Best Western Citadelle

Hotels
Best Western
8.6 (2671 reviews)
13 rue du Général Lecourbe , Besançon , fr

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited parking
Some noise issues
Comfort of beds could be improved

Categories

Cleanliness
8.18
Some comments regarding small rooms and odors affecting cleanliness.
Service
9.15
Exceptional service highlighted in multiple reviews.
Location
9.19
Great location mentioned consistently.
Room Quality
8.14
Concerns regarding comfort and space in rooms.
Amenities
8.67
Good breakfast options but some amenities lacking.
Value for Money
8.63
Some comments suggest it may be overpriced for the offerings.
Food and Beverage
8.18
Breakfast quality varied, with some negative feedback.
Overall Experience
8.65
Mixed reviews but a generally positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:09

Property Description

Historic City Center Location
The Best Western Citadelle in Besançon offers a charming stay just minutes away from the Doubs River and the Citadelle. Free Wi-Fi, Canal+ channels, and solar-heated water are just a few amenities in our air-conditioned rooms.

Delicious Breakfast Options
Start your day with a delicious breakfast served in-room or in the dining room. Room service is also available for your convenience.

Accommodation Variety
Choose from 41 rooms spread across different buildings, including options for guests with reduced mobility. Let us know your preferences, and we'll strive to make your stay memorable.

Contact us now to secure your reservation at the Best Western Citadelle for an unforgettable experience in Besançon!

Important information:

An express breakfast is available for an additional EUR 8.

Parking is available for EUR 15 per space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children from 2 years old to 17 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2671 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
B
Bettina extended_group de
10
2026-07-04 via Nuitee
K
Karl-Heinz couple de
7
Ok
Pros:

Freundliches hilfsbereites Personal

Cons:

Schlechte TV Sendequalität!!

2026-07-03 via Nuitee
L
Lucas couple pl
8
2026-07-03 via Nuitee
S
Sabine couple be
5
Chambre vieillotte
Pros:

L'emplacement et la gentillesse du personnel

Cons:

La chambre ! Vieillotte, sinistre, avec des murs à la peinture sombre et défraîchie ! Et une moquette plus que douteuse. N'est pas du tout à la hauteur du prix demandé ! Le lendemain nous étions à Gênes dans un NH impeccable pour le même prix !

2026-07-02 via Nuitee
K
Kurt couple li
9
Tolles Hotel in zentraler Lage
Pros:

Schönes Hotel mit schönen Zimmern, wir hatten unser Zimmer im Nebenhaus, was aber auch toll war.
Parkplatz ist auch vorhanden, muss aber unbedingt reserviert werden.
Das Frühstück war super im tollen Kellergeschoss, welches sehr schön ausgebaut ist.

Cons:

Nichts auszusetzen

2026-07-02 via Nuitee
P
PHILIPPE solo_traveller fr
8
Bonne option pour visiter Besançon
Pros:

L’emplacement et la proximité des parkings

2026-07-01 via Nuitee
F
Françoise solo_traveller fr
8
Bel hôtel calme, en centre ville
Pros:

Bel hôtel, calme et très bien situé au centre ville

2026-07-01 via Nuitee
G
Guy solo_traveller ch
8
Good hotel in Besancon, recommended
Pros:

Quaint and well designed hotel, enjoyed my brief stay. The night porter was very helpful as I arrived extremely late. Secure parking. Overall I liked it and would recommend. Breakfast was good.

Cons:

It was all good. It was a bit of a drive from the autoroute but that's down to me, I should have checked the map more carefully, it was not quite as convenient to get to as I had hoped.

2026-06-29 via Nuitee
C
celine solo_traveller fr
9
Parfait
Pros:

Emplacement. Très bon rapport qualité prix.

Cons:

Clim un peu légère mais canicule exceptionnelle

2026-06-29 via Nuitee
M
Mélina solo_traveller fr
9
2026-06-28 via Nuitee
C
Christophe couple fr
9
Vacances
Pros:

Accueil simplicité

2026-06-28 via Nuitee
C
Christophe extended_group fr
9
2026-06-28 via Nuitee
R
Remy couple ch
5
2026-06-27 via Nuitee
M
Magnus couple se
10
2026-06-27 via Nuitee
P
Peter couple de
8
grundsätzlich ein angenehmer, sehr guter Aufenthalt
Pros:

Zimmer waren gut, Frühstück war gut, Fußgängerzone, Sehenswürdigkeiten, Restaurants alle fußläufig erreichbar

Cons:

Wir waren im 2. Stock untergebracht; ein Aufzug wäre gut gewesen

2026-06-26 via Nuitee
G
Gifty family_with_children ch
10
2026-06-25 via Nuitee
O
Ole Sandsgaard couple dk
4
Ukomfortabelt pga af dårlig aircondition.
Pros:

God beliggenhed

Cons:

Aircon meget ringe - vindue direkte ud til parkeringsgård - kun 1 elcharger til bil

2026-06-24 via Nuitee
P
PEDRAZZINI couple fr
8
2026-06-22 via Nuitee
B
Barbara couple de
7
Gut gelegenes Hotel - für einen Zwischenstopp geeignet
Pros:

Gute Lage, alles zu Fuß erreichbar, für einen Kurzurlaub geeignet, sehr unterschiedliche Zimmer, da es ein Haupthaus und einen verwinkelten Anbau gibt... Parkmöglichkeiten am Hotel sind ein Plus wie auch das Frühstück

2026-06-21 via Nuitee
H
Helen couple gb
7
2026-06-20 via Nuitee