Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and stylish atmosphere
Good value for money
Cons:
Noise issues
Cleanliness concerns
Small room size

Categories

Cleanliness
7.5
Mixed reviews on cleanliness; some issues reported with bedbugs and poor room cleanliness.
Service
10
Staff received high praise for friendliness and helpfulness.
Location
9.5
Many reviews highlighted the hotel's excellent location, close to attractions.
Room Quality
8.5
Some guests found rooms small or noisy, but overall comfort was often noted.
Amenities
9
Amenities were generally well-rated, although some noted areas needing improvement.
Value for Money
9.5
Good value for money, especially for location in central areas.
Food and Beverage
8.5
Breakfast was praised but had some specific dietary issues.
Overall Experience
9.5
Overall positive experience despite some issues; majority would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:12

Property Description

Luxury Boutique Hotel in Stylish Marylebone

Designer Rooms and Modern Amenities
Step into luxury at the Sumner Hotel with designer furniture, modern art, and top-notch amenities. Each room boasts air conditioning, a flat-screen TV, and a private bathroom. Enjoy complimentary Wi-Fi, a mini fridge stocked with goodies, and elegant decor for a comfortable stay.

Delicious Buffet Breakfast and Cozy Lounge
Start your day right with a buffet breakfast featuring fresh fruits, cheeses, pastries, and cooked options. Unwind in the beautiful lounge with an original fireplace, timber floors, and a selection of drinks. The free guest computer is perfect for staying connected while traveling light.

Prime Location for Shopping and Sightseeing
Located in the heart of Marylebone, the Sumner Hotel is just minutes away from Hyde Park, Marble Arch, and Oxford Street. Explore nearby attractions like Madame Tussauds and indulge in fine dining or local cafes within walking distance. Book your stay now for a perfect blend of luxury and convenience at the Sumner Hotel.

Important information:

- A pre-authorization of GBP 1 will be placed on your card following booking.
- A further pre-authorization equal to 1 night’s stay will be placed on your card 7 days prior to arrival to validate the card.
- All Special Requests are subject to availability and additional charges may apply.
- Guest should tell about any allergies or special Breakfast requirements prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

9
Based on 1387 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
S
Sigita • couple • lu
10
2026-08-21 • via Nuitee
I
Iryna • solo_traveller • ua
8
2026-08-21 • via Nuitee
I
Iryna • solo_traveller • ua
7
Pros:

The location is great, air conditioning works very well

Cons:

The hotel is a bit outdated. There was a smoke smell in the rooms, probably because of air conditioning system. Breakfast is extremely basic with just a couple of options. Overpriced for what it offers

2026-08-21 • via Nuitee
عبدالمحسن • couple • sa
8
2026-08-20 • via Nuitee
M
Miroslava • solo_traveller • bg
9
2026-08-20 • via Nuitee
S
Susan • family_with_children • at
1
Krankmachend.
Pros:

Die Lage

Cons:

Die Dusche hat uns krank gemacht: Bakterieller Husten, mit Fieber ca. 5 Stunden nach dem Duschen!!!! Verdacht auf Legionellen in der Dusche! Bitte dringend testen! Auch wir haben Proben ans Labor gesendet. Deshalb nur 1 Stern. Das hat uns den Englandaufenthalt zerstört. Klimaanlage war ausgeschaltet, war nicht schuld.
Frühstück ist das Geld nicht wert, besser Selbstversorgung, aber dafür fehlt hier eine Küche oder Kochmöglichkeit.
Wahrscheinlich wurde Geld aus dem Zimmer entwendet, aber da bin ich dafür verantwortlich, hab das Geld unversperrt in der Handtasche gelassen, dachte, das Hotel wäre sicher. Das Personal hat mir dann nicht geglaubt, habe es gemeldet, es kam nicht einmal eine Entschuldigung.

2026-08-19 • via Nuitee
M
Milla • solo_traveller • fi
7
Pros:

Kohtuuhintainen hotelli rauhallisella ja keskeisellä sijainnilla lähellä palveluita ja kulkuyhteyksiä. Parasta helteillä oli toimiva ilmastointi.

Cons:

Kylpyhuoneen remontti näytti siltä, kuin sen olisi tehnyt joku, jolla ei ole mitään tietoa remontoinnista.

2026-08-19 • via Nuitee
Τερψιθέα • couple • gr
10
Pros:

Ηταν όλα πολύ προσεγμένα, καθαρά. Ολοι πολύ εξυπηρετικοί και πρόσχαροι

Cons:

Θα μου άρεσε μεγαλύτερη ποικιλία στο πρωινό

2026-08-19 • via Nuitee
S
Sheila • family_with_children • ie
7
Pros:

Really clean & comfy, great location in a nice neighbourhood, pleasant staff; really clean; good AC - really appreciated in the warmer weather.
I would happily stay again and opt for breakfast elsewhere

Cons:

The bathroom is a bit dated with poor shower power. Opted for standard continental breakfast - poor quality pastries in a very warm basement breakfast room.

2026-08-16 • via Nuitee
M
Mohammed • couple • sa
10
2026-08-16 • via Nuitee
K
khalid • solo_traveller • sa
10
السكن الراقي حسب وجهة نظري.
Pros:

تعامل القائمين ع الفندق كان راقي جدا وخدومين وخاصة المسئوله ع المطعم والنظافه.

Cons:

كل شي اعجبني.

2026-08-16 • via Nuitee
D
Daniele • couple • it
8
2026-08-12 • via Nuitee
A
Alan • couple • gb
7
Really enjoyed our stay
Pros:

Location was great, safe, easy to get to and room was a good size

Cons:

Breakfast room was roasting and cheese was inedible because of this, aircon was pretty poor

2026-08-11 • via Nuitee
V
Valentina • couple • it
8
Pros:

Molto pulito e staff davvero gentile. La camera era grande e pulita. Vicino alla fermata metro Marble Arch. Per la colazione non c’era molta scelta però comunque buona e a buffet.

2026-08-11 • via Nuitee
N
Natalia • couple • no
5
Pros:

Bra beliggenhet, hyggelig personale

Cons:

Det var veldig varmt og ingen kjøleskap i frokostsalen. Alt pålegget ble tør og «svette» av varmen. Og neste dag ble det satt ut samme pålegg. Det var ekkelt og farlig for de som spiste det.. Ingen vinduer i frokostsalen heller..

2026-08-11 • via Nuitee
T
Tone Rye • family_with_children • no
7
Sentralt og rolig beliggenhet.
Pros:

Frokosten var helt grei, men kaffen kunne vært mye bedre. Relativt stille område til å være så sentralt. Føltes trygt å gå ute på kvelden etter restaurant besøk. Grei størrelse på rommet til å være i London.

Cons:

Veggtilvegg teppe på rommet.

2026-08-10 • via Nuitee
N
neil • couple • gb
7
2026-08-10 • via Nuitee
P
Paula • couple • es
6
2026-08-09 • via Nuitee
K
KHALID • couple • sa
10
2026-08-08 • via Nuitee
C
Christine • couple • gb
10
Pros:

A lovely comfortable hotel situated very close to central London

2026-08-08 • via Nuitee