Mornington Hotel London Victoria

Hotels
8.2 (1301 reviews)
25 Gloucester Street , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Poor cleanliness
Small room size
Limited amenities

Categories

Cleanliness
7.91
Some issues with cleanliness mentioned, particularly clutter in hallways and lack of room servicing.
Service
9.18
Generally positive feedback about the staff being friendly and accommodating.
Location
9.12
Multiple mentions of excellent location, close to public transport and attractions.
Room Quality
7.87
Reports of small room size and inadequate amenities in some rooms.
Amenities
7.4
Limited amenities noted, with no automatic linen changes and limited breakfast options.
Value for Money
8.36
Good value mentioned for the central location, though some felt the quality didn't match the price.
Food and Beverage
6.91
No dining options mentioned, minimal provisions for drinks and snacks.
Overall Experience
8.88
Overall pleasant stays reported, despite some grievances regarding room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:02

Property Description

Historic Charm and Modern Comforts

Convenient Location
Located just 1.3 km from Buckingham Palace, Mornington Hotel London Victoria offers easy access to iconic landmarks like Westminster Abbey and Big Ben within walking distance.

Cozy Accommodations
Each guest room features a flat-screen TV and a private bathroom with complimentary toiletries, ensuring a comfortable stay for every guest.

Nearby Attractions
With Harrods and Battersea within reach, as well as London City Airport a short distance away, guests can explore the city with ease during their stay at Mornington Hotel London Victoria.

Book your stay now at Mornington Hotel London Victoria for a memorable experience in the heart of London!

Important information:

Payment Information (Multiple Bookings):

For reservations of 5 rooms or more, the hotel will charge your credit card 25% of the total booking cost at the time of booking. This amount is nonrefundable. The remaining 75% will be charged to your credit card 14 days before your arrival date.

The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.

Cancellation Policy (Multiple Bookings):

For reservations of 5 rooms or more, cancelations made less than 28 days before arrival will result in the hotel charging your credit card the cost of the entire reservation.

Extra beds must be requested directly with the hotel when booking to ensure availability.

Please note that the hotel will charge your credit card for the amount of 1 night, 48 hours prior to arrival.

The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.

Guests are required to show a photo ID upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 1301 reviews
Cleanliness: 7.91
Service: 9.18
Location: 9.12
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.88
B
Beata couple pl
8
Pobyt bardzo udany
Pros:

Super lokalizacja, ulica spokojna a blisko centrum

2026-06-04 via Nuitee
C
Carl couple at
10
2026-06-02 via Nuitee
M
Monika family_with_children ch
6
Cons:

Sehr kleines Zimmer, kein W-LAN

2026-06-01 via Nuitee
C
Christine solo_traveller nz
8
Pros:

Staff very friendly and helpful.

Cons:

No lift.

2026-05-31 via Nuitee
E
Erika couple it
7
Pros:

Personale in reception molto accogliente e disponibile.
Vicinanza alla stazione Victoria e alla metro, molti servizi nei dintorni (bar, ristoranti, supermercati)

Cons:

Si può migliorare di molto la pulizia. Purtroppo abbiamo trovato sotto il letto una scatola di preservativi, (segnalato in reception e il personale é tempestivamente a risolvere " l'incidente), le lenzuola avevano diversi peli non nostri, gli asciugamani avevano delle macchie.

2026-05-31 via Nuitee
M
Maurice couple nl
8
Toplocatie, kleine kamers maar supervriendelijk personeel en schoon
Pros:

Schoon

Cons:

Geen lift

2026-05-30 via Nuitee
V
Vanesa solo_traveller es
8
Pros:

El personal muy atento y si simpático

Cons:

La habitación demasiado pequeña y estrecha

2026-05-30 via Nuitee
D
Dylan couple au
7
2026-05-28 via Nuitee
G
Gijzen couple nl
10
Perfect verblijf voor een korte stadvakantie .
Pros:

Werd super vriendelijk ontvangen. Het hotel straalt rust uit en is de perfecte loctaie om tussendoor te zijn gedurende een stadvakantie. Snelle in- en uitcheck. Koffers/tassen konden bewaard worden wanneer we nog niet in onze kamer konden.

