Henley House Hotel

Hotels
8.2 (2250 reviews)
30 Barkston Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room size
Service issues at reception

Categories

Cleanliness
7.91
The rooms were clean and nicely decorated, but there were some concerns about the small size of the room and bathroom.
Service
8.38
Friendly and helpful staff were frequently mentioned, though there were issues with reception service.
Location
8.72
Excellent location, close to transportation and quiet surroundings, as highlighted in multiple reviews.
Room Quality
8.07
Room comfort was praised, but issues with size and bathroom amenities were noted.
Amenities
7.9
Basic amenities were satisfactory, but some guests reported issues with the hairdryer and electrical outlets.
Value for Money
8.06
Guests felt the price was reasonable considering the location and service provided.
Food and Beverage
8.21
Breakfast was satisfactory and sufficient, though not luxurious.
Overall Experience
8.38
Overall pleasant stays were reported, with a few isolated issues that did not detract significantly from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Unique Boutique Hotel in Kensington and Chelsea
Located in the vibrant Royal Borough of Kensington and Chelsea, Henley House Hotel offers a unique boutique experience overlooking a picturesque residential garden square. The traditional townhouse features modern decor, classical features, and free Wi-Fi for a comfortable stay.

Luxurious Rooms with Modern Amenities
Each air-conditioned room at Henley House is carefully designed with high-quality fixtures and fittings, including a smart TV, media unit, and minibar. The rooms also boast LED lighting and many feature glass walls in the private bathrooms.

Convenient Location for Business and Leisure
Situated just 150 metres from Earl’s Court Underground Station, the hotel is perfectly placed for exploring London's business hubs and tourist attractions. With popular museums, art galleries, and shops nearby, including the Natural History Museum and Kensington High Street, Henley House Hotel is an ideal choice for travelers.

To book your stay at Henley House Hotel, visit our website or call now!

Important information:

No pets are allowed (except guide dogs).

Extra beds and cots are available on request and need to be confirmed with the hotel.

Due to the small size of the hotel, requests for specific rooms/floor are difficult to accommodate.

Guests which have booked a pre-paid reservation, must produce the same card details upon arrival.

If you're visiting for business purposes and your company is paying for the reservation, then the company must send a signed copy of a credit card authorization form on headed company paper. Please contact the property for more information if required. The property may refuse entry if these rules are not met.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2250 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.72
Room Quality: 8.07
Amenities: 7.9
Value for Money: 8.06
Food and Beverage: 8.21
Overall Experience: 8.38
V
Valentina • solo_traveller • it
9
Pros:

La struttura si trova in una posizione molto comoda, vicinissima alla metropolitana
In una zona tranquilla, senza rumore di traffico

Cons:

Personalmente implementerei la pulizia in quanto essendoci la moquettes sui pavimenti, dovrebbe essere più pulita e igiene Zzala

2026-06-06 • via Nuitee
M
Marcella • solo_traveller • it
10
Pros:

Albergo pulito ed accogliente. Comodo alla metropolitana e alla fermata dell autobus. Zona tranquilla con servizi

2026-06-06 • via Nuitee
E
Emily • couple • ca
7
Location was good, easy access to public transit and nice to have breakfasts incl, staff were kind.
Pros:

Good access to public transit, quiet area, and nice eateries.

Cons:

Rooms are small therefore a lounge area
with access to coffee, tea or refreshments would have been nice.

2026-06-05 • via Nuitee
A
Alan • extended_group • gb
8
Good location and comfortable. Wouu you use again
Pros:

Location and facilities. Good bed and god shower

Cons:

Rooms are small but expected in London.
Breakfast was fine although some items were not replenished when finished

2026-06-03 • via Nuitee
H
Helene • couple • gb
9
2026-06-02 • via Nuitee
R
Radosław • solo_traveller • pl
9
2026-06-01 • via Nuitee
H
hisako • couple • jp
8
綺麗で居心地が良いよい
Pros:

駅から近くて、リフトもあって荷物を持ち運ぶのも便利でした。
日本人スタッフのJOSHUA TAKAHASHIがとても親切に対応してもらいました。朝食もおいしくかったです。次回ロンドンに来る時はこちらに泊まりたいと思います。

Cons:

特になし。

2026-06-01 • via Nuitee
C
Christina • solo_traveller • it
9
Schönes, einfaches Hotel mit sehr guten Preis-Leistungs-Verhältnis
Pros:

Die Lage ist super. Sehr nahe an der U-Bahn-Station und in der Nähe gibt es alles, was man braucht. Die Zimmer sind einfach aber sehr nett und sauber. Das Frühstück war sehr reichhaltig. Ich durfte auch mein Gepäck kostenlos bis zum Nachmittag abstellen.

