Hotel L'Europe Colmar, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.5 (7288 reviews)
15 route de Neuf Brisach - Horbourg Wihr , Colmar , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Clean facilities
Cons:
Breakfast quality issues
Room quality inconsistencies
Limited restaurant availability

Categories

Cleanliness
7.64
Some reviews indicated cleanliness issues with the breakfast area and room.
Service
9.61
Consistent praise for friendly and helpful staff across multiple reviews.
Location
9.15
Convenient location near attractions and sufficient parking.
Room Quality
8.6
Rooms were reported to be comfortable and clean, with some offering modern amenities.
Amenities
8.63
Good amenities including parking and tea service, though some suggestions for improvement exist.
Value for Money
8.59
Value was questioned in relation to the quality of some room facilities and breakfast.
Food and Beverage
6.64
Negative feedback about breakfast quality and limited restaurant service hours.
Overall Experience
9.11
Overall satisfaction expressed, but with some areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:04

Property Description

French and Alsatian Cuisine
Indulge in the exquisite flavors of traditional French and Alsatian cuisine at "Le Comptoir d'Henri." Our dishes are meticulously prepared using fresh produce sourced directly from the market, ensuring a delightful culinary experience for our guests.

Seasonal Buffet
Join us for a culinary journey with our buffet featuring a selection of seasonal and traditional products. Available from Tuesday to Saturday, indulge in a variety of dishes that showcase the best of French and Alsatian gastronomy from 6:45pm to 9:30pm.

Bar "L'Eclipse"
Unwind and relax at "L'Eclipse," our bar open daily from 4pm to midnight. Whether you prefer a classic cocktail or a glass of wine, our bar offers a cozy ambiance to socialize or simply enjoy a quiet evening.

Experience the essence of French hospitality and culinary excellence at our esteemed establishment. Book your stay now to savor the finest flavors at "Le Comptoir d'Henri."

Important information:

The massages are available upon request only.

Please note that only 1 pet per room is accepted. Extra charges are applicable.

Please note that the restaurant is closed on Sundays and Mondays.

Hotel L'Europe no longer has a relaxation area

Any reservation for more than 5 rooms may entail special conditions and additional costs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 7288 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 9.11
C
Carlo • solo_traveller • it
10
2026-06-13 • via Nuitee
G
Giuseppe • extended_group • ch
9
Angenehmen Aufenthalt. Zimmer sauber und schön. Personal war freundlich und aufmerksam.
Pros:

Das Frühstück war vielfältig und gut. Das Personal war sehr bemüht, das Buffet laufend aufzufüllen. Bei der hohen Anzahl an Gästen kam es jedoch vereinzelt zu kurzen Wartezeiten, bis wieder alles verfügbar war.

Cons:

Wenn überhaupt, dann empfanden wir die Check-in-Zeit ab 16.00 Uhr als etwas spät.

2026-06-12 • via Nuitee
H
Hans de Haan • couple • nl
5
Twijfelachtige kwaliteit voor veel geld. Is er een alternatief? Ga daar dan voor.
Pros:

Oud hotel waarvan de entree, de gangen en enkele (of wellicht meerdere maar niet de onze) kamers zijn opgeknapt. Van Colmar in de Vogezen weet dat je niet veel luxe kunt verwachten, soort Oost-Groningen van Frankrijk. Onze kamer kwam rechtstreeks uit 1974. Veel beschadigingen, oude matras en zeer lage wc. Wel een poging to schoon maar tapijt said otherwise....Beetje moeilijke douche in een smal bad. Veel te gevaarlijk glad voor oudere mensen. Wc papier niet op rolhouder, die niet zelf te openen was, maar los op de houder, geen gezicht. Goedkoop papier. Dringende reno gewenst. Aanfluiting voor 175 euro. beter naar buren IBIS gaan, voor euro 56 een kamer.

Cons:

Ontbijt aanfluiting voor Noord-Europeanen. Niks vers, geen melk, heel veel zoet. Koffie een 3. Geen vers fruit. Onvoldoende gebakken roerei, gele drab. Vlees niet afgedekt, dus vliegen. Misschien acceptabel in Noord Afrika maar hier niet. Wij gaan dit niet meer doen en uitkijken naar iets beters. Beetje te veel een tourist trap ook geworden dit Colmar.

2026-06-12 • via Nuitee
C
Christian • solo_traveller • lu
10
2026-06-12 • via Nuitee
E
Elena • couple • nl
10
Would happily stay again
Pros:

The locations, decor and staff

Cons:

Coffee is breakfast buffet was not that great- but it’s a small point

2026-06-12 • via Nuitee
V
Vanpevenaeyge • solo_traveller • be
10
Pros:

Alles was perfect.

Cons:

Niets

2026-06-12 • via Nuitee
S
Stella • couple • gr
8
2026-06-12 • via Nuitee
E
Enzo • couple • it
10
Cons:

L'assenza del ristorante 3gg su 7
Nei 3 gg senza disponibilità ristorante il buffet è abbastanza povero

2026-06-12 • via Nuitee
M
michaël • couple • fr
5
2026-06-11 • via Nuitee
E
Evripidis • couple • gr
10
2026-06-10 • via Nuitee
T
Telley • family_with_children • ch
9
Pros:

belle hôtel prêt de colmar, très calme grande chambre

Cons:

les coussins trop épais et trop dur

2026-06-10 • via Nuitee
J
Jean-Marie • couple • be
8
Agréable
Pros:

Personnel très accueillant et sympathique

Cons:

Manque de place pour le rangement

2026-06-10 • via Nuitee
A
Andrii • family_with_children • ua
8
Неплохой компромисс цена/качество как для Кольмара
Pros:

Большой двухкомнатный номер, большая бесплатная парковка, пара бутылок воды в номере

Cons:

Далековато от центра и достопримечательностей, вечером такси вызвать не удалось, пришлось ехать на автобусе. Завтраки совсем скромные как для отеля 4 звезды.

2026-06-08 • via Nuitee
I
Ilona • couple • nl
10
2026-06-08 • via Nuitee
C
Claudio • solo_traveller • it
9
2026-06-08 • via Nuitee
J
Jean • couple • fr
8
2026-06-08 • via Nuitee
C
Christelle • couple • fr
7
Hôtel agréable
Pros:

Petit déjeuner chambre spacieuse propre

Cons:

Le lit pas confortable une fermeture au milieu c'était 2 matelas rassemblés j'aurais préféré un grand matelas vu le prix

2026-06-08 • via Nuitee
G
Giuseppe • couple • it
10
2026-06-07 • via Nuitee
H
henrick • solo_traveller • nl
9
Perfect voor een doorreis
Pros:

Ligging, snelle in- en uitcheck. Goed restaurant, perfect dat ontbijt om 0630 mogelijk is. Dit met het oog op doorreis

Cons:

Helemaal niets

2026-06-07 • via Nuitee
A
Alexander • couple • ch
6
Zum schlafen gut, aber die vier Sterne hat es meines Erachtens nicht verdient. Preis-Leistungs-Verhältnis passt für mich
Pros:

Zimmer 104 war sehr ruhig. Die Betten waren gut.

Cons:

- Das Frühstücksbuffet wurde nicht nach gefüllt
- Es ist für mich ein sehr grosses Hotel, sehr viele Leute

2026-06-07 • via Nuitee