The Grapevine Hotel

Hotels
5.8 (2167 reviews)
117 Warwick Way , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Family rooms

Review Highlights

Pros:
Good location
Affordable rates
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
3.1
Multiple reviews mentioned cleanliness issues including dirty rooms and bugs.
Service
6.6
Service quality varied; some staff were reported as friendly while others were not.
Location
8.6
Several reviews cited the good location of the hotel.
Room Quality
4.1
Rooms were described as small and sometimes dirty, impacting overall quality.
Amenities
5.1
Basic amenities were present but there were complaints regarding missing features like breakfast.
Value for Money
7.1
Many found the price to be reasonable given the location despite the issues.
Food and Beverage
5.9
No dining options were mentioned, thus average score aligns with overall experience.
Overall Experience
5.9
Mixed reviews overall, with both positives and negatives balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Central Location in London

Located just a 5-minute walk from Victoria Train and Underground Station, The Grapevine Hotel offers convenience and accessibility to all major sightseeing attractions in central London.

Comfortable Rooms with Free Amenities

The hotel provides rooms with free Wi-Fi, flat-screen TVs, and tea/coffee facilities. Some rooms even feature private en suite bathrooms with complimentary toiletries for a more comfortable stay.

Special Offers and Services

Guests at The Grapevine Hotel receive a free map of London and can enjoy up to 20% discount on tickets to various attractions and restaurants. Additionally, the hotel offers free luggage storage and flexible check-in/check-out times for a hassle-free experience.

Book your stay at The Grapevine Hotel for a memorable and convenient London experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LCY

Location

Guest Reviews

5.8
Based on 2167 reviews
Cleanliness: 3.1
Service: 6.6
Location: 8.6
Room Quality: 4.1
Amenities: 5.1
Value for Money: 7.1
Food and Beverage: 5.9
Overall Experience: 5.9
J
Jolanda • couple • hr
7
2026-09-19 • via Nuitee
L
Lee • solo_traveller • nz
9
Pros:

Location and value.

Cons:

I liked everything.

2026-09-18 • via Nuitee
S
Sarita • solo_traveller • es
10
Pros:

Muy tranquilo y acogedor

Cons:

Ok todo

2026-09-18 • via Nuitee
A
Andrea • extended_group • es
1
CHINCHES (plaga)
Pros:

No hubo nada que me gustase

Cons:

CHINCHES!!!!!!! Estuvimos en la habitación 10 y estaba plagada de chinches! Al llegar no nos dimos cuenta y tras la primera noche nos despertamos llenos de picaduras de chinches (plaga de insectos)!!!! Cuando se lo explicamos a la recepcionista ni se sorprendió y nos dijo simplemente que lo sentía y que nos devolvía todo el dinero y que nos fuésemos. Horrible experiencia… nos fuimos del hotel llenos de picadas horribles y con chinches escondidas en nuestra ropa!!!!!! Tuvimos que desinfectar todo y tirar mucha ropa antes de volver a nuestra casa porque hubiésemos llevado las chinches a nuestra casa y hubiese sido horrible!!!! (Por cierto, hay personas a las que no se le manifiestan las picadas ya que su piel no es tan sensible, por lo tanto aunque no te salgan marcas puede ser que te hayan picado ya y te las estes llevando a tu casa!!!!) no vayáis a este hotel!!

2026-09-17 • via Nuitee
P
Penny • solo_traveller • gb
5
Pros:

Friendly reception, clear instruction on arrival, ground floor room. Comfortable mattress on bed, nice area, felt safe as a female solo traveller. Easy access every time with an electronic door key through the main door off of the street and then into the room. So convenient, as only a 5 minute walk from Victoria Station. A small room (no. 5), well-equipped with the basics with ensuite and as a **star hotel it was value for money (especially in London!). Tea, coffee, paper cups, small towel, hairdryer, portable fan (didn't use it but the ceiling fan cannot be used as it is loud and 'on a wobble'). TV had main channels. Didn't use the WiFi but it was apparently available. It was a good place to use as a 'base camp' to come and go. The room certainly had some quirks and character, but I could easily work with those. Improvements could include new, fresh pillows and shower drain could use attention to help the water run away. Coat hangers would be good. Also, a net curtain at the window would be useful as I had the curtains drawn all the time for privacy. For the price, all in all, I think it was expected. You ain't getting Buckingham Palace so have a sense of humour.
There was only one real problem for me personally though...

