KingswayPark Hotel at Park Avenue

Hotels
7.2 (2985 reviews)
139 Sussex Gardens , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Small rooms

Categories

Cleanliness
5.41
Many reviews indicate poor cleanliness; issues with room hygiene and bathroom conditions noted.
Service
8.38
Overall sentiment was positive; staff were described as friendly and accommodating.
Location
8.92
Multiple reviews noted the excellent location near Paddington Station and local amenities.
Room Quality
5.87
Room sizes varied with many stating they were very small and had issues with comfort.
Amenities
6.9
Basic amenities mentioned; limited breakfast options and some maintenance issues observed.
Value for Money
7.86
Mixed reviews, but many felt it was reasonable for the location and service received.
Food and Beverage
6.91
Breakfast options were criticized for being limited but overall okay.
Overall Experience
7.38
Overall positive experiences with significant caveats regarding cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Convenient Location near Paddington Station
Located just a 3-minute walk from Paddington Station, our hotel offers easy access to transportation and nearby attractions.

Modern Amenities and Comfortable Rooms
Refurbished in 2014, our bright rooms feature free WiFi, TV with Sky channels, and tea/coffee facilities. Relax and unwind in comfort with our private bathrooms and convenient ironing facilities.

Explore London with Ease
With Hyde Park a short 5-minute walk away and Marble Arch, Oxford Street, and Oxford Circus within easy reach, our hotel is the perfect base for your London adventures.

Book now to experience comfort and convenience at our hotel near Paddington Station!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.2
Based on 2985 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 5.87
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 7.38
K
Katia • couple • es
7
Pros:

El personal y ubicación ideal

Cons:

La cama no estaba en buenas condiciones y en el baño a ratos de generaba olor a “cañería”

2026-10-17 • via Nuitee
J
Jorma • family_with_children • fi
7
Pros:

Aamiainen oli niukka mutta vaatimaton. Sijainti loistava.

2026-10-17 • via Nuitee
Özgür Deveci • family_with_children • tr
5
Pros:

Otelin en iyi tarafı, mükemmel konumuydu. Kahvaltı salonunda çalışan yaşlı hanımefendi son derece kibar ve ilgiliydi. Resepsiyondaki görevli de çok nazik ve yardımseverdi. Kahvaltıda tereyağı, reçel, corn flakes, ekmek peynir, kahve, çay vb. mevcut. Dilerseniz klasik İngiliz kahvaltısı da alabiliyorsunuz.

Cons:

Odalar o kadar küçük ki bu otelde 2 kişiden fazla gurupların kalması imkansız. Odaların acilen yenilenmesi gerekiyor. Bütün mobilyaları eski ve kullanissizdi. Banyo da keza son derece küçüktü. Ailelerin bu otelde konforu yakalaması imkansız. Odalar halífleksle kaplı olduğu için temizlik hissini duymanız imkansız. Ailemle seyahat ettiğim için rahat edemedik açıkçası.

2026-10-17 • via Nuitee
S
Samanta • family_with_children • br
8
Pros:

The staff, specially Kevin, was super helpful and kind. The location is perfect.

Cons:

It was a minor thing that for a stay of 5 nights, won’t stop me to stay there again. For sure, next time I’ll book them again

2026-10-16 • via Nuitee
A
Albertien • family_with_children • nl
7
2026-10-16 • via Nuitee
A
Anja • family_with_children • de
1
Leider waren wir mit unserem Aufenthalt sehr unzufrieden. Das Badezimmer war extrem eng und die Dusche ließ sich nicht r
2026-10-15 • via Nuitee
M
Martina • couple • si
10
2026-10-14 • via Nuitee
Ángela • family_with_children • es
1
Hotel antiguo con habitaciones pequeñas, viejas y sucias. Desayuno nada espectacular. Personal seco.
Pros:

Lo único bueno, la ubicación. A 5 minutos andando de Paddington y cerca de restaurantes y transporte. Las casas de alrededor también eran hoteles, estaba en buena zona. Nuestro cuarto tenía una mini terraza de la que adjunto foto.

