Hôtel Gutenberg

Hotels
8.8 (3152 reviews)
31 Rue Des Serruriers , Strasbourg , FR

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Central location near cathedral/old town
Friendly and helpful staff (majority of reviews)
Clean rooms with daily housekeeping
Good/diverse breakfast (many mentions)
Comfortable beds; some rooms modern and bright
Cons:
Rooms can be very small/cramped with tight bathrooms
Air conditioning issues: noisy or not functioning for some guests
Breakfast can be expensive and occasionally viewed as below expectations
Isolated reports of unresponsive/nonchalant staff and phone problems
Occasional night noise/security incident reported

Categories

Cleanliness
9.4
Multiple reviews praise cleanliness and daily housekeeping (e.g., 'saubere Zimmer', 'Propre', 'curatenie impecabila'); overall very clean.
Service
8.8
Mostly described as friendly and helpful across many reviews ('nette Personal', 'personnel très agréable', 'personalul foarte amabil'), though there are isolated reports of nonchalant/unresponsive staff and phone issues.
Location
10
Consistently highlighted as an excellent, very central location near the cathedral and old town — ideal for exploring; often described as quiet despite central position.
Room Quality
7.6
Mixed feedback: several guests report very small/cramped rooms and tight bathrooms, while others found rooms modern, light and comfortable; size is the main weakness.
Amenities
8.2
Mixed: useful extras like bathrobes/slippers and bathtubs noted, but air conditioning issues recur (noisy or not working for some guests).
Value for Money
8.6
Generally viewed as good value for the central location and service, though a few guests mention AC problems and one notes breakfast cost affecting perceived value.
Food and Beverage
8.4
Breakfast is often praised as good/diverse, but some find it expensive or below expectation in a few cases.
Overall Experience
9.4
Overall very positive sentiment: many 'perfect' or 'enjoyable' stays and praise for location and staff, tempered by occasional issues (tiny rooms, AC, isolated service/noise incidents).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:47

Property Description

Central Location in Strasbourg

Located in the heart of Strasbourg, Hotel Gutenberg offers a prime location near iconic landmarks such as the cathedral and La Petite France district.

Charming and Comfortable Rooms

Experience comfort and style in our uniquely decorated, soundproofed rooms equipped with modern amenities like air-conditioning, flat-screen TV, and a courtesy tray for your convenience.

Convenient Facilities and Services

Enjoy 24-hour reception services, a delicious buffet breakfast, and the convenience of paid parking nearby. Stay connected with free Wi-Fi in public areas and make the most of your stay in Strasbourg.

Experience the beauty of Strasbourg and book your stay at Hotel Gutenberg today!

Important information:

Please note that the credit card used to make the reservation must be presented upon arrival. The name on the credit card must correspond to the name of the main guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

8.8
Based on 3152 reviews
Cleanliness: 9.4
Service: 8.8
Location: 10
Room Quality: 7.6
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 9.4
G
Gizem • solo_traveller • tr
9
2026-10-31 • via Nuitee
S
Stephan • solo_traveller • ch
8
Alles in allem prima
Pros:

Super Lage zur Tram D für An-/Abreise über Kehl (D). Zentrumsnahe Lage. Äusserst freundliches und zuvorkommendes Personal. Bequemes Bett. Ruhige Zimmer.

Cons:

n/a

2026-10-30 • via Nuitee
S
Shams • family_with_children • de
8
2026-10-29 • via Nuitee
E
Elisabeth • family_with_children • at
9
Pros:

Wir hatten ein entzückendes und sehr gemütliches Zimmer in einer Dachschräge. Die Lage ist fantastisch, direkt beim Zentrum und mit vielen tollen Lokalen in naher Umgebung.

Cons:

-

2026-10-28 • via Nuitee
F
Françoise • solo_traveller • fr
8
2026-10-28 • via Nuitee
M
Maelle • couple • be
7
2026-10-27 • via Nuitee
P
Petra • solo_traveller • cz
8
2026-10-26 • via Nuitee
D
Dawn • couple • us
10
Lovely place
Pros:

Staff excellent

Cons:

Weekend demonstrations

2026-10-25 • via Nuitee
M
Margarete • couple • de
9
2026-10-24 • via Nuitee
R
Rafael • couple • pr
10
2026-10-23 • via Nuitee
N
Nikola • couple • de
7
Für kurze Aufenthalte in den Etagen 1 bis 4 machbar.
Pros:

Tolle Lage direkt am Gutenberg-Platz, wenige Schritte vom Straßburger Münster.

Cons:

Die Zimmer im fünften Stock sind für zwei Personen einfach zu klein und zu eng. Wer größer ist als 175cm dürfte kaum in die Dusche passen. Hinzu kommt, dass der kleine und in die Jahre gekommene Fahrstuhl nur bis zum vierten Stock fährt.

2026-10-23 • via Nuitee
S
Seferi • solo_traveller • al
10
2026-10-23 • via Nuitee
J
JEAN LOUIS • couple • fr
6
Pros:

La situation

Cons:

Le prix sans petit déjeuner

2026-10-20 • via Nuitee
S
Sara Delia Del Valle • solo_traveller • ar
10
Volvería!!
Pros:

Excelente el desayuno
Buenas relación precio/calidad
Personal excepcional tanto recepción como mucamas

2026-10-20 • via Nuitee
S
sima • family_with_children • il
10
Pros:

תודה מיוחדת למתיאו מהקבלה.
הזמנתי בטעות חדר בעליית הגג .
לא הייתי צריכה להרחיב ולבקש רק מהבעת פני הוא הבין שאני לא מרוצה למחרת העביר אותי לחדר הכי יוקרתי במלון.. ארוחת הבוקר, השירות, המיקום מעולים..
Special thanks to Matheo for your hospitality and aid.

2026-10-20 • via Nuitee
S
Shantal • extended_group • ch
7
Pros:

Die Unterkunft ist sehr zentral gelegen. Das Personal war freundlich und hilfsbereit. Die Zimmer sind gut isoliert.

Cons:

Die Betten waren für uns leider nicht bequem.

2026-10-19 • via Nuitee
G
Guillaume • solo_traveller • fr
5
2026-10-18 • via Nuitee
C
Colm • solo_traveller • ie
8
2026-10-18 • via Nuitee
S
Spyridon • solo_traveller • ca
7
2026-10-16 • via Nuitee
C
Campbell • family_with_children • us
8
Pros:

Location to the historical district.

Cons:

Had issues with the elevator during our stay.
Breakfast was too expensive for what was offered.

2026-10-15 • via Nuitee