Hôtel Gutenberg

Hotels
8.8 (3152 reviews)
31 Rue Des Serruriers , Strasbourg , fr

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Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Central location near cathedral/old town
Friendly and helpful staff (majority of reviews)
Clean rooms with daily housekeeping
Good/diverse breakfast (many mentions)
Comfortable beds; some rooms modern and bright
Cons:
Rooms can be very small/cramped with tight bathrooms
Air conditioning issues: noisy or not functioning for some guests
Breakfast can be expensive and occasionally viewed as below expectations
Isolated reports of unresponsive/nonchalant staff and phone problems
Occasional night noise/security incident reported

Categories

Cleanliness
9.4
Multiple reviews praise cleanliness and daily housekeeping (e.g., 'saubere Zimmer', 'Propre', 'curatenie impecabila'); overall very clean.
Service
8.8
Mostly described as friendly and helpful across many reviews ('nette Personal', 'personnel très agréable', 'personalul foarte amabil'), though there are isolated reports of nonchalant/unresponsive staff and phone issues.
Location
10
Consistently highlighted as an excellent, very central location near the cathedral and old town — ideal for exploring; often described as quiet despite central position.
Room Quality
7.6
Mixed feedback: several guests report very small/cramped rooms and tight bathrooms, while others found rooms modern, light and comfortable; size is the main weakness.
Amenities
8.2
Mixed: useful extras like bathrobes/slippers and bathtubs noted, but air conditioning issues recur (noisy or not working for some guests).
Value for Money
8.6
Generally viewed as good value for the central location and service, though a few guests mention AC problems and one notes breakfast cost affecting perceived value.
Food and Beverage
8.4
Breakfast is often praised as good/diverse, but some find it expensive or below expectation in a few cases.
Overall Experience
9.4
Overall very positive sentiment: many 'perfect' or 'enjoyable' stays and praise for location and staff, tempered by occasional issues (tiny rooms, AC, isolated service/noise incidents).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:47

Property Description

Central Location in Strasbourg

Located in the heart of Strasbourg, Hotel Gutenberg offers a prime location near iconic landmarks such as the cathedral and La Petite France district.

Charming and Comfortable Rooms

Experience comfort and style in our uniquely decorated, soundproofed rooms equipped with modern amenities like air-conditioning, flat-screen TV, and a courtesy tray for your convenience.

Convenient Facilities and Services

Enjoy 24-hour reception services, a delicious buffet breakfast, and the convenience of paid parking nearby. Stay connected with free Wi-Fi in public areas and make the most of your stay in Strasbourg.

Experience the beauty of Strasbourg and book your stay at Hotel Gutenberg today!

Important information:

Please note that the credit card used to make the reservation must be presented upon arrival. The name on the credit card must correspond to the name of the main guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

8.8
Based on 3152 reviews
Cleanliness: 9.4
Service: 8.8
Location: 10
Room Quality: 7.6
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 9.4
A
Argyropoulou • family_with_children • gr
9
Very convenient
Pros:

Very central, 10 for the location! The staff was extremely helpful and polite!!

Cons:

There was nothing to dislike!

2026-08-29 • via Nuitee
A
Anne-Isabelle • solo_traveller • fr
7
Le point positif c’est l’emplacement
Pros:

L’emplacement est très bien, près de la cathédrale et facilement accessible de la gare à pieds (mais rues pavées pas très confortables avec valise à roulettes) ou en tram.
Super accueil le matin

Cons:

Lampe de chevet HS (chambre 303 pour le cas où ce commentaire serait lu, j’ai oublié de le signaler à l’accueil)
Le gardien de nuit m’avait annoncé une belle vue, sur la cathédrale. En fait, vue sur la façade de l’autre côté de la rue et si on se contorsionne par la fenêtre on voit un bout de cathédrale. Pour moi la chambre n’a pas de vue du tout. Mais j’ai bien dormi.

2026-08-29 • via Nuitee
A
antonella gulmini • solo_traveller • it
10
Pros:

Posizione perfetta ad un passo da piazza Gutenberg.
Colazione superba con prodotti selezionati di qualità super.
Camera piccola ma molto suggestiva al quarto piano, la vista è sui tetti di Strasburgo e sulla cattedrale.Doccia super. Suggeriamo di parcheggiare al parcheggio Gutenberg in piazza . Costa ma è comodissimo.

