Best Western Citadelle

Hotels
•
Best Western
8.6 (2611 reviews)
13 rue du Général Lecourbe , Besançon , fr

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited parking
Some noise issues
Comfort of beds could be improved

Categories

Cleanliness
8.18
Some comments regarding small rooms and odors affecting cleanliness.
Service
9.15
Exceptional service highlighted in multiple reviews.
Location
9.19
Great location mentioned consistently.
Room Quality
8.14
Concerns regarding comfort and space in rooms.
Amenities
8.67
Good breakfast options but some amenities lacking.
Value for Money
8.63
Some comments suggest it may be overpriced for the offerings.
Food and Beverage
8.18
Breakfast quality varied, with some negative feedback.
Overall Experience
8.65
Mixed reviews but a generally positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:09

Property Description

Historic City Center Location
The Best Western Citadelle in Besançon offers a charming stay just minutes away from the Doubs River and the Citadelle. Free Wi-Fi, Canal+ channels, and solar-heated water are just a few amenities in our air-conditioned rooms.

Delicious Breakfast Options
Start your day with a delicious breakfast served in-room or in the dining room. Room service is also available for your convenience.

Accommodation Variety
Choose from 41 rooms spread across different buildings, including options for guests with reduced mobility. Let us know your preferences, and we'll strive to make your stay memorable.

Contact us now to secure your reservation at the Best Western Citadelle for an unforgettable experience in Besançon!

Important information:

An express breakfast is available for an additional EUR 8.

Parking is available for EUR 15 per space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children from 2 years old to 17 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2611 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
F
Franz • solo_traveller • de
10
super Ambiente, sehr freundliches Personal, tolle Lage.
Pros:

wie immer sehr zufrieden

2026-05-31 • via Nuitee
F
Florence • solo_traveller • fr
7
2026-05-30 • via Nuitee
M
Mathieu • couple • fr
9
2026-05-30 • via Nuitee
M
Martina • solo_traveller • gr
8
2026-05-29 • via Nuitee
T
Thomas • couple • de
7
2026-05-29 • via Nuitee
E
Elena • solo_traveller • ch
8
Pros:

Sehr gute Lage

Cons:

Zimmer sind laut, Preis-Leistung stimmt nicht ganz

2026-05-28 • via Nuitee
J
Johan • solo_traveller • be
9
2026-05-27 • via Nuitee
G
guillaume • couple • fr
9
Pros:

L’emplacement, le personnel, le petit déjeuner

Cons:

Les moquettes un peu vieillottes et sombres

2026-05-26 • via Nuitee
S
S. Fabrizio • extended_group • lu
9
Très bon séjour dans cet établissement.
Pros:

Service efficace, aimable et professionnel.

2026-05-26 • via Nuitee
U
Ulrike • family_with_children • de
8
2026-05-26 • via Nuitee
M
Michael Hilt • couple • de
9
2026-05-25 • via Nuitee
H
Hans-Ludwig • solo_traveller • de
9
Jederzeit wieder.
Pros:

Die Lage, das Hotel und die Mitarbeiter.

Cons:

Nichts.

2026-05-25 • via Nuitee
I
ISABELLE • couple • fr
8
Deuxième séjour très agréable dans cet établissement
Pros:

L’emplacement et la gentillesse du personnel

Cons:

Le matelas un peu mou

2026-05-25 • via Nuitee
G
Gerd • couple • de
8
2026-05-24 • via Nuitee
S
Sabine • solo_traveller • fr
9
Excellent séjour. Très bonne situation géographique pour visiter la vieille ville
Pros:

Personnel très aimable et à l'écoute. Très bon petit déjeuner. Chambre petite mais confortable et bon matelas.
Lobby très agréable

Cons:

Les produits de toilette pourraient être plus nombreux et diversifiés.

2026-05-23 • via Nuitee
L
Lucia • couple • ch
6
S o
Pros:

L’emplacement

Cons:

Domage que le parking ne soit pas compris dans la chambre

2026-05-23 • via Nuitee
M
MARIE MYLAIRE • solo_traveller • fr
10
Pros:

Tout

2026-05-20 • via Nuitee
J
john • couple • au
8
Pros:

Good hotel for a short stay

2026-05-20 • via Nuitee
S
Stephen • couple • gb
8
This is an excellent hotel for anyone visiting the old town and citadel.
Pros:

The quality of the room was fine and the bed was very comfortable. The service was always of a high standard. The breakfast was excellent. We used the parking facility at the hotel, which was appreciated. The location of the hotel was very convenient for access to the citadel and the old town.

Cons:

The quality of coffee in the breakfast was poor.

2026-05-19 • via Nuitee
T
Tata Laura • solo_traveller • it
8
Pros:

La posizione, la pulizia.
Staff gentile.

Cons:

Camera un po' piccola, senza armadio. Anche il bagno piccolo

2026-05-18 • via Nuitee