Children allowed

Facilities

Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Fruits
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Daily housecleaning
Cons:
Noise from adjacent rooms
Small room size
Limited breakfast options

Categories

Cleanliness
6.76
Several complaints about cleanliness and maintenance issues, including dirty carpets and unclean objects in the room.
Service
8.23
Staff is generally described as friendly, though there were some reported issues with responsiveness.
Location
9.27
Multiple reviews highlighted the excellent location for sightseeing and access to public transport.
Room Quality
7.22
Rooms were noted as small and often noisy, affecting the overall comfort.
Amenities
7.75
Amenities are present but some reviews indicate a need for improvement, particularly in food offerings.
Value for Money
8.21
Good value for location but concerns were raised about some amenities not meeting expectations.
Food and Beverage
6.76
Breakfast was widely mentioned as needing improvement in variety and quality.
Overall Experience
8.23
Overall experience seen as positive despite some drawbacks; location and service were strong points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:29

Property Description

Comfortable Accommodation Near Top Attractions
Caring Hotel offers cozy rooms near Queensway Underground Station, Hyde Park, and Paddington Train Station. Most rooms feature en suite facilities, flat-screen TVs, and DVD players for a comfortable stay.

Convenient Amenities
Enjoy free Wi-Fi in the lobby and a complimentary continental breakfast during your stay.

Prime Location
Explore Oxford Street, the West End, and Hyde Park just a stone's throw away.

Book now for an unforgettable stay at Caring Hotel!

Important information:

If booking 6 or more room nights, deposits will be required and different cancellation policies will apply.

Please note only triple rooms can accommodate a child.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for £5 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3382 reviews
Cleanliness: 6.76
Service: 8.23
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 6.76
Overall Experience: 8.23
F
Franco family_with_children ch
5
Hôtel bien placé, cher pour la qualité. Assez vétuste.
Pros:

Emplacement à proximité de Paddington et de Hyde Park. Assez bien connecté. Les personnes à l’accueil du petit déjeuner étqient très gentilles.

Cons:

Chambre à 3, confort minimal, salle de bain minuscule en état moyen. Le petit dejeuner était ok, rien d’extraordinaire. Personnel peu reactif. J’ai signalé un écoulement de lavabo bouché à notre arrivée mais ils n’ont rien fait. L’espace de la salle du petit déjeuner est un peut serré.

2026-06-06 via Nuitee
J
JudyJ family_with_children de
8
Comfortable hotel with modern facilities (except lifts) in a great location in Kensington.
Pros:

The room was lovely and spacious with three very comfortable beds (triple room) and plenty of storage space. Everything was spotlessly clean, the bathroom modern, with a great shower. There was a fan provided, which was appreciated in the hot weather during our stay. The breakfast was modest, but sufficient, and the breakfast room inviting and comfortable. Staff friendliness varied a lot, but most were helpful and nice.

Cons:

Steep stairs, so not much fun with suitcases. No view from the room, as looking into the inner courtyard (but not very important either!). And no effort was made to provide even gluten-free bread, when asked in advance, so had to bring our own for my coeliac family.

2026-06-05 via Nuitee
C
Claire couple gb
8
We would definitely stay there again.
Pros:

The location was great and the room was lovely, with a nice view of the street. The continental breakfast was also good and the 2 staff members that were overlooking the breakfast room did a great job. The reception staff were also very friendly and helpful. Good value for money.

Cons:

It was awkward passing by the bed to walk around the rest room as there was not much space between the foot of the bed and the wall.

2026-06-05 via Nuitee
S
samiina solo_traveller fr
4
Pros:

Good location

Cons:

Quite smelly, didn’t feel clean at all. No elevators, walls were not sound proof, you can hear everything

2026-06-05 via Nuitee
M
Matheus solo_traveller ca
8
2026-06-05 via Nuitee
A
Andrzej couple pl
8
2026-06-04 via Nuitee
A
anthony couple fr
10
2026-06-04 via Nuitee
M
Mary couple gb
8
2026-06-03 via Nuitee
S
Seiler solo_traveller de
6
2026-06-02 via Nuitee
A
Anke solo_traveller de
9
Pros:

Nähe zum Kensington-Park.
Underground-Anbindung.
Ruhe und Flair im Haus.
Viele Geschäfte in der Nähe.

Cons:

---

2026-06-02 via Nuitee
M
marie-stephane solo_traveller re
10
2026-06-02 via Nuitee
Šárka family_with_children cz
7
2026-05-31 via Nuitee
L
Lucie solo_traveller cz
9
Pros:

Umístění hotelu je super . Personál super.

2026-05-30 via Nuitee
J
jacopo couple it
7
Pros:

Staff accogliente, struttura pulita e abbastanza curata

Cons:

Colazione poco assortita

2026-05-30 via Nuitee
A
Alexandra solo_traveller at
8
2026-05-28 via Nuitee
J
jean-louis family_with_children fr
7
2026-05-27 via Nuitee
M
María Cecilia solo_traveller ar
7
Amabilidad, limpieza y linda vista a la calle.
Pros:

La atención del personal, fueron super amables. De la habitación, la cama y que tenía pava eléctrica con café y te, y la ventana con vista a la calle.

Cons:

Hay que tener en cuenta que no tiene ascensor (esto era sabido y lo avisan en booking), y que son varios pisos por escaleras no tan cómodas para subir con valijas. Y tampoco me gustó la ducha: era muy pequeña e incómoda.

2026-05-27 via Nuitee
J
Jose solo_traveller vg
5
2026-05-27 via Nuitee
A
Alison family_with_children gb
9
2026-05-26 via Nuitee
I
Ilze solo_traveller lv
8
2026-05-26 via Nuitee