Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Fabulous location
Excellent breakfast
Cons:
Limited parking
Noise from the road

Categories

Cleanliness
7.9
Hair in several places in the bathroom and a stain on one of the towels.
Service
9.4
Staff were friendly and helpful; exceptional service noted overall.
Location
9.4
Fabulous location, perfect for guests.
Room Quality
8.9
Rooms were comfortable and well-maintained, though noise was an issue in one case.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
8.4
Breakfast was delicious, but there were issues with food quality at dinner.
Overall Experience
9.4
A lovely place overall, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:22

Property Description

Panoramic Seafront Views and Traditional Charm
Located overlooking Falmouth Harbour, Greenbank Hotel offers stunning panoramic views and a touch of traditional charm. The peaceful terrace and innovative restaurant provide the perfect setting for a relaxing stay by the sea.

Elegantly Decorated Nautical-Themed Rooms
The spacious rooms at Greenbank are elegantly decorated with a nautical theme, offering a unique and cozy ambiance. With ample work space, a seating area, and modern amenities, guests can unwind in comfort while enjoying the picturesque surroundings.

Fresh Seafood and Rare Spirits
Indulge in fresh seafood and local specialties at the Harbourside Restaurant while taking in the breathtaking views of Falmouth Bay. The well-stocked bar boasts a remarkable collection of rare spirits, complemented by a cocktail menu featuring seasonal fresh fruit creations.

Experience the historic charm and modern comforts of Greenbank Hotel - book now for an unforgettable seaside getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLH

Location

Guest Reviews

8.9
Based on 1648 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
N
Nick • extended_group • gb
8
A great place to stay for a relaxing weekend away
Pros:

Exceptional location and great staff

Cons:

Decor in bedroom corridors could be better

2026-09-12 • via Nuitee
K
Kevin • couple • ie
7
2026-09-10 • via Nuitee
R
Robert • extended_group • gb
10
Very happy. Great attention to detail. The General Manager has been there all his career. He works hard and has loyal, f
Pros:

Comfortable, helpful staff, excellent service.

Cons:

Nothing

2026-09-10 • via Nuitee
B
Becca • solo_traveller • gb
7
Adequate stay
Pros:

Bed was comfortable
Breakfast tasty
View was lovely

Cons:

Hotel was quite tired and dated
Staff not very engaging or interactive
Iron scorch marks on room carpet
Drinks from another group added to ourad bill which was disconcerting. Hotel staff put this right immediately

2026-09-09 • via Nuitee
A
Adam • couple • gb
9
Ideal for a short stay and definitely will be back.
Pros:

The location was great, the service was brilliant too from the reception staff to the room service folks.

Cons:

Only thing stopping this being a 10/10 for us is that the Eggs Florentine for breakfast wasn’t the same standard as everything else. Clutching at straws, I know.

2026-09-08 • via Nuitee
M
Martin • couple • gb
10
A great stay , we shall return when next in Falmouth.
Pros:

Room very spacious and calming decor. View of river fabulous
Staff all very well trained and efficient and friendly.

Cons:

Car parking difficult.

2026-09-07 • via Nuitee
J
Jenna • couple • gb
10
A fantastic stay in this beautiful hotel with stunning views. The staff were exceptional and couldn’t do enough for you.
Pros:

Amazing staff and stunning views

2026-09-06 • via Nuitee
A
Anthony • solo_traveller • fr
7
2026-09-05 • via Nuitee
E
Eryl Ann • solo_traveller • gb
10
2026-09-05 • via Nuitee
A
Alison • solo_traveller • gb
9
Pros:

Hotel, staff and food was very nice

Cons:

Parking is not very good, some parking spaces are very tight. We were lucky to get a space out the front of the hotel, after trying to get in a tight space in the underground car park.

2026-09-05 • via Nuitee
L
Lesley • solo_traveller • gb
8
Lovely hotel with stunning views across the River Fal.
Pros:

The views were spectacular from my room, to the restaurant and bar areas. The staff were very helpful, brought my bags from my car to my room as I had mobility issues. All were friendly and polite.

Cons:

Very hot in the room, window only able to open a small amount due to safety lock. Fan was provided on request but just blew hot air around I understand this is a lovely old hotel but maybe portable air-conditioning units could be an option if the UK climate is getting hotter.

2026-09-04 • via Nuitee
N
Neena • solo_traveller • gb
5
2026-09-03 • via Nuitee
N
Neena • solo_traveller • gb
5
2026-09-03 • via Nuitee
J
John • couple • gb
10
An excellent place to stay if you visit Falmouth. The staff are brilliant, the room and views are brilliant and we had a
Pros:

Great location, a short walk into town so no disturbance from car/pedestrian traffic. The staff were brilliant and super helpful. A slight mix up with the room was quickly resolved. And when they worked out that we were celebrating my wife’s birthday they sent a complementary bottle of fizz up to our room. 🥂 . And it was a very comfortable room with stunning views across the estuary to Flushing.

2026-09-03 • via Nuitee
J
Jennifer • solo_traveller • gb
8
2026-09-01 • via Nuitee
P
Peter • couple • gb
8
Will return
Pros:

Great location. Made welcome. Attentive staff.

Cons:

All good.

2026-09-01 • via Nuitee
T
Tara • couple • gb
10
Highly recommend
Pros:

Fantastic location on the harbour.
Friendly staff
Clean and fab food
Excellent dog provisions, our dog ben loved the toy and treats provided

2026-08-31 • via Nuitee
C
Cornelia • couple • ch
9
Unbedingt ausprobieren!
Pros:

Wunderbar gelegen- herrliche Zimmer mit Charme! Park Möglichkeiten und direkter Zugang für mutige Schwimmer

Cons:

Zufahrt eher schmal

2026-08-31 • via Nuitee
D
Donna • solo_traveller • gb
8
2026-08-30 • via Nuitee
H
Heather • couple • gb
10
Wonderful 2 night stay at this fab hotel. Last visited just for dinner 20 years ago and standards have not changed at al
Pros:

Loved the positioning of the hotels and also that it has kept it traditional ways of running the hotel. We chose a room with a view and would highly recommend. The restaurant for breakfast was great with nice choices and gluten free products available . Ate one evening and again the food was really good. Waitering staff too are very attentive .

Cons:

Just a small issue on arrival seeing the step into the hall of the hotel. It is so dirty and makes you wonder what the rest of the hotel was like regarding cleanliness. Either clean it or replace with a hardware bristle mat or tiles. Although we also did have a long wait on arrival we were given complimentary drinks which was a really lovely touch

2026-08-30 • via Nuitee