Best Western Annesley House Hotel

Hotels
Best Western
9 (2303 reviews)
6 Newmarket Road , Norwich , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast
Cons:
Some rooms need updating
Parking charge

Categories

Cleanliness
8.83
Guests noted the hotel was clean and comfortable.
Service
9.3
Staff were frequently described as excellent and friendly.
Location
9.34
The hotel is ideally located for exploring Norwich.
Room Quality
8.29
Some rooms were reported as dated and needing upgrades.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Guests felt the food quality was good for the price paid.
Food and Beverage
9.33
Breakfast was frequently highlighted as excellent.
Overall Experience
9.3
Overall, guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Historic Charm and Modern Comfort
Experience the blend of history and luxury at our Grade II listed Georgian buildings, lovingly maintained for over 31 years. Relax in our comfortable rooms upgraded to provide a high level of comfort, ensuring a homely stay.

Tranquil Oasis in the Heart of the City
Nestled in a picturesque tree-lined conservation area, our hotel offers 3 acres of landscaped gardens, providing a peaceful escape just a short walk from Norwich's vibrant city center. Enjoy the serene atmosphere and ample car parking facilities.

Personalized Hospitality
Owned and operated by David and Jill Reynolds, we pride ourselves on offering a warm and personalized welcome to all our guests. Let us make your stay memorable and book your tranquil retreat today.

Important information:

Please be aware if you are using a satellite navigation system to find the hotel, you must use the postcode NR2 2LA and the property number 6. If you use the hotel name you will be directed to an area 2 miles away.

The property is a Georgian building and therefore cannot offer disability access rooms. If you have special mobility needs, please advise so by using the Special Request Box when booking.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 2303 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
M
Mark solo_traveller gb
9
Our stay was relaxing and enjoyable. This hotel was really ideal for us.
Pros:

The food was excellent, staff polite and helpful, and the room very comfortable

Cons:

The bath could have been hotter.

2026-05-22 via Nuitee
M
Melody solo_traveller gb
10
2026-05-21 via Nuitee
A
Andrew solo_traveller gb
10
The Annesley was the perfect location for me while I was visiting family nearby. Walking distance into the city centre a
Pros:

Everything perfect.

2026-05-20 via Nuitee
M
Madeleine solo_traveller gb
7
A pleasant stay.
Pros:

The staff were mostly lovely. The room had some nice extras in it like body lotion and a variety of teas.
Breakfast was good and copious

Cons:

The evening meal was uninspiring with obviously microwaved food and frozen vegetables

2026-05-19 via Nuitee
J
Janet extended_group gb
9
2026-05-19 via Nuitee
F
frank couple gb
9
2026-05-19 via Nuitee
E
Edward solo_traveller gb
9
Comfortable stay in a good location
Pros:

Comfortable room
Excellent breakfast
Short walk into town

Cons:

Nowhere to put luggage in our room (no 32, which was a bit smaller than the neighbouring rooms)

2026-05-18 via Nuitee
D
Dr Karen McAulay solo_traveller gb
9
Good, comfortable value in a convenient place
Pros:

I came back because I'd liked it last time I was here. Nice staff, comfy room.

Cons:

The only thing I didn't like - and it wasn't a failing on your part - was that it sounded as though there was a very heavy-footed person in the room above! (Was there a room above, or was it in the corridor?!)

2026-05-18 via Nuitee
O
Overett account couple gb
10
2026-05-17 via Nuitee
R
Roy couple gb
4
Have stayed here a few times before and enjoyed it. But not this time.
Pros:

The Room and staff.

Cons:

Arriving back at the hotel in the evening (10.15) looking forward to a nightcap and the finding the building in near total darkness and the bar closed. Just seemed like a B&B to us not a hotel. But the B&Bs we've stayed in rarely charged you £6 to park.

2026-05-17 via Nuitee
B
Barbara solo_traveller gb
9
Enjoyable and would have liked to have gone outside. Not far to walk to
Pros:

Lovely breakfast

Cons:

I would have liked a larger menu for dinner but I didnt have it every day. Too much chili.

2026-05-16 via Nuitee
S
Stephanie couple gb
8
2026-05-14 via Nuitee
I
Ian solo_traveller gb
10
2026-05-14 via Nuitee
B
Brian couple cy
10
The hotel is excellent, all staff very friendly and helpful
Pros:

All of the above

Cons:

Nothing

2026-05-12 via Nuitee
P
Paul solo_traveller gb
8
2026-05-12 via Nuitee
D
David couple gb
8
Overall good
Pros:

Location, House Room

Cons:

Being charged £6 a day to park car outside 3 days @ £6 = £18.00
Never paid to park when staying at a hotel

2026-05-11 via Nuitee
P
Patricia family_with_children gb
8
2026-05-10 via Nuitee
R
Rosemary couple gb
8
Very pleasant surroundings and comfortable stay.
Pros:

Pleasant light room.

Cons:

Na

2026-05-06 via Nuitee
A
Ann couple gb
9
This was our second stay and we will be back
Pros:

The room was very comfortable with a lovely waterfall shower

Cons:

The only small thing was the pillows, they were either too soft or too hard and not very comfortable

2026-05-05 via Nuitee
K
Katherine solo_traveller gb
10
2026-05-04 via Nuitee