Cons:

Mein Einzelzimmer war sehr klein und der Koffer hatte fast nicht Platz. Aber für zwei Tage ging es schon irgendwie.

2026-06-01 • via Nuitee
D
Dmitry • couple • gb
7
2026-06-01 • via Nuitee
M
Mahmoud • couple • eg
9
Great stay
Pros:

Location next to station

2026-05-31 • via Nuitee
R
R-J-W Couple • solo_traveller • ca
10
Quiet Location but Close to the Action
Pros:

Peaceful hotel just a short walk from Earls Court station. Lots of pubs, stores, cafes and transportation nearby. Modern room with everything we needed. Nice breakfast buffet in a bright & quiet sunroom. Glad they have a small elevator for our bags and mobility issues. All staff were friendly and knowledgeable.

Cons:

Bathroom was a wee bit tight but better than sharing guest toilets!

2026-05-31 • via Nuitee
M
Maryjane • couple • gb
9
Perfect location
Pros:

The location is perfect… 3 mins walk to Earl’s Court

2026-05-31 • via Nuitee
B
Barbara • solo_traveller • at
9
2026-05-31 • via Nuitee
B
Barbara • solo_traveller • at
9
2026-05-31 • via Nuitee
M
Maria • couple • se
6
Pros:

The location was perfect with easy access and the breakfast was good

Cons:

I booked two rooms and requested them to be near each other, but one of the rooms was on the first floor and the other on the top floor. Also the room on the first floor had the smallest bed we have ever shared, it was supposed to be a double, but in my book a 120 cm wide bed is not a double, so we were lucky we are not big people.

2026-05-31 • via Nuitee
N
Neil • solo_traveller • gb
9
2026-05-30 • via Nuitee
E
elena • solo_traveller • it
8
Pros:

Ho soggiornato in questo hotel due notti con mia figlia.
Hotel carino, pulito, buona colazione e soprattutto vicino alla stazione della metropolitana!

2026-05-30 • via Nuitee
S
Sissel • couple • no
5
Helt greit hotell om du ønsker å være sentralt
Pros:

Sentralt i henhold til undergrunnen og ulike fasiliteter. Rolig område. Fin innredning.

Cons:

Små rom, dårlig frokost,

2026-05-30 • via Nuitee
J
Janice • solo_traveller • us
5
Pros:

Breakfast room is cute and continental breakfast was fine.

Cons:

Phone charger port didn't work. A/C goes off every couple hours, it was very warm.

2026-05-30 • via Nuitee
M
Meri • family_with_children • ua
1
I didn’t stay there at the end. I don’t recommend this hotel in London !
Pros:

No. It’s not for stay with luggage and baby.

Cons:

I am writing to express my deep disappointment and frustration regarding my stay experience at your hotel.

Your hotel is completely unprepared for guests who travel long distances with luggage, especially families with small children. There are numerous stairs everywhere, while the elevator is so small that even I could not fit inside with my stroller and belongings.
( I’ve attached some fotos) Traveling alone with my one-and-a-half-year-old child, I had two large suitcases, two small suitcases, a stroller, and additional bags. Using the elevator was simply impossible.

When I asked for assistance, the receptionist named Oksana only shrugged her shoulders and said there was nobody available to help. Shortly after that, she closed the reception desk and left because her working hours had ended.

After a 15-hour flight with a sick child whose temperature had been above 39.5°C for three days, exhausted and barely able to stand, I attempted to reach my room by myself. I carried my sleeping child in my arms, took one bag with important documents, and somehow managed to get to the 3rd floor, where reception had told me my room (Room 34) was located.

To my shock, I then discovered yet another huge staircase leading to the room itself. At that moment, my frustration became unbearable. Later, a cleaner downstairs explained that I should actually have pressed the button for the 4th floor.

At that point, I saw absolutely no possibility of staying at your hotel. I was left standing in the lobby with a sleeping sick child and a large amount of luggage, completely helpless and unsupported.

My disappointment, exhaustion, and emotional distress cannot be described in words. I genuinely believe that the lack of accessibility, assistance, and basic consideration for guests in difficult travel situations is unacceptable.

I understand that my reservation may normally be considered non-refundable. However, considering all of the circumstances, I kindly ask Booking.

2026-05-30 • via Nuitee