Cons:

Nulla

2026-08-29 • via Nuitee
A
anne-marie • solo_traveller • fr
9
Pros:

Hotel très bien placé près de la cathédrale,calme malgré l emplacement en plein centre,personnel très sympa,agréable et réactif,parking public souterrain à côté,magasins et restaurants tout autour.

Cons:

Petit déjeuner basique pour un 4 étoiles,salle très petite.

2026-08-29 • via Nuitee
H
Hans-Joachim • solo_traveller • de
6
Es passte Alles.
Pros:

Zentrale Lage

Cons:

Keine Kretik

2026-08-29 • via Nuitee
H
Hashema • couple • gb
10
Great location, very clean hotel with friendly, helpful staff
Pros:

Excellent location, very friendly and helpful staff

Cons:

Bedroom was a bit dark, too small window with no views with superior room, but very spacious

2026-08-28 • via Nuitee
C
Claudia • solo_traveller • at
9
Pros:

Lage hervorragend
Personal sehr freundlich
Sehr gutes Frühstücksbuffet

Cons:

Frühstücksraum sehr beengt
Zimmerbeleuchtung etwas dürftig

2026-08-28 • via Nuitee
S
Simona • couple • it
8
Pros:

Posizione fantastica. Stanza accogliente.

Cons:

Dover chiedere esplicitamente alla reception il cambio asciugamani.

2026-08-28 • via Nuitee
H
Hashema • couple • gb
10
2026-08-28 • via Nuitee
L
Lo Verde • extended_group • it
10
Pros:

Camera molto accogliente, ben pulita e dotatata di tutti i confort
Personale professionale e gentile, il nostro referente parlava italiano ed è stato fantastico!!

2026-08-27 • via Nuitee
B
BARBARA • couple • it
9
Pros:

Splendida ristrutturazione di una casa antica del centro storico, l'albergo offre un ambiente di charme, comfort e camere originali con vista sui tetti di Strasburgo. La posizione eccellente nei pressi della cattedrale è un altro aspetto positivo. Simpatico e gentile lo staff .

2026-08-27 • via Nuitee
K
Katerina • couple • gr
9
Je reviendrai!
Pros:

L emplacement
Le personnel
La propreté

Cons:

Le petit déjeuner - les croissants et les pains de chocolat n étaient pas frais - le reste superbe

2026-08-26 • via Nuitee
M
Markus • solo_traveller • de
10
Top Lage. Top Preis Leistungsverhältnis
Pros:

Top Lage. Das Personal ist sehr
freundlich. Preis-Leistung passt.
Wir empfehlen auf einem Park & Ride Parkplatz zu parken und mit dem Parkschein kann man dann kostenlos in die Stadt fahren.

2026-08-26 • via Nuitee
A
Alexandre • family_with_children • fr
10
Pros:

Tout était parfait ! Et le personnel très aimable et de bon conseil.
Propreté indiscutable, le WIFI de qualité.
Nous reviendrons assurément

2026-08-25 • via Nuitee
A
Alejandro • family_with_children • es
8
Pros:

Ubicación excelente, buena relación calidad - precio

Cons:

Limpieza y olores en alguna de las habitaciones. El hotel estuvo atento y cambió esa habitación

2026-08-25 • via Nuitee
N
Nikita • solo_traveller • am
9
2026-08-25 • via Nuitee
J
jean-yves • family_with_children • fr
9
2026-08-24 • via Nuitee
M
Martine • couple • ch
8
Pros:

Sehr Zentral

2026-08-24 • via Nuitee
L
Lindsey • solo_traveller • us
10
The staff kindly and thoughtfully even left me a birthday card and chocolate pretzels - it made my day! :)
Pros:

Beautiful building in a perfect location. Air conditioning also made my stay very comfortable.

2026-08-24 • via Nuitee
S
Sarah • solo_traveller • it
10
Pros:

Bellissimo hotel bel centro di Strasburgo, camere comode e rinnovate, ottima pulizia e colazione . Ci ritornerei

2026-08-23 • via Nuitee