Hotel L'Europe Colmar, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.5 (7359 reviews)
15 route de Neuf Brisach - Horbourg Wihr , Colmar , fr

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Clean facilities
Cons:
Breakfast quality issues
Room quality inconsistencies
Limited restaurant availability

Categories

Cleanliness
7.64
Some reviews indicated cleanliness issues with the breakfast area and room.
Service
9.61
Consistent praise for friendly and helpful staff across multiple reviews.
Location
9.15
Convenient location near attractions and sufficient parking.
Room Quality
8.6
Rooms were reported to be comfortable and clean, with some offering modern amenities.
Amenities
8.63
Good amenities including parking and tea service, though some suggestions for improvement exist.
Value for Money
8.59
Value was questioned in relation to the quality of some room facilities and breakfast.
Food and Beverage
6.64
Negative feedback about breakfast quality and limited restaurant service hours.
Overall Experience
9.11
Overall satisfaction expressed, but with some areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:04

Property Description

French and Alsatian Cuisine
Indulge in the exquisite flavors of traditional French and Alsatian cuisine at "Le Comptoir d'Henri." Our dishes are meticulously prepared using fresh produce sourced directly from the market, ensuring a delightful culinary experience for our guests.

Seasonal Buffet
Join us for a culinary journey with our buffet featuring a selection of seasonal and traditional products. Available from Tuesday to Saturday, indulge in a variety of dishes that showcase the best of French and Alsatian gastronomy from 6:45pm to 9:30pm.

Bar "L'Eclipse"
Unwind and relax at "L'Eclipse," our bar open daily from 4pm to midnight. Whether you prefer a classic cocktail or a glass of wine, our bar offers a cozy ambiance to socialize or simply enjoy a quiet evening.

Experience the essence of French hospitality and culinary excellence at our esteemed establishment. Book your stay now to savor the finest flavors at "Le Comptoir d'Henri."

Important information:

The massages are available upon request only.

Please note that only 1 pet per room is accepted. Extra charges are applicable.

Please note that the restaurant is closed on Sundays and Mondays.

Hotel L'Europe no longer has a relaxation area

Any reservation for more than 5 rooms may entail special conditions and additional costs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 7359 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 9.11
M
Michael solo_traveller de
10
Pros:

Zimmer mit Balkon, sehr sauber, Duschraum separat von Toilette, nichts auszusetzen. Sehr freundliches Personal ! 😊

2026-07-04 via Nuitee
N
Nurcan couple fr
8
Séjour agréable dans un hôtel propre avec un petit déjeuner convenable, mais le lit était un peu inconfortable.
Pros:

l’hôtel était propre, j’ai bien aimé le séjour et le petit déjeuner était convenable.

Cons:

le lit n’était pas très confortable.

2026-07-04 via Nuitee
M
Martin couple cz
9
2026-07-04 via Nuitee
H
hakan family_with_children tr
8
güvenle kalınabilir rahat bir otel
Pros:

park yeri, çocuk oyun alanı,

Cons:

kahvaltı ürün kalitesi biraz düşüktü cheık in 21:00 ile sınırlandırılması
check out saat 11:00 olarak beirtilmesi neyseki 12:00 kadar aranmadık

2026-07-03 via Nuitee
V
Volumia family_with_children ro
7
2026-07-03 via Nuitee
N
Nicolaas couple nl
9
Prima verblijf als overnachting tijdens onze reis, top!
Pros:

Schoon en netjes. Vriendelijk personeel. Gunstige ligging.

2026-07-03 via Nuitee
S
Silvia solo_traveller it
9
Pros:

The room was very clean, air con working really well and the room was quiet (also for our dog, a very good point) - the staff was also kind!

Cons:

The pillows were a bit too hard for me, but other than that nothing to complain

2026-07-02 via Nuitee
H
Hennie solo_traveller nl
8
2026-07-02 via Nuitee
M
Martin solo_traveller at
5
2026-07-02 via Nuitee
R
Rolf Breitmar couple de
9
2026-07-01 via Nuitee
A
Anouk couple nl
10
2026-07-01 via Nuitee
H
Heather extended_group gb
8
A pleasant and comfortable stay…
Pros:

A large modern Hotel with parking (garage use offered ).
Fruit water available at Reception on arrival
- this was much appreciated during the extremely hot weather.
Staff friendly and helpful.
Lifts available but our rooms were still quite away from them… we had lots of luggage.
Great room and walk in shower.
The air conditioning was brilliant and much needed.
The Bar area was pleasant and a great selection of drinks available… delicious Cocktails !
Fantastic Restaurant with a great menu choice- vegetarian options available.
We had breakfast & an evening meals and it was very relaxing with great service offered from Julian.

Cons:

Nothing

2026-07-01 via Nuitee
L
Laura solo_traveller ro
10
Doua zile în Colmar
Pros:

Hotel curat, cu personal primitor, cu parcare gratuita. Noua ne-a placut hotelul.Puțin cam departe de centrul vechi,dacă ar fi sa mergi pe jos.

Cons:

Nu ar fi ceva ce sa nu imi fi plăcut.

2026-07-01 via Nuitee
N
Nadine couple be
10
Pros:

Le lieu , la gentillesse du personnel, la propreté de la chambre, et le calme le soir.

2026-06-30 via Nuitee
G
Gianmarco couple it
10
We Enjoyed and will be back!
Pros:

It was all around lovely!

Cons:

We wish the amentities were open but we understand there was renovations. Only slightly concerning was the shower; we found the floor slippery when wet.

2026-06-30 via Nuitee
T
Tony couple be
9
Pros:

We hebben een fantastisch verblijf gehad in Hotel L’Europe. Zeer vriendelijke en behulpzame medewerkers, ruime en nette kamers, een heerlijk ontbijt en een uitstekende ligging om als tussenstop te gebruiken naar en van het zuiden. Ruime veilige parking. Alles was perfect verzorgd. We komen zeker graag nog eens terug!

2026-06-30 via Nuitee
H
Hans couple nl
8
Cons:

Restaurant is gesloten op zondag en maandag. Dat kan echt niet voor een 4 sterren hotel!

2026-06-30 via Nuitee
H
Huberdina S. couple nl
10
fijn hotel, ruime kamer, goed matras, vriendelijk personeel, heerlijk ontbijt
Pros:

alles

2026-06-30 via Nuitee
N
Nicoletta Degli Angeli solo_traveller it
8
2026-06-30 via Nuitee
N
nosari solo_traveller it
8
Pros:

L'albergo è comodo ben tenuto, ristorante buono

Cons:

La distanza da Colmar

2026-06-30 via Nuitee