Best Western Annesley House Hotel

Hotels
Best Western
9 (2326 reviews)
6 Newmarket Road , Norwich , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast
Cons:
Some rooms need updating
Parking charge

Categories

Cleanliness
8.83
Guests noted the hotel was clean and comfortable.
Service
9.3
Staff were frequently described as excellent and friendly.
Location
9.34
The hotel is ideally located for exploring Norwich.
Room Quality
8.29
Some rooms were reported as dated and needing upgrades.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Guests felt the food quality was good for the price paid.
Food and Beverage
9.33
Breakfast was frequently highlighted as excellent.
Overall Experience
9.3
Overall, guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Historic Charm and Modern Comfort
Experience the blend of history and luxury at our Grade II listed Georgian buildings, lovingly maintained for over 31 years. Relax in our comfortable rooms upgraded to provide a high level of comfort, ensuring a homely stay.

Tranquil Oasis in the Heart of the City
Nestled in a picturesque tree-lined conservation area, our hotel offers 3 acres of landscaped gardens, providing a peaceful escape just a short walk from Norwich's vibrant city center. Enjoy the serene atmosphere and ample car parking facilities.

Personalized Hospitality
Owned and operated by David and Jill Reynolds, we pride ourselves on offering a warm and personalized welcome to all our guests. Let us make your stay memorable and book your tranquil retreat today.

Important information:

Please be aware if you are using a satellite navigation system to find the hotel, you must use the postcode NR2 2LA and the property number 6. If you use the hotel name you will be directed to an area 2 miles away.

The property is a Georgian building and therefore cannot offer disability access rooms. If you have special mobility needs, please advise so by using the Special Request Box when booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 2326 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
S
Sara solo_traveller fr
8
Pros:

Very confortable, clean, quiet, very friendly staff, good choice for breakfast with excellent table service.

Cons:

The plumbing as the water pressure was very weak.

2026-06-13 via Nuitee
A
Adrian extended_group gb
7
Felt like a large guest house, but that isn't meant as a criticism. In need of some modernisation
Pros:

Breakfast was first class.
Staff helpful.

Cons:

Appreciating it was a single room - it was still very tight and a tad dated, but very clean.

2026-06-12 via Nuitee
D
Darkins couple gb
9
2026-06-12 via Nuitee
J
John solo_traveller gb
8
Great place to stop
Pros:

How clean it was

Cons:

The choice of menu in the restaurant not varied enough. But food was excellent.

2026-06-11 via Nuitee
G
Gillian couple gb
9
Very enjoyable stay. Staff v helpful about changing room and breakfasts always good.
Pros:

Very comfortable bed, lovely breakfasts, helpful staff.

2026-06-10 via Nuitee
J
Jennifer extended_group gb
9
Very enjoyable.
Pros:

Breakfast was good. All staff were friendly and helpful

Cons:

The coffee out of the machine at breakfast was unpleasant. I should have said something.

2026-06-09 via Nuitee
S
Sheila couple gb
8
2026-06-09 via Nuitee
M
Mike couple gb
8
Very convenient for city and family, good hotel
Pros:

Room was very clean and comfortable and quiet. Good cooked breakfast and nice bar to have a drink when we arrived.

Cons:

Nothing

2026-06-08 via Nuitee
C
Charles solo_traveller gb
10
I always stay here when I come up to Norwich. It’s always efficiently run, staff are always friendly and helpful and the
Pros:

Clean and well appointed.
Staff were friendly and welcoming.

Cons:

Nothing

2026-06-08 via Nuitee
C
Catherine solo_traveller gb
10
2026-06-07 via Nuitee
M
Maggie solo_traveller gb
8
2026-06-07 via Nuitee
E
Ed couple gb
9
Very good - we would recommend this hotel to anyone - we will stay again.
Pros:

Room was clean and comfortable. Staff were friendly and helpful. Meals and breakfast was of a high standard and quickly served.

Cons:

We stayed for two nights but there was only one change of towels.

2026-06-07 via Nuitee
D
David couple gb
8
2026-06-07 via Nuitee
M
MaryRB01 solo_traveller gb
8
Comfortable, friendly hotel
Pros:

Friendly staff, spacious single room, clean, very good breakfast menu.

Cons:

Tired, frayed towels. Cheap tired bed linen.
Had to pay extra to park, not so previously.

2026-06-07 via Nuitee
I
Ingrid couple nl
8
Mooie locatie in Norwich.
Pros:

De kamer was ruim en de bedden goed. Prima locatie op loopafstand van het centrum. Goed ontbijt. Parkeren bij het hotel is ideaal. Het personeel vriendelijk en behulpzaam. Hotel staat in een rustige wijk.

Cons:

Douchen moest in het bad, door het douche gordijn lekkte water in de badkamer.

2026-06-07 via Nuitee
M
Mark solo_traveller gb
9
Lovely hotel walking distance of theatre and shops
Pros:

Lovely breakfast fresh produce

Cons:

Everything i could gave wished for

2026-06-06 via Nuitee
V
Vegoda couple gb
8
We thoroughly enjoyed staying at Annesley House Hotel - highly recommended
Pros:

Very comfortable twin-bedded room, beds also very comfortable; large easy to open sash windows invaluable in that end of May heatwave; excellent shower plus appreciated bath; very pleasing large garden with numerous tables and chairs - also invaluable in a heatwave; hotel well located in Norwich with easy short walk to centre of town - the Market, Lanes, Castle, Cinema City, Theatre Royal -on several useful bus routes; staff team welcoming, friendly, and always helpful - particularly appreciated late one evening when one of us needed first aid.

Cons:

Bathroom mirror could welcome its own light; as Newcastle Road busy night and day traffic can be heard from a road facing room.

2026-06-06 via Nuitee
Y
Yuan extended_group gb
10
每次都住在这边应该算是很好的肯定了吧。以及如果有多次入住积分优惠就更好啦。
Pros:

早餐很好,环境优美

2026-06-05 via Nuitee
A
Ann couple gb
10
We had an excellent time at the hotel.
Pros:

Lovely breakfast and room.

Cons:

An iron in the room.

2026-06-04 via Nuitee
R
Robert solo_traveller ch
8
Short, but sweet, and would use them again if I'm ever in the area again.
Pros:

Full English Breakfast was available 😋
The staff were excellent, especially given that (due to train issues) I arrived close to midnight.
The Lounge/Bar.

Cons:

Could have done with USB Connectors integrated in the wall sockets (but was able to get an adapter from reception).
The bath was a little shallower than I would have liked.

2026-06-02 via Nuitee