KingswayPark Hotel at Park Avenue

Hotels
7.2 (2985 reviews)
139 Sussex Gardens , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Small rooms

Categories

Cleanliness
5.41
Many reviews indicate poor cleanliness; issues with room hygiene and bathroom conditions noted.
Service
8.38
Overall sentiment was positive; staff were described as friendly and accommodating.
Location
8.92
Multiple reviews noted the excellent location near Paddington Station and local amenities.
Room Quality
5.87
Room sizes varied with many stating they were very small and had issues with comfort.
Amenities
6.9
Basic amenities mentioned; limited breakfast options and some maintenance issues observed.
Value for Money
7.86
Mixed reviews, but many felt it was reasonable for the location and service received.
Food and Beverage
6.91
Breakfast options were criticized for being limited but overall okay.
Overall Experience
7.38
Overall positive experiences with significant caveats regarding cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Convenient Location near Paddington Station
Located just a 3-minute walk from Paddington Station, our hotel offers easy access to transportation and nearby attractions.

Modern Amenities and Comfortable Rooms
Refurbished in 2014, our bright rooms feature free WiFi, TV with Sky channels, and tea/coffee facilities. Relax and unwind in comfort with our private bathrooms and convenient ironing facilities.

Explore London with Ease
With Hyde Park a short 5-minute walk away and Marble Arch, Oxford Street, and Oxford Circus within easy reach, our hotel is the perfect base for your London adventures.

Book now to experience comfort and convenience at our hotel near Paddington Station!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.2
Based on 2985 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 5.87
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 7.38
J
Judith • couple • gb
10
Great value stay in a great location.
Pros:

Excellent room with everything we needed. Small but perfectly formed.
Lovely staff good breakfast. It was not expensive and gave very good value for money.

Cons:

All good

2026-09-19 • via Nuitee
J
Julie • solo_traveller • fr
9
Parfait pour un court séjour à Londres.
Pros:

L'emplacement de l'hôtel est top : à 5 minutes à pied de la gare de Paddington. L'hôtel est très calme et le personnel est vraiment sympa.

Cons:

La literie doit être changée, c'est le seul point noir de mon voyage. Le matelas à ressort vieux qui vous abîme le dos, c'est vraiment pas top.

2026-09-19 • via Nuitee
M
Marija Uļjanova • solo_traveller • lv
6
Pros:

Район. Персонал, очень отзывчивый и дружелюбный.

Cons:

Чистота в номере. Душ, просто ужасен, воду никак не настроишь. Завтрак, мало предложено и каждый день одно и тоже, нету овощей или фруктов вообще никаких.

2026-09-19 • via Nuitee
M
mohammed • solo_traveller • gb
10
Lovely small cozy hotel ! Definitely recommend
Pros:

amazing staff and lovely bedroom
Coffee and tea provided

Cons:

Bathroom is tiny
I am 6ft tall

2026-09-18 • via Nuitee
L
Lorena • extended_group • es
8
Genial!
Pros:

La ubicación perfecta, a 8 minutos de la estación de Paddington. El personal muy atento y amables!!

Cons:

El baño es un poquito pequeño y hay que tener en cuenta que no tiene ascensor. Estuve en el 3 piso y las escaleras se complicaban conforme ibas subiendo. No obstante, ha estado todo perfecto y volvería a repetir en este hotel.

2026-09-18 • via Nuitee
G
Giorgia • family_with_children • it
10
Perfect
Pros:

The hotel was very clean and the location is perfect! The staff is lovely, the room was comfortable (we were 4 people and a toddler) and when we asked if it was possible to accommodate us in a room on the ground floor so we didn't have to do the stairs with the baggy.. they did it! I 100% recommend this hotel!

Cons:

The breakfast room was very small and no choices.. we only used it one day out of four

2026-09-18 • via Nuitee
J
jackie • solo_traveller • gb
9
Very nice hotel
Pros:

The hotel was lovely. Very friendly and helpful staff. Right in the heart of Paddington and close the train station and underground. We were there in July during the heatwave and there was a huge fan in our room which was great. And also a fridge for keeping our drinks cool

Cons:

The only complaint I had was the bathroom was not as shown in the room description. It was like a very small cupboard. And a heat trap but apart from that everything was great

2026-09-18 • via Nuitee
M
Mehmet • extended_group • tr
7
Pros:

Konumunu

Cons:

Eşyaları çok eski ve otel bakımsız

2026-09-18 • via Nuitee
R
robin • couple • us
1
2026-09-17 • via Nuitee
J
Juan José Llaca • family_with_children • es
7
Aceptable. Solo lo básico.
2026-09-17 • via Nuitee
T
Tashunka • solo_traveller • gb
10
Regular stays
Pros:

Stayed here few times.
Service as always great, breakfast good value

2026-09-17 • via Nuitee
C
cátia curado • solo_traveller • pt
7
Pros:

Da localização. Podemos deixar as bagagens na receção após check-out sem encargos extra. O quarto tinha um pequeno frigorífico, uma chaleira com café instantâneo, chá e leite.