Cons:

La atención del personal, pasando directamente de nuestras peticiones cuando, al ver nuestra habitación, descubrimos que era diminuta y nos quejamos. La habitación que habíamos reservado para 4 noches y 3 personas debía tener 19 metros cuadrados, pero en realidad era la mitad, mucho más pequeña.

Se pusieron "una medalla" en recepción diciéndonos que nos habían dado un cuarto con 4 camas en lugar de 3, pero seguía siendo igual de pequeño. No era lo que habíamos reservado. Solicitamos un cambio de habitación para tener una MÁS GRANDE porque la triple que reservamos debía ser más grande y no había espacio suficiente para tres personas, ni para moverse ni para entrar al baño. El personal del hotel nos enseñó otra habitación en el sótano (de tamaño parecido) que olía a humedad y la descartamos inmediatamente. Como no quedaba más remedio y no nos ayudaban en nada, nos quedamos los 4 días en la habitación inicial y pequeña. El baño era super antiguo, no había sitio para nada, te dabas golpes con la puerta al cerrarla, la ducha se salía el agua de la mampara...

Por no hablar del desayuno (adjunto foto), la señora hacía lo que podía pero estaba enfadada, gritaba a su compañero de cocina (le pedía los platos a través del whatsapp por audios) y no daba a basto; nadie la ayudó en las 4 mañanas que estuvimos ahí alojados. Los desayunos eran normales tirando a flojos, te cansabas de estar 4 días comiendo lo mismo... De buffet había más bien poco, es verdad que servían el full english breakfast recién hecho, pero podrían haber variado algo. Ni una sola pieza de fruta ni zumo de naranja natural.

Por el precio que pagamos, no volveríamos. No lo recomendaríamos. Todo viejo, con moqueta, camas nada cómodas donde se te clavaban los muelles y no cambiaron las sábanas en 4 días. Para colmo, intenté reclamar mi reserva a posteriori (ya que en el momento de estar ahí no nos hacían ni caso desde recepción) y nunca nos volvieron a contestar.

2026-10-13 • via Nuitee
K
Katina • couple • de
9
2026-10-13 • via Nuitee
S
Susan • solo_traveller • au
7
Pros:

Close to both train and bus. Close to restaurants, bars and cafes.

Cons:

Although somewhat co.fortable the bed was lumpy.

2026-10-12 • via Nuitee
M
Mireya • family_with_children • mt
7
2026-10-12 • via Nuitee
J
Joerg • couple • de
9
Eine sehr gute Wahl für einen Kurzurlaub in London
Pros:

Das Zimmer war komplett ausgestattet. Die Lage ist hinsichtlich Anreise und als Ausgangspunkt für Erkundungen von London hervorragend. Das Frühstück ist gut.

2026-10-12 • via Nuitee
J
Jan • extended_group • cz
10
2026-10-12 • via Nuitee
A
Amandine • family_with_children • fr
5
2026-10-11 • via Nuitee
L
Line Dagestad • solo_traveller • no
6
Pros:

Ble godt mottatt, god service, god frokost

Cons:

Dårlig rengjøring, mugg i dusjen

2026-10-10 • via Nuitee
S
Susan • couple • gb
7
Would definitely recommend and stay here again.
Pros:

Location was great, close to Paddington station. Set back from a busy road and traffic didn’t disturb us. Check-in was very good. Kevin very friendly and helpful. Good breakfast included.

Cons:

Breakfast room was a little cramped but food was delicious although not very good for those wanting continental option.

2026-10-10 • via Nuitee
M
Maria Pilar • family_with_children • es
6
Pros:

La señora que servía el desayuno. Increíble!!!! Eficiente , rápida y muuuuy amable

2026-10-10 • via Nuitee
S
Susan • couple • gb
8
2026-10-10 • via Nuitee
J
Jill • extended_group • gb
10
2026-10-10 • via Nuitee
P
Paula • extended_group • pt
6
2026-10-09 • via Nuitee