Best Western Plus Grim's Dyke Hotel

Hotels
Best Western Plus
8.4 (131 reviews)
Old Reading, Harrow, England, HA3 6SH , Harrow , GB

Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good food options
Beautiful historic property
Cons:
Poor cleanliness
Tired and outdated rooms
Inconsistent maintenance

Categories

Cleanliness
7.04
Multiple comments about poor cleanliness and maintenance issues.
Service
9.51
Many mentions of friendly and helpful staff.
Location
9.05
Attractive surroundings and a quiet country setting.
Room Quality
7.5
Rooms described as tired and in need of updates, especially garden rooms.
Amenities
8.53
Some amenities were appreciated, though some reviews noted a lack of updates.
Value for Money
7.49
Concerns about the pricing versus the condition of the facilities.
Food and Beverage
9.04
Generally positive feedback on meals and breakfast options.
Overall Experience
9.01
Mixed experiences; some enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:46

Property Description

Discover the charm of the Best Western Plus Grim's Dyke Hotel, ideally situated in Harrow, just moments away from London’s iconic attractions.

Stunning Amenities
Unwind on our terrace overlooking the picturesque garden, or relish the convenience of complimentary high-speed wireless internet throughout the property.

Dining Delight
Savor delectable meals at our on-site restaurant or enjoy 24-hour room service at your convenience. Don’t miss our delightful weekday buffet breakfast for a perfect start to your day!

Relaxation & Recreation
Take advantage of our picnic area and lounge with a refreshing drink from the bar while you plan your next adventure. With dry cleaning services and free parking, we ensure a hassle-free escape.

Book your unforgettable stay at Best Western Plus Grim's Dyke Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 131 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 9.04
Overall Experience: 9.01
M
Melroy family_with_children ch
10
2026-05-30 via Nuitee
W
West family_with_children gb
8
2026-05-29 via Nuitee
S
Steve extended_group gb
8
2026-05-28 via Nuitee
R
Richard couple gb
10
Staff were all great
Pros:

Beautiful building in quiet setting

Cons:

Nothing

2026-05-27 via Nuitee
V
Victoria solo_traveller gb
9
2026-05-27 via Nuitee
L
LESLEY solo_traveller gb
8
2026-05-26 via Nuitee
S
Stuart couple gb
8
We went for the football at Wembley and made a weekend of it , ideally situated just outside London
Pros:

Very comfortable and lovely hotel and grounds

Cons:

Staff were very polite and friendly

2026-05-26 via Nuitee
N
Nanny McPie solo_traveller gb
10
Pros:

Absolutely stunning setting. Convenient for Stanmore station, just a 10 minute drive. Rooms comfortable, gardens beautiful and staff so accommodating. Perfect for a weekend in London. Oh and breakfast was fantastic. Great value

2026-05-25 via Nuitee
C
charmaine solo_traveller ie
9
Pros:

The driveway to the hotel was beautiful. surrounded by stunning rhododendrons, which made for a lovely first impression. The main hotel itself is very old but has been beautifully preserved, full of charm and character.

The Sullivan Suite was gorgeous and offered fabulous views of the lawns and surrounding woodland. There were also beautiful walks around the hotel grounds which we really enjoyed.

We had an evening meal on one of the nights and it didn't disappoint. Breakfast was plentiful throughout our stay, on Friday it was served from a menu, while at the weekend it was self service.
We were lucky to have beautiful weather during our stay so sitting outside enjoyed the surroundings was a pleasure. We would definitely stay at this hotel again and would happily recommend to others.
Overall fabulous.

Cons:

The only downsides for us was that there were no lifts or air-conditioning.

2026-05-25 via Nuitee
N
Nic solo_traveller gb
10
2026-05-25 via Nuitee
W
William family_with_children gb
10
Fantastic place and staff
Pros:

Everything. Was there to watch bolton at Wembley all staff were excellent, friendly and looked like they all loved their job. Lovely location feels like you are in the countryside. Will be back again for sure.

2026-05-25 via Nuitee
S
Sarah solo_traveller gb
10
Excellent overnight stay that was close proximity to the train station for direct access to Central London. Would recomm
Pros:

Lovely location and very colourful and well maintained gardens

Cons:

Bar food prices were perhaps a little on the expensive side although the food was very good.

2026-05-25 via Nuitee
L
Liam solo_traveller gb
10
Fantastic
Pros:

Staff are brilliant it's a good location if your looking to be near Stanmore station. Went down for the play off final and its a superb hotel

2026-05-24 via Nuitee
C
Chris couple gb
10
Wonderful
Pros:

Beautiful grounds - excellent service - go extra mile - very friendly

Cons:

N/a

2026-05-24 via Nuitee
B
Brown couple gb
10
Some areas for improvment, but overall a positive stay.
Pros:

We absolutly loved wanadering the grounds and building, which was steeped in history.

Beautiful place and we had fun finding the gardens and lakes.

The bedoom was clean and cosy and we appreciated having a bath, tea facilties and biscuits on arrival.

Cons:

The staff we felt we maybe tired, not particuarly welcoming.

They were not rude, but going to the reception, the bar and other areas, were not particulary friendly, or helpful. There was one lovely gentleman n the morning who was chatty and helpful and he kindly made me a cup of tea. But, many of the younger staff seemed unhappy.

I got up early the following morninig for a walk (breakfast time) and it was diffiicult to get into the main building in the morning? I walked aound the building 4 times and had to knock on a window and get the attention of a member of staff to get in, which was disappointing.

2026-05-22 via Nuitee
R
Rebecca solo_traveller gb
1
Terrible
Pros:

NOTHING !

Cons:

This was undoubtedly the worst hotel I have ever stayed in.
The experience started badly with the front desk, where the staff member was rude and dismissive. Unfortunately, that was minor compared to the condition of the room.
I was given a key to a room in a separate building, which took around 10 minutes to find as the number wasn’t even listed outside. When I queried this, I was told, “Yeah, I don’t know why that is,” which set the tone.
When I entered the room, the smell was extremely unpleasant. The carpet looked as though someone had been sick on it, and the room was visibly dirty — it was clearly not fit to be let.
I returned to reception and asked for the manager. The receptionist was dismissive and simply shrugged. When the manager came to inspect the room, to be fair, he did seem shocked and apologised, stating it hadn’t been checked in a while.
However, I was told there were no other rooms available as the hotel was fully booked (which I found surprising), leaving me with no option but to leave at nearly 9pm and find alternative accommodation. As a solo female traveller, this was far from ideal, and rebooking at short notice cost me significantly more.
I later contacted the area manager, she responded that it was my choice not to stay and described the issue as a “coffee spill” that had been cleaned before the room was let. This response was disappointing and dismissive of the actual condition of the room, the skirting boards and bathroom were filthy.
I stay in hotels frequently for work, and while problems can happen anywhere, it’s how they’re handled that matters. The attitude both at the hotel and from senior management was unacceptable.
I am genuinely surprised this hotel has the rating it does.
Best Western you should do better.

2026-05-21 via Nuitee
R
Raluca solo_traveller ro
10
2026-05-21 via Nuitee
R
ROHIT solo_traveller gb
8
2026-05-21 via Nuitee
J
John solo_traveller gb
8
2026-05-20 via Nuitee
J
Jamie family_with_children gb
8
2026-05-20 via Nuitee