KingswayPark Hotel at Park Avenue

Hotels
7.2 (2879 reviews)
139 Sussex Gardens , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Small rooms

Categories

Cleanliness
5.41
Many reviews indicate poor cleanliness; issues with room hygiene and bathroom conditions noted.
Service
8.38
Overall sentiment was positive; staff were described as friendly and accommodating.
Location
8.92
Multiple reviews noted the excellent location near Paddington Station and local amenities.
Room Quality
5.87
Room sizes varied with many stating they were very small and had issues with comfort.
Amenities
6.9
Basic amenities mentioned; limited breakfast options and some maintenance issues observed.
Value for Money
7.86
Mixed reviews, but many felt it was reasonable for the location and service received.
Food and Beverage
6.91
Breakfast options were criticized for being limited but overall okay.
Overall Experience
7.38
Overall positive experiences with significant caveats regarding cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Convenient Location near Paddington Station
Located just a 3-minute walk from Paddington Station, our hotel offers easy access to transportation and nearby attractions.

Modern Amenities and Comfortable Rooms
Refurbished in 2014, our bright rooms feature free WiFi, TV with Sky channels, and tea/coffee facilities. Relax and unwind in comfort with our private bathrooms and convenient ironing facilities.

Explore London with Ease
With Hyde Park a short 5-minute walk away and Marble Arch, Oxford Street, and Oxford Circus within easy reach, our hotel is the perfect base for your London adventures.

Book now to experience comfort and convenience at our hotel near Paddington Station!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 15 per day.

Location

Guest Reviews

7.2
Based on 2879 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 5.87
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 7.38
R
Richard solo_traveller pl
6
Good location, nice staff, clean but unbearable if its not below 25C and raining
Pros:

It was the weekend of 38C and there is no air conditioning, only a very small fan moving the fug around and I was under the roof tiles. It was probably over 40C in there.

Cons:

No lift, I was on the 4th floor under the roof in 38C. No AC.

2026-07-25 via Nuitee
C
christine solo_traveller gb
10
2026-07-24 via Nuitee
M
Md solo_traveller gb
10
Pros:

Had a great stay. The reception staff were welcoming and helpful, the breakfast was delicious with plenty of options, the location was excellent, and the room was clean, comfortable, and well maintained. Would definitely stay again!

2026-07-24 via Nuitee
K
Katarzyna solo_traveller gb
9
Pros:

Helpful and friendly hotel reception staff.

Cons:

The only thing I could find fault with was the lady serving breakfast. She was unpleasant, brusque, and unhelpful. I felt like an intruder rather than a guest.

2026-07-24 via Nuitee
M
M del Carmen solo_traveller es
5
Cons:

El baño era mínimo,no se correspondía con las fotos, muchas escaleras y mucho calor en la habitación, no cambiaron las toallas, ni reposición el gel.
Desayuno muy limitado.

2026-07-22 via Nuitee
I
isabelle family_with_children fr
7
2026-07-22 via Nuitee
C
Caroline family_with_children ch
7
Gutes Preis-Leistungs-Verhältnis mit schlechtem WiFi
Pros:

Super Lage nahe an der Paddington Station und dem Hyde Park. Unser Zimmer war im Erdgeschoss und hatte ein grosses Fenster. Weil während unserem Aufenthalt sehr heiss war und es keine Klimaanlage hatte, waren wir froh über das Fenster zum Lüften.

Cons:

Das Wifi funktioniert sehr schlecht.

2026-07-21 via Nuitee
A
Andrea family_with_children de
5
Tolle Lage, Zimmer für ein paar Tage aushaltbar.
Pros:

Hallo die Lage ist fantastisch, direkt im Stadtteil Paddington. Sehr freundliches Personal am Empfang. Für einen Kurztrip nach London also durchaus buchbar.

Cons:

Das Hotel ist alt, die Zimmer sehr klein, was allerdings kein Problem darstellt finde ich, aber die Duschen und das Bad im Allgemeinen waren nicht sehr sauber und sehr in die Jahre gekommen. Auch das Frühstück war nicht besonders gut. Aber die Lage macht das wieder weg.

