The Princess Hotel – St Pancras Hotel Group

Hotels
Darren Hotels
8 (151 reviews)
31 Argyle Street, Kings Cross, London, England, WC1H 8EP , London , GB

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Convenient location
Clean facilities
Friendly staff
Good value
Cons:
Shared bathrooms
Small room size

Categories

Cleanliness
8.23
Clean room mentioned multiple times, indicating good overall cleanliness.
Service
8.4
Staff was accommodating and helpful, providing positive service experiences.
Location
8.74
Ideally located near Kings Cross/St Pancras, praised for convenience.
Room Quality
7.59
Rooms noted as small but comfortable, with some dissatisfaction about shared bathrooms.
Amenities
7.72
Adequate amenities noted; overall satisfaction with room facilities.
Value for Money
7.88
Good value mentioned, particularly in relation to the pricing.
Food and Beverage
7.73
No specific mention of food and beverage options, assigned average rating.
Overall Experience
7.7
Overall positive experiences shared, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:56

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and concierge services for a seamless stay.

Featured Amenities
Take advantage of express check-out, a 24-hour front desk, and multilingual staff for added convenience.

Cozy Guestrooms
Relax in one of our 27 guestrooms with flat-screen TVs and Select Comfort beds with premium bedding.

Centrally located in London, The Princess Hotel – St Pancras Hotel Group is a short walk to Granary Square and University of London, with easy access to The British Museum and Camden Markets. Book your stay now for a memorable experience!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • General

    Gap period enforced between guest stays - 72 hours

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8
Based on 151 reviews
Cleanliness: 8.23
Service: 8.4
Location: 8.74
Room Quality: 7.59
Amenities: 7.72
Value for Money: 7.88
Food and Beverage: 7.73
Overall Experience: 7.7
P
Phillip family
10
Pros:

Staff were very friendly and helpful, place was clean and tidy with all the amenities. Close to transport and food options.

2025-10-11 via Nuitee
J
John family
10
Pros:

Very good staff

2025-10-09 via Nuitee
C
Chrissy family_with_children
10
Pros:

The Princess Hotel – St Pancras is a truly unique hotel with exceptionally kind, compassionate, and helpful staff. From the moment we arrived, the team was welcoming, informative, and always ready to assist, which made our stay feel very comfortable.
What I especially loved about this hotel was the location. It’s within easy walking distance to St Pancras train station, taxi stands, plenty of food options, and even a friendly, inexpensive marketplace. This convenience made getting around London so much easier.
I would highly recommend this hotel to families, budget-conscious travelers, and anyone planning to use public transportation. The combination of great service and excellent location makes it a wonderful choice for a stay in London.

2025-10-04 via Nuitee
A
Ali family
10
Pros:

Beds were comfortable, staff were friendly, shower was always clean. Perfect stay close to Kings Cross/ Euston

2025-10-04 via Nuitee
M
Michael
10
Pros:

Check in was great. Lovely receptionists who kept our bags and put them in the rooms for us as we arrived before check in. Lovely clean comfortable room with great shower. Teamaking and hairdryer in the room. Just what was needed

2025-10-03 via Nuitee
E
Emelly partner
8
Pros:

staff is quite friendly and always ready to assist

2025-10-02 via Nuitee
B
Bryanna
10
Pros:

Room was nice

2025-09-30 via Nuitee
M
Mathias partner
8
Pros:

This hotel is within 5 minutes walking distance from the St. Kings Cross train and subway station, and 10 minutes away from the St. Pancras and Euston train stations - very convenient. Although the hotel is nothing fancy, it has evidently been renovated recently, so everything is neat, clean and functional. Staff was friendly and helpful. One nice touch is a "help yourself" coffee/capuccino/latte/hot chocolate machine in a small seating area down in the basement - don't miss it. There are some complimentary goodies in the room, like bottled water, pop drinks and some sweets.

2025-09-28 via Nuitee
F
Frederick Chi Yau
8
Pros:

For me, its location is In the middle of the places I needed to go. Easy to commute with bus, subway and train.

2025-09-26 via Nuitee
I
Irene
8
Pros:

It was very good, adequate for one’s needs except it was cold. Perhaps a blanket would be a good idea? I hope to stay there now each time I
Visit London. Very efficiently run.

2025-09-25 via Nuitee
J
Jon
6
Pros:

beware shared bathrooms for specific room areas.

2025-09-25 via Nuitee
D
Diane
10
Pros:

Great friendly service, comfortable bed. Great location to catch our early train to Brussels.

2025-09-24 via Nuitee
J
JElizabeth
8
Pros:

Good, clean room and high standard bed etc. roomy for location and great for st pancras.

2025-09-24 via Nuitee
M
Mady friends
8
Pros:

No lift and very steep stairs for elderly people with mobility problems. Staff were very kind though and carried luggage up and down the stairs.
WiFi didn’t work initially. Staff helped there too.
Room was small but tidy with everything we needed for short stay.

2025-09-21 via Nuitee
J
Jennifer
8
Pros:

This was a great boutique hotel near

2025-09-20 via Nuitee
J
Janet partner
8
Pros:

Location was perfect. Walking distance to train station.
WiFi did not work and room was smaller than expected and difficult to navigate.

2025-09-19 via Nuitee
D
Deborah family
10
Pros:

Great location

2025-09-19 via Nuitee
S
Susan
10
Excellent location
Pros:

Ideal hotel, literally 2 mins walk from Kings Cross/St Pancras. Very welcoming reception staff, and cases stored before check in and placed in our room.
Room was clean with small sink and tea/ coffee making facilities.
We were only able to get a room with shared bathroom but this was no issue at all

2025-09-18 via Nuitee
H
Hector partner
8
Pros:

You have to pay extra for air conditioning!!
Did not have decaf in the room, only regular coffee.

2025-09-17 via Nuitee
D
David
10
Pros:

Small but clean and convenient for our needs. Bed comfortable.

2025-09-12 via Nuitee