Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and stylish atmosphere
Good value for money
Cons:
Noise issues
Cleanliness concerns
Small room size

Categories

Cleanliness
7.5
Mixed reviews on cleanliness; some issues reported with bedbugs and poor room cleanliness.
Service
10
Staff received high praise for friendliness and helpfulness.
Location
9.5
Many reviews highlighted the hotel's excellent location, close to attractions.
Room Quality
8.5
Some guests found rooms small or noisy, but overall comfort was often noted.
Amenities
9
Amenities were generally well-rated, although some noted areas needing improvement.
Value for Money
9.5
Good value for money, especially for location in central areas.
Food and Beverage
8.5
Breakfast was praised but had some specific dietary issues.
Overall Experience
9.5
Overall positive experience despite some issues; majority would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:12

Property Description

Luxury Boutique Hotel in Stylish Marylebone

Designer Rooms and Modern Amenities
Step into luxury at the Sumner Hotel with designer furniture, modern art, and top-notch amenities. Each room boasts air conditioning, a flat-screen TV, and a private bathroom. Enjoy complimentary Wi-Fi, a mini fridge stocked with goodies, and elegant decor for a comfortable stay.

Delicious Buffet Breakfast and Cozy Lounge
Start your day right with a buffet breakfast featuring fresh fruits, cheeses, pastries, and cooked options. Unwind in the beautiful lounge with an original fireplace, timber floors, and a selection of drinks. The free guest computer is perfect for staying connected while traveling light.

Prime Location for Shopping and Sightseeing
Located in the heart of Marylebone, the Sumner Hotel is just minutes away from Hyde Park, Marble Arch, and Oxford Street. Explore nearby attractions like Madame Tussauds and indulge in fine dining or local cafes within walking distance. Book your stay now for a perfect blend of luxury and convenience at the Sumner Hotel.

Important information:

- A pre-authorization of GBP 1 will be placed on your card following booking.
- A further pre-authorization equal to 1 night’s stay will be placed on your card 7 days prior to arrival to validate the card.
- All Special Requests are subject to availability and additional charges may apply.
- Guest should tell about any allergies or special Breakfast requirements prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1308 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
J
Johannes couple nl
7
2026-06-27 via Nuitee
A
andrew extended_group gb
9
2026-06-27 via Nuitee
J
Jasmin couple gb
10
Pros:

Location was great, staff friendly, breakfast was amazing!

Cons:

Can’t fault anything, we booked very last minute and it was great!

2026-06-27 via Nuitee
L
Lisa couple us
9
I love the staff and comfort. Staff helped us with taking luggages up
Pros:

Location and staff

Cons:

The stairs going down to our room

2026-06-27 via Nuitee
A
Alexandr solo_traveller il
9
Pros:

Mostly every thing is fine. Location good. Staff very helpful. Breakfast good

Cons:

Some shower things need little repairs but it's works

2026-06-27 via Nuitee
E
Ewa couple gb
10
Highly recommended as definitely will check availability next time in London.
Pros:

Friendly and very helpful staff, great location and check-in time.

2026-06-26 via Nuitee
S
Sue couple gb
10
A lovely hotel with really welcoming and friendly staff in a great location.
Pros:

The location, friendly staff

Cons:

The WiFi was intermittent

2026-06-26 via Nuitee
A
Andrew couple gb
8
2026-06-26 via Nuitee
E
elsayed couple fr
10
2026-06-26 via Nuitee
D
Daria couple ua
7
Nice place to stay in Marble Arch
Pros:

Nice location, hotel is not new but well kept. Water refreshed every day. Bathrobes in the room. Slippers and ironing facilities available on request. Air conditioning is available.

Cons:

The breakfast room is small and downstairs. Breakfast selection is rather basic, toasted bread, fried eggs, fried sausages, packed buns.

2026-06-25 via Nuitee
S
Sara solo_traveller es
8
2026-06-25 via Nuitee
C
Cristina couple es
9
Fantástico
Pros:

Muy bien situado y muy limpio, nos dieron facilidades para dejar el equipaje en espera de check in y nos incluyeron el desayuno sin coste adicional.
Todo el personal excepcionalmente amable

2026-06-22 via Nuitee
C
Carolina solo_traveller br
8
2026-06-22 via Nuitee
P
Philip couple au
7
Comfortable stay
Pros:

Location

Cons:

Shower in the bathtub

2026-06-21 via Nuitee
R
Rebecca couple gb
8
2026-06-19 via Nuitee
L
Li solo_traveller gb
1
2026-06-18 via Nuitee
M
Maria Jose solo_traveller es
8
Bien....
Pros:

La habitación limpia y muy amplia

Cons:

Mejoraría el bufet del desayuno que está bien, pero el tema de pan pondría más variedad y el tostador fuera que pudieras tostarlo uno mismo y comerla más caliente al igual q la leche por lo demás fantástico la señora encargada del desayuno la más amable de todo el hotel

2026-06-15 via Nuitee
B
Bilal couple fr
8
2026-06-14 via Nuitee
D
Da solo_traveller it
10
2026-06-13 via Nuitee
E
Edward couple au
9
Great stay in an ideal location with friendly staff and tasty breakfast.
Pros:

Very comfortable hotel in a great location with a hearty breakfast each morning.

Cons:

There wasn’t anything that we found unacceptable

2026-06-11 via Nuitee