Cons:

Now, I only had one actual concern and unfortunately this would result in me not wanting to return in the future which is a real shame.
I noticed at night a 'varnish odour' when in bed. I traced it to what I think was the silicone used to seal woodwork/wall. It didn't look recently done so unless there was a reaction with the old paint, I don't know. It became problematic after a while as it became over-powering in the bed headboard area. The catch 22 was, as there were no net curtains, having fresh air slowly filtering through freely, meant exhibiting the room like a shop window display. Although the window was recessed back behind railings from the pavement, the window fittings had no way of securing a locked position for security. Such a shame, as this hotel could be a real gem with the right care and attention.

2026-09-17 • via Nuitee
I
Irene • solo_traveller • es
7
2026-09-17 • via Nuitee
K
Krisztina • couple • hu
2
Pros:

Elhelyezkedés. Nagyon jó helyen van, közel a központhoz. Minden könnyen elérhető kb 8-10 perc sétával. Személyzet segítőkész, összeségében igyekeztek segítségünkre lenni. Sajnos több jót nem tudok elmondani.

Cons:

Nagyjából minden, a szobába alig fértünk be, a fürdőrol nem is beszélve. A zuhanyzás egy igazi kihívás. Higiénia nagyon gyenge.

2026-09-16 • via Nuitee
S
samuel • solo_traveller • gb
7
Cheap and cheerful
Pros:

Good location, the hotel is a bit tired but good value for the money paid

Cons:

Advertised as ensuite but had to walk out of the bedroom door into a hallway to get to the allocated bathroom.

2026-09-16 • via Nuitee
M
Marina • couple • de
8
2026-09-16 • via Nuitee
D
Diana • extended_group • pl
7
Pros:

Super lokalizacja

Cons:

Słaba czystość

2026-09-14 • via Nuitee
T
Tomáš • solo_traveller • cz
7
2026-09-14 • via Nuitee
M
Marzia • solo_traveller • it
9
Pros:

Pozione e stanza pulita

2026-09-14 • via Nuitee
C
Cathy • solo_traveller • be
10
Pros:

Ligging

Cons:

Aparte badkamer

2026-09-13 • via Nuitee
D
Daniela • solo_traveller • it
8
Buon soggiorno nonostante le dimensioni ridotte
Pros:

Posiazione perfetta, staff molto gentile (sia in reception sia il servizio di sistemazione stanze).Sono stati davvero tutti premurosi e disponibili. Bollitore con caffè e tè molto graditi,assieme alla tv.

Cons:

La stanza è di dimensioni molto ridotte e mancano i punti di appoggio (es: comodini, anche solo due mensole ci avrebbero svoltato il soggiorno). ILa doccia aveva qualche problema.

2026-09-13 • via Nuitee
L
Luca • solo_traveller • it
8
2026-09-13 • via Nuitee
L
Lee • solo_traveller • nz
10
Pros:

Helpful staff. Cleanliness. Good location. Good value.

Cons:

I liked everything.

2026-09-12 • via Nuitee
R
Rose Angelie • solo_traveller • gb
6
Pros:

Availability of luggage storage. Value for money.

Cons:

Room was dirty, sink was clogged. There was a dead mouse in the balcony.

2026-09-12 • via Nuitee
C
corina • solo_traveller • es
7
Buenas relación calidad precio
Pros:

Las camas muy cómodas. Las sabanas y toallas muy bien

Cons:

Un poco descuidado el mantenimiento.

2026-09-12 • via Nuitee
N
Nico • solo_traveller • gb
2
2026-09-12 • via Nuitee
O
Orianne • solo_traveller • fr
8
Pros:

L'emplacement est parfait, calme mais proche du métro et bien dans le centre.
Chambre très bien 👍😊 et salle de bain très propre et agréable.

Cons:

Surprise que la salle de bain et les toilettes ne soient pas dans la chambre, mais ce n'était vraiment pas un soucis car elle était privative à notre chambre.

2026-09-11 • via Nuitee