Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
No elevators
No breakfast

Categories

Cleanliness
6.74
Rooms were reported to be very clean, but cleanliness concerns were mentioned in the context of shared facilities.
Service
8.21
Staff were described as friendly and helpful, contributing positively to the experience.
Location
8.25
The hotel is well-located, with easy access to nearby attractions.
Room Quality
5.7
Rooms were noted as small and cramped, which affected overall comfort.
Amenities
6.23
Basic amenities provided, though some guests noted missing features such as elevators.
Value for Money
6.19
Some guests found it reasonable for the price but felt it didn't provide complete value.
Food and Beverage
4.73
No breakfast seemed included, which impacted the perception of value.
Overall Experience
6.71
Generally a good experience marred by some issues, leading to a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Central Location

This Victorian hotel, just a stone's throw away from Paddington Station and Hyde Park, offers a prime location for exploring London. With easy access to major Tube stations, guests can conveniently visit popular attractions such as Madame Tussauds, the West End, and the London Eye.

Modern Amenities

The Glendale Hyde Park Hotel provides modern rooms equipped with essential amenities like a TV with satellite channels, a radio, and a fridge. Guests can unwind in comfort after a day of sightseeing in the city.

Convenience and Comfort

With a private bathroom in each room and proximity to transport links, this hotel ensures both convenience and comfort for its guests. Book your stay now to experience the best of London at Glendale Hyde Park Hotel.

Important information:

All guests must provide a print out of the booking with the reference number and some photographic identification and the payment card upon check-in. The card will be authorized for GBP 100 and released back into your account following a damage inspection of the property.

Please note that the property has no elevator and no disability facility.

Please note, visitors are not allowed at anytime in this propertyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.6
Based on 1253 reviews
Cleanliness: 6.74
Service: 8.21
Location: 8.25
Room Quality: 5.7
Amenities: 6.23
Value for Money: 6.19
Food and Beverage: 4.73
Overall Experience: 6.71
N
Neotecnia family_with_children es
5
Buena ubicación, malos servicios.
Pros:

Ubicación.

Cons:

Calor insoportable, no hay aire acondicionado. Te piden 50€ por adelantado por desperfectos.

2026-07-04 via Nuitee
F
FrankReviews solo_traveller gb
2
Awful
Pros:

The shower worked. The night attendant gave up one of his fans at 2am to try and help get us through the night. He would have tried to move us I think but the horel was fully booked.

Cons:

The receptionist looked like he hated his job and you could see why. He was sitting with 2 fans in a hot gloomy space, 34C outside and warmer in. Our box twin room had 2 tiny narrow beds and was impossibly hot with a badly working fan, awful lighting and a window to a low courtyard offering no air flow. Our late booking of this room should never have been taken given the forecast, at least not wiithout investing in a decent airflow provision. I became breathless at 2am and had a cold shower to survive. Luckily we had brought our own water as none provided in the room. The room had smudgy walls, no attempt at decoration and hairs lurking in corners. The hotel takes a £50 damage deposit on arrival, a policy that assumes guests will be awful. No other Paddington hotel seems to need to do this.
This stay was dangerous and on reflection a full refund should have been offered. You can see from my other reviews that I travel a lot and generally find positives, but this experience was awful.

2026-07-04 via Nuitee
H
Harry solo_traveller gb
9
2026-07-04 via Nuitee
T
Tatiana couple pt
6
2026-07-04 via Nuitee
H
Hannah family_with_children gb
6
Nice place
Pros:

Staff were friendly and helpful. We were able to check in an hour early and leave our luggage there (free) the next day as our train wasn’t until late.

Cons:

Rooms are very small. The bathroom was minuscule with no space to move in the shower at all. There was also no where to put shower gels etc in the shower.
I had a twin room and the beds were very thin. Good for a night.

2026-07-04 via Nuitee
A
Anne couple fi
5
2026-07-03 via Nuitee
S
Sally solo_traveller gb
9
Very good.would recommend
Pros:

Excellent location. Great value for money. Clean. Comfortable

Cons:

Rooms were a bit small but not surprising for the price

2026-07-03 via Nuitee
M
Marianne Arleen solo_traveller no
7
2026-07-03 via Nuitee
M
Marinus extended_group nl
7
Pros:

De ligging

Cons:

Waren op de warmste dagen ooit in London en de kamers hadden geen airco. Daardoor zeer warm. Bij normale temperaturen een prima verblijf.

2026-07-03 via Nuitee
P
Peter A solo_traveller gb
4
Pros:

Good location to Paddington station and Hyde park

Cons:

We where on the ground floor with no widows or fresh air, because of this the room smelt damp and the bed sheets even felt damp, I'm sure the upper floor is much better.

2026-07-02 via Nuitee
P
Paul solo_traveller gb
9
Little gem of a hotel, trust me!
Pros:

I travel to london a lot for work and I ALWAYS try to book a room here. It cannot be beaten for value for money, location and staff. Every room is equipped with a fridge which in the summer in london is priceless. All members of staff are amazing. They will go out of their way to make sure your stay is as comfortable as possible. From the cleaners to the reception to the managers they are all professional and super friendly. Look out for Lee on reception when you stay. He is an absolute legend. He has extensive knowledge of the surrounding areas and can tell you the best places to go to eat, drink and sightsee whilst you're here. Honestly I don't give many reviews because I dont feel most places deserve one..there are always things to moan about with london hotels but the glendale certainly isnt one of those. HIGHLY recommended!!

Cons:

ABSOLUTELY nothing.

2026-07-02 via Nuitee
S
Sarah solo_traveller gb
3
One night stay
Pros:

Staff were polite, friendly and nothing was too much trouble

Cons:

Room was extremely hot, no air con, the window would only stay open by being propped up by a towel. Hotel really needs a revamp, very scruffy.

2026-07-02 via Nuitee
S
Siv Renate couple no
10
Pros:

Central, nice area

Cons:

No aircondition

2026-07-01 via Nuitee
P
Patrick solo_traveller it
8
2026-07-01 via Nuitee
E
Eleanor solo_traveller gb
10
2026-06-30 via Nuitee
R
rosemary solo_traveller ie
9
Pros:

Room is v. v. small, but it had everything you could want... facilities in the room, good quality towels and linens and and really pleasant staff. Not surprising for these buildings, there was no air con, but with fan and a window that opened properly, I slept well, despite the heat wave temps. Location v. handy to Paddington and yet no noise at night. Will be back.

2026-06-29 via Nuitee
M
Miriam Betsabé couple mx
4
Pésima.
Pros:

Pésimo, por decir lo menos.

Cons:

Que la habitación parecía un horno, estaba un poco sucia y el frigorífico bar también sucio.

2026-06-29 via Nuitee
L
Leah couple mt
6
pay for what you get
Pros:

the location was great

Cons:

there was only
one room in the whole hotel with ac - so my cousin didn’t have one in her room

2026-06-28 via Nuitee
S
Slawomir extended_group pl
2
2026-06-28 via Nuitee
D
Daniel couple gb
2
2026-06-28 via Nuitee