathroom with tub. Short walk to restaurants and coffee shops. Great staff super friendly and attentive.

Cons:

The noise from the room above was very intrusive. At 11pm the occupants seemed to be moving furniture and then they carried on making noise until past 2am which made for a disturbed sleep.

2026-06-29 via Nuitee
G
Gustaf solo_traveller se
6
Pros:

Location, location , location.
Väldigt trevlig personal

Cons:

Väldigt lyhört. När grannen skulle in insikt run så lät det som om att personen drog inne i mitt rum och försökte ta sig ut.

2026-06-29 via Nuitee
H
Haigh couple gb
8
Very comfortable and convenient
Pros:

It is in a great location and we have stayed quite a few times this week

Cons:

All good

2026-06-29 via Nuitee
L
Luke couple it
7
Struttura ben posizionata con staff gentile. Peccato per le dimensioni della camera
Pros:

Disponibilità dello staff. Avevamo un problema quando siamo arrivati di federe dei cuscini che hanno risolto rapidamente.

Cons:

Il rapporto prezzo qualità non era corretto in considerazione della piccola dimensione della stanza e bagno. Non si può semplicemente pagare in base al location che pure era molto buono.
Sarebbe stato utile avere a disposizione informazioni riguardante cose da visitare nelle vicinanze. Per esempio Victoria & Albert Museum.

2026-06-28 via Nuitee
S
Simon couple hk
8
2026-06-28 via Nuitee
C
caroline couple gb
8
Very nice
Pros:

Area and staff.Air con wasn’t working however we were given a fan and moved to the top room with a roof terrace that was much cooler.

Cons:

Air con didn’t work

2026-06-26 via Nuitee
G
Gilly couple gb
8
Perfectly adequate for my needs.
Pros:

The location is fabulous and the staff really lovely.

Cons:

I have stayed on a few occasions and the rooms are now looking quite tired and in need of some tlc.

2026-06-22 via Nuitee
J
Jane family_with_children us
9
2026-06-19 via Nuitee
L
Liz couple gb
8
2026-06-18 via Nuitee
M
Marian couple gb
6
Overnight in Chelsea
Pros:

Near to where we wanted to go

Cons:

Room despite being a DELUXE double it was very poky

2026-06-16 via Nuitee
K
Kerry solo_traveller gb
9
2026-06-15 via Nuitee
M
Mark solo_traveller es
9
2026-06-11 via Nuitee
R
Ralf couple de
9
Highly recommended with great breakfast
Pros:

Great City Hotel to explore London. Everything need is near by …..

2026-06-09 via Nuitee
M
Michael solo_traveller gb
9
2026-06-05 via Nuitee
R
Roy couple gb
10
2026-06-05 via Nuitee
J
Jenny solo_traveller gb
10
Pros:

The staff were very friendly, helpful and welcoming.

The room was well stocked and the bed was very comfortable.

Very good location for great coffee shops and the Royal Brompton Hospital.

Cons:

Nothing.

2026-06-04 via Nuitee
S
Sarah couple gb
2
Pros:

Good location

Cons:

The ceiling leaked badly all night and I had to put towels down as it was that bad. There was already a water mark on the ceiling from a previous leak. Member of staff told me she would report to her manager, who wasn’t there at the time and also said “I was lucky it hadn’t soaked the bed”! There was no offer of refund or compensation.

2026-06-03 via Nuitee