Best Western Annesley House Hotel

Hotels
Best Western
9 (2448 reviews)
6 Newmarket Road , Norwich , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast
Cons:
Some rooms need updating
Parking charge

Categories

Cleanliness
8.83
Guests noted the hotel was clean and comfortable.
Service
9.3
Staff were frequently described as excellent and friendly.
Location
9.34
The hotel is ideally located for exploring Norwich.
Room Quality
8.29
Some rooms were reported as dated and needing upgrades.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Guests felt the food quality was good for the price paid.
Food and Beverage
9.33
Breakfast was frequently highlighted as excellent.
Overall Experience
9.3
Overall, guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Historic Charm and Modern Comfort
Experience the blend of history and luxury at our Grade II listed Georgian buildings, lovingly maintained for over 31 years. Relax in our comfortable rooms upgraded to provide a high level of comfort, ensuring a homely stay.

Tranquil Oasis in the Heart of the City
Nestled in a picturesque tree-lined conservation area, our hotel offers 3 acres of landscaped gardens, providing a peaceful escape just a short walk from Norwich's vibrant city center. Enjoy the serene atmosphere and ample car parking facilities.

Personalized Hospitality
Owned and operated by David and Jill Reynolds, we pride ourselves on offering a warm and personalized welcome to all our guests. Let us make your stay memorable and book your tranquil retreat today.

Important information:

Please be aware if you are using a satellite navigation system to find the hotel, you must use the postcode NR2 2LA and the property number 6. If you use the hotel name you will be directed to an area 2 miles away.

The property is a Georgian building and therefore cannot offer disability access rooms. If you have special mobility needs, please advise so by using the Special Request Box when booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NWI

Location

Guest Reviews

9
Based on 2448 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
J
James solo_traveller gb
10
Great hotel for an overnight stay while going out in the city. Staff were super friendly and the breakfast was delicious
Pros:

Really handy for the city centre

2026-08-08 via Nuitee
G
Goodwin couple gb
9
Great
Pros:

Lively friendly stafg

Cons:

N/a

2026-08-08 via Nuitee
G
Grete solo_traveller ie
6
2026-08-08 via Nuitee
J
Julie couple gb
9
Lovely room, plenty of parking. 10 minute easy walk to City centre
Pros:

The room was very spacious and comfortable. Plenty of parking. Breakfast was very tasty with plenty of choice. Staff were all lovely. A 10 minute walk to the City centre but not a difficult one

2026-08-05 via Nuitee
C
Charlotte couple gb
10
Friendly, clean and perfect location. What more could you ask for?
Pros:

The hotel is split into a few beautiful houses so feel more homely than a big hotel. The decor in the room was a lovely seaside theme. They are kept spotlessly clean and well stocked with tea/coffee. The breakfast was lovely. We had the opportunity to sit outside to eat in the gorgeous courtyard garden with pond and water feature which was so relaxing. The hotel is walking distance into the city centre or there is a bus stop right outside to get anywhere you need to easily. The staff were all absolutely fantastic and a huge credit to this business. They were all so friendly and helpful and couldn’t have been more welcoming. We will definitely be returning!

2026-08-05 via Nuitee
G
Glenys couple gb
8
2026-08-04 via Nuitee
A
Alan Moorcraft solo_traveller gb
9
2026-08-04 via Nuitee
M
Melanie solo_traveller bs
9
Pros:

The location. The breakfast

Cons:

The toilet in my room was inefficient. The rooms were not really set up for older persons with slight mobility issues.

2026-08-03 via Nuitee
P
Perkins Phillippo couple gb
9
2026-08-03 via Nuitee
J
Jean solo_traveller gb
8
I wouldn’t stay longer than 1 night in that particular room.
Pros:

Lovely area for breakfast and dinner. Friendly staff.

Cons:

Some stairs up to the bathroom. Having to pay to park car.

2026-07-25 via Nuitee
T
Trygve couple no
5
Ok stay, but no more than it needed to be for that price.
Pros:

good location and cosy surroundings.

Cons:

Arrived late, around midnight, and evening staff were helpful. However, when we came into the room and turned on the lights, 2-3 silverfish scuttled away. This was concerning, as they are known to get into luggage and spread to people's homes that way. Should have addressed this with staff, but it was too late on the day, and we since never got around to it. We have still not dared to take our suit cases into our house since arriving home. Room also smelt a bit damp.

2026-07-25 via Nuitee
G
Gemma solo_traveller gb
8
Really pleasant stay
Pros:

Really pretty garden

Cons:

Nothing it was good

2026-07-24 via Nuitee
H
Haruko couple gb
10
2026-07-23 via Nuitee
R
Robin couple gb
7
Just what we needed.
Pros:

Good breakfast. Quiet room overlooking rear. Requested Bible in room which was provided.

Cons:

Nothing

2026-07-23 via Nuitee
H
Helen solo_traveller gb
10
Hidden gem, fabulous staff, will be back
Pros:

What a gem this hotel is. From the attentive staff to the beautiful oasis garden at the back, it was a joy to be here.

Cons:

Absolutely nothing, loves my stay!

2026-07-21 via Nuitee
O
Owen solo_traveller gb
8
The hotel stay realy improved my time in Norwich.
Pros:

Friendly, adaptable staff.

2026-07-20 via Nuitee
P
penny solo_traveller gb
5
Quaint
Pros:

Breakfast was good. Location was ok.

Cons:

Our room was small and had a low ceiling which was not spacious. It was quaint but a bit claustrophobic. I didn't like being charged for parking

2026-07-19 via Nuitee
K
Karen extended_group gb
10
Great hotel. Will be back.
Pros:

An elegant hotel, just a short walk from city centre. Excellent customer service. Very nicely decorated. Clean.

Cons:

All good

2026-07-19 via Nuitee
R
Richard couple gb
8
Met expectations
Pros:

Clean and tidy, within walking distance of town

Cons:

.

2026-07-19 via Nuitee
A
Anita couple gb
9
2026-07-18 via Nuitee