Cons:

Het is een best krappe kamer met weinig kast ruimte. Het heeft alles wat je nodig hebt, maar dat is het ook. Ook waren een aantal dingen wat ouder of niet goed schoongemaakt, maar niks ranzigs.

2026-05-27 via Nuitee
P
Phoebe couple gb
10
2026-05-26 via Nuitee
L
Luisa solo_traveller us
10
Voltaria para uma segunda estadia.
Pros:

O atendimento foi excepcional! A atendente foi super simpática e solicita

Cons:

Me deram um quarto no primeiro piso, o que foi ótimo pois estava com uma mala pesada.
O lugar é silencioso e reservado

2026-05-26 via Nuitee
couple gb
7
Perfectly adequate.
Pros:

Exceptionally clean and tidy, but 1st room offered had no window and was nothing more than an under stairs cupboard all be it, beautifully decorated, we were moved to a room with a window, but up 6 flights of stairs with no lift, and still very small (no wardrobe) but decor and cleanliness perfect. Location perfect and very quiet, staff helpful and friendly.
Maybe London rooms are much smaller than the rest of the country, overall 7 out of 10.

Cons:

No lift, or hanging space (3 coat hangars)

2026-05-26 via Nuitee
C
Christine solo_traveller nz
10
2026-05-26 via Nuitee
T
Til couple de
10
2026-05-24 via Nuitee
E
Elena Wilke family_with_children de
10
Ich würde es echt empfehlen!
Pros:

Die Lage ist perfekt! Personal ist sehr freundlich und hilfsbereit!

Cons:

Alles war perfekt!

2026-05-24 via Nuitee
N
Noro solo_traveller fr
9
Séjour formidable, beaucoup d’endroits où aller manger ou boire un verre. L’hôtel est très bien situé, le quartier et vi
Pros:

L’accueil et l’équipe disposé à m’aider à trouver une solution car mon chargeur étais HS. La chambre pratique et fonctionnelle.

Cons:

Les 4 étages à monter 🤣🤣 mais il est bien indiqué qu’il n’y a pas d’ascenseur, c’est un très immeuble victorien. Ça m’a dérangé quand j’oubliais quelque chose et que je devais remonter ..

2026-05-24 via Nuitee
A
Anthony solo_traveller ie
9
2026-05-22 via Nuitee
J
John NM Moore couple nl
8
Functional but rather compact room, close to Victoria and Chelsea with reasonable public transport
Pros:

Friendly welcome from all staff during our stay. They were quick to respond, helpful and friendly. We selected the hotel for location which was on a quiet street yet close to where we needed to be. We received a free upgrade - which was necessary as there is no lift and we had a need to not to climb too many staircases. The room was neat and tidy and well-maintained. Good water pressure in the shower.

Cons:

The room was an upgrade to a "Superior double". This had all that was needed except space for luggage or even to hang out more than one or two coats. It was probably OK for a single person (of less than average height), but for two it entails climbing over each other to get in and out of bed. It was a short bed (2m) and even then there was no space at the end of the bed or on the window side. I hate to think what a standard double is like!

2026-05-20 via Nuitee
F
Fiorentino couple it
9
Pros:

La posizione eccezionale. Super profumato. Lo staff h24 molto utile. Letto piccolino ma comodissimo

Cons:

Niente ascensore. La moquette rende il tutto molto impolverato nonostante il profumo facesse capire che tenevano tanto alla pulizia.
Le stanze sono minuscole ma c’è tutto il necessario. Mancanza di bidet

2026-05-18 via Nuitee
G
Gilberto couple it
9
2026-05-18 via Nuitee