Cons:

O quarto não correspondia à fotografia da reserva. Não ficamos no hotel que reservamos, mas num edifício diferente localizado na mesma rua. O quarto ficava num quarto andar, cujo acesso era por uma escada estreita. O quarto tinha um desnível no pavimento de cerca de 10 cm e rangia imenso. A porta da casa de banho batia na cama e quando alguém passava no corredor de acesso ao quarto e acendia a luz, esta formava um alo em torno da porta de entrada do quarto. Na entrada do quarto tinha um telefone na parede quase a cair da parede e sempre que fechávamos a portar está batia no dito telefone. Na casa de banho as torneiras do duche não fechavam bem e ficavam sempre a pingar. O quarto não tinha ar condicionado, apenas uma ventoinha em cima de uma secretária. Era impossível dormir com a ventoinha ligada devido ao ruído, por isso tínhamos de dormir com calor. A cama de casal fazia uma cova num dia lados. O pequeno almoço era pouco variado, não tinha fruta ou iogurtes. Ficamos hospedados 4 dias e num dos dias a pessoa responsável pela confecção do pequeno almoço não apareceu e não tomei o pequeno almoço. No geral, o quarto precisa de uma intervenção.

2026-09-16 • via Nuitee
D
DONIKA • solo_traveller • hr
10
2026-09-16 • via Nuitee
F
FELIX • solo_traveller • ar
2
Desagradable experiencia
Pros:

Antigua propiedad, sin ascensor, sin aire acondicionado. A nuestra queja por la alta temperatura, nos trajeron un ventilador
Horrible desayuno y el lugar donde lo sirven es peor que una mala taberna
Tengo 80 años y gracias a mi hijo a mi nieto pudieron subir por incomoda escalera 2 pisos
REITERO MI CONCEPTO
Están MUY MAL CLASIFICADOS
!ATENCIÓN BOOKING!

Cons:

Ya lo comenté

2026-09-16 • via Nuitee
B
Bruce • solo_traveller • us
7
Great location and friendly staff but could be improved with simple changes.
Pros:

Good location and helpful staff

Cons:

No towel rail or even hook to hang a towel in the bathroom. No shelf or basket in the shower to put soap, shampoo, etc. No toilet roll holder. Small, simple additions that would have made things much easier. Struggled a bit to provide breakfast,- always out of clean cups, glasses, etc.

2026-09-15 • via Nuitee
P
Pol • solo_traveller • be
1
Zijn geld absoluut niet waard!!
Pros:

Nothing!

Cons:

I had booked a room at the Kingsway Park Hotel. They sent me two doors down to the Admiral Hotel. When I asked which floor it was on, they said the second. I asked about an elevator—there wasn't one. It was actually the third floor, accessible only via a very steep staircase with tight turns. In Belgium, this certainly wouldn't have passed fire safety regulations. I had reserved a parking space for my 4.5-meter-long electric car; it was a good thing it was short, as a longer car would have blocked the traffic behind it. When I asked where I could charge my electric car, they didn't know. Breakfast was served between 7:30 and 9:30 AM. It was supposed to be a full English breakfast—very extensive, with eggs, bacon, sausage, tomato, etc. I went at 8:20 AM. There were NO eggs, NO bacon, NO sausage, and NO tomato left—and no apple juice either. A lot of money for such a dismal breakfast!
Definitely not recommended.

2026-09-14 • via Nuitee
N
Noemi • solo_traveller • it
10
FANTASTICO, non potevo scegliere di meglio!
Pros:

accogliente, le camere molto carine e comode, la posizione veramente comodissima a 5 min a piedi da paddington station e dall’elizabeth line, personale veramente gentile e accogliente

Cons:

forse un pochino di pulizia in più perché ci sta la moquette e a chi come me soffre un po’ per la polvere da un po’ fastidio

2026-09-14 • via Nuitee
M
Massimo • couple • it
10
2026-09-14 • via Nuitee
M
Mittlinger • solo_traveller • at
6
Preis Leistung passt!
Pros:

Die Lage ist super zentral. An der Rezeption waren alle sehr freundlich.

Cons:

Die Dame im Speiseraum konnte nur Englisch und war sehr gestresst und unfreundlich zu meinen Eltern (die nur Deutsch sprechen) obwohl ich dann übersetzt habe.
Das Zimmer war im 4. STOCK ohne Lift und die Dziegen sehr, sehr steil und schmal. Für den Preis war es aber echt ok!!!

2026-09-14 • via Nuitee
J
Jørgen • solo_traveller • no
2
Pros:

Insanely overpriced, very simple and tired hotel

2026-09-13 • via Nuitee