Hotel Arc-En-Ciel Colmar Contact Hotel

Hotels
8.2 (6770 reviews)
38 Route De Selestat , Colmar , FR
+33 3 89 41 23 33
[email protected]

listing image 1
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Free
Children allowed
Pets allowed

Facilities

Breakfast available (surcharge)
Free breakfast
Free WiFi
Free Parking
Heating
Terrace
Family rooms
Garden
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Very good location (~15 min walk to old town) with free parking
Friendly, helpful and attentive staff / reception
Excellent breakfast: fresh, varied and well-liked
Ample parking and convenient for a city trip
Cozy and suitable for short stays
Cons:
Rooms and bathrooms are very small/cramped
Cleanliness issues reported (dusty floors, dirty shower curtains, limited housekeeping)
Some guests report lack of in-room amenities (no kettle, no wardrobe) and outdated fittings
Perceived as overpriced by some guests (especially breakfast cost)
Pictures may not always match reality according to one review

Categories

Cleanliness
6.8
Mixed to negative: several guests report dusty floors, dirty shower curtains, and rooms not cleaned after multiple days; a few reviews note rooms were clean, but overall cleanliness is a concern.
Service
9.1
Consistently positive: staff repeatedly described as super friendly, helpful, always someone at reception and attentive.
Location
9.3
Strongly positive: repeatedly praised as ~15 minutes on foot to the old town, ideal for sightseeing, and with convenient free parking.
Room Quality
7
Negative: many guests report rooms are very small/cramped, bathrooms tiny, outdated heating and limited storage; suitable for short stays but not spacious or modern.
Amenities
8.4
Mixed but generally adequate: free/ample parking and decent Wi‑Fi are positives; some guests note lack of kettles/wardrobe and limited room servicing.
Value for Money
7.5
Mixed to slightly negative: several guests felt the hotel was overpriced for small/aged rooms and expensive breakfast, though at least one review called the price-quality ratio excellent.
Food and Beverage
9
Very positive: breakfast/buffet repeatedly described as excellent, fresh, large selection and highly appreciated by many guests.
Overall Experience
8.5
Positive overall: described as cozy and suitable for short stays or a city trip, with excellent location, friendly staff and good breakfast despite small rooms and some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Contact Hotel Arc-En-Ciel Colmar offers a serene escape just moments from the vibrant city center. Hotel Arc-En-Ciel Colmar Contact Hotel is situated in a verdant setting just 1 km from the city centre of Colmar and its historical sites and attractions. This hotel is a great starting point for discovering La Route des Vins, the local picturesque villages and leisure parks.

Important information:

The hotel is not equipped with facilities for disabled guests.

If you plan to arrive after 8pm, please contact the hotel in advance. Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CMR

Property Policies

  • Infant Policies

    Guests under the age of 18 can only check in with a parent or official guardian.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 6770 reviews
Cleanliness: 6.8
Service: 9.1
Location: 9.3
Room Quality: 7
Amenities: 8.4
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.5
S
Samira • couple • gb
3
To expensive for this
Pros:

The location

Cons:

They showed pictures they weren’t matching with the reality! Dusty rooms, tiniest ever for two people, no wardrobe, no kettles, they don’t do the rooms after 3 days, curtains showers so dirty , flooded floor after showering, tiny kids beds for adults

2026-10-31 • via Nuitee
M
Marco • family_with_children • it
10
2026-10-31 • via Nuitee
A
Andreas • couple • de
9
2026-10-31 • via Nuitee
T
Timea • family_with_children • hu
8
2026-10-31 • via Nuitee
E
Evelyn • family_with_children • de
8
2026-10-31 • via Nuitee
K
Kristina • couple • de
4
Zweckmäßig, auf räumliche exttem begrenztem Raum.
Pros:

Ausreichend Parkplätze

Cons:

Im Bad und der Toilette kann man sich kaum bewegen und die Geräusche aus dem Nachbarzimmer sind gut zu hören.

2026-10-31 • via Nuitee
J
Joanna • couple • pl
5
2026-10-31 • via Nuitee
S
Stephan • solo_traveller • de
8
sehr angenehm, optimal für ein Wochenende
Pros:

Zimmer: entsprach etwa einem älteren Motel, nicht sehr groß, etwas veraltet, aber sauber und alles da, was man braucht.
Lage: sehr gut, mit kostenlosem Parkplatz, etwa 15 min zu Fuß in die Innenstadt
Frühstück: Buffet, große Auswahl, alles frisch, sehr lecker

Cons:

alles gut, entspricht der Ausschreibung

2026-10-31 • via Nuitee
R
rx182 • family_with_children • it
9
2026-10-31 • via Nuitee
M
Mariet • family_with_children • nl
10
Pros:

Fijn hotel op loopafstand van het centrum.

Cons:

-

2026-10-30 • via Nuitee
S
Simone • couple • de
9
Pros:

Super freundliches Personal und immer jemand am Empfang. Wirklich sehr bemüht und freundlich.

Cons:

Die Zimmer sind einfach zu klein. Auch das Bad und Toilette sind nicht komfortabel. Auch die alte Elektroheizung ist unhandlich. Aber Lage und Parkplatz ist absolut in Ordnung. Frühstück sehr lecker.

2026-10-30 • via Nuitee
Y
Yavor • solo_traveller • bg
10
Pros:

Локацията е много добра, на 15 мин пеша от стария град. Персонала е много усмихнат и услужлив, момчето на рецепция е страхотно.

2026-10-30 • via Nuitee
D
Daniela • extended_group • ch
10
About 15 min from the city center by foot. Very cozy but it’s perfect for a short stay
Pros:

The staff is super friendly and helpful

2026-10-30 • via Nuitee
J
Janet • couple • ca
9
We enjoyed our stay here. It was located just a short 20ish minute walk to Old Town Colmar. A pleasant place to stay.
2026-10-29 • via Nuitee
S
Susanne • couple • de
8
Nettes Hotel für eine Stadtour nach Colmar
Pros:

Nettes Hotel in Fußweglage zur Altstadt. Das Personal war sehr nett und hilfsbereit. Das Frühstück war sehr lecker, gut und reichhaltig. Ausreichend Parkplätze vorhanden.

Cons:

Das Zimmer war wirklich sehr klein und das Bad noch kleiner.

2026-10-29 • via Nuitee
K
KE • couple • at
10
Pros:

Ein tolles kleines Hotel, super gelegen und extrem freundliche Menschen 😊

2026-10-29 • via Nuitee
C
Claudia • couple • de
9
Sehr gute Adresse für einen Städtetrip nach Colmar.
Pros:

Die Lage ist ideal, um die Stadt zu erkunden. Super, dass man das Auto gratis parken kann. Das Team ist sehr freundlich und das Frühstück sehr lecker und vielfältig.

2026-10-29 • via Nuitee
G
Gennaux • couple • be
10
Très bien
Pros:

Proximié centre, personnel, petit déjeuner superbe

Cons:

Rapport qualité prix excellent, donc pas de reproche

2026-10-29 • via Nuitee
B
Brigitte • couple • de
8
2026-10-29 • via Nuitee
N
Nadia • couple • it
9
2026-10-29 • via Nuitee