Hotel L'Europe Colmar, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.5 (7443 reviews)
15 route de Neuf Brisach - Horbourg Wihr , Colmar , fr
+33 3 89 20 54 00

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Clean facilities
Cons:
Breakfast quality issues
Room quality inconsistencies
Limited restaurant availability

Categories

Cleanliness
7.64
Some reviews indicated cleanliness issues with the breakfast area and room.
Service
9.61
Consistent praise for friendly and helpful staff across multiple reviews.
Location
9.15
Convenient location near attractions and sufficient parking.
Room Quality
8.6
Rooms were reported to be comfortable and clean, with some offering modern amenities.
Amenities
8.63
Good amenities including parking and tea service, though some suggestions for improvement exist.
Value for Money
8.59
Value was questioned in relation to the quality of some room facilities and breakfast.
Food and Beverage
6.64
Negative feedback about breakfast quality and limited restaurant service hours.
Overall Experience
9.11
Overall satisfaction expressed, but with some areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:04

Property Description

French and Alsatian Cuisine
Indulge in the exquisite flavors of traditional French and Alsatian cuisine at "Le Comptoir d'Henri." Our dishes are meticulously prepared using fresh produce sourced directly from the market, ensuring a delightful culinary experience for our guests.

Seasonal Buffet
Join us for a culinary journey with our buffet featuring a selection of seasonal and traditional products. Available from Tuesday to Saturday, indulge in a variety of dishes that showcase the best of French and Alsatian gastronomy from 6:45pm to 9:30pm.

Bar "L'Eclipse"
Unwind and relax at "L'Eclipse," our bar open daily from 4pm to midnight. Whether you prefer a classic cocktail or a glass of wine, our bar offers a cozy ambiance to socialize or simply enjoy a quiet evening.

Experience the essence of French hospitality and culinary excellence at our esteemed establishment. Book your stay now to savor the finest flavors at "Le Comptoir d'Henri."

Important information:

The massages are available upon request only.

Please note that only 1 pet per room is accepted. Extra charges are applicable.

Please note that the restaurant is closed on Sundays and Mondays.

Hotel L'Europe no longer has a relaxation area

Any reservation for more than 5 rooms may entail special conditions and additional costs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 7443 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 9.11
M
Marius • family_with_children • ro
9
2026-07-25 • via Nuitee
J
JEAN LUC • couple • fr
10
2026-07-25 • via Nuitee
M
Maria • family_with_children • be
9
2026-07-25 • via Nuitee
F
Fabrice • family_with_children • ch
10
2026-07-25 • via Nuitee
T
Thomas • solo_traveller • de
10
2026-07-25 • via Nuitee
C
Christophe • couple • be
7
2026-07-24 • via Nuitee
M
Martina • solo_traveller • de
8
2026-07-24 • via Nuitee
W
Wei • extended_group • cn
10
2026-07-24 • via Nuitee
V
Van Raam • extended_group • nl
5
2026-07-24 • via Nuitee
W
Wille • solo_traveller • be
10
2026-07-24 • via Nuitee
T
Teresa • couple • es
10
Perfecte
Pros:

La perfecta ubicacio, les instalacions,

2026-07-24 • via Nuitee
O
outayek • solo_traveller • ch
3
2026-07-23 • via Nuitee
A
AE&EA • family_with_children • tr
9
Fiyat performans açısından çok başarılı bir otel.
Pros:

Otelin konumu çok iyi. Araç kiralayıp otelin ücretsiz otoparkını kullandık. Otelin yakınlarında market, kahvaltı yapabileceğiniz yer ve McDonalds var.

2026-07-23 • via Nuitee
A
Alina Ramona • family_with_children • ro
9
2026-07-23 • via Nuitee
A
alan • couple • gb
10
Pros:

Very clean, everything fresh. Great facilities for e -bikers. Good location for Colmar and accessing cycle routes.
Staff were lovely.

Cons:

Nothing.

2026-07-23 • via Nuitee
K
Kevin • couple • de
7
Klasse Hotel
Pros:

Super Lage super Zimmer

Cons:

Alte Möbel in der Suite

2026-07-23 • via Nuitee
P
Paulwy1955 • Couples • Sandy, Bedfordshire, England
10
Return visit....
Pros:

After a thoroughly enjoyable stay in 2025, we decided to stop here again on our way to Italy to drive the Stelvio Pass....
We only booked for 2 nights as a 'stopover' but wish we had booked longer as we were given an amazing room which was more like a suite & included a huge bath.....
Not sure if this was because we had booked a 'premium' room, were a returning guest (of which we're sure there must be plenty) or we were just lucky to get an upgrade.....
Whatever the reason, thank you.
Also it was lovely to be remembered by staff from our previous visit.
Thank you to Vivienne & Alyssia for your excellent service.

Date of stay:
July 2026

2026-07-22 • via Tripadvisor
E
ERIC • solo_traveller • fr
9
2026-07-22 • via Nuitee
P
Pedersen • couple • dk
10
Dejligt hotel med fine værelser, god mad og venligt personale
2026-07-22 • via Nuitee
J
Jiuliang • family_with_children • lu
10
Pros:

Unfortunately, we had to leave earlier than planned because my wife became ill during our stay. Despite this unexpected situation, the hotel staff were extremely kind, understanding and professional. They refunded our breakfast and tourist tax, although our reservation was non-refundable. The hotel was clean, comfortable and well maintained, and we truly appreciated the care and support we received during this difficult moment. Thank you to the whole team. We would happily recommend this hotel.

2026-07-22 • via Nuitee