Exhibition Court Hotel 4

Hotels
8.2 (2155 reviews)
25 Collingham Place , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Attentive service
Available amenities
Cons:
Cleanliness issues
Poor room quality
High cost for the value provided

Categories

Cleanliness
5.8
The reviews indicate very poor cleanliness, with multiple mentions of dirty rooms and unsatisfactory hygiene.
Service
9.8
Service quality is somewhat mixed, but there are instances of attentive staff.
Location
10
Many reviews highlight the good location near public transport.
Room Quality
6.3
Several reviews comment on small and poorly maintained rooms.
Amenities
8.3
Amenities received mixed reviews, but there were some positives like a coffee machine.
Value for Money
7.8
Many guests felt the value did not match the quality of accommodations.
Food and Beverage
9.3
Some positive comments on available snacks and drinks.
Overall Experience
8.3
General overall experience was poor, with many guests expressing dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:20

Property Description

Convenient Location
Exhibition Court Hotel 4 is centrally located, with major attractions like Victoria and Albert Museum, South Kensington Underground Station, and Royal Albert Hall just a stone's throw away.

Diverse Language Support
Guests at the hotel can benefit from the convenience of the multilingual staff speaking Arabic, German, English, and Spanish, offering exceptional service and guidance throughout their stay.

Easy Access to Landmarks
Explore nearby iconic sites such as Olympia Exhibition Centre and Harrods, with the city centre and Natural History Museum also in close proximity.

To experience comfort and convenience in the heart of London, book your stay at Exhibition Court Hotel 4 now.

Important information:

A valid photo identification and a credit card must be presented at check-in.

An extra fee of GBP 20 will be incurred for late check-in after midnight.

A damage deposit of £40 is necessary upon arrival and will be refunded within 14 days following check-out and inspection of the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 35 per day.

Location

Guest Reviews

8.2
Based on 2155 reviews
Cleanliness: 5.8
Service: 9.8
Location: 10
Room Quality: 6.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 9.3
Overall Experience: 8.3
L
Luigi couple it
3
2026-07-25 via Nuitee
P
Paula couple es
9
Pros:

Nuestra habitación estaba muy bien y aunque el baño no era muy grande (solo cabe una persona) tenía todo lo necesario. Estaba cerca del metro y el personal era muy amable. Además cuenta con una máquina de café y agua para los desayunos. Según los comentarios pensábamos que no pasaban a limpiar pero si que pasaron un día.

Cons:

Se oye mucho el ruido de la calle y las habitaciones de al lado y la luz del baño creemos que no se apagaba o no sabíamos cómo.

2026-07-25 via Nuitee
J
JASKARAN solo_traveller us
1
Lied about amenities like air conditioning, did not refund my money, rude staff!
Pros:

Nothing was good. Highly dissapointed.

Cons:

On June 26, 2026, I booked a room with air conditioning. When I arrived during the UK heatwave, they had given my room to someone else and put me in a basement room with no air conditioning and no fan whatsoever. In a heatwave. They admitted what they had done but showed zero remorse.
While I was there, a walk-in guest arrived asking about air conditioning. I simply told them the truth — that there was no AC in the rooms. The guest immediately walked away without booking. The hotel staff then became aggressive and shouted at me for this.
When I asked for a refund for a room that did not match my booking, they explicitly refused — and stated the reason was because I had told the walk-in guest there was no air conditioning. In other words, they withheld my refund as punishment for telling the truth. This is deeply unethical.
I had no choice but to leave and spend additional money on Uber to find alternative accommodation, out of pocket for both.
This hotel does not honour its bookings, retaliates against guests for speaking honestly, and does not treat people with dignity. Avoid at all costs.

2026-07-24 via Nuitee
C
Carmen solo_traveller es
4
Calidad-precio no corresponde
Pros:

La ubicación y el personal.

Cons:

Estaba sucio, el baño siempre tenía el suelo mojado, había mucha humedad.

2026-07-23 via Nuitee
L
Laurent solo_traveller fr
10
2026-07-23 via Nuitee
L
Luca couple it
6
Troppi compromessi per un ottima posizione strategica
Pros:

La struttura si trova in un bellissimo quartiere, pulito e silenzioso a pochi passi dalla stazione di Earl’s Court. Il personale è stato molto gentile.

Cons:

La stanza era abbastanza vetusta e veramente microscopica, il letto non era assolutamente sufficiente per una coppia (troppo piccolo) in più nel periodo caldo nel quale abbiamo alloggiato il finestrone a tutta parete non era abbastanza schermata e rendeva la stanza un forno. Il condizionatore era insufficiente a smaltire il caldo. Il bagno aveva un lavandino più piccolo del rubinetto.La struttura è priva di ascensore ( per noi non è stato un problema ma va tenuto conto)

2026-07-23 via Nuitee
L
Laurent solo_traveller fr
10
2026-07-23 via Nuitee
F
Fatima-Zahrae solo_traveller ma
10
2026-07-22 via Nuitee
M
Marco solo_traveller de
5
2026-07-21 via Nuitee
F
Filiz solo_traveller tr
8
2026-07-19 via Nuitee
A
Anita extended_group pl
8
2026-07-19 via Nuitee
S
Sandra couple de
8
2026-07-19 via Nuitee
S
Shafqat extended_group pk
2
Bad experience I will stay this hotel
Pros:

Not good staff not clean hotel don’t respectable staff bad experience I will stay this hotel

Cons:

Not good

2026-07-18 via Nuitee
V
Victoria couple gb
4
2026-07-18 via Nuitee
D
Denise couple it
5
2026-07-17 via Nuitee
P
Po-Cheng solo_traveller tw
5
2026-07-17 via Nuitee
C
Carolina solo_traveller uy
7
For London, it’s good
Pros:

Great location, friendly staff

Cons:

The aircon did not work, and even though I did raise ir with the folks at the reception, nothing was done about it. Room smelled of humidity and sewage

2026-07-15 via Nuitee
K
Katarzyna couple nl
4
2026-07-15 via Nuitee
B
Beltrán solo_traveller be
9
Pros:

La ubicación y la tranquilidad.!

Cons:

Demasiado pequeño el baño.

2026-07-15 via Nuitee
F
Francis solo_traveller gb
6
Great value if you haggle
Pros:

Exceptional value, coffee machine in foyer had a lot of demand

Cons:

Televisions rarely worked

2026-07-15 via Nuitee