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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Luggage storage
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Fax/photocopying
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Non-smoking throughout
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Key access
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location in London's 'Theatreland'
Located in the heart of London's vibrant 'Theatreland', the Cromwell International Hotel offers a prime location for guests to explore the city. With a 24-hour front desk and multilingual staff, your needs are sure to be met promptly and efficiently.
Proximity to Major Attractions
Situated a short walk from renowned shopping destinations in Knightsbridge, our hotel provides easy access to iconic London landmarks. Within a 20-minute walk, guests can reach attractions such as the Science Museum, Natural History Museum, Royal Albert Hall, Hyde Park, and Olympia and Earl's Court exhibition halls.
Comfort and Convenience
At the Cromwell International Hotel, we prioritize the comfort of our guests. Enjoy the convenience of free WiFi in public areas, a lift for easy access, and a meeting room for any business needs. Book now for a memorable stay in London!
A late check-in service is provided for a fee and is subject to availability.
Important Info: Property is under renovation from September 1st 2023 to November 30th 2023.
Please be informed that our hotel is currently undergoing renovations to enhance your overall experience. As a result, our elevator will be temporarily out of service for a brief period. We apologize for any inconvenience this may cause and kindly ask for your cooperation during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Buena ubicación/precio.
A nuestra llegada no entendíamos las reseñas bajas, estábamos contentos con la calidad/precio que habíamos pagado teniendo en cuenta que era una semana antes del viaje.
La segunda noche, al volver de estar todo el día fuera, no teníamos toallas. Tuvimos que rogar para que nos dieran una aunque fuera. La mañana siguiente tomamos un café de los proporcionados por el hotel en la habitación y al volver por la noche, la taza seguía ahí. Ese día nos volvieron a dejar una única toalla siendo dos personas, pasamos de reclamar otra vez.
It was tidy.
The kettle didn’t work & I asked for it to be replaced 4 times. I purchased a phone charger power lead that mysteriously disappeared from my room. Also the bedside light didn’t work.
Spacious room, friendly staff
Aircon was a bit noisy
The hotel is in a great location with easy access to public transport and nearby attractions. The staff were friendly and helpful, and the room was clean and comfortable. Check-in and check-out were smooth, making the stay convenient.
The room was a bit small, and there was some noise from outside at times. The Wi-Fi could also be more reliable. Other than that, everything was satisfactory.
I have stayed in probably 100’s of hotels in my many years of travelling but this is by far the worst I’ve experienced. I told the various staff that my kettle didn’t work at least 4 times without a replacement although I was told the receptionist Karma that I could take hot water back to my room. I couldn’t be bothered so ended up buying a coffee which cost me £4.
Then when I got back to the room on my second day the charging lead I’d purchased the previous day another £12 mysteriously disappeared in my absence. Karma assured me that no cleaning staff would have removed the lead suggesting I’m either a fool or a liar.
To be fair I probably should’ve looked at the 2.6 star reviews before I booked.
What an absolute shambles of a hotel.
Oh & the bedside light didn’t work either but I’d given up hope by that point. £16 down angry it’s almost ruined my experience of South Kensington. Almost.
This hotel was excellent value for money. It was clean, beds made and toiletries and tea replaced daily. Enough space for our belongings though not much room to walk round to the other side of the bed. Good location around 5 minutes walk to Gloucester Road tube station. Staff were very friendly and polite. It does not serve breakfast but coffee shops, a Waitrose and cafes nearby.
Ubicación, limpieza
Habitación muy ruidosa (creo que por palomas encima del techo)
La situation et l'amabilité du personnel
Rien
The hotel is in a very good location, 5 minutes walk from the underground station with shops and cafes nearby. Easy to find. The staff were very polite and helpful and rooms clean with enough space for storage and bathroom. Excellent value.
The hotel doesn't provide breakfast but there are places nearby to get food and bring back or eat out.
The first thing is it was a pretty warm day but the room was well aired and the air con worked fine. The hotel is handy for the tube and the staff are very friendly and helpful.
The room is a bit small but OK for a solo traveller.
It was a place to stay in London that was not too expensive and was close to public transport and places to eat
The room I was given was very tiny - basically only enough room for a short single bed. The single narrow window opened on to a brick-lined light well. Although the room had an air conditioner, it was not adjustable for temperature. The bathroom sink drained very slowly and the shower head sprayed more water to the side than from its centre.
Central, close to Gloucester Road station and Earls Court. Friendly. Relatively cheap. I got a family room so lots of room. I liked the little table and chairs, so I could open the windows fully and take in London. Tea and coffee making facilites. Storage for bags until check in.
The bed was rock hard. A lot of noise from outside. Windows not double glazed. The toilet seat was broken. There was tea or coffee spattered up the walls, that hadn’t been washed off. Check in not until 3pm, but check out 10.30am.
Location is good, and the rooms are OK, clean and reasonably comfortable. Very basic, but met our needs as we were there for just 1 night for a concert.
No facilities whatsover. No breakfast possible in the hotel, everything very basic. The staff are pleasant, but not all on the front desk are fluent in English.
Veldig mange hjelpsomme resepsjonister som var der for hva enn vi trengte. Vi fikk legge fra baggasjen både når vi kom og når vi skulle hjem igjen. Rommet var fint og sengene var komfortable. Beliggenheten var nærme undergrunnen som var veldig pluss.
Det var litt skittent på badet osv. Utsikten var dårlig da vi hadde rom i første etasje. Det var også veldig lytt og det hørtes ut som de over oss ommøblerte hver kveld.
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