2026-07-21 via Nuitee
C
Charlotte extended_group fr
4
2026-07-21 via Nuitee
R
RebeccaJC solo_traveller gb
10
Pros:

This was excellent. Very close to paddington, the staff were very attentive and welcoming. The room was a good size and provided everything we needed. It was very good to have breakfast too.

Cons:

No problems at all.

2026-07-21 via Nuitee
A
Andreja family_with_children si
10
2026-07-21 via Nuitee
P
Paweł solo_traveller pl
7
2026-07-20 via Nuitee
C
Chloe family_with_children gb
7
Handy affordable stay
Pros:

Was close to tube

Cons:

We booked with a child an infant and where out on 3rd floor with no lift. This made it very difficult for my mum on her day alone with the kids. Also never found a quiet time at breakfast so ventured else where for food

2026-07-20 via Nuitee
M
michelle extended_group gb
8
Would stay again lovely little hotel
Pros:

Very close to Paddington station and the tube

2026-07-20 via Nuitee
L
Lyudmyla family_with_children gb
3
Pros:

Location is fantastic

Cons:

Our room was a very small basement room. It was extremely damp and outdated. Both the room and the bathroom looked as though they hadn't been renovated for decades.
There were ants everywhere. They were crawling across the old carpet, on the table, and even inside our shoes. We reported this to reception on our arriving, but we were simply told they would vacuum the room, asked not to keep any food inside. Unfortunately, that did not solve the problem, as the ants continued to appear everywhere.
The bathroom was in a very poor condition, with a very old shower, worn tiles, and poor ventilation. As someone who suffers from allergies, the dampness made my symptoms much worse. The carpet was so old and unhygienic that I didn't even feel comfortable taking my shoes off.
Breakfast was another very disappointing experience. An elderly lady working there made us feel extremely uncomfortable. On one morning, she loudly told us in front of the other guests that we hadn't finished our breakfast the previous day. It was embarrassing and completely unnecessary. Someone forgot the toaster, she took it and walked around the breakfast room asking who forgot to take that toast.
My daughter became so intimidated that she was afraid to ask for breakfast the next morning because she worried she would be told off again.
My husband asked if he could have a coffee from the coffee machine instead of the coffee in the jar. She said coffee machine doesn't work for a while. He refused to have coffee from the jar, he simply doesn't like that type of coffee, she loudly announced in front of everyone that "out of thousands of guests, you're the only one who doesn't like jar coffee." It was humiliating and made us feel very unwelcome.
By the end of our stay, all we wanted was to leave the hotel as quickly as possible. We have never experienced such uncomfortable accommodation or such an unpleasant atmosphere from staff.

2026-07-20 via Nuitee
P
Petra solo_traveller de
8
2026-07-19 via Nuitee
E
Ella solo_traveller us
6
Pros:

The location! Front desk Kevin was super helpful with recommendations!

Cons:

The heat in the room. The shower only being hot. And check out was not easy no one was there.

2026-07-19 via Nuitee
M
Marco solo_traveller it
4
Evitate se potete
Pros:

La posizione vicino alla metropolitana

Cons:

Nel 2026 ancora senza aria condizionaya presente un ventilatore ma in camera non si poteva stare abbiamo lasciato la finestra aperta anche la notte ma abbiamo dormito un paio d ore dal cadlo,camera troppo piccola senza neanche una sedia,bagno no comment,colazione scarsa e pochi tavolini per il numero di persone piu di una mattina abbiamo dovuto aspeetare in piedi il nostro turno

2026-07-18 via Nuitee
D
David solo_traveller de
3
Cons:

Unterbringung im Nachbarhotel und dann noch im Keller neben der Küche.

2026-07-17 via Nuitee
T
Taciane solo_traveller br
10
Pros:

The location is excellent!

Cons:

I liked it overall.

2026-07-17 